p>Required Qualifications: - High school diploma or equivalent combination of education and experience;
- Demonstrated experience (typically at least 1 year) managing office operations, administrative procedures, and financial processes, including purchasing, travel, reimbursements, procurement, and reconciliation;
- Proven experience in office management, administration, or a related role;
- Supervisory experience, including either direct supervision of staff or managing and coordinating teams;
- Demonstrated customer service experience, with the ability to provide professional, responsive, and solutions-oriented support to internal and external stakeholders;
- Experience coordinating travel arrangements, processing reimbursements, and managing purchasing activities;
- Prior experience with upper-level management/executive office personnel;
- Strong proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual platforms including MS Teams and Zoom;
- Familiarity with facilities and space management, as well as basic IT support processes;
- High level of efficiency, professionalism, and competence with communication and customer service;
- Demonstrated organizational and time-management skills;
- Demonstrated ability to oversee daily office operations and ensure efficient, organized workflows;
- Ability to communicate clearly and effectively, both verbally and in writing, with a wide range of audiences;
- Ability to proactively identify problems or questions that may arise and preemptively address;
- Flexibility and the ability to adjust actions in relation to others" actions and shifting priorities;
- Monitor/assess performance of self, other individuals, or organizations to make improvements or take corrective action;
- Ability to multi-task and take on multiple projects at once, while remaining calm under pressure;
- Ability to work with a sense of urgency while maintaining attention to detail; and. Coordinates requests for building entry, card access permissions, and resolves access-related issues for staff and affiliates;
- Key Control - maintains oversight of physical key distribution and key request forms, ensuring compliance with institutional policies for secure access;
- Software Licenses - coordinates the tracking, renewal, and allocation of software licenses used within the office.