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GTA Senior Technical Business Analyst

Nleague Services Inc

Atlanta, Georgia

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JOB DETAILS
SALARY
$60–$70 Per Hour
JOB TYPE
Contractor
SKILLS
Acceptance Testing, Agile Programming Methodologies, Analysis Skills, Application Programming Interface (API), Budgeting, Business Analysis, Business Model, Business Processes, Business Writing, Case Management, Change Management, Channel Strategies, Cloud Computing, Computer Science, Criminal Justice, Data Visualization Tools, Documentation, Documentation Models, ITIL (IT Infrastructure Library), Information Technology & Information Systems, Law Enforcement, Leadership, Local Government, Multitasking, Needs Assessment, Organizational Development/Management, Presentation/Verbal Skills, Problem Solving Skills, Process Flow, Process Flow Diagram (PFD), Product Requirements Document (PRD), Project Management Professional (PMP), Project/Program Management, Requirements Management, Research Skills, Scrum Project Management and Software Development, Software Development, Software Development Lifecycle (SDLC), State Government, Technical Support, Test Plan/Schedule, Training/Teaching, Use Cases, User Documentation, Work From Home
LOCATION
Atlanta, Georgia
POSTED
4 days ago
GTA Senior Technical Business AnalystThe state of Georgia is dedicated to modernizing our court operations by building a Case Management System that will increase consistency and efficiency and streamline the administration of justice for all citizens. The purpose of the project is to build a Case Management System that will be a modern statewide, secure, digital, cloud based, case management system that interfaces across multiple courts, with a variety of existing databases, and reporting systems.The Judicial Council of Georgia / Administrative Office of the Courts (JC/AOC) the administrative agency of the Georgia Supreme Court, will be partnering with Suppliers to implement this court case management system for Georgia’s courts.Acts as a liaison between the IT organization and the business partner. Analyze business issues, define requirements, create screen designs, and recommend automated system controls and protocols to solve organizational information issues. Determine operational objectives, gather information, and evaluate output requirements and formats. Work closely with end users to analyze, define, model, and document systems requirements. Identify project milestones, phases, and elements, and keep the team within timeline and budget. Construct workflow charts and diagrams, study system capabilities, and write specifications. Develop organizational change management framework and conduct user acceptance testing. Creates and maintains end-user documentation (e.g., user guides, process flow charts, training materials) and delivers training.Responsibilities:Works on multiple projects/applications as a project team member. Considered a subject matter expert for several projects/applications. Works on projects of moderate to high complexity within one or more development environments. The Senior BA works with both software developers and business customers to ensure that the business needs are being met by the systems being built, changed, enhanced or purchased.Responsible for identifying and communicating business needs for multiple/complex software solutions by translating these needs into functional and non-functional requirements used by software developers, usually in the form of a formal requirements documentResponsible for the elicitation, analysis and documentation of multiple customers' business requirements for assigned projects/applications.Participates in and facilitates customer meetings as well as project team meetingsParticipates in project team meetings during all phases of the Software Development Lifecycle (SDLC).Serves as a liaison between the business partners and the development team to provide technical solutions to meet user needs.Utilizes requirements elicitation techniques, such as facilitated sessions, workshops, interviews and shadowing to elicit requirements from customers, users and stakeholders.Develops, writes and communicates business and functional requirements and produces requirements documentation, which includes use case narratives, use case diagrams, functional and non-functional requirements. Ensures that resulting business requirements are thorough and accurate.Articulates data flow concepts, explains the purpose and impact of data movement, and answers questions from both technical experts and business users, ensuring a shared understanding of the data landscape.Creates and maintains Screen Designs, User Story Maps and Process Flow diagrams in LucidchartCreates and maintains User Stories in JIRAAbility to work in the office 5 days each week. (This is not a telework position).Performs all other duties as assigned.Oral and written communication skillsInterpersonal, consultative and facilitation skillsCritical Analysis SkillsProblem Solving SkillsTechnical AwarenessManagement and Leadership SkillsKnowledge of the business area that they support, including a solid understanding of the customer’s existing business processes and how new technology might support, change or enhance those processes.Agency Specific Qualifications: Minimum Education/Experience:Bachelor's degree in computer science or information systems or proven equivalent work experience, AND a minimum of three (3) years of demonstrated, hands-on experience working on diverse data integration projects, AND two (2) or more years’ experience in: advanced level use, evaluation and implementation of appropriate tools for requirements elicitation and documentation, integration, and user acceptance testing, AND advanced knowledge of requirements elicitation techniques, business modeling and use case design concepts, information systems and software development life cycles,ANDExperience defining API service calls which includes the ability to define the format and content of both incoming requests and outgoing responses for API endpointsExperience collaborating closely with API developers to ensure the defined APIs meet functional and non-functional requirementsExperience creating clear, concise, and comprehensive data flow diagramsAbility to explain complex data flows to a wide range of audiences using diagramming tools to visually represent data movement, transformations, and storage across various systemsPreferred Qualifications:(Preference will be given to candidates who demonstrate some or all of the following skills/experience):Experience working in state or local government, specifically in roles dealing with the Georgia Criminal Justice SystemAdvanced level experience in software development methodologies, like Agile, Scrum and WaterfallProject management certification (PMP) through the Project Management Institute/ITIL foundational certificationExperience with LucidChart

About the Company

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Nleague Services Inc