Pittsburgh, PA30+ days ago
Responsibilities: Design, develop and maintain custom applications and integrations to support business operations Write clean, efficient, and well-documented code to automate workflows and improve system efficiency Develop and maintain Power BI dashboards and reports Partner with business leaders to understand operational needs and translate them into technical solutions Support and expand the company's use of AI tools and models, including process automation, data analysis, and decision support Integrate data from multiple systems (ERP, CRM, financial systems, operational tools) into centralized reporting and analytics platforms Troubleshoot, enhance, and optimize existing applications and reports Stay current on emerging technologies related to AI, analytics, automation, and software development Provide documentation, training, and knowledge transfer for developed solutions Support additional technology initiatives and projects as needed. Qualifications: At least three (3) years of experience providing onsite or helpdesk desktop/laptop support Self-sufficient, determine when additional support is needed Excellent customer service, communication, interpersonal and problem solving skills Willingness to learn and think outside the box Desktop/laptop support experience Microsoft Windows, Microsoft Office Suite Understand and experience with virtualized environments.