NewFamily Nurse Practitioner - $5K Sign On Bonus! Fast Pace HealthFamily Nurse Practitioner - $5K Sign On Bonus!Roundhill, KYThey must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
NewFamily Nurse Practitioner - Flexible Schedules Fast Pace HealthFamily Nurse Practitioner - Flexible SchedulesLeitchfield, KYThey must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
Newstaff - Registered Nurse (RN) - Med Surg - $21-42 per hour Perm Staff Jobsstaff - Registered Nurse (RN) - Med Surg - $21-42 per hourFrankfort, KY$21–$42 / hourIn collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization’s vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Job Summary and Qualifications The Clinical Nurse Coordinator (CNC) ensures and delivers high quality, patient-centered care and coordination of all functions in the unit/department during the designated shift.
Family Nurse Practitioner - 35$ Clinic Visits for Family Members Fast Pace HealthFamily Nurse Practitioner - 35$ Clinic Visits for Family MembersLeitchfield, KYThey must have the ability to respond quickly and accurately to changes in condition or response to treatment and is responsible for providing outstanding patient service within the clinic and through various virtual communication channels, while maintaining a compassionate and welcome atmosphere. The ability to maintain friendly, cordial relations with all clients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with customers, co-workers and managers.
NewPrimary Care Physician ChenMedPrimary Care PhysicianLouisville, KY$214,700–$306,714We are an outcomes-focused, value-based organization and for their panel of patients, the following metrics are regularly measured to help PCP’s become successful and reach partnership status: patient admissions/thousand, using between 18-21 appointment slots per day (each new patient count for 2 slots, follow-up patients 1 slot), CGCAHPS (patient experience), clinical gaps closures, and medical cost measures. The Primary Care Physician (PCP) in our organization demonstrates: • Accountability for outcomes: The PCP demonstrates accountability for outcomes, strong clinical care, and cost-effectiveness for each patient in their panel of up to 450 patients.
Clinical Services Manager - Louisville, KY (Field Based) Insulet CorpClinical Services Manager - Louisville, KY (Field Based)Louisville, KYRemoteInsulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Share your expertise with healthcare providers about diabetes management, including the latest technologies and best treatment practices to ensure consistent, high-quality care for patients.
Manager Clinical Services CommonSpirit HealthManager Clinical ServicesElizabethtown, KYAs a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
Manager Clinical Services - Hospice CommonSpirit HealthManager Clinical Services - HospiceLondon, KYAs a Manager, Clinical Services you will contribute to the delivery of high quality care by ensuring the coordination, continuity, and quality of clinical care follows a physician's approved plan of treatment. The Manager, Clinical Services facilitates the completion of documentation to comply with regulatory, operational and financial requirements and acts as a clinical resource to internal and external customers.
CAS Clinical Service Mgr Medtronic PlcCAS Clinical Service MgrKentucky, KYRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Outpatient Services Clinical Director Ramey-Estep / Re-groupOutpatient Services Clinical DirectorCrestview Hills, KYFull timeEssential Duties and Responsibilities: Provides clinical support and direct supervision to Therapists, Clinical Service Coordinators, and other support staff as needed, including Peer Support Specialists and/or Service Coordinators/Targeted Case Managers. Assists OP Senior Treatment Directors and CTO with support and guidance to OP Clinical Service Coordinators, therapists, and other OP/SA staff members in developing systems to promote efficiency and efficacy in delivering treatment services.
NewDirector of Clinical Services TEEMA GroupDirector of Clinical ServicesOwensboro, KY$100,000–$125,000The Director of Clinical Services is a visionary healthcare leader responsible for ensuring high-quality, patient-centered clinical care 24/7 across multiple care settings. As a key leader, this individual contributes to organizational growth, staff development, policy creation, and clinical outcomes that make a meaningful difference in patients’ lives.
Mental Health Clinical Manager Cultivate Behavioral Health & EducationMental Health Clinical ManagerBowling Green, KYThe Mental Health Clinical Manager (MHCM) is responsible for managing a team who provide in-office, in-home, and in-community services in the design and implementation of individualized treatment plans for a caseload of patients via psychotherapy, targeted case management and community support services. Conduct monthly meetings with each Psychotherapist, Case Managers, and Community Support Associates to encourage ongoing education, recommend literature, and provide feedback on training materials/curriculum/caregiver trainings, etc.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical CareDialysis Clinical Manager Registered Nurse - RNLagrange, KentuckyAs the facility leader, you will be part of a close-knit, collaborative team responsible for delivering unique care plans and providing dialysis treatment to patients facing end stage renal disease or chronic kidney disease. We have a diverse range of employee resource groups (ERGs) to encourage employees with similar interests, goals, social and cultural backgrounds, or experiences to come together for professional and personal development, discussion, activities, and peer support.
NewManager, Care Management, Clinical Effectiveness Norton HealthcareManager, Care Management, Clinical EffectivenessLouisville, KentuckyFull timeResponsibilities: In collaboration with the leader, the Mgr, Care Mgmt Clin Effect manages a team of professional staff responsible for providing care management services while ensuring patients receive cost-effective, high quality, and safe care. The manager also works in collaboration with key stakeholders to drive initiatives that support quality services across the care continuum, such as reducing length of stay and preventable readmissions.
Dialysis Clinical Manager Registered Nurse - RN Fresenius Medical Care AG & Co KGaADialysis Clinical Manager Registered Nurse - RNKYOther: Collaborates closely with, providing oversight as needed to, the Clinical Manager/Charge RN acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility to ensure the provision of outstanding quality of patient care, as defined by the FMS quality goals, and compliance with the pertinent company policies and procedures. Demonstrated leadership competencies and management skills for the position, including excellent communication, customer service, continuous quality improvement, relationship development, results orientation, team building, motivating employees, performance management and decision making.
Mental Health Clinical Manager CultivateMental Health Clinical ManagerBowling Green, KentuckyThe Mental Health Clinical Manager (MHCM) is responsible for managing a team who provide in-office, in-home, and in-community services in the design and implementation of individualized treatment plans for a caseload of patients via psychotherapy, targeted case management and community support services. Conduct monthly meetings with each Psychotherapist, Case Managers, and Community Support Associates to encourage ongoing education, recommend literature, and provide feedback on training materials/curriculum/caregiver trainings, etc.
Mental Health Clinical Manager Cultivate Administrative ServicesMental Health Clinical ManagerBowling Green, KYPart timeThe Mental Health Clinical Manager (MHCM) is responsible for managing a team who provide in-office, in-home, and in-community services in the design and implementation of individualized treatment plans for a caseload of patients via psychotherapy, targeted case management and community support services. Conduct monthly meetings with each Psychotherapist, Case Managers, and Community Support Associates to encourage ongoing education, recommend literature, and provide feedback on training materials/curriculum/caregiver trainings, etc.
Clinical Oncology Account Manager (Louisville KY) Quest Diagnostics IncClinical Oncology Account Manager (Louisville KY)Louisville, KYThe Clinical Oncology Account Manager is responsible for managing existing outpatient oncology business and closing new upsell oncology business in the outpatient community oncology setting; community oncology, health system outpatient oncology centers, and academic outpatient cancer centers. The Clinical Oncology Account Managers work in close cooperation with precision oncology account executives, oncology business development executives, hospital account executives to support the collaborative selling model.
Manager, Care Services The ALS AssociationManager, Care ServicesLouisville, KYFull timeAs the Care Services Manager you will be responsible for the management of care services programs which may include but not limited to ensuring the uniform delivery of high quality, consistent services for individuals with ALS and their families and/or supervising of care services staff within an assigned territory area. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS.
Home Health RN Clinical Manager Humana IncHome Health RN Clinical ManagerLexington, KY$77,200–$106,200 / yearOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Clinical Care Manager RN Senior Community Care of KentuckyClinical Care Manager RNLouisville, KY$86,000–$96,000 / yearPart timeOBJECTIVE: Under the supervision of the Executive Director, oversees and manages the overall clinical effectiveness of Senior Community Care (SCC) clinical services to ensure the efficiency, consistency, continuity, and quality of care provided to program participants. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
RN Clinical Manager Home Health $10k Sign on BrightSpring Health ServicesRN Clinical Manager Home Health $10k Sign onOwensboro, KYAdoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Responsible for the oversight of and response to external and internal surveys and audits within the assigned area relating to the quality of care and clinically related KPIs in collaboration with operations leadership.
Clinical Manager Home Health BrightSpring Health ServicesClinical Manager Home HealthLouisville, KYAs a Home Health Clinical Manager, You will: Conducts/participates in quarterly quality improvement meetings, reviews pertinent available data, identifies trends, and oversees the implementation of improvement plans. Adoration Health, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need.
RN Clinical Manager Home Health $10k Sign On BrightSpring Health ServicesRN Clinical Manager Home Health $10k Sign OnMOUNT STERLING, KYAdoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Responsible for the oversight of and response to external and internal surveys and audits within the assigned area relating to the quality of care and clinically related KPIs in collaboration with operations leadership.
Intensive Case Manager - Post-Release Services L3 The Methodist Home of Kentucky, Inc.Intensive Case Manager - Post-Release Services L3Nicholasville, KYFull timeEducation and Experience Requirements Master’s degree in social work, psychology, sociology, or relevant behavioral science in which direct clinical experience is a program requirement OR Bachelor’s degree with a minimum of 5 years of clinical experience. Develop culturally competent clinical interventions to address trauma and assist youth in adjusting to life in the U.S. Conduct screenings for mental health, developmental needs, trauma history, and child trafficking; provide referrals as needed.
Home Health RN Clinical Manager CenterWellHome Health RN Clinical ManagerLexington, KentuckyOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Clinical Manager, Gastroenterology (GI) Customer Success Cardinal HealthClinical Manager, Gastroenterology (GI) Customer SuccessField, IllinoisRemoteSpecialty Networks leverages the Power of its Network, represented by over 10,000 providers, to help independent physician practices, industry, wholesalers/distributors, payers, and policymakers improve patient outcomes. We are a distributor of pharmaceuticals and specialty products; a global manufacturer and distributor of medical and laboratory products; an operator of nuclear pharmacies and manufacturing facilities; and a provider of performance and data solutions.
NewManager, Care Management, Clinical Effectiveness Norton Healthcare FoundationManager, Care Management, Clinical EffectivenessLouisville, KYIn collaboration with the leader, the Mgr, Care Mgmt Clin Effect manages a team of professional staff responsible for providing care management services while ensuring patients receive cost-effective, high quality, and safe care. The manager also works in collaboration with key stakeholders to drive initiatives that support quality services across the care continuum, such as reducing length of stay and preventable readmissions.
Registered Nurse Clinical Manager Humana IncRegistered Nurse Clinical ManagerKYRemote$77,200–$106,200 / yearOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
RN Clinical Manager - Lexington UnitedHealth Group IncRN Clinical Manager - LexingtonLexington-Fayette, KY$48,816–$73,224 / yearThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve.
Clinical Manager (BCBA) Cultivate Behavioral Health & EducationClinical Manager (BCBA)Louisville, KY$88,000–$100,000 / yearAs a Clinical Manager, youll lead a talented clinical team delivering high-quality ABA therapy across clinic, home, and community settings. Youll be the heartbeat of your region - supporting BCBAs, RBTs, and other staff while ensuring every child on your caseload receives exceptional, individualized care.
RN Clinical Manager Home Health 15k Sign on Bonus Amedisys IncRN Clinical Manager Home Health 15k Sign on BonusCrestview Hills, KYOur compensation reflects the cost of labor across several U.S. geographic markets and may vary depending on location, job-related knowledge, skills, and experience. Reviews documentation of other staff members and ensures missing, incomplete and/or untimely documentation issues are resolved.
Registered Nurse Clinical Manager CenterWellRegistered Nurse Clinical ManagerPaducah, KentuckyRemoteOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
RN, Home Health Clinical Manager CenterWellRN, Home Health Clinical ManagerSomerset, KentuckyOur care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers – all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients.
Imaging Services Manager, Acute LifePoint Health IncImaging Services Manager, AcuteWinchester, KYOur diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities. We are proud to be recognized by Joint Commission, Affiliation with the Gill Heart Vascular Institute Affiliate Network, Leapfrog, and Affiliation with the Markey Cancer Center Affiliate Network.
Registered Nurse (RN) Clinical Manager, Home Health Alternate Solutions Health NetworkRegistered Nurse (RN) Clinical Manager, Home HealthLouisville, KentuckyAs a Clinical Manager, Home Care the work you do every day makes a difference in the lives of our patients by ensuring quality and safe delivery of home health services. Participate in all liaison/administrative on-call rotation, and patient staffing as needed to manage after hour’s team, staffing needs and patient related issues.
Clinical Care Manager RN Volunteers of America National ServicesClinical Care Manager RNLouisville, KentuckyOBJECTIVE: Under the supervision of the Executive Director, oversees and manages the overall clinical effectiveness of Senior Community Care (SCC) clinical services to ensure the efficiency, consistency, continuity, and quality of care provided to program participants. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations’ shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
Clinical Application Systems Analyst Epic Beaker - Senior, IS Patient Services, Days, Fully Remote Norton HealthcareClinical Application Systems Analyst Epic Beaker - Senior, IS Patient Services, Days, Fully RemoteLouisville, KentuckyRemoteFull timeEmployees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina** . Develops or modifies clinical information technology procedures to solve complex healthcare problems, considers computer equipment capacity, and current system or network limitations.
Clinical Application Systems Analyst Epic - My Chart Senior, IS Patient Services, Days, Fully Remote Norton HealthcareClinical Application Systems Analyst Epic - My Chart Senior, IS Patient Services, Days, Fully RemoteLouisville, KentuckyRemoteFull timeEmployees in this role must reside in one of the following states to be considered for fully remote positions: Kentucky, Indiana, Missouri, Ohio, Tennessee, Alabama, Virginia, Mississippi, North Carolina, South Carolina** . Develops or modifies clinical information technology procedures to solve complex healthcare problems, considers computer equipment capacity, and current system or network limitations.
Clinical Nurse Manager Appalachian Regional Healthcare, Inc.Clinical Nurse ManagerSouth Williamson, KentuckyFull timeIn collaboration with other members of the management team, the CNM directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance. Supports the efforts of the facility to improve engagement by operationalizing current nursing strategies, including nurse leader rounding, employee rounding, hourly rounds, bedside shift report and other initiatives.
Environmental Services Manager Second Shift Baptist Healthcare System IncEnvironmental Services Manager Second ShiftLouisville, KYThis position requires monitoring of ongoing matters related to system/hospital initiatives in order to assure highest patient and customer satisfaction levels, strong team member relations, and achievements of goals set by the department. You will coordinate the tasks of the frontline team members and act as a liaison for the department providing the highest possible level of service to our patients, visitors, and the community we serve.
Manager Cardiac Services CommonSpirit HealthManager Cardiac ServicesLexington, KYOur commitment to serve the common good is delivered through the dedicated work of thousands of physicians, advanced practice clinicians, nurses, and staff; through clinical excellence delivered across a system of 140 hospitals and more than 2,200 care centers serving 24 states. To be successful in this role, you will demonstrate exceptional leadership in cardiac and vascular services, a profound understanding of operational and fiscal management, and a proven ability to develop services, implement quality programs, and collaborate effectively with medical staff to achieve organizational objectives.
New(RN) Remote Clinical Care Manager (KY Based) Molina Healthcare Inc(RN) Remote Clinical Care Manager (KY Based)KYRemoteCompletes comprehensive assessments of members per regulated timelines and determines who may qualify for care management based on clinical judgment, changes in member health or psychosocial wellness and triggers identified in assessments. Develops and implements care coordination plan in collaboration with member, caregiver, physician and/or other appropriate health care professionals and member support network to address member needs and goals.
Clinical Nurse Manager LTACH Appalachian Regional Healthcare, Inc.Clinical Nurse Manager LTACHHazard, KentuckyFull timeThe Clinical Nurse Manager reports to the Nurse Manager or designee and supervises staff nurses, licensed practical nurses, nurse aides, nursing service clerks, monitor technicians, and others, as necessary, on the assigned unit(s). Assign work to staff nurses, licensed practical nurses, nurse aides, unit clerk/monitor technicians and other necessary personnel to meet patient care objectives.
Strategic Account Manager, Clinical Solutions ElsevierStrategic Account Manager, Clinical SolutionsKentuckyIf performed in New York, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York City, the base pay range is $78,700 - $131,100, the total target cash range is $121,100 - $201,900.If performed in Rochester, NY, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in Ohio, the base pay range is $62,300 - $103,700, the total target cash range is $95,900 - $159,800. As a Sales Account Manager with a portfolio of healthcare clients, you’ll be the primary sales contact and trusted advisor responsible for developing long-term relationships, ensuring adoption, minimizing churn, and identifying opportunities to grow each account.
Targeted Case Manager - Community Based Services The Methodist Home of Kentucky, Inc.Targeted Case Manager - Community Based ServicesNicholasville, KY 40356, KYFull timeCertification in the followingDepartment for Behavioral Health, Developmental and Intellectual Disabilities approved trainings to meet the requirements outlined in 908 KAR 2:260: Twelve (12) hour Targeted Case Management Core Training. This includes but is not limited to: assessing client needs; developing, implementing and reviewing service plans; and working with other community resources in achieving client service needs.
Clinical Manager (BCBA) CultivateClinical Manager (BCBA)Louisville, KentuckyAs a Clinical Manager, you'll lead a talented clinical team delivering high-quality ABA therapy across clinic, home, and community settings. You'll be the heartbeat of your region — supporting BCBAs, RBTs, and other staff while ensuring every child on your caseload receives exceptional, individualized care.
Robotics Clinical Sales Manager Zimmer Biomet Holdings IncRobotics Clinical Sales ManagerKYPartners with Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases. The Robotics Clinical Sales Manager will promote and support technology centric product launches at key customer accounts as well as drive utilization of robotic usage.
Clinical Manager (BCBA) Cultivate Administrative ServicesClinical Manager (BCBA)Lexington, KY$88,000–$100,000 / yearPart timeAs a Clinical Manager, you'll lead a talented clinical team delivering high-quality ABA therapy across clinic, home, and community settings. You'll be the heartbeat of your region — supporting BCBAs, RBTs, and other staff while ensuring every child on your caseload receives exceptional, individualized care.