Construction Manager- Heavy Industrial Big-D Construction CorpConstruction Manager- Heavy IndustrialARPrepares for, attends, and represents the company in applicable meetings including, but not limited to, the following: job "kick off"; weekly project; monthly project manager-superintendent; monthly job review; owner-architect; and management report (upon request). This includes but is not limited by the following: ensure financial obligations to subcontractors are settled within 30 days of substantial, and that the final payment is received within 60 days.
Revenue Integrity Manager - Rock Dental Brands AXPM Dental Management, LLCRevenue Integrity Manager - Rock Dental BrandsLittle Rock, ARThis leader will partner closely with Revenue Cycle Operations, Finance, Clinical Leadership, Credentialing and external vendors to improve reimbursement accuracy, reduce denials, strengthen coding and documentation integrity, and optimize cash performance across dental, orthodontic, oral surgery and pediatric service lines. The Revenue Integrity Manager is responsible for identifying, analyzing and resolving revenue leakage across the organization's revenue cycle operations.
Transportation Manager Werner EnterprisesTransportation ManagerLittle Rock, ArkansasBy clicking “Submit” you are expressly consenting to our (available at https://www.werner.com/privacy-policy/ ) and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. This is done using our operating systems, customer operating systems, driver telematics communications, face to face communication and phone/text communication.
Territory Manager - Arkansas TWAY Trustway ServicesTerritory Manager - ArkansasLittle Rock, ArkansasEach day at AssuranceAmerica is different, but as a Territory Manager in Sales, you will: Travel within your designated territory to meet with independent agencies and foster strong relationships. As a Territory Manager, you'll be at the forefront of our expansion efforts, traveling within your assigned territory to build strong relationships with independent agencies.
NewWork From Home - Sales Representative AO Garcia AgencyWork From Home - Sales RepresentativeNorth Little Rock, ArkansasAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
NewBusiness Development Manager-Little Rock, AR The Onin GroupBusiness Development Manager-Little Rock, ARLittle Rock, ARIn this high-energy sales role, you'll develop new client partnerships, drive revenue, and collaborate closely with branch teams to deliver exceptional staffing solutions. You'll be the face of nin to new clients - creating opportunity, solving workforce challenges, and making a real impact in your community.
Sr. Enterprise Sales Representative CouchbaseSr. Enterprise Sales RepresentativeSweden, ARWe have reimagined the database with our fast, flexible and affordable cloud database platform Capella, allowing organizations to quickly build applications that deliver premium experiences to their customers- all with best-in-class price performance. Preferred Qualifications: At least 8+ years of experience selling enterprise technology in a fast-paced and extremely competitive market, with a proven track record of meeting or exceeding sales quotas.
Outside Sales Representative GroundworksOutside Sales RepresentativeLittle Rock, ArkansasBacked by industry‑leading training, cutting‑edge technology, and an internationally recognized home services brand, you’ll build trusted relationships, lead consultations in the field, earn uncapped commission, while driving your career growth . You’ll have the autonomy to build your own book of business backed by the resources, reputation and operational support of a global market leader.
Customer Account Associate Dreyer's Grand Ice Cream IncCustomer Account AssociateArkansas, AR$60,000–$80,000 / yearWith nearly 100 years of winning experience in the U.S, a robust portfolio of powerhouse brands that consumers know and love such as Häagen-Dazs, Drumstick, Dreyer's/Edy's, Skinny Cow, OREO, Outshine and Frollies, and the backing and coaching of European-based ice cream experts, we know we have the winning recipe. The pay scale for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Sales Manager_Chinese Vertical ChowbusSales Manager_Chinese VerticalLittle Rock, AR$50,000–$80,000 / yearDriven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand.
Entry Level Sales Representative The Compass Business GroupEntry Level Sales RepresentativeMaumelle, ArkansasAs an Entry-Level Sales Representative , you'll take point in building relationships with local businesses and individuals, helping them understand benefits that protect their teams, families, and futures. Our team is built on trust, accountability, and a shared commitment to service values that make this a strong fit for those with military, law enforcement, or public service backgrounds who are ready for a new mission in civilian life.
NewInsurance Sales Representative – Veteran Opportunity The Compass Business GroupInsurance Sales Representative – Veteran OpportunityMaumelle, ArkansasHere, your commitment to purpose and excellence will help people prepare for life's unexpected challenges while building a rewarding civilian career. Apply today to start protecting families and businesses while building a civilian career that rewards purpose, performance, and service.
PCR Sales Representative STAT Home HealthPCR Sales RepresentativeLittle Rock, ARDaily visits physician offices/hospitals/assisted livings facilities and SNF’s to educate and inform referral sources and patients of home health options. At STAT Home Health , we invest in our people through an Employee Stock Ownership Plan (ESOP) — a unique benefit that makes you a true employee-owner.
Sales Representative & Trainer – Serve, Mentor, and Make An Impact The Compass Business GroupSales Representative & Trainer – Serve, Mentor, and Make An ImpactMaumelle, ArkansasIf you're an EMT, firefighter, or first responder, you're already skilled at teaching, leading, and supporting your team under pressure and that same talent can create a fulfilling civilian career. Channel your dedication, discipline, and commitment to service into a civilian career where you protect clients, mentor teammates, and make a meaningful impact every day.
Insurance Sales Representative – Make a Difference, Serve, and Earn The Compass Business GroupInsurance Sales Representative – Make a Difference, Serve, and EarnMaumelle, ArkansasRemoteAt Compass Business Group, your work directly benefits families, teams, and small businesses, protecting what matters most. Apply Today to turn your dedication to helping others into a fulfilling career, grow your income, and make a meaningful impact every day.
Cardiac Rhythm Management Associate Clinical Specialist - Little Rock Medtronic PlcCardiac Rhythm Management Associate Clinical Specialist - Little RockLittle Rock, ARRemoteIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Cardiac Rhythm Management Clinical Specialist - Little Rock, Medtronic PlcCardiac Rhythm Management Clinical Specialist - Little Rock,Little Rock, ARRemoteIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
TRICARE Customer Service Rep Alaska TriWest Healthcare AllianceTRICARE Customer Service Rep AlaskaLittle Rock, ARRemoteFull timeAccurately and professionally answer health care inquiries and provide resolutions to TRICARE beneficiaries & providers over the phone, chat, email or other written correspondence. • Effectively and professionally answer customer inquiries by taking ownership of issues, utilizing sound judgement and the tools at your disposal to resolve customer issues on the initial contact.
Project Manager - Site Design Olsson AssociatesProject Manager - Site DesignLittle Rock, ARThis position provides project management direction to the team and ensures quality execution of key projects that provide purposeful, high-quality solutions to successfully solve engineering and design needs. The project manager role serves as a lead project manager for the team, ensuring successful project deliverables and completion for complex and high-priority projects that may span across multiple teams.
Project Manager - Water/Wastewater Olsson AssociatesProject Manager - Water/WastewaterLittle Rock, ARAs a Project Manager, you will be a lead project manager for our Water/Wastewater team, ensuring successful project deliverables and completion for complex and high-priority projects that may span across multiple teams. You will also provide direction to the Water/Wastewater team and ensure quality execution of key projects that provide purposeful, high-quality solutions to successfully solve engineering and design needs.
Production Manager - Theater City of Little RockProduction Manager - TheaterLittle Rock, ARBase Plan: $3,000 deductible (in network), $40 co-pay for PCP - $70 co-pay for specialist; Prescription co-pays: $0, $20, $40, $80 co-pay, $200 Rx deductible for Tier 2, 3, 4. Buy-up 1 Plan: $2,000 deductible (in network), $30 co-pay for PCP - $60 co-pay for specialist; Prescription co-pays: $15, $45, $70, $70 co-pay; no additional Rx deductible. These knowledge, skills, and abilities are usually, although not always, acquired through the completion of a bachelors degree in Theatre Production, Arts Management, or a related field; three (3) years of experience in theatrical production management to include lighting, audio and related stage equipment, or a related area and one (1) year of lead worker experience.
RETAIL DISTRICT MANAGER UNASSIGNED - Little Rock & Surrounding Area Dollar General CorpRETAIL DISTRICT MANAGER UNASSIGNED - Little Rock & Surrounding AreaLittle Rock, ARIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
RETAIL DISTRICT MANAGER UNASSIGNED Dollar GeneralRETAIL DISTRICT MANAGER UNASSIGNEDLITTLE ROCK, ArkansasFull timeIdentify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.
NewManagement and Program Analyst Project Manager U.S. Department of AgricultureManagement and Program Analyst Project ManagerLittle Rock, AR$89,508–$154,280 / yearFOR THE GS-13 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-12 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Leading and managing complex system/software development projects by independently gathering, documenting, and prioritizing user requirements, developing project plans, and ensuring successful execution of IT and non-IT workstreams. FOR THE GS-12 LEVEL: Applicants must have one year of specialized experience (equivalent to the GS-11 level) that may have been obtained in the private or public (local, county, state, Federal) sectors which demonstrates: Participating in the planning, development, and implementation of system/software projects by assisting in gathering and analyzing business requirements, preparing project plans, and supporting quality assurance activities for information systems.
NewBranch Manager 3 - Levy Office U.S. BankBranch Manager 3 - Levy OfficeNorth Little Rock, Arkansas$75,060–$91,740 / yearActs as leader for customer experience, provides motivation and direction for the team, expands customer base and promotes and participates in the local market/community to identify the needs and promote U.S. Bank products and services. In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Store Manager - Park Plaza Mall Pandora ASStore Manager - Park Plaza MallLITTLE ROCK, AR$55,200–$69,000 / yearBuild your network and inspire to bring the best talent into Pandora across seasonal and core hiring including Assistant Store Manager, Sales Associates and Sales Leads. Utilize your brilliance across talent, brand, operations, and fan experience, guaranteeing the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
Oncology & Rare Disease Products - Senior Manager (Pharmacist) CVS Health CorpOncology & Rare Disease Products - Senior Manager (Pharmacist)ARRemote$141,625–$239,250 / yearDevelop cost management and population health programs such as formulary and coverage strategies, prior authorization programs, NCCN programs, care management programs, patient and provider engagement programs, value-based arrangements, and more to promote the delivery of high-quality, safe, and effective programs which optimize health outcomes, improves the provider and member experience, and reduces costs for clients and members. This position will be responsible for driving growth in Specialty by 1) building innovative products that secure our position as the market leader in payor focused Specialty solutions and 2) creating disruptive and holistic solutions to address oncology, rare disease, and other high-cost therapies to ensure best in class management of cost and quality of care.
NewSenior Manager-Agile Practice Management CVS Health CorpSenior Manager-Agile Practice ManagementAR$106,605–$284,280 / yearManager partners with business, technology, product, operations, and senior leadership teams to translate strategic priorities into executable roadmaps, establish scalable delivery models, and ensure initiatives are governed with clear accountability, transparent reporting, disciplined risk management, and measurable business outcomes. The role requires strong executive presence, the ability to influence decisions across a matrixed organization, and the judgment to anticipate systemic delivery risks, frame options for leadership, and build repeatable practices that raise enterprise delivery maturity.
Senior Manager Finance - REMOTE Ryder System IncSenior Manager Finance - REMOTELittle Rock, ARRemoteCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Territory Manager (Arkansas) Halter USA Inc.Territory Manager (Arkansas)ARYour day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups. Prospecting New Business: You're driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts.
Territory Manager (Central Arkansas) Halter USA Inc.Territory Manager (Central Arkansas)Little Rock, ARYour day-to-day could include being on horseback, helping customers gather their cattle, on a side-by-side traversing their pastures, talking about how Halter could benefit their pastures, or attending industry events like CattleCon or your local Livestock Association meetups. Prospecting New Business: You're driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts.
General Manager Crash ChampionsGeneral ManagerLittle Rock, ArkansasFull timeChampions Do More: As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . Responsibilities: Meet or exceed location revenue goals and other KPIs: Manage the front and back of shop from vehicle intake through delivery to ensure a high level of shop throughput, production quality and efficiency, such that the location meets or surpasses KPIs.
Anytime Fitness Personal Training Sales Manager BFTI - Bandon Fitness texas , Inc.Anytime Fitness Personal Training Sales ManagerGreenbrier, AR$30,000–$60,000 / yearPart timeActual compensation will be determined in accordance with company policy and may vary based on job-related factors such as demonstrated skills, verified experience, work location, qualifications, and other legitimate business considerations. Bandon Fitness Inc. is the largest owner of Anytime Fitness locations within the United States with 250+ locations and plans for continued growth.
Tropical Smoothie Cafe - General Manager (AR047) DYNE Hospitality GroupTropical Smoothie Cafe - General Manager (AR047)Little Rock, ArkansasManages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties. Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages.
Tropical Smoothie Cafe - General Manager (AR022) DYNE Hospitality GroupTropical Smoothie Cafe - General Manager (AR022)Little Rock, ArkansasManages and delegates daily functions of the café, including product preparation, making quality food and smoothies, serving customers, and completing daily and weekly cleaning duties. Accountable for cash management through the daily safe count, counting cash drawers on every shift change, and explaining and finding cash shortages.
Project Manager II Olsson AssociatesProject Manager IILittle Rock, ARThe project manager II role oversees project deliverables and completion for small-to-mid-sized projects within a single discipline or defined area, low-risk multidisciplinary projects for the team, or in support of a larger project management team. Creates and communicates project scope in coordination with technical teams, schedule and budget with the project team, client, and contractors and serves as primary liaison by informing all parties of project progress and challenges.
Area Sales Manager - Mobile Video (Southeast US) Motorola Solutions IncArea Sales Manager - Mobile Video (Southeast US)Arkansas, AR$100,000–$115,000 / yearAlign the Mobile Video sales team to the Motorola Solutions' territory teams and key work partners to enhance sales & execution (internal and external partners). We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.
Assistant Manager Palm Beach Tan - Fayetteville (N College)Assistant ManagerFayetteville (N College), ARFull timeAssign, manage, and follow up on daily tasks to keep store clean, stocked, and organized. Meet self-performance metrics and help develop employees to meet their metrics.
Assistant Manager II Palm Beach Tan - Fayetteville (N College)Assistant Manager IIFayetteville (N College), ARFull timeAssign, manage, and follow up on daily tasks to keep store clean, stocked, and organized. Meet self-performance metrics and help develop employees to meet their metrics.
Manager, Data Engineering (Master Data Management) MDM TriWest Healthcare AllianceManager, Data Engineering (Master Data Management) MDMLittle Rock, ARRemoteFull timeTechnical Skills: In-depth knowledge of all application functionality, security, development, and system administration; knowledge of relevant technology, tools and middleware; proficient change agent; knowledge of the agile methodology and software maintenance and support. • Develops and maintains ongoing relationships with hardware, software, consultant, and employee resource vendors to insure that TriWest systems are adequately supported and external opportunities are understood and considered in the planning process.
NewWork From Home - Client Support Manager AO Garcia AgencyWork From Home - Client Support ManagerNorth Little Rock, ArkansasAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Regional Sales Manager (Oklahoma & Arkansas) Halter USA Inc.Regional Sales Manager (Oklahoma & Arkansas)Little Rock, ARAs a Regional Sales Manager at Halter, you will lead a team of Territory Managers on the front lines of transforming livestock management across the U.S. This is a deeply hands-on role: youll spend most of your time in the field coaching reps, joining customer conversations, and removing barriers to their success. Strong Frontline Sales Leadership: Experience leading and developing field sales reps, ideally in high-growth or high-velocity environments, with a track record of coaching reps to consistently improve performance.
Group Product Manager - In-Store Digital Media & ESL Avery Dennison CorpGroup Product Manager - In-Store Digital Media & ESLLittle Rock, AR$128,550–$171,400 / yearWe are Making Possible products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. This role is responsible for driving business outcomes across both product lines, leading a team of product managers, and partnering closely with engineering, design, and go-to-market teams to deliver products that create measurable value for retailers and brands.
Territory Sales Manager Pactiv Evergreen IncTerritory Sales ManagerLittle Rock, ARRemotePrograms include company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization. Novolex is a leading manufacturer of food, beverage, and specialty packaging that supports multiple industries including foodservice, restaurant delivery and carryout, food processing, grocery and retail, and industrial sectors.
Senior Client Manager GallagherSenior Client ManagerLittle Rock, ArkansasFull timeWhether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. Build trusted relationships with clients and their day to day contacts, stay close to the renewal process, and work with the production team to help shape the right solution for each account.
VP, Fraud Prevention Manager Bank OZKVP, Fraud Prevention ManagerLittle Rock, AREnsures timely and accurate alert resolution, monitoring of fraud systems and queues, and provides guidance on complex alerts to maintain efficient, compliant, and effective fraud prevention operations. Assesses emerging fraud trends, external threats, and proactive identification of control deficiencies to align fraud exposures to the Bank's risk appetite thresholds.
Senior PDC Project Manager Arkansas Children's Hospital NorthwestSenior PDC Project ManagerLittle Rock, ArkansasCURRENT EMPLOYEES: Please apply via the internal career site by logging into your Workday Account ( https://www.myworkday.com/archildrens/ )and search the "Find Jobs" report. — Onsite Additional Information: The Senior PDC Project Manager leads the design and construction process to ensure that best value projects are developed for internal customers at Arkansas Children's.
Sales Representative (Account Executive) - Arkansas Tophatmonocle Corp.Sales Representative (Account Executive) - ArkansasLittle Rock, ARYou have the sales skills, including the ability to identify, drive, and close large/complex deals, prospect effectively, and run the full sales cycle (including cold calling, demos, discovery, solution presentation, negotiation and closing). You will work closely with Customer Success Managers and internal product and marketing partners to ensure a great customer experience for professors and to maximize revenue growth.
Robotics Clinical Sr Sales Representative Zimmer Biomet Holdings IncRobotics Clinical Sr Sales Representativearkansas, AR$100,000–$120,000 / yearPartners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards.
NewCustomer Service Representative Crash ChampionsCustomer Service RepresentativeLittle Rock, ArkansasFull timeChampions Do More: As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.