Key Responsibilities: Leads, manages, and inspires a team of operations leaders in assigned accounts Drives self and team towards building strong relationships with clients at all levelsand achievement of key performance indicators Owns key regional decisions with team input, weighing risks and rewards along with short and long-term implications; strategically, thoughtfully, and persuasively communicates based on type of issue Sets tone for culture of organization in the region and regularly meets with extended team to ensure full transparency, education, safety, accountability, and alignment Serves as representative/brand ambassador of the Eurest and ESFM teams to most senior clients in the region, and acts as escalation point Partners with Retention teams to drive strategy for growth, structuring deals, presenting new business, building relationships with prospective clients, and negotiating key contract terms Collaborates with key partners on regional and/or nationwide initiatives Champions development within the accounts; conducts performance evaluations, along with succession planning; has full understanding of all roles within operation Owns financial results/P&L, and works with leadership team to ensure accuracy forreporting, forecasting, and budgeting processes Ensures consistent and fair administration of all policies and procedures Recognizes and anticipates marketplace trends; participates in strategic planning meetings Qualifications: Bachelor's degree from an accredited college or university preferred Twenty (20)+ years experience in workplace strategy, people management, facilities management or a related field. Leadership experience in facilities management with a focus in soft services is required; additional experience in food service/employee dining is a plus Experience managing annual budgets of at least $20 million Has a proven track record of growing a business and leading large cross-functional teams, along with excellent business and financial acumen Has ability to think quickly, analytically, strategically, and accurately with proven experience managing large scale projects from end to end Shows expert client relationship, influencing, listening, and communications (written and verbal) skills Champions inclusion mindset, and is proactive, positive, professional, flexible, and resilient Demonstrates initiative, ownership, multi-tasking, prioritization, and very strong communication and organization skills Must have excellent Microsoft Office knowledge and skills Must have very sharp attention to detail Able to travel as needed between Austin and Taylor Apply to ESFM Services today!