Georgia Systems OperationsCybersecurity Analyst III - V Georgia Systems OperationsCybersecurity Analyst III - VTucker, GeorgiaFull timeCybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions. Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts.
Levi, Ray & ShoupNewBusiness Analyst - Remote Levi, Ray & ShoupBusiness Analyst - RemoteAtlanta, GARemote$80–$95 / hourThis role requires both technical oversight of the implementation and project leadership to help carriers make broader architecture choices and align our client’s system into the carrier’s overall technical environment. Make complex decisions over the right solution for the customer factoring in delivery capabilities, available data, advancements in technology, and expected market developments.
Visa Technology and Operations LLCDigital Sales Enablement Sr. Analyst Visa Technology and Operations LLCDigital Sales Enablement Sr. AnalystAtlanta, GA$109,800–$206,700 / yearMasters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD • Proven experience in digital sales, campaign operations and activation, enablement, or related field • Proficiency in using CRM and sales enablement platforms, specifically Microsoft Dynamics and Highspot. Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.
Forward AirNewPricing Analyst Forward AirPricing AnalystAtlanta, GAIn addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals.
JobotNewData QA Test Lead JobotData QA Test LeadDuluth, GA$90,000–$97,800 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. In this role, you will be responsible for leading a team of QA analysts and testers, developing test plans, and ensuring the quality of our engineering products.
Resolution Technologies, Inc.Senior Endpoint Management Engineer (Intune & Entra ID) Resolution Technologies, Inc.Senior Endpoint Management Engineer (Intune & Entra ID)Atlanta, GA$42–$44 / hourFull timeSenior Endpoint Management Engineer (Intune & Entra ID) Skills and QualificationsBachelor's Degree in a related field and three years of progressively responsible, professional-level analyst and systems experience in a large-scale Information Technology environment; or an equivalent combination of education and experience. M365 Ecosystem: Experience supporting, installing, and troubleshooting mainstream M365 products (including Microsoft Teams, Teams Premium, New Outlook, and M365 Copilot / Copilot Chat / Teams Administration).
Digital Technology SolutionsBusiness Analyst (Procurement Operations) - Atlanta, GA Digital Technology SolutionsBusiness Analyst (Procurement Operations) - Atlanta, GAAtlanta, GATemporaryContractorFull timeThe Georgia Department of Transportation (GDOT) is seeking a highly analytical Business Analyst to support operational contracting within the procurement department. The BA will leverage M365 systems to maintain high-efficiency tools and processes, transforming raw data into actionable insights for strategic sourcing.
Digital Technology SolutionsProcurement Analyst - Atlanta, GA Digital Technology SolutionsProcurement Analyst - Atlanta, GAAtlanta, GATemporaryContractorFull timePerforms clerical and maintenance tasks in support of a mainframe computer complex or other large centralized IT system. Essentially, taking over the project(s) for all of the departments contract administration in conjunction with 1-2 other staff members.
Company ConfidentialSenior Payroll Analyst/Lead Company ConfidentialSenior Payroll Analyst/LeadAtlanta, GAFull time5+ years of progressive payroll experience, with ownership of payroll operationsHands?on experience using ADP payroll systemsDirect experience administering Canadian payroll, including knowledge of federal and provincial regulationsExperience supporting both union and non?union workforces, including application of Canadian collective bargaining agreementsStrong understanding of U.S. federal and state payroll laws and tax requirements. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
Digital Technology SolutionsArcGIS Developer - Atlanta, GA Digital Technology SolutionsArcGIS Developer - Atlanta, GAAtlanta, GATemporaryContractorFull timeClient is seeking a technical GIS developer for configuring and developing custom Esri ArcGIS Enterprise 11x, 12x (ArcGIS Maps SDK, Experience Builder, ArcGIS Portal/Online/Hub, Field Maps) applications. Candidates will work with supporting IT team members (database, network, server, etc.) and interacting with management, architects, developers, and business units.
Adex CorporationComputer Systems Analyst Adex CorporationComputer Systems AnalystAtlanta, GAAssist in testing and implementing cyber security hardware and software technologies typically used by our SOC (security operations center) staff, to decide if they offer improvements. Assist in the selection and installation of new software and hardware systems to ensure company's systems stay relevant and effective during the life cycle of the systems.
Morehouse School of MedicineLead Systems Analyst - ERP Integrations (Banner to Workday) Morehouse School of MedicineLead Systems Analyst - ERP Integrations (Banner to Workday)atlanta, GAThe Lead Systems Analyst \u2013 ERP Integrations serves as the technical lead for designing, developing, and maintaining integrations between Ellucian Banner, Workday ERP, and other enterprise applications. The Lead will guide the institution's transition from Banner to Workday, ensuring integrations are secure, reliable, and scalable, while mentoring technical staff and serving as a key liaison with vendors and stakeholders.
CapTech Ventures IncNewSenior Technical Business Systems Analyst CapTech Ventures IncSenior Technical Business Systems AnalystAtlanta, GATechnical Business Systems Analysts (BSAs) at CapTech work side‑by‑side with business and technical stakeholders to elicit solution requirements, drive solution design, and ensure delivered products meet real business needs. Our BSAs work on a wide range of initiatives-from custom digital product development to large‑scale integration and modernization efforts spanning multiple systems and lines of business.
CRH Americas CorporateSupplier Data Systems Analyst CRH Americas CorporateSupplier Data Systems AnalystAtlanta, GAThis role partners closely with Systems Integrators, IT teams, and operating companies (OpCos) to support implementations, ensure stable integrations with ERP and P2P platforms (including Coupa), and continuously enhance portal functionality. Prepare and oversee new OpCo data migration from local ERP’s to Apex for acquisitions and create right links with existing suppliers in the database and validate accuracy of the supplier master data migration.
PeopleNTech LLCDOAS Senior System Analyst PeopleNTech LLCDOAS Senior System Analyst1390 Ridgeview Drive Allentow, GAThe ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery. Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.
GXO Logistics Worldwide, LLCLead Supply Chain Systems Analyst GXO Logistics Worldwide, LLCLead Supply Chain Systems AnalystAtlanta, GAFull timeDevelop detailed user stories, work plans, deliverables, definitions of overall approaches and mobilization efforts for CRM initiativesWork closely with IT teams to validate and ensure proposed solutions meet business requirements; participate in initial validation and testing, and facilitate user-acceptance testing. Partner with program and training/communication teams to ensure business readiness for organizational change, and a schedule for impacted processes/systems changes; assist in creating training documentation and delivering train-the-trainer sessions.
APG CorporateTransportation Systems Analyst APG CorporateTransportation Systems AnalystAtlanta, GAOur portfolio of brands includes Oldcastle APG, Oldcastle Infrastructure, Belgard® hardscape, Echelon® Masonry, RDI® railing, Catalyst™ Fence Solutions, Sakrete® packaged concrete, Amerimix® mortar, Pebble Technology International® pool finishes, and Techniseal® sands and sealant technologies. The Transportation System Analyst contributes functional and technical skills to develop and support Oracle’s Transportation Management solution with an emphasis on enhancing and simplifying the user experience, issue resolution and data management.
Apollo Technology Solutions LLCSenior System Analyst Apollo Technology Solutions LLCSenior System AnalystAtlanta, GAThe ideal candidate will have a strong background in IT support, systems administration, and team leadership, with the ability to guide the resolution of complex technical issues, coordinate with third-party vendors, and implement solutions that enhance overall IT service delivery. Support Core IT Systems: Ensure proper management and support of technologies including Office 365, Active Directory, Exchange Server, Microsoft Teams softphones, VPN, RDP, and Windows operating systems.
MaximusBusiness Systems Analyst MaximusBusiness Systems AnalystAtlanta, GAFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Bachelor's degree in Business Management, Information Systems, Computer Science/Engineering, Telecommunications, Technical Communications or related field, or equivalent work experience.
GENIEPRO TECHNOLOGIES INCAnalyst Laboratory Information System GENIEPRO TECHNOLOGIES INCAnalyst Laboratory Information SystemAtlanta, GAGeniePro Healthcare Inc | Alpharetta GA 30022| www.genieprohealthcare.com. Experience working with healthcare IT systems (LIS/Pathology systems preferred).
Integrated Resources, IncSystems Analyst Integrated Resources, IncSystems AnalystAtlanta, GAContractorCoordinate and work with third party support vendors in providing assistance to computer users for a variety of technical issues including networking, end user computer hardware, communications and applications. Preferred Qualifications 3+ years’ experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 10, Active Directory, COTS applications.
Varite, IncAvature Administrator / HR Systems Analyst Varite, IncAvature Administrator / HR Systems AnalystAtlanta, GA$64.28–$66.17 / hourTroubleshoot, coach, and provide general support and day-to-day issue resolution to end users: HR, Recruiters, Hiring Managers, and Candidates Maintain functional knowledge of HR processes and platforms Responsible for inbound and outbound interface and integration support including partnering with IT and HR to troubleshoot and identify issues as well as propose, test and implement solutions. Perform analyses and develop solutions that solve business problems/opportunities Support implementation of upgrades and patches - including testing, validation, and communicationDevelop training documentation and deliver end user training as needed.
Motrex LLCBusiness Analyst, Engineering Systems Motrex LLCBusiness Analyst, Engineering SystemsAlpharetta, GeorgiaThe Business Analyst, Engineering Systems performs a variety of critical tasks to support IT operations, including troubleshooting system issues, analyzing, designing, and implementing system changes, managing vendor relationships, and staying current on vendor roadmaps and releases to understand their impact on the company’s implementations. Overview: The Business Analyst, Engineering Systems is an Information Technology (IT) professional who partners closely with leaders in Engineering, Manufacturing, Quality, and Continuous Process Improvement to provide a balance of operational support and project/implementation leadership.
CRH AmericasSystem Analyst - eCommerce CRH AmericasSystem Analyst - eCommerceAtlanta, GAeCommerce & PIMS Platform SupportMaintain and configure BigCommerce storefront operations including product attributes, customer groups, pricing rules, and digital workflows. The ideal candidate is highly organized, communicates clearly with business and technical partners, and enjoys working directly with data whether through SQL queries, API integrations, or offline spreadsheet manipulation.
The Intersect GroupSAP Product Systems Analyst The Intersect GroupSAP Product Systems AnalystAtlanta, GAIn this role, you will oversee release cycles and enhancements, drive incident/problem management and root-cause analysis, and ensure rigorous testing and quality across environments. Were seeking an Advisor, IT Product Management SAP FICO to lead the technical design, development, and lifecycle management of SAP-based Finance & Controlling solutions.
ApolisSenior Business Systems Analyst ApolisSenior Business Systems AnalystAtlanta, GA$50–$55 / hourThe Senior Business Systems Analyst plays a critical customer facing role focused on enabling successful transitions from Legacy MFT Platform to A New Modern MFT Platform, Nnext generation enterprise configuration and file transfer platform. This role acts as a trusted advisor to customers and internal stakeholders by translating legacy configurations into A New Modern MFT Platform ready designs that achieve equivalent business outcomes.
Salesforce IncSenior Analyst, L2O Innovation Business Analysis Salesforce IncSenior Analyst, L2O Innovation Business AnalysisAtlanta, GABusiness Analysts (BAs) help improve processes and efficiency in Salesforce by understanding business needs, capturing the project requirements, and collaborating/communicating with stakeholders to support development and implementation of the Salesforce solution. Position Description The Salesforce Business Analyst will have diverse responsibilities primarily focused on technology and system implementations, delivering automation and improving our operational infrastructure, and supporting and enabling business programs.
Chick-fil-A, Inc.Sr. Lead Systems Analyst, Identity & Access Chick-fil-A, Inc.Sr. Lead Systems Analyst, Identity & AccessAtlanta, GeorgiaRequired Years of Experience: 4 Preferred Years of Experience: 6 Travel Requirements: 10% Required Level of Education: Bachelor's degree or equivalent experience Preferred Level of Education: Bachelor's Degree Major/Concentration: Computer Engineering, Computer Science, or related technical field Relocation Assistance Provided: No How We Work At Chick-fil-A: Chick-fil-A, Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills, fostering inclusive teamwork, and embracing innovation.
SercoSharePoint Systems Analyst - (Naples, Italy) SercoSharePoint Systems Analyst - (Naples, Italy)Atlanta, GADemonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.
Axelon Services CorporationTechnology Incident Manager Analyst-2 Axelon Services CorporationTechnology Incident Manager Analyst-2Atlanta, GAFull timeTitle:Technology Incident Manager Analys Location: Virtual, NC, USA CW-IT Infrastructure Analyst IV The Technical Lead Infrastructure job manages the installation, configuration, and maintenance of IT systems software and hardware for multi-user server computers. This role uses their knowledge of computer languages and operations to find and fix problems in computer networks, such as network communications errors, storage problems, and malfunctioning server platforms.
Apollo Technology Solutions LLCDCS IT Business Analyst 3 Apollo Technology Solutions LLCDCS IT Business Analyst 3Atlanta, GAYou will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems. Qualifications Bachelor's: degree in a related field (e.g., Business Administration, Information Technology, Computer Science, Management Information Systems) from an accredited college or university AND three (3) years of directly related experience in business analysis, systems analysis, or IT project environments.
Integrated Resources, IncIT Business Analyst Integrated Resources, IncIT Business AnalystAtlanta, GAQualificationsBachelor's degree in a related field (e.g., Business Administration, Information Technology, Computer Science, Management Information Systems) from an accredited college or university AND three (3) years of directly related experience in business analysis, systems analysis, or IT project environments. You will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems.
LanceSoft IncSystems Analyst LanceSoft IncSystems AnalystAtlanta, GARemoteFull time3 years experience performing integration and data conversion analysis on a Radiology Information System (RIS) or a Picture Archiving and Communication System (PACS) used for diagnostic imaging services. 5 years experience analyzing patient data conversion and mapping requirements from a central client registry system to new systems implemented in a healthcare setting.
InterSources Inc.Business Analyst InterSources Inc.Business AnalystAtlanta, GAInterSources Inc, is a Small, Woman, and Minority-Owned Business Enterprise, ISO/IEC 27001, SOC 2 Type 2 certified company with massive 18+ years of diversified experience in providing IT Consulting Services, Artificial Intelligence, Data Analysis, Application Development, Cloud Services, Cybersecurity, Digital Marketing, ERP Management, Custom Software Development, Web Development, UI/ UX Design, System Integration, QA Support etc. You will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems.
Artech LLCInformation Technology_USA - USA_Analyst Artech LLCInformation Technology_USA - USA_AnalystAtlanta, GA$55–$60 / hourEnriched on IBM Sterling Order Management System (OMoC) and IBM Sterling Intelligent Promising (SIP) modules – DOM, SIP, IV, SC, SDF, Payments, Sourcing, Scheduling NextGen COM and SOM and Strong in DB query writing . Exposure to trending front end technologies to improve user experience for IBM NextGen Store and Call Center and exposer to IBM Sterling Intelligent Promising (SIP) modules (Inventory visibility, Promising service, Optimizer Service, etc.
Compucom StaffingServiceNow Analyst Compucom StaffingServiceNow AnalystAtlanta, GA$46.50–$62 / hourSuccess in this role requires the ability to engage effectively with technical teams, IT leadership, external partners, and business stakeholders to resolve process challenges and ensure seamless platform operations. Minimum 3 to 5+ years of experience as a ServiceNow Analyst/developer that demonstrates proven experience in all aspects of ServiceNow development, configuration, and administration.
Chick-fil-A IncNewSr. Insights Analyst, Supply Chain Analytics Chick-fil-A IncSr. Insights Analyst, Supply Chain AnalyticsAtlanta, GAThe person who fills this role will be expected to do the following as a part of their regular work responsibilities: Demonstrates in-depth knowledge of Supply Chain and industry best practices and understands interaction of domain with the broader business, strong knowledge of Chick-fil-A's business and restaurant industry, including use and calculation of relevant Key Performance Indicators (KPIs) and benchmarks. Insights Analyst is a professional track role whose primary role is to identify and communicate insights for an assigned scope of business through the transformation, visualization, and critical evaluation of data through descriptive, diagnostic, and select predictive methods relying on CFA's established analytics tooling stack.
CoreWork StaffingCybersecurity Engineer / Information Security Analyst CoreWork StaffingCybersecurity Engineer / Information Security AnalystAtlanta, GeorgiaOverview: We are seeking a highly skilled Cybersecurity Engineer / Information Security Analyst to protect organizational systems, networks, applications, and data from cyber threats. This role focuses on identifying vulnerabilities, monitoring security events, responding to incidents, and implementing robust security controls to ensure confidentiality, integrity, and availability of information systems.
Ampcus IncorporatedIT Security Analyst Senior Ampcus IncorporatedIT Security Analyst SeniorAtlanta, GAPlatform Administration & Tuning:Onboard, configure, tune, and optimize Akamai and Cloudflare WAF policies (managed & custom rules, rate limiting, geo/IP/ASN controls, mTLS, headers). Nice to Have (Preferred)Certifications: Akamai ACA/ACP, Cloudflare, CISSP, Security , GIAC (GWAPT/GWEB/GCIH), PCI ISA, AZ 104/AZ 700, AWS SAA/SOAA.
Genesis Computers Inc.IT Systems Analyst Genesis Computers Inc.IT Systems AnalystSuwanee, Georgia$55,000–$65,000Whether the need is for ongoing management of your servers, workstations and infrastructure, security and optimization of your internet circuit, access to the cloud for internet-based services, or solid disaster recovery solutions, Genesis will stay on top of the technology and free your time up, to run your business. We are a small but mighty Managed Service Provider based in Suwannee, GA providing varying levels of support to customers throughout the United States.
Spark Tek IncNewGA DDS Level 1 Help Desk Analyst Spark Tek IncGA DDS Level 1 Help Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. Short Description: Under direct supervision, assists customers with tier one issues or forwards to second tier support for issues beyond their subject matter expertise.
SnapCode IncDCS IT Business Analyst 3 SnapCode IncDCS IT Business Analyst 3Atlanta, GA$1,863.60–$1,863.60 / weekYou will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems. - Bachelor's degree in a related field (e.g., Business Administration, Information Technology, Computer Science, Management Information Systems) from an accredited college or university AND three (3) years of directly related experience in business analysis, systems analysis, or IT project environments.
Georgia System Operations CorporationCybersecurity Analyst III - V Georgia System Operations CorporationCybersecurity Analyst III - VTucker, GACybersecurity Tools Management:Deploy, configure, and maintain cybersecurity tools and capabilities, such as intrusion detection systems (IDS), security information and event management (SIEM) systems, vulnerability management platforms, and other security solutions. Experience: Minimum of 8 years in architecting and managing cybersecurity tools, implementing secure cloud strategies, overseeing enterprise-wide data protection measures, and leading incident response efforts.
Phoenix Metals CompanyBusiness Systems Analyst Phoenix Metals CompanyBusiness Systems AnalystPeachtree Corners, GeorgiaPhysical Requirements: Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion, Reaching Function in the Job: Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Job Summary: The Business Systems Analyst is responsible for analyzing business programs, mapping data flows, and identifying opportunities for system optimization and integration.
JobotTechnical Business Analyst JobotTechnical Business AnalystAtlanta, GARemote$150,000–$185,000Full timeInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will be responsible for bridging the gap between our IT and business sectors, writing/analyzing database queries, exploring APIs, vetting product requirements, and ensuring our systems and software align with business goals.
Expedite Talent SolutionsDCS IT Business Analyst 3 Expedite Talent SolutionsDCS IT Business Analyst 3Atlanta, GAYou will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems. - Bachelor's degree in a related field (e.g., Business Administration, Information Technology, Computer Science, Management Information Systems) from an accredited college or university AND three (3) years of directly related experience in business analysis, systems analysis, or IT project environments.
PeopleNTech LLCDCS IT Business Analyst 3 PeopleNTech LLCDCS IT Business Analyst 3Alexandria, GAYou will not only participate in the planning, design, and implementation of new or enhanced systems but will also act as a trusted advisor and mentor, driving operational efficiency and ensuring the user community fully leverages functional business tools and support systems. Analyzes complex needs, documents requirements, supports project rollouts, and provides advanced training/support to help users maximize functional business tools.
Brickhouse ResourcesSenior Analyst, IT Governance (Architecture) Brickhouse ResourcesSenior Analyst, IT Governance (Architecture)Atlanta, GAThis role partners with Cybersecurity, Legal, and People & Culture to ensure technology solutions align with security controls, regulatory requirements, and procurement guidelines. Collaborate with Cybersecurity, Legal, and People & Culture on contracts, sensitive data handling, and resilience planning.
PSR Associates IncNewHelp Desk Analyst PSR Associates IncHelp Desk AnalystConyers, GAThe Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.