Palm Coast, FL30+ days ago
Assistant Community Manager| Education, Experience, and License Qualifications Education: High School or GED equivalent Experience: Two years of property management experience is preferred Six months previous assistant community manager experience is preferred Licenses & Certifications: Valid Driver's License A Certified Apartment Leasing Professional Accreditation (CALP) is a plus Assistant Community Manager | Job Functions Leasing & Occupancy Support leasing efforts by conducting tours, responding to leads, and guiding prospects through the leasing process Identify prospect needs, showcase available homes, and invite them to join the community Ensure lease applications, renewals, and related documents are completed accurately and on time Meet occupancy goals through strong leasing performance and resident retention • Create and manage content for the community's social media platforms, highlighting resident events and promoting engagement Maintain a clean, welcoming environment by ensuring the office, amenities, and common areas are immaculately presented Financial & Administrative Oversee rent collection, check scanning, and payment posting to ensure timely and accurate processing Monitor delinquencies, make weekly follow-up calls, and coordinate eviction procedures as needed Conduct regular ledger reviews to verify billing, payment applications, and account accuracy Assist with financial reporting and documentation for Community Manager and regional leadership Leadership & Team Support Step into a leadership role in the absence of the Community Manager, maintaining continuity and team momentum Support a positive and productive work environment through clear communication and goal-setting Help prioritize daily tasks to ensure smooth operations and exceptional resident service Respond to resident concerns and deescalate issues with professionalism, empathy, and follow-through What Makes Someone SOAR in This Role? Hawthorne's Total Rewards Package | Compensation and Benefits Assistant Community Manager-Specific Benefits: All Assistant Community Managers are eligible for monthly leasing and renewal commissions and quarterly performance bonuses, in addition to their hourly compensation.