Qualifications Basic Life Support (BLS) - American Heart Association (AHA) Registered Medical Assistant (RMA) - American Allied Health (AAH) Certified Medical Assistant (NCCT) - National Center for Competency Testing (NCCT) Certified Medical Assistant (CMA) - American Association of Medical Assistants (AAMA) Registered Medical Assistant (RMA) - American Medical Technologists (AMT) Nationally Registered Certified Medical Assistant (NRCMA) - National Association for Health Professionals (NAHP) Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA) Registered Medical Assistant (RMA) - American Registry of Medical Assistants (ARMA) High School Diploma or GED Responsibilities Rooming patients and collecting information on chief complaint, family history, social history, surgical history, and medication reconciliation Completing telephone communications with patients, families, pharmacies, and other healthcare facilities as directed Gathering and maintaining patient information via telephone per department processes and policies Performing administrative tasks such as patient check‑in/check‑out, scheduling appointments, and coordinating referrals and testing Carrying out office procedures per department competencies Performing procedures such as bladder scanning, suture or staple removal, or directing patients to nursing staff Providing written instructions regarding procedures, medications, or follow‑up per provider direction Retrieving and providing condition‑specific patient education from approved sources per provider orders Administering medications under provider orders Assisting with prescription medication refills per department protocols Calling medications into pharmacies, notifying patients of refills, and documenting actions in the EMR Maintaining competencies in point‑of‑care testing, equipment handling, and specialty training Performing all duties of MA staff Completing RX refills and normal lab results from the nurse work list Obtaining detailed patient medical histories at prenatal intake appointments Administering vaccines and medications under ordering providers Compounding or diluting medications with demonstrated competency Excelling in customer service, team building, and problem‑solving Assisting with intra‑office procedures such as IUD insertion and removal, biopsies, and colposcopies About Us Find it here. This role helps ensure seamless patient flow, assists providers during exams and procedures, and contributes to a welcoming, efficient, and supportive environment for patients throughout all stages of their reproductive and gynecologic care.