The ideal candidate will have a Bachelor's degree, along with five years of healthcare experience in call-center operations, particularly in busy environments, with knowledge of insurance terminology, cancer basics, insurance authorization, social work, healthcare, patient access, patient education, patient advocacy, and/or helpline experience. The Health Information Specialist plays a vital role in connecting patients, caregivers, and medical professionals to accurate and timely cancer-related information while supporting access to services and care pathways.