Project Manager - MA or NH - Mechanical/Industrial Construction Michael Page USAProject Manager - MA or NH - Mechanical/Industrial ConstructionWorcester, MA$130,000–$180,000 / yearFull timeThe strongest candidates will come from mechanical, process piping, water/wastewater, industrial, manufacturing, or utility construction environments with a proven track record of delivering complex projects and managing project financial performance. Strong experience with: Budgeting and forecasting, Project scheduling, Change orders, Procurement, Staffing and resource management, Client relationship management, Working knowledge of structural, mechanical, electrical, civil, and building systems.
Manager, Production Planning Waters CorporationManager, Production PlanningMilford, MACreate and manage a comprehensive rough-cut capacity model, balancing plant utilization, cost efficiency, and inventory levels, with an emphasis on optimizing production sequences and achieving consensus between production, planning, and engineering teams. • Develop and enforce robust processes and procedures for executing the master production schedule (MPS) and material requirements planning (MRP) utilizing SAP APO (Advanced Planner and Optimizer), mitigating roadblocks during site planning meetings.
NewManager, Operations & Retail, Visitor Center at Boston Common The Greater Boston Convention and Visitors BureauManager, Operations & Retail, Visitor Center at Boston CommonVisitor Center at Boston Common, Massachusetts$65,000–$70,000 / yearPoint of sale system / register management, including reconciliation at end of day/shift, bank deposits, troubleshooting issues; training and oversight of staff. Description: The Manager, Visitor Center at Boston Common is an exciting opportunity to work with visitors to Boston from around the world and help them explore the rich opportunities Boston has to offer.
NewFinancial Manager, Journeyman - Secret DCS CorporationFinancial Manager, Journeyman - SecretBedford, MA$96,757–$145,000 / yearPrepare financial briefings and documentation for events such as Budget Execution Reviews (BER), Integrated Baseline Reviews (IBR), Milestone Decision Reviews, Monthly Acquisition Reports (MAR), Program Management Reviews (PMR), Acquisition Strategy Plans, and Integrated Product Team (IPT) risk assessments. The Electronic Systems System (ESS) Division aka Force Protection Division's mission responsibility is to manage and execute the modernization, design, development, testing, fielding, and sustainment of the various software and hardware within the ESS Portfolio.
NewWarehouse Manager Rise Baking Company, LLCWarehouse ManagerWorcester, MA$116,000–$130,000 / yearDirect ongoing communication and collaboration with customers (both internal and external) to ensure results meet or exceed customer expectations for service, quality, reliability, speed, and accuracy. Oversee all warehouse operations and maintain the integrity of raw materials, packaging, and finished goods, including any third-party warehouses used for the storage/supply of products.
NewProduct Manager, Marketing Technology Global PartnersProduct Manager, Marketing TechnologyWaltham, MA$118,300–$177,400Required Skills: Strong understanding of marketing technology platforms (e.g., CDP, CRM, marketing automation), product management experience using agile methodologies, excellent stakeholder management and communication skills, technical proficiency with system integration, and experience in omnichannel retail environments. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
NewInformation Systems Security Manager LeidosInformation Systems Security ManagerConcord, MA$107,900–$195,050Bachelor’s degree in an IT-related subject matter area from an accredited college or university and 12+ years of experience in an IT-related position with at least 10 years being in an operational cyber security-specific role (e.g., information system security manager, information system security officer, cyber security specialist) or have 15+ years of experience in an IT related position with at least 10 of those years in an operational cyber security specific role. Implement and manage the Risk Management Framework (RMF) Continuous Monitoring process by utilizing an automated ticketing system, ensuring accurate tracking, monitoring, and reporting of security controls, vulnerabilities, and remediation efforts within the organization's information systems.
Construction Manager - Residential - Carlisle, MA Michael Page USAConstruction Manager - Residential - Carlisle, MAActon, MA$125,000–$150,000 / yearFull timeEnforce safety compliance and uphold a secure, organized jobsite, Serve as the primary on-site representative, building strong client relationships and delivering a best-in-class customer experience. Our client is a highly respected residential construction firm known for delivering architecturally significant custom homes, major renovations, and historic restorations.
Manufacturing Engineering Manager - Boylston, MA Michael Page USAManufacturing Engineering Manager - Boylston, MABoylston, MA$140,000–$160,000 / yearFull timeThis leadership position offers the opportunity to drive process improvements, develop new products, optimize tooling and production performance, and mentor a talented engineering team. This is an excellent opportunity for an engineering leader looking to join a stable and growing manufacturing organization where technical expertise, innovation, and leadership are highly valued.
Entry Level Sales Representative AT&TEntry Level Sales RepresentativeWorcester, MAWe provide comprehensive training, so while prior customer-facing experience is a plus, a strong work ethic, professional communication skills, and a drive to succeed are what truly matter. Consultative Selling: Conduct brief needs assessments to understand customer lifestyles and recommend the most appropriate AT&T wireless plans and products.
Project Manager - K-12 Construction - Worcester, MA Michael Page USAProject Manager - K-12 Construction - Worcester, MAWorcester, MA$150,000–$200,000 / yearFull timeThe Project Manager - K-12 Construction will oversee and manage construction projects within the K-12 education sector, ensuring successful completion on time and within budget. A successful Project Manager - K-12 Construction should have: Experience managing construction projects, preferably within the K-12 education sector.
Engineering Manager | Swiss-style CNC Michael Page USAEngineering Manager | Swiss-style CNCWebster, MA$115,000–$145,000 / yearFull timeThey will be expected to lead teams, improve processes, support new business opportunities, and ensure the company continues to deliver exceptional quality, delivery, and profitability. The business specializes in Swiss-style CNC machining and manufactures precision components from stainless steel, aluminum, brass, titanium, engineered plastics, and specialty alloys.
NewHuman Resource Manager Rise Baking Company, LLCHuman Resource ManagerWorcester, MA$110,000–$125,000 / yearPeople: We engage, empower, and appreciate our people- they are our finest ingredient Safety: We invest in systems, policies, and training that ensure safety Customer Partnerships: We make decisions with the customer experience in mind and ensure win/win outcomes Collaboration: We leverage each other's unique experiences to drive the best outcomes for our expanding company Communication: We inform and listen to our team members, customers, suppliers, and investors Results: We prioritize activities that drive profitable growth, and we celebrate our achievements . We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management.
NewSenior Inside Sales Representative (REMOTE) - Direct Placement TalentBurst, Inc.Senior Inside Sales Representative (REMOTE) - Direct PlacementWaltham, MARemote$60,000–$70,000 / yearClient is a developer and provider of end-to-end solutions designed to help scientists, researchers, and clinicians solve the world's greatest health challenges. Demonstrate technical capacity to understand sales tools (Web, database, CRM, Order Management, reports).
NewDirect Sales Representative AstoundDirect Sales RepresentativeLexington, MA$39,900 / yearSee Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.
NewRetail Sales Representative I AstoundRetail Sales Representative IWaltham, MA$20–$24 / hourA Day in the Life of the Retail Sales Representative I: Sell target products and packages and effectively communicate system prices, channels, services and packages to customers and potential customers. See Astound Broadband Privacy Policy at https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.
NewAssistant Branch Manager- Retail Banking North Easton Savings BankAssistant Branch Manager- Retail BankingMansfield, MA$23–$24 / hourAn individual's pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, sales or revenue-based metrics, business or organizational needs, affordability and market pay. Deeply rooted within our communities, we strive to deliver exceptional customer service while forming lasting and meaningful relationships with our customers and community partners through our service-focused model.
NewSales Representative SyscoSales RepresentativeLOWELL, MABachelor's degree in Business, Sales, Marketing, Hospitality, Culinary Arts or related discipline OR HSD/GED and 3 years Restaurant Management, B2B or outside sales experience, or equivalent relatable experience. Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.
Remote Sales Representative Reineke AgencyRemote Sales RepresentativeWestminster, MARemoteThis is a 1099 independent contractor opportunity that gives you the freedom to build your own business on your schedule, backed by a proven system, hands-on mentorship, and real growth potential. We are currently seeking a Remote Sales Representative who is coachable, motivated, and passionate about helping people make confident financial decisions.
NewEquipment Rental Specialist Sunbelt RentalsEquipment Rental SpecialistShrewsbury, MA$24.58–$29.19 / hourRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training, Skilled Craftsman, Brand Ambassador. The Equipment Rental Specialist is an inside sales role responsible supporting telephone and walk-in customers with rentalsof all types of construction/industrial equipment.
Industrial - Engineering Manager - Auburn, MA Michael Page USAIndustrial - Engineering Manager - Auburn, MAAuburn, MA$140,000–$160,000 / yearFull timeThis leadership position will serve as a key technical resource across the organization, partnering closely with Operations, Quality, Tooling, and Commercial teams to deliver innovative manufacturing solutions and support continued business growth. Our client is seeking an experienced Manufacturing Engineering Manager to oversee engineering operations supporting product development, manufacturing efficiency, quality improvements, and cost reduction initiatives.
NewSr. Project Manager - Ground up Public/Private up to $50M Michael Page USASr. Project Manager - Ground up Public/Private up to $50MMansfield, MA$150,000–$190,000 / yearFull timeConstruction Project Manager to join one of Southern, MA's top rated General Contractors working on ground up and interiors healthcare, civil, multifamily, and public projects throughout MA, Cape Cod & the Islands on projects up to $50M! Manage financial aspects of contracts (fee payment, rental equipment, income/expenses, etc.) to protect company's interest and simultaneously maintain good relationship with client and Architect.
NewHigh End Residential - Manager of Small Projects Division Michael Page USAHigh End Residential - Manager of Small Projects DivisionHolden, MA$120,000–$140,000 / yearFull timeA successful Manager of Woodmeister Circle and Small Projects should have: 10+ years experience in residential or commercial space. Specialize in Ground Up Custom homes, large scale renovations, historic renovations, and complex estate properties.
Customer Experience Manager - 8336 N Providence Five Below IncCustomer Experience Manager - 8336 N ProvidenceNorth Providence, RIAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Customer Experience Manager Five Below IncCustomer Experience ManagerSturbridge, MAAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, weekends and may include overnight shifts and travel (as required).
Business Development Manager, Customer Experience Center Thermo Fisher Scientific IncBusiness Development Manager, Customer Experience CenterMA$103,100–$154,700 / yearREQUIREMENTS • Advanced Degree plus 6 years of experience, or Bachelors Degree plus 8 years of experience in business development, licensing, or strategic partnership experience in life sciences/biotech industry • Preferred Fields of Study: business, life sciences, engineering, or related field • Professional certifications in business development, project management, or related areas advantageous • Demonstrated success in identifying, evaluating and completing complex business deals • Strong understanding of scientific/technical concepts and ability to translate into business opportunities • Excellent analytical skills for market assessment, financial modeling, and strategic planning. SKILLS & ABILITIES • Strong communication and presentation abilities for engaging with senior stakeholders • Effective negotiation and relationship-building capabilities across internal/external partnerships • Experience managing projects in collaborative organizations with multiple stakeholders • Proficiency with CRM systems, business analytics tools, and Microsoft Office suite • Ability to travel up to 40-50% as required for customer/partner meetings • Bilingual language skills valuable • Strategic mindset with strong business acumen • History of meeting or exceeding revenue and business development targets • Collaborative approach with ability to influence and build consensus.
NewCS - Customer Service Manager Job - Atlantic Aviation Fbo Inc.CS - Customer Service Manager Job -Concord, MAWe offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. Corporate aviation continues to be a viable means of travel for many who do not like the long lines and delays often times encountered with the airlines and many corporations are now leasing or purchasing their own private aircraft.
Customer Service Account Manager Manufacturing $25.00- $32.00 Ultimate Staffing ServicesCustomer Service Account Manager Manufacturing $25.00- $32.00Hopkinton, Massachusetts$25–$32 / hourAct as the customers' liaison, responsible for all customer inquiries, quotations, and order processing assuring delivery in accordance with customer requirements and manufacturing capabilities. * Maintain accurate information using ERP, EDI, E-Commerce, and other business systems in support of customer service activities.
Manager, Sales and Customer Service Macy's IncManager, Sales and Customer ServiceMarlborough, MAWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues.
Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager) Whole Foods Market IncCustomer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)Bedford, MA$20.05–$35 / hourYou are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this means you are responsible for the checkout experience and grocery delivery & pickup at your assigned store.
NewAssistant Manager - Service Experience - Shoppes At Blackstone Valley Rack Nordstrom IncAssistant Manager - Service Experience - Shoppes At Blackstone Valley RackMillbury, MA$16.60–$27 / hourThe ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal.
Staff Product Manager, Post-Order Experience Xometry IncStaff Product Manager, Post-Order ExperienceWaltham, MAA critical component of this role is identifying and championing AI-driven business opportunities-leveraging machine learning to predict delays, automate support, and provide smarter, proactive transparency to our customers. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
NewGoogle TV Experience Manager 2020 CompaniesGoogle TV Experience ManagerWorcester, MAAs a long-standing partner to clients in the consumer electronics sector, we provide talent who personally connect with our consumers by inspiring participation, creating a memorable brand experience, and influencing future purchase decisions, helping form customers for life. Training and Advocacy: Provide comprehensive training to retail staff in Best Buy locations and other key retailers on the Google TV platform, ensuring they can effectively advocate for and pitch Google TV to consumer.
Senior Manager, Customer Success Boston Dynamics, inc.Senior Manager, Customer SuccessWaltham, MA$158,000–$195,000 / yearAs we transition from viral sensations to an industrial automation powerhouse, we are looking for a Senior Manager, Customer Success to build, implement, and refine the "boots on the ground" best practices that will ensure our customers achieve ROI with their Enterprise Asset Management fleets. The "Builder" Mentality: Proven track record of taking a vague goal (e.g., "we need better QBRs") and turning it into a repeatable, documented process.
Product Manager lll HYBRID 3 days in the office Health Plan Product experience Fallon Community Health Plan IncProduct Manager lll HYBRID 3 days in the office Health Plan Product experienceWorcester, MA$110,000–$120,000 / yearAct as the primary subject matter expert and responsible leader for product filings, including product oversight of Evidence of Coverage (EOC), SERFF plan and benefit templates, HIOS submissions, and connector seal of approval submission. Partner with Corporate Communications and regulatory to develop and maintain product collateral; ensure all materials-member, and provider-facing-accurately reflect product design, operational processes, and applicable policies, and benefits.
Product Manager lll - HYBRID 3 days in the office- Health Plan Product experience Fallon HealthProduct Manager lll - HYBRID 3 days in the office- Health Plan Product experienceWorcester, Massachusetts$110,000–$120,000 / yearAct as the primary subject matter expert and responsible leader for product filings, including product oversight of Evidence of Coverage (EOC), SERFF plan and benefit templates, HIOS submissions, and connector seal of approval submission. Partner with Corporate Communications and regulatory to develop and maintain product collateral; ensure all materials—member, and provider-facing—accurately reflect product design, operational processes, and applicable policies, and benefits.
Wholesale Marketing Experience Manager Crocs IncWholesale Marketing Experience ManagerWestwood, MARemote$87,000–$97,000 / yearIn this highly collaborative individual contributor role, you will develop and execute visual merchandising, branding and marketing strategies that bring the brand and product stories to life, ensuring a consistent, compelling, and impactful presence across wholesale environments. Lead the graphic needs for key external sell-in meetings and internal brand conferences on behalf of wholesale, ensuring brand presence is impactful, cohesive, and aligned with seasonal business goals.
Customer Manager Advantage Solutions IncCustomer ManagerFoxboro, MAThe Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management, and marketing services to manufacturers, suppliers, and producers of food products and consumer packaged goods. This teammate will collaborate with customers to develop strategic plans to accomplish the business goals and work with retailer associates (such as buyers, category managers, replenishment managers, and others) on Headquarter calls to implement the programs.
NewCustomer Accounts Manager The Aaron's Co IncCustomer Accounts ManagerFitchburg, MA$18.50–$19.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Like all Aaron's team members, Customer Account Managers share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
Senior Product Manager - Installation and Service Experience Generac Power Systems IncSenior Product Manager - Installation and Service ExperienceNorth Billerica, MA$152,200–$197,800 / yearDemonstrated experience leading cross-functional initiatives that required alignment across multiple business units or executive stakeholders, and shipping products that depend on hardware or firmware releases. Track record of conceiving, developing, and launching new software products or SW/HW integrated solutions, with a strong focus on user-centered design and outcome-based metrics.
Customer Value Manager MimecastCustomer Value ManagerLexington, MassachusettsDirect experience with Mimecast, Abnormal, Proofpoint, Microsoft Defender for Office 365, or comparable email security or HRM platforms is valued, as are relevant security certifications and familiarity with FINRA, HIPAA, FCA, GDPR, ISO 27001, and SOC 2. Ability to interpret API logs, review connector health, and diagnose integration issues without first-level escalation is a plus. Working knowledge of email security architectures, including Secure Email Gateways, Microsoft 365 Defender, DMARC, DKIM, SPF, email routing, and hybrid mail flow.
Customer Service Manager TransCore Partners LLCCustomer Service ManagerAuburn, MA$70,000–$90,000 / yearThe Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts. Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.
Senior Manager Digital Experience - Path to Purchase (B2C) Staples IncSenior Manager Digital Experience - Path to Purchase (B2C)Framingham, MAThe Senior Manager, Digital Experience - Path to Purchase (B2C) is responsible for defining and leading the digital customer journey strategy across Staples.com and the Staples app, ensuring customers can seamlessly discover, evaluate, and purchase products and services across all digital touchpoints. Develop and optimize end-to-end customer journeys, partnering across Marketing, Merchandising, Product Management, Staples Media Network, and other cross-functional teams to deliver compelling digital experiences.
Assistant Customer Service Manager Albertsons Companies IncAssistant Customer Service ManagerWaltham, MALocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us.
Staff Process Simplification Manager, Enterprise Experience First Technology Federal Credit UnionStaff Process Simplification Manager, Enterprise ExperienceMarlborough, MA$129,690–$155,430 / yearFull timeLocation : Hillsboro, OR 97124 | Rocklin, CA 95765 | Marlborough, MA 01752 Target Compensation in Hillsboro, OR : $129,690 - $155,430 annually + annual bonus Target Compensation in Rocklin, CA : $144,100 - $172,700 annually + annual bonus Target Compensation in Marlborough, MA : $129,690 - $155,430 annually + annual bonus . Through disciplined execution, the role delivers sustained improvements in efficiency, capacity, quality, employee effectiveness, and member experience while ensuring regulatory soundness and long‑term sustainability.
Customer Service Manager Roche Bros. SupermarketsCustomer Service ManagerWeston, Massachusetts$24.30–$31.60 / hourFull time2. Control and maintain all cash handling procedures, including all media, to prevent losses such as bank deposits (preparing and verifying), change orders (order and verify), pick-ups and loans at the registers, balancing (register and office), and returned checks (redeposit, follow-up on collection). Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.
Staff Product Manager, Post-Order Experience XometryStaff Product Manager, Post-Order ExperienceWaltham, MAA critical component of this role is identifying and championing AI-driven business opportunities—leveraging machine learning to predict delays, automate support, and provide smarter, proactive transparency to our customers. Xometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.
Senior Manager, Customer Service (DentaQuest) Sun Life Financial IncSenior Manager, Customer Service (DentaQuest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Manager, Customer Service (Dentaquest) Sun Life FinancialSenior Manager, Customer Service (Dentaquest)Wellesley Hills, MA$64,700–$97,100 / yearServes as a key operational liaison across Workforce Management, Learning and Development, Quality Assurance, Client Engagement, Information Technology, vendor partners, and business leadership to support service delivery, incident response, technology readiness, and implementation of new tools and processes. Provides leadership for frontline production teams and managers, monitors operational performance against service level and contractual expectations, and drives continuous improvement in quality, accuracy, call routing, knowledge management, and customer experience.
Senior Product Manager, Post Order Experience XometrySenior Product Manager, Post Order ExperienceWaltham, MAXometry's digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity. The estimated base salary range for new hires into this role is $135,000- $175,000 annually + annual bonus depending on factors such as job-related skills, relevant experience, and location.