NewSenior Project Manager - Data Center Construction JobotSenior Project Manager - Data Center ConstructionCharlotte, NC$150,000–$200,000 / yearBachelor’s degree in a related field (Project Management, Construction Management, Business, Engineering, etc.), paired with industry experience OR an overall appropriate combination of certification(s), experience, and education (journeyman or master electrician’s license). Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Building Automation Project Manager JobotBuilding Automation Project ManagerCharlotte, NC$90,000–$120,000 / yearA full-service building automation systems (BAS) integrator specializing in HVAC controls, energy management, security integration, and whole-building automation for commercial, healthcare, education, government, industrial, and institutional facilities. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
HR Manager: Field Operations JobotHR Manager: Field OperationsCharlotte, NC$100,000–$110,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Accounting Manager : Hybrid JobotAccounting Manager : HybridCharlotte, NC$80,000–$95,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
Audit Manager JobotAudit ManagerCharlotte, NC$110,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Serving as the primary point of contact for clients, providing top-notch client services and building strong, long-lasting relationships.
NewOSP Engineering Manager JobotOSP Engineering ManagerCharlotte, NC$80,000–$100,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Job Details: Our company is seeking a dynamic, innovative and experienced OSP Engineering Manager to lead our Outside Plant (OSP) Engineering team.
NewExternal Reporting Manager - Insurance JobotExternal Reporting Manager - InsuranceCharlotte, NC$120,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. 2. Ensuring the accuracy and timeliness of financial statement preparation, including balance sheets, income statements, and cash flow statements.
NewInvestment Accounting Manager JobotInvestment Accounting ManagerCharlotte, NC$115,000–$130,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The ideal candidate will be a seasoned professional with a minimum of 5 years of experience who can effectively own reporting, be an internal expert on Singularity, and ensure all investments are correctly documented.
NewSenior Tax Manager JobotSenior Tax ManagerCharlotte, NC$130,000–$180,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Plan, execute, direct, and complete tax projects in a wide variety of industries; provide innovative tax planning, consulting, and compliance expertise to clients, and manage to budget.
Project Manager JobotProject ManagerCharlotte, NC$120,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewProject Manager, Global Clients Securitas TechnologyProject Manager, Global ClientsCharlotte, NC$95,000–$115,000The Project Manager leads all phases of Electronic Security integration projects—from construction planning and initiation to execution, monitoring, and closure—and is accountable for their success. More than 13,000 colleagues in 40 countries are focused daily on our purpose to help make your world a safer place and our commitment to deliver an unparalleled client experience.
Oncology Territory Manager, Breast - Charlotte, NC Daiichi Sankyo, Inc.Oncology Territory Manager, Breast - Charlotte, NCCharlotte, WLX$146,400–$219,600 / yearFull timeApplying knowledge of the healthcare industry, trends, applicable laws and regulations, market conditions, and the market access environment (including but not limited to pharmacy economics, payer reimbursement landscape, and patient flow/influence between academic institutions, hospitals, and community practices). With a legacy of innovation since 1899, a presence in more than 30 countries, and more than 19,000 employees, we are advancing breakthrough therapies in oncology, cardiovascular disease, rare diseases, and immune disorders.
Regional Sales Manager JobotRegional Sales ManagerCharlotte, NC$120,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Sales Leadership & Strategy: Drive sales efforts across the West Coast, targeting high-value customers in the power supply industry, including those in need of open frame and server power solutions.
Sr. Safety Manager - Charlotte, NC Messer ConstructionSr. Safety Manager - Charlotte, NCMount Holly, NCFounded in 1932, Messer’s footprint has grown to eleven regional offices located across the Midwest and Southeast: Greenville, South Carolina; Raleigh and Charlotte, North Carolina; Columbus, Cincinnati, and Dayton Ohio; Louisville and Lexington Kentucky; Indianapolis, Indiana; and Knoxville & Nashville, Tennessee. Your decisions influence your career at every step: Make yours count with Messer Construction Co. In business since 1932 and employee-owned since 1990, Messer builds projects and careers that leave a lasting impact on our communities.
Staff - Registered Nurse (RN) - Care Manager - $70K-90K per year GentivaStaff - Registered Nurse (RN) - Care Manager - $70K-90K per yearStatesville, NC$70,000–$90,000 / yearWith more than 550 locations and thousands of compassionate clinicians across 38 states, our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon.
Visual Content Manager AmeripriseVisual Content ManagerCharlotte, NCThis individual will play a critical role in shaping how Ameriprise shows up in client-facing communications, translating complex ideas and business priorities into clear, compelling layouts and modular designs that are compelling, clear and on-brand. Ameriprise Financial is seeking a Manager of Visual Content for omnichannel marketing who will advance the strategy and execution of visual design experiences across email, banners, infographics, and editorial content.
Senior Manager, Financial Reporting AmeripriseSenior Manager, Financial ReportingCharlotte, NCActively participate in enterprise and bank-specific initiatives, product launches, and complex transactions by assessing financial reporting and regulatory reporting impacts, advising business partners on accounting considerations, and supporting implementation of related reporting requirements and controls. Ameriprise Financial has an exciting opportunity for a Senior Manager of Financial Reporting to play a key role in the preparation and delivery of regulatory and external financial reporting for Ameriprise Bank and Ameriprise Financial.
Disaster Recovery/Business Continuity/Project Manager - Hybrid Genesis10Disaster Recovery/Business Continuity/Project Manager - HybridCharlotte, NCTemporaryContractorFull timeRanked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. Manage and coordinate disaster recovery testing for multiple cloud-hosted applications, ensuring testing activities are planned, scheduled, executed, and documented in accordance with program requirements.
Disaster Recovery Project Manager - Hybrid Genesis10Disaster Recovery Project Manager - HybridCharlotte, NCTemporaryContractorFull timeRanked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. Manage and coordinate disaster recovery testing for multiple cloud-hosted applications, ensuring testing activities are planned, scheduled, executed, and documented in accordance with program requirements.
Dental Office Manager Bizlink Solutions LLCDental Office ManagerCharlotte, NCSeeking an experienced, organized leader to oversee daily operations, manage the administrative team, improve efficiency, and support financial and patient-care goals. Practice Operations : Oversee daily front-office workflows, scheduling, billing, patient flow, staffing, vendor relations, and policy adherence.
Global Employer Services - Global Payroll Services Experienced Manager bdo consultingGlobal Employer Services - Global Payroll Services Experienced ManagerCharlotte, NC$94,500–$189,000 / yearThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. This position provides written global payroll advice to clients, evaluates alternative courses of action to lessen global payroll burden and cost of compliance, and identifies potential changes in global payroll policy and regulations.
Interim Fund Accounting Manager, Strategic Resources bdo consultingInterim Fund Accounting Manager, Strategic ResourcesCharlotte, NC$75–$105 / hourThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.
NewGeneral Manager – Countertops & Building Materials Davron LLCGeneral Manager – Countertops & Building MaterialsCharlotte, NCExperience serving builders, general contractors, developers, remodelers, kitchen & bath dealers, designers, and commercial construction customers (existing Charlotte relationships are a major plus). Strong background in countertops, stone fabrication, cabinetry, millwork, flooring, windows, doors, lumber, kitchen & bath products, or similar construction-related building products.
NewAssistant Manager LESLIES POOLMART INCAssistant ManagerMooresville, NC$15–$17 / hourCollaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. A key aspect of building a great team is valuing ideas from many viewpoints, which is why we place a priority on identifying and hiring talented individuals from all backgrounds and perspectives.
EH&S Manager - 2nd Shift Butler America AerospaceEH&S Manager - 2nd ShiftCharlotte, NC$28–$34 / hourFull timeDistinguishes reliably between what to resolve independently and what to escalate, and escalates without delay anything requiring management authorization, expenditure, procurement, human resources involvement, external coordination or a decision reserved to the client. * Secures the scene, captures physical evidence, photographs conditions and obtains witness accounts before the end of the shift, recognizing that off-shift evidence and witnesses are unavailable by the following morning.
NewManufacturing Engineering Manager Philips Recruiting ServicesManufacturing Engineering ManagerGastonia, NCManufacturing Engineering Manager Responsibilities: Manages, motivates, and leads team of Engineers ensuring appropriate direction, training, and evaluation. The Manufacturing Engineering Manager will manage and oversee all current program activities for the plant as well as any upcoming launches.
Interim Tax Manager, Strategic Resources bdo consultingInterim Tax Manager, Strategic ResourcesCharlotte, NC$75–$105 / hourThe annual allocation to the ESOP is fully funded by BDO through investments in company stock and grants employees the chance to grow their wealth over time as their shares vest and grow in value with the firm’s success, with no employee contributions. We are committed to delivering exceptional experiences to middle market leaders by sharing insight-driven perspectives, helping companies take business as usual to better than usual.
Pega Program Manager CYNET SYSTEMSPega Program ManagerCharlotte, NC$75–$80 / hourTemporaryContractorPart timeAs a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers. We deliver agile, scalable talent solutions across IT, engineering, life sciences, clinical, and professional staffing, powered by a high-performing recruitment engine operating across North America and Asia.
NewManager, Business Tax Services - 5500 Preparation KPMGManager, Business Tax Services - 5500 PreparationCharlotte, NC$107,160–$226,320 / yearBachelor's degree from an accredited college or university; Licensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Work with KPMGs extensive network of specialists; enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions.
NewTax Manager - Renewable Energy KPMGTax Manager - Renewable EnergyCharlotte, NCLicensed CPA, JD/LLM or EA, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list. Advise clients on a broad range of renewable energy tax matters, including tax equity partnerships, transferable tax credits, project acquisitions and dispositions, partnership restructurings, and other renewable energy transactions related to the Inflation Reduction Act.
Sales Representative / Retail Account Manager (RAM) IDT CorporationSales Representative / Retail Account Manager (RAM)Charlotte, NCOur flagship brand, Boss Revolution, includes Money Transfer, International Calling, and Mobile Top-Up services and supports IDTs mission of enabling people to keep in touch and share resources with family and friends worldwide. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
NewSenior Manager, Commercial Credit Review Discover Financial ServicesSenior Manager, Commercial Credit ReviewCharlotte, NC$182,500–$208,300 / yearCapital One’s Credit Review organization is a third line of defense function that is responsible for providing an independent assessment of the Company’s credit quality, key and emerging risks, and credit process execution to the Risk Committee of the Board of Directors and other stakeholders. Completing transactional testing to assess the appropriateness of client selection, quality of underwriting, effectiveness of borrower monitoring and accuracy of risk ratings.
Retail Account Manager (RAM) – NRS & Retail Services IDT CorporationRetail Account Manager (RAM) – NRS & Retail ServicesCharlotte, NCYou will drive revenue by selling our flagship National Retail Solutions (NRS) portfolio—including Point-of-Sale (POS) systems, credit card merchant services, and cash advances—while simultaneously managing and expanding our traditional telecom and financial services products (Boss Revolution) within your territory. Drive NRS Product Sales: Prospect, pitch, and close sales for NRS Point-of-Sale (POS) devices, Merchant Services, and Cash Advances to new and existing retail accounts.
NewFleet & Commercial Account Manager Hendrick Automotive Group CorporateFleet & Commercial Account ManagerConcord, North CarolinaFull timeHendrick Chrysler Dodge Jeep Ram FIAT of Concord Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027. Work includes frequent movement around the company facilities and the outdoor car lot to interact with customers and other departments.
Senior Manager, Financial & Regulatory Reporting Charles SchwabSenior Manager, Financial & Regulatory ReportingCharlotte, ILThe Financial and Regulatory Reporting Team function within Schwab Asset Management (SAM) is responsible for oversight of the following functions with respect to the proprietary mutual funds and exchange-traded funds (ETFs), and bank collective trust funds: Daily, weekly, monthly, quarterly, semiannual, and annual oversight of shareholder reports and holdings and financial statements, and regulatory reporting. • Strong working knowledge of regulatory filings and financial reporting requirements for mutual funds and ETFs, including oversight and authorization of fund filings such as SEC Forms N-CSR (including iXBRL), N-1A support, 24f-2, and 17f 2, as well as experience supporting additional filings such as SEC Forms N PORT and N MFP.
Manufacturing Engineering Manager Gables Search GroupManufacturing Engineering ManagerGastonia, NCManufacturing Engineering Manager Responsibilities: Manages, motivates, and leads team of Engineers ensuring appropriate direction, training, and evaluation. The Manufacturing Engineering Manager will manage and oversee all current program activities for the plant as well as any upcoming launches.
NewConstruction Manager ( Custom Homes ) Gables Search GroupConstruction Manager ( Custom Homes )Charlotte, NC$80,000–$90,000This position is for an onsite/multi-site Project Manager for various jobsite locations with custom designed homes and individual homeowners on their own property. They work in 50 offices across 11 states and work directly with the local clients to build semi-custom homes in affordable to semi-custom niche.
NewBusiness Development Manager, Kohler Stores & Showrooms KOHLERBusiness Development Manager, Kohler Stores & ShowroomsCharlotte, NCRemote$96,000–$115,200 / yearThe Business Development Manager – Kohler Stores & Showrooms will act as the primary field leadership in driving Kohler, Sterling and Kallista brand sales through the Kohler Store & wholesaler multiline showroom locations, as well as coordinating a pull-through sales strategy with the remodeling, residential designer, and design/build channels. The primary focus of this individual will be executing the Stores and Showrooms sales strategy with our distributor partners by leveraging the strength of a channel-focused local sales team, building and executing the overall regional strategy their respective territory, resulting in profitable sales growth and increased market share.
NewInternational Tax Manager (Paid Relo) Gables Search GroupInternational Tax Manager (Paid Relo)Charlotte, NCWe’re on the hunt for a highly driven International Tax Manager who’s ready to dive into challenging global work while enjoying the flexibility of working from home (with the bonus of living near beautiful Charleston, SC). With a collaborative, single-firm culture and a multi-generational legacy of excellence across the Carolinas, we offer a unique blend of personal touch and big-firm capabilities.
Project Manager - Top ENR General Contractor - Charlotte Michael Page USAProject Manager - Top ENR General Contractor - CharlotteCharlotte, NC$120,000–$160,000 / yearFull timeRequirements Project Manager - Top ENR General Contractor - Charlotte will be responsible for: - Lead multifamily or commercial construction projects from preconstruction through closeout, ensuring successful delivery of scope, schedule, budget, and quality objectives. Project Manager - Top ENR General Contractor - Charlotte will be responsible for: Lead multifamily or commercial construction projects from preconstruction through closeout, ensuring successful delivery of scope, schedule, budget, and quality objectives.
Sitework / Mass Grading Project Manager - Charlotte Michael Page USASitework / Mass Grading Project Manager - CharlotteCharlotte, MO$100,000–$110,000 / yearFull timeA successful Sitework / Mass Grading Project Manager should have: Experience managing sitework and mass grading projects in the construction industry. This individual will play a hands-on leadership role, managing complex site development projects, mentoring field teams, and helping drive the growth of a fast-growing design-build contractor.
NewContinuous Improvement Manager - Industrial American Equipment HR LLCContinuous Improvement Manager - IndustrialCharlotte, NCRemote$100,000–$105,000 / yearThey possess a natural curiosity for observing how work is performed, identifying inefficiencies, and collaborating with teams to design practical, sustainable improvements that increase productivity, quality, safety, and employee engagement. They are comfortable spending time on the production floor observing operators, asking questions, studying workflows, and working side-by-side with teams to develop better ways of operating.
Project Manager CollaberaProject ManagerCharlotte$60–$70 / hourTemporaryContractorThis Delivery Lead will be on the Technology team at Bank These Delivery Leads will coordinate and facilitate routines to support technology delivery (Kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc.) NET Risk and audit experience Vendor management Ability to merge gaps between the business team and the development teams Great communication, no hand holding, good soft skills PLUSSES .
Technical Product Manager / Senior Product Owner BC ForwardTechnical Product Manager / Senior Product OwnerCharlotte, NC$71–$71.17 / hourFull timeThe ideal candidate will have strong experience in technical product ownership and business analysis and a proven ability to drive product vision, adoption, and expansion while leading teams to deliver high-impact mobile products . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Tax manager CFSTax managerCharlotte, NC$120,000–$150,000 / yearThis is more than a traditional tax role—you'll serve as a trusted advisor to executive leadership, helping shape key business decisions while identifying opportunities to reduce risk, improve processes, and optimize the company's tax position. If you're a collaborative CPA who enjoys solving complex challenges, building relationships, and making a meaningful impact across an organization, we'd love to speak with you.
Geotechnical Engineer - CMT Project Manager. Gables Search GroupGeotechnical Engineer - CMT Project Manager.Charlotte, NCThe role includes performing Field testing & inspection of concrete, soil, asphalt, and other construction materials and mix designs according to ASTM procedures. We are Recruiting on Purpose a Geotechnical Engineer who is interested in Construction Materials Testing & Inspection work in order to become a CMT Project Manager in Charlotte, NC.
NewAi Automation Manager JobotAi Automation ManagerCharlotte, NC$140,000–$170,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. As a Permanent AI Automation Manager, you will be at the forefront of our digital transformation journey, leveraging machine learning and analytics to revolutionize our sales processes and strategies.
Technical Project/Program Manager BC ForwardTechnical Project/Program ManagerCharlotte, NC$62–$62.09 / hourFull timeThe ideal candidate will have strong experience in project intake, financial management, cross-team delivery coordination, and portfolio-level oversight and a proven ability to manage risk, ensure compliance, and deliver complex initiatives on time and within budget . With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.
Project Manager Gables Search GroupProject ManagerCharlotte, NC$140,000–$190,000 / yearThis is a strong opportunity for a PM who has already managed DOT, roadway, bridge, or major civil infrastructure work and wants a role with real project ownership, strong compensation, and long-term backlog. You’ll lead heavy highway and bridge projects from planning through closeout, working with field leadership, project engineers, owners, agencies, subcontractors, and vendors.
NewTerritory Sales Manager Tri-Lift Industries IncTerritory Sales ManagerCharlotte, NC$45,000–$80,000 / yearSales Execution – Based on direction established by customer marketing and the Corporate Sales Manager, executes sales contacts based on campaign requirements, sales leads, and other sales execution requirements. The Sales Account Territory Manager will act as a consultant to clients offering a variety of solutions, in all cases helping them connect with their customers to build loyalty and grow revenue – it’s a critical part of our own customer satisfaction strategy.