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Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community. Barnes & Noble College is seeking an Assistant Bookstore Manager to support the daily operations of the Oral Roberts University campus bookstore.

<h2>Introduction</h2><hr/>Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, tools, and merchandise within a dynamic retail environment on campuses of higher education. Our teams interact directly with our customers including students, faculty, administration, alumni, and the general public to provide outstanding customer service to sell or rent books, general merchandise, and an array of products and services for an academic community.This position is not an Oral Roberts University (ORU) position. The bookstore is operated by Barnes & Noble College, an independent third-party vendor. All questions, applications, and correspondence regarding this position must be directed to Barnes & Noble College. Applications will not be accepted through ORU, and ORU is not affiliated with the hiring process or requirements of Barnes & Noble College.COMPLETE APPLICATION USING THIS LINK: <a href="https://careers-bncollege.icims.com/jobs/22162/assistant-store-manager/job?mobile=false&width=1765&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300" rel="nofollow">Barnes & Noble Application</a><h2>Overview</h2><hr/>Barnes & Noble College is seeking an Assistant Bookstore Manager to support the daily operations of the Oral Roberts University campus bookstore. This role assists in managing store performance, supervising staff, ensuring excellent customer service, and maintaining inventory and merchandising standards. This position is not an Oral Roberts University (ORU) position. The bookstore is operated by Barnes & Noble College, an independent third-party vendor. All questions, applications, and correspondence regarding this position must be directed to Barnes & Noble College. Applications will not be accepted through ORU, and ORU is not affiliated with the hiring process or requirements of Barnes & Noble College.Barnes & Noble College is seeking a resourceful, driven, adaptable, and customer-focused team member to work as an Assistant Store Manager in our bookstore. The Assistant Store Manager will support the Store or General Manager in the daily operation of our retail store. You will supervise employees and tasks, work directly with customers, and play an instrumental role in carrying out the directives of the manager. Cash handling, customer service, team building, and problem solving are essential skills that will be used on a daily basis.Work Location: in-person / Tulsa, OK<h2>Responsibilities</h2><hr/>As an Assistant Store Manager you will support all store operations and departments in partnership with the Store Manager or General Manager. You may be involved in purchasing for one or more departments, directing operational functions, and/or with scheduling and team development. At all times you will be expected to deliver outstanding customer service to the academic and co-curricular community while helping the store to meet or exceed sales goals, identify business opportunities, and motivate our team. With people management you may have direct involvement with training, directing, and counseling our team to help create excitement around our products, programs, and initiatives. Driving our team to create customer experiences that enhance bookstore loyalty, and deliver measurable results will be a daily expectation.Expectations:<ul><li>Develop a working knowledge of all departments in the store to provide daily support, direction, and guidance to customers and team members.</li><li>Assign and direct work activities for team members or other management team members to ensure delivery of services, sales, and customer service.</li><li>Maintain a presence on the sales floor to greet customers, answer questions, and assist with purchases of merchandise or services when necessary.</li><li>Manage customer and/or employee issues appropriately, timely, and with respect.</li><li>Assist with hiring and training new employees for the sales floor or other departments.</li><li>Maintain an appealing sales floor-- shelf, arrange, clean, and organize product or space within the store.</li><li>Assist with processing sales transactions involving cash, credit, or financial aid payments.</li></ul>Physical Demands:<ul><li>Frequent movement within the store to access various departments, areas, and/or products.</li><li>Ability to remain in a stationary position for extended periods.</li><li>Frequent lifting.</li><li>Occasional reaching, stooping, kneeling, crouching, and climbing ladders.</li></ul>Benefits available include:<ul><li>Get paid sooner! Daily Pay earned wage access is available to all store employees.</li><li>Employee Discount</li><li>Paid sick time (accrued based on time worked)</li><li>Eligibility to participate in a 401k (after the completion of 1000 hours worked in a 12 month period)</li><li>Commuter Benefits</li></ul>COVID-19 Considerations:Our stores comply with all applicable federal, state and local requirements and/or recommendations regarding social distancing and sanitizing. In accordance with individual campus requirements, positions may require confirmation of vaccination. The use of face masks throughout the day and while on campus may also be expected or required.<h2>Qualifications</h2><hr/><ul><li>3+ years’ experience in a retail setting.</li><li>1+ year supervisory experience preferred or a graduate of the Best Seller Program.</li><li>High school diploma/GED preferred.</li><li>Ability to work a flexible schedule including evenings, weekends, and holidays.</li><li>Familiarity with financial and customer service principles.</li><li>Basic reading, writing and accounting skills required.</li><li>Excellent customer service and communication skills needed.</li><li>Strong interpersonal, communication, and problem solving skills.</li></ul>COMPLETE APPLICATION BY COPYING AND PASTING THIS LINK: <a href="https://careers-bncollege.icims.com/jobs/22162/assistant-store-manager/job?mobile=false&width=1765&height=500&bga=true&needsRedirect=false&jan1offset=-360&jun1offset=-300" rel="nofollow">Barnes & Noble Application</a>EEO StatementBarnes & Noble College is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Oral Roberts University

Assistant Store Manager - Barnes & Noble College

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In addition to training and guidance by a dedicated Sales Manager, our Sales Representatives receive support and collegiality from our mentorship program that pairs new employees with colleagues who are already experienced in their role. Generous health benefits, including PPO, EPO, and High Deductible medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more.

YEAR

The College Department of W.W. Norton & Company – the largest and oldest independent and employee-owned publisher – produces textbooks and courseware for undergraduate studies in the humanities, sciences, and social sciences. Our success rests on developing content of unmatched quality to support course goals for all educational environments. We support equity-minded teaching that improves outcomes for members of every learning community. Reflecting cutting-edge pedagogy, flexible learning pathways, and best practices in accessibility, our carefully integrated materials work to help all students succeed.We seek a goal-oriented College Publishing Sales Representative in our Oklahoma/Arkansas territory to promote our courseware and textbooks (print and digital) with undergraduate instructors.Job Advantages and Highlights <ul><li>Pride in Independence. Nortonians value reading, learning, and sharing ideas. We collaborate, innovate, and celebrate with a distinctive sense of shared purpose. Many of us have called Norton home for decades, if not our entire careers.</li><li>Variety. Because higher education sales work involves in-person meetings with college instructors, our Sales Representatives travel to the colleges within their geographic territory. They enjoy changes of scenery, exercise, and the opportunity to meet different challenges across a range of academic fields.</li><li>Intellectual engagement. Through consulting instructors about their course goals, teaching strategies, and educational challenges, our College Sales Representatives are exposed to ideas and information that span scores of subject areas. This is a perfect job for lifelong learners who love to read and thrive on discovery.</li><li>Camaraderie. Norton Representatives love driving sales success, but they also value exchanging ideas and discussing favorite books, music, travel destinations, etc. They come from diverse backgrounds, have wide-ranging interests, and embrace continuous learning.</li><li>Career development. Norton values promotion from within the organization, and professional advancement is priority. Our managers work to help foster each employee’s development around their identified strengths and professional goals.</li><li>Mentorship. In addition to training and guidance by a dedicated Sales Manager, our Sales Representatives receive support and collegiality from our mentorship program that pairs new employees with colleagues who are already experienced in their role.</li></ul>Professional Responsibilities <ul><li>Conduct roughly four college visits per week (during the regular academic year) with the aim of consulting between 10 and 15 professors on each allocated campus day.</li><li>Conduct virtual meetings with faculty during days not spent on campus.</li><li>Develop relationships with academic faculty by assessing their teaching challenges and demonstrating how Norton’s educational materials can provide solutions</li><li>Engage with instructors on campus through cold calls and scheduled appointments.</li><li>Familiarize oneself with major new titles and revised editions each year, as well as with competing texts.</li><li>Increase revenue and adoption rates for books and courseware within the defined sales territory.</li><li>Collaborate with colleagues on strategic plans for advancing priority sales opportunities.</li><li>Set tracking and revenue goals with guidance from sales management.</li><li>Identify opportunities, document related activities, and track progress using the company’s Salesforce-based customer relationship management tool.</li><li>Provide customer support to instructors who assign or wish to evaluate Norton’s course materials</li><li>Attend national and regional conferences</li><li>Overnight travel requires approximately 40%</li></ul>The preceding list represents only the primary responsibilities associated with the position. Employees are required to perform other periodic activities as deemed necessary by Norton. Keyword: College Publishing Sales Representative, Oklahoma/Arkansas Required Experience: Compensation and Benefits Currently available benefits include:<ul><li>Total compensation, including discretionary bonuses, for this position is $50,000-$80,000. All salaries and salary ranges posted by Norton may vary depending on experience, skills, location and like considerations.</li><li>Company vehicle (insurance, maintenance, fuel, and personal mileage allowance) *</li><li>Reimbursement of qualified travel-related expenses</li><li>Generous paid time off and paid holidays</li><li>Generous health benefits, including PPO, EPO, and High Deductible medical insurance options, vision insurance, dental insurance, flexible spending accounts for healthcare, dependent care and commuter, gym membership reimbursement, and more. Coverage for spouses, domestic partners, and dependent children is available.</li><li>Profit-Sharing and 401(k) benefit plan with discretionary contribution matching by employer</li><li>Disability and life insurances</li><li>FMLA, parental, and other leave</li><li>Employee Assistance Program (for mental health, financial planning, and other needs)</li><li>Company-provided laptop</li><li>Employee discounts on Norton books</li><li>Limited matching of employee donations to select non-profit organizations?</li></ul>*Use of company car depends on driving record and eligibility.All policies and benefits described are subject to change at any time.Experience and Skills Are you a good fit? If you are intellectually curious, self-motivated, competitive, resourceful, collaborative, organized, and persuasive, then the answer is yes!We hire candidates at all career levels – from recent college graduates to those with years of experience. Ideal candidates have some successful employment or internship history in sales, marketing, editing, teaching, or roles that require customer interaction. Since learning outcomes and pedagogy vary substantially across from disciplines and subject areas, our Representatives must be nimble, devising creative, strategic solutions for instructors and ultimately increasing sales for Norton. Our College Sales Representatives must be able to sharpen their analytic and strategic skills daily.Requirements<ul><li>BA/BS degree and a valid driver’s license</li><li>Employment eligibility to work with W.W. Norton, Inc. in the US</li><li>Ability to travel by both car and airplane. Some overnight stays are necessary for campus visits, sales conferences, training, and/or professional development. (The amount of overnight travel for campus work varies by territory.)</li><li>Residence within or near the geographic territory that encompasses the sales accounts associated with the job. (Relocation can be a negotiated condition of employment.)</li><li>Strong communication and critical thinking skills.</li></ul> From: W.W. Norton & Company, Inc.

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Assistant Store Manager - Barnes & Noble CollegeOral Roberts University

College Publishing Sales Representative, Oklahoma/ArkansasW.W. Norton & Company, Inc.

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