Application Engineer - Generator Subject Matter Expert IntegraApplication Engineer - Generator Subject Matter ExpertHouston, TXWe specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. The SME supports product development, manufacturing, commissioning, and field operations to ensure generator systems are reliable, compliant, scalable, and optimized for mission-critical environments.
NewPrincipal Engineer, Manufacturing Projects CapEx Celanese CorpPrincipal Engineer, Manufacturing Projects CapExPasadena, TXAs a Principal Engineer, Major Capital Projects, you will lead the execution of high-impact capital investments that drive growth, improve reliability, enhance sustainability, and strengthen operational excellence across our manufacturing sites. Lead the execution of capital projects ranging from $2 million to $50 million USD from project initiation through startup and closeout including FEL, detailed engineering, procurement, construction, commissioning, startup, and project closure.
Systems and Automation Engineer Yokogawa Electric CorpSystems and Automation EngineerStafford, TXYokogawa, award winner for 'Best Asset Monitoring Technology' and 'Best Digital Twin Technology' at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.
Electrical Engineer - Low Voltage Burnett SpecialistsElectrical Engineer - Low VoltageAny, TXKey Responsibilities Design and develop low-voltage electrical power distribution systems up to 1000V AC, including switchboards, switchgear, panelboards, motor control centers (MCCs), transformers, and control panels. Create electrical one-line diagrams, three-line diagrams, wiring schematics, interconnection diagrams, panel layouts, and cable schedules using AutoCAD Electrical, EPLAN, Revit MEP, or similar CAD platforms.
Sr. Controls Engineer Burnett SpecialistsSr. Controls EngineerHouston, TXWhat We're Looking For: This role is ideal for a senior-level controls engineer who enjoys solving complex technical challenges, leading projects, and working directly with customers, vendors, and cross-functional engineering teams. This is a highly visible role supporting turbine modernization initiatives, controls upgrades, and customer-driven enhancement projects within the power generation industry.
GCS Gas Equipment Engineer Samsung Electronics America IncGCS Gas Equipment EngineerTaylor, TX$76,000–$145,000 / yearAs a part of the Gas Systems team, you will provide support by interacting with the on-site operations and maintenance teams, as well as customer groups, to ensure world-class performance of equipment providing critical supply to Fab production. Strong leadership skills required to interface with stakeholders across Samsung Facilities, Engineering, GCS Operations/Maintenance, and Construction organizations to sustain regular operations.
Identity Provider Engineer Capgemini Government Solutions LLCIdentity Provider EngineerSan Antonio, TXThe disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. Act as the subject matter expert for integrating PingFederate as the core Identity Provider (IdP) with third-party Zero Trust ecosystem components, including Privileged Access Manager (PAM), Master User Record (MUR) and Identity Governance and Administration (IGA).
Lead Electrical Engineer - Project Execution Messer LLCLead Electrical Engineer - Project ExecutionHouston, TX$117,000–$157,000 / yearPart timeThis position will primarily provide value to the organization by executing deliverables for project engineers/managers on active projects, This includes providing preliminary power distribution and equipment design/cost bases to the proposal and project managers to the necessary level of detail leveraging 3 rd party resources where possible. Broad knowledge of electrical equipment such as HV substations, High/Medium/Low voltage switchgear, Motor Control Centers, Variable Frequency Drives, Battery & UPS system, DCS & PLC Controls, large motors up to 35,000HP.
Technical Engineer, Furnaces INEOS Automotive LtdTechnical Engineer, FurnacesAlvin, TX$104,900–$178,570 / yearThe Chocolate Bayou Site is located in Southeastern Texas about 40 miles South of Houston and consists of two Olefins units that produce approximately 4bn pounds/year of ethylene, 2 Polypropylene units that produce approximately 1B pounds/ year of polypropylene, and the Light Ends storage & transfer facilities at Stratton Ridge. Typical project areas include furnace replacements, revamps, coil upgrades, burner upgrades, safety system improvements, emissions reduction, heat recovery, and decoke system improvements.
Protection & Control System Engineer Samsung Electronics America IncProtection & Control System EngineerTaylor, TXIn your role as a skilled Electrical Engineer within the Infra electrical engineering team, you will be responsible for safely energizing equipment, meeting critical milestones, and providing commissioning and engineering support. Here's What You'll Be Responsible For: Substation Engineering - end-to-end design review, QA/QC, commissioning, energization and sustaining 138kV Electrical Substation - Protection & Controls - Utility Coordination.
Electrical Engineer I Atec, Inc.Electrical Engineer IStafford, TXBachelor's Degree (B.S.) in Electrical Engineering from an accredited four-year college or university; or one (1) to four (4) years of proven experience in design and development of electrical/electronic components and systems with a registered engineering firm; or a combination of education and experience. Works closely with Electrical Engineering staff to develop hardware, firmware, documentation, and testing procedures using established practices while applying electrical engineering concepts and techniques.
Senior Staff Electrical Engineer Equinix IncSenior Staff Electrical EngineerDallas, TXThis role is focused on operational support, design reviews, and the development of business cases for capacity and efficiency projects, operating at the intersection of engineering, construction, and operations to ensure best-in-class performance, scalability, and safety across our facilities. Equinix is seeking a highly experienced Senior Electrical Engineer to support the reliable operation, capacity growth, and continuous improvement of mission-critical data center infrastructure.
Senior Space Solar Array Development Engineer Blue Origin Enterprises LPSenior Space Solar Array Development EngineerHouston, TXand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs.
Data Center Mechanical Engineer (Red Oak,TX) DataBank Holdings Ltd.Data Center Mechanical Engineer (Red Oak,TX)Red Oak, TXWorking knowledge of all data center critical systems, engineering functions, and concepts: Practical and theoretical aspects of complex electrical and mechanical designs, calculations (kVA, kW, tons (cooling), CFM, GPM, PUE, etc.), air containment configurations (Hot/Cold Aisle Design), capacity auditing and planning, over subscription theory and failover analysis, familiarity with typical datacenter equipment (Chillers, Pumps, CRAC/CRAH, DX, Humidification, UPS, Generators, Switchgear, DC Plant, PDU, STS, Batteries, VFD). • Strong design, operational, and commissioning knowledge of data center facility mechanical systems including air and centrifugal chilled water systems, small to large HVAC systems (air cooled, water cooled, evaporative), humidity control systems, hot/cold aisle containment, raised tile floor, overhead air distribution and air and water balance principles.
Senior - Supervising Engineer (Project Manager) - CF Syska Hennessy Group, Inc.Senior - Supervising Engineer (Project Manager) - CFDallas, TX$104,953–$168,173 / yearYou will be responsible for providing trade specific system design: layout (utilizing CAD/BIM); calculations (utilizing appropriate software); and other related design services including coordination with the designs of other trades (architectural and engineering / internal and external) in collaboration with more senior technical staff. As a Senior- Supervising Engineer (Project Manager) - CF, you will be responsible for representing the Firm in all interactions with critical facilities/data center clients, contractors, architects, and other project team members.
Lead Controls Engineer E-Technologies GroupLead Controls EngineerPlano, TXWe're one of the largest engineering and system integration firms in the United States providing value for our clients through IT automation and control solutions for more than 30 years to the Life Sciences, Mission Critical, Metals & Mining, Warehousing & Distribution, and CPG/Food & Beverage industries. To be successful, you must be an effective collaborator with customers and other associates to deliver the best solution and be willing and able to take direction from project management leaders.
Construction Manager/Project Engineer PTS AdvanceConstruction Manager/Project EngineerBig Spring, TXThe successful candidate will coordinate contractors, engineering, operations, maintenance, inspection, and commissioning teams throughout all phases of the project, from pre-construction planning through startup and project closeout. Position Summary The Construction Manager / Project Engineer is responsible for planning, coordinating, and executing all construction activities associated with a refinery Wet Gas Scrubber (WGS) project.
Senior Engineer, Mechanical - Fixed Equipment & Piping Integrity Venture Global IncSenior Engineer, Mechanical - Fixed Equipment & Piping IntegrityCameron, TXAdvanced knowledge of fixed equipment damage mechanisms, RBI, FFS, inspection planning, NDE methods, corrosion monitoring, CUI, dead legs, condition monitoring locations, corrosion control documents, integrity operating windows, cathodic protection, painting and coating, and settlement concerns. Advanced working knowledge of pressure vessels, piping, tanks, heat exchangers, inspection practices, mechanical design principles, materials, metallurgy, corrosion, thermodynamics, fluid mechanics, heat transfer, solid mechanics, and vibration-related fixed equipment concerns.
Utility Project Engineer QTS Realty Trust, Inc.Utility Project EngineerIrving, TXThis role will interface and collaborate with many critical stakeholders, including but not limited to energy leaders responsible for utility contracts and negotiations; utility engagement developing relationships with utilities; pre-development leads evaluating new properties; operations leaders managing load growth projections; and development team project leaders planning and building new data centers. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.
Design Engineer HIKINEXDesign Engineerhouston, TXWe are looking for a Design Engineer with experience in power generation and industrial controls to support engineering design, programming, commissioning, and field support activities for generator and electrical control systems. This role will collaborate with engineering, manufacturing, and project teams to deliver customized power generation solutions while also supporting installation, testing, troubleshooting, and customer operations.
Renewable Engineer Arup Group LtdRenewable EngineerAustin, TX$98,200–$120,000 / yearWhat makes this role unique is the ability to combine hands-on technical depth in renewable energy systems with client-facing advisory work, exposure to multiple ISO markets, and collaboration across Arup's global energy, power systems, and advisory teams. We are seeking a Renewable Engineer to support the design, development, and technical performance of utility-scale inverter-based resource designs such as battery energy storage, solar photovoltaic, wind and hybrid renewable projects across the US.
Applications Engineer Western Midstream Partners LPApplications EngineerThe Woodlands, TXThis role supports business development efforts by evaluating customer requirements, developing treatment solutions, performing process calculations, selecting equipment, estimating costs, and preparing high-quality technical and commercial proposals. The Applications Engineer will collaborate closely with sales, process engineering, project management, procurement, fabrication, and operations teams to deliver technically sound, commercially competitive, and executable solutions.
Lead Principal Field Systems Engineer Oracle CorpLead Principal Field Systems EngineerAustin, TX$114,600–$234,600 / yearAs demand for GPU capacity, cloud regions, and strategic infrastructure delivery continues to grow, OCI needs senior individual contributors who can turn complex, cross-functional change initiatives into executable delivery systems. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle''s differing products, industries and lines of business.
Design Engineer MP Materials CorpDesign EngineerFort Worth, TXBecause of the broad range of processes in use, it is important that the Design Engineer have a diverse technical background with the ability to engage with a broad range of technical specialists and gain a working understanding of the physical processes, key control metrics, and potential hazards involved. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves-enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems.
NewSr. Electrical Engineer (Power Systems) Space Exploration TechnologiesSr. Electrical Engineer (Power Systems)Mcgregor, TXRESPONSIBILITIES: Collaborate and grow with the multi-disciplinary SpaceX Construction Projects team by performing (power-specific) engineering, procurement, construction, and commissioning activities for a variety of critical and fast-paced company projects. ITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.
NewMechanical Engineer (Data Center MEP Systems) Space Exploration TechnologiesMechanical Engineer (Data Center MEP Systems)Starbase, TXITAR REQUIREMENTS: To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. RESPONSIBILITIES: Design and specify mechanical cooling systems for data center facilities: chilled water plants, CRAH/CRAC units, air handling units, and cooling towers.
NewSr Manufacturing Engineer Deterrence DefenseSr Manufacturing EngineerDallas, TexasThe engineer will collaborate with cross‑functional engineering and operations teams to solve complex electromechanical and process challenges in fast‑paced, high‑throughput production environments. This role owns critical manufacturing processes, driving equipment strategy, leading commissioning activities, and ensuring systems operate safely, efficiently, and reliably.
Application Engineer, Robotics ESAB CorpApplication Engineer, RoboticsDenton, TXAs the integrator network grows and matures, the balance of the role will naturally shift toward more partner-facing activities but for now, both direct and integrator-facing work are a real and regular part of the job. The second is delivering hands-on technical services directly when integrators are unavailable, not yet in place, or when a situation calls for direct ESAB involvement.
Control Engineer-Chillers Mitsubishi Heavy Industries LtdControl Engineer-ChillersPlano, TXSCOPE: The Control Engineer (Chiller) is responsible for control system engineering for centrifugal chiller and Modular Chiller Plant (MCP) products, including control logic development and review, interface definition, and coordination with internal teams, suppliers, and customers. This role supports the development and deployment of advanced cooling solutions for data center applications in North America, working closely with key stakeholders such as data center operators, infrastructure providers, and technology partners.
NewDocument Controls Engineer - Michels Infrastructure Solutions, Inc. Michels CorpDocument Controls Engineer - Michels Infrastructure Solutions, Inc.TXBachelor's degree in Engineering, Construction Management, Information Management, Business, or a related field and 3+ years of document control, project controls, engineering support, or construction administration experience, or an equivalent combination of education and experience. You will serve as a key resource supporting project teams by ensuring drawings, specifications, engineering deliverables, contracts, submittals, RFIs, and turnover records are properly controlled throughout the project lifecycle.
Mechanical Design Engineer MP Materials CorpMechanical Design EngineerFort Worth, TXBecause of the broad range of processes in use, it is important that the Design Engineer have a diverse technical background with the ability to engage with a broad range of technical specialists and gain a working understanding of the physical processes, key control metrics, and potential hazards involved. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves-enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems.
Engineer, Design MP Materials CorpEngineer, DesignFort Worth, TXBecause of the broad range of processes in use, it is important that the Design Engineer have a diverse technical background with the ability to engage with a broad range of technical specialists and gain a working understanding of the physical processes, key control metrics, and potential hazards involved. Our products include both the critical materials used to make permanent magnets and the finished magnets themselves-enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems.
Electrical Engineer EDI StaffingElectrical EngineerFort Worth, TXCreate and maintain data center electrical engineering deliverables such as single-line diagrams, schematics, cable schedules, calculations, protection settings inputs (asapplicable), specifications, and commissioning/test documentation; ensure accurate handover to operations. Reporting to the VP, Engineering, the Electrical Engineer will develop and deliver electrical designs and engineering support for client's AI data center power infrastructure, ensuring safety, reliability, scalability, and compliance throughout the project lifecycle.
Associate Process Engineer IPS Custom AutomationAssociate Process EngineerArlington, TX$90,000–$130,000 / yearThis role is intentionally designed for a high-potential engineer early in their career who wants to grow into a Subject Matter Expert (SME) and technical leader in complex industrial and energetic material systems. You will work directly under senior leadership within our Energetics division, receiving hands-on mentorship while contributing to real-world system design, integration, and execution.
NewStructural/Civil Field Engineer TekWissen LLCStructural/Civil Field EngineerSan Antonio, TX$52.52Position: Structural/Civil Field Engineer Location: San Antonio, TX, 78264 Duration: 12 Months Job Type: Temporary Assignment Work Type: Onsite Job Description: Facilitate ACS based building system design, startups & commissioning activities. Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients worldwide.
NewControls Engineer EDI StaffingControls EngineerChildress, TXWork with mechanical and electrical engineers to ensure proper system integration and equipment operation, making sure that new equipment or changes in operational conditions and physical requirements are captured and translated seamlessly into the relevant control designs and systems. Overview : Reporting to the VP of Engineering, the Controls Engineer will lead the company's efforts in relation to the design, installation, commissioning, operation and maintenance of Automation and Controls systems for our liquid or air cooled High-Performance Computing (HPC) Data Centers.
Field Service Engineer Gutor ElectronicField Service EngineerHouston, TexasThis position requires a Bachelor’s degree, or foreign equivalent, in Electrical Engineering, Electronic Engineering, or a related field, plus 3 years of experience as an Electrical Technician in field services or related occupation. The company also has a global presence with over 600 employees in more than 30 countries and branches in Brazil, China, India, Malaysia, Mexico, Saudi Arabia, the United Arab Emirates, and the U.S.A to name a few.
Sr. Power Controls Engineer DIHO Consulting USA.Sr. Power Controls EngineerKaty, TexasWe are seeking an experienced Senior Power Controls Engineer / Functional Safety SME to support the design, development, and implementation of advanced automation and power conversion systems within an industrial engineering environment. The ideal candidate will play a key role in developing automation strategies, control narratives, HMI systems, and functional safety solutions for complex power conversion and distribution applications.
Equipment Engineer Karwell TechnologiesEquipment EngineerDallas, TXPreferred Qualifications: Prior experience validating equipment for biosensor or electrochemical sensor manufacturing, or experience in the semiconductor industry for wafer production. Utilize tools such as Minitab to analyze large datasets from sensor builds, performing Design of Experiments (DOE) and process capability studies.
Project Engineer III GAF Buildings Materials Corp. of AmericaProject Engineer IIIEnnis, TX$92,000–$126,500 / year4. Other exciting programs and perks are available to help employees achieve work-life balance, including (but not limited to) a wellness program, free financial coaching, a referral program, and product rebates when purchased for an employee's primary residence. Through expert application of engineering techniques and principles, the candidate will conduct analyses and investigations supporting the construction of new facilities and enhancements to existing machinery to optimize productive capability of the plant.
PVCO Manufacturing Engineer, Pipe & Fittings - Wichita Falls, TX WestlakePVCO Manufacturing Engineer, Pipe & Fittings - Wichita Falls, TXWichita Falls, TexasThis role serves as the PVCO Subject Matter Expert (SME), providing technical leadership and driving consistency to support the expansion of PVCO capabilities across the organization. With 23 manufacturing and distribution facilities, we provide innovative piping solutions for municipal, plumbing, irrigation, and specialty applications, including our industry-leading Certa-Lok® restrained joint systems.
Data Center Mechanical Engineer (Remote) DataBank Holdings Ltd.Data Center Mechanical Engineer (Remote)Dallas, TXRemoteStrong design, operational, and commissioning knowledge of data center facility mechanical systems including air and centrifugal chilled water systems, small to large HVAC systems (air cooled, water cooled, evaporative), humidity control systems, hot/cold aisle containment, raised tile floor, overhead air distribution and air and water balance principles. DataBank Holdings Ltd. is a leading provider of enterprise-class data center, cloud, and interconnection services, offering customers 100% uptime availability of data, applications, and infrastructure.
Project Engineer MP Materials CorpProject EngineerFort Worth, TXThe ideal candidate will participate and support the project through conception stage, have influence into strategy ownership of tactical management of project delivery after release for execution, and serve as primary oversight of external contractors from scope development to start-up and commissioning. Provide support for the conceptualization and development of future capital projects on the magnetics team, including leading interactions with potential contractors and vendors and estimating projected costs and timelines for potential projects.
Mechanical/Fluids Engineer (any level) Blue Origin Enterprises LPMechanical/Fluids Engineer (any level)Van Horn, TXand/or transports placardable amounts of hazardous materials by ground in any vehicle on a public road while in commerce, may be subject to additional Federal Motor Carrier Safety Regulations including: Driver Qualification Files, Medical Certification (obtained before onboarding), Road Test, Hours of Service, Drug and Alcohol Testing (CDL drivers only), vehicle inspection requirements, CDL requirements (if applicable) and hazardous materials transportation/shipping training. Required for Certain Job Profiles: Drivers who operate Commercial Motor Vehicles with a Gross Vehicle Weight (GVW), Gross Vehicle Weight Rating (GVWR) or combination of power unit and trailer that meets or exceeds 10,001 lbs.
Regional Project Engineer AB Mauri Food IncRegional Project EngineerGreenville, TXWhile performing the duties of this job, the employee is regularly required to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and talk, hear and smell. Coordinate and supervise installation and construction activities, ensuring site readiness, logistics planning, and effective punch-list management.
Engineer, Instrumentation MP Materials CorpEngineer, InstrumentationFort Worth, TXOur products include both the critical materials used to make permanent magnets and the finished magnets themselves-enabling next-generation technologies in robotics, automation, aerospace, transportation, defense, and energy systems. Position Overview: We are seeking a results-driven Instrumentation Engineer to support the design, implementation, and optimization of instrumentation systems for our greenfield metals, alloys, and magnet-making facility.
Senior Automation Engineer Applied Optoelectronics, Inc.Senior Automation EngineerSugar Land, TXWe are seeking a highly experienced Senior Automation Engineer to lead the design, implementation, optimization, and long-term operation of the whole fab automation systems, including AGV fleets, Overhead Hoist Transport (OHT), Smart Inventory, robotics, MES integration, SECS/GEM, and other automation technologies. Lead the planning, commissioning, and continuous optimization of factory-wide automation systems, including AGV fleets, OHT, Smart Inventory, robotics, and other automated material handling solutions, to support high-volume optical module manufacturing.
Automation Engineer Applied Optoelectronics, Inc.Automation EngineerSugar Land, TXIn this role, you will collaborate with automation vendors and cross-functional teams to configure, test, validate, and maintain automated material handling systems, equipment interfaces, and hardware-to-tool communications, ensuring reliable operation, high system uptime, smooth production ramp-up, and effective training for operations and maintenance personnel. We are seeking an Automation Engineer to support the implementation, commissioning, maintenance, and continuous improvement of the whole fab automation systems, including AGV fleets, Overhead Hoist Transport (OHT), Smart Inventory, robotics, and other related automation technologies within the Optical Module Department.
NewSr. Mechanical Engineer Gray IncSr. Mechanical EngineerCoppell, TX8-10+ years of progressive experience in mechanical design engineering, with a strong background in industrial or commercial facility projects.•Proven expertise in mechanical systems design, including HVAC, piping, utility systems, and equipment layout in Gray''s core markets. Deeply rooted in EAC services, Gray serves both domestic and international customers across our core markets: Food & Beverage, Manufacturing, Automotive, Distribution, Mission Critical, and Commercial.
Utility Development Project Engineer QTS Realty Trust, Inc.Utility Development Project EngineerIrving, TXThis role will interface and collaborate with many critical stakeholders, including but not limited to energy leaders responsible for utility contracts and negotiations; utility engagement developing relationships with utilities; pre-development leads evaluating new properties; operations leaders managing load growth projections; and development team project leaders planning and building new data centers. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.