Clinical Scheduling Specialist I Dana-Farber Cancer Institute IncClinical Scheduling Specialist IBOSTON, MA$45,500–$54,400 / yearAssigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling guidelines for existing patients.
Protocol Scheduler I Dana-Farber Cancer Institute IncProtocol Scheduler IBOSTON, MA$45,500–$54,400 / yearAssigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individuals in this position will play a critical role in facilitating all aspects of patient care and maintaining compliance with protocol requirements. Under the direction of the scheduling operations management team, provides appointment scheduling ranging in complexity from one physician appointment to multiple care provider appointments in accordance with department scheduling and protocol guidelines.
Community Healthcare Worker-Bowdoin Street Lahey Hospital and Medical CenterCommunity Healthcare Worker-Bowdoin StreetBoston, MA$28.50–$38.36 / hourOur wonderful CHW Team provides a number of services to our patients including connection to resources, some accompaniment to specialty medical appointments and to services in the community, assistance with housing application process, insurance enrollment, transportation, emotional support, financial needs assistance, appointment reminders, and enhancing communication with the care team. The CHW works in close collaboration with Nurse Care Managers, Social Workers, Primary Care Providers, and other health center staff to assist patients with resources, navigating healthcare and social service systems, advocacy, and issues related to the social determinants of health.
NewPatient Service Specialist UnitedHealth Group IncPatient Service SpecialistBoston, MA$18–$32 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. We have received recent reports of fraudulent LinkedIn messages and emails alleging or claiming to be sent from UnitedHealth Group, UnitedHealthcare, or Optum Executives.
Surgical Scheduler-Breast Surgery Mass General BrighamSurgical Scheduler-Breast SurgeryBoston, MassachusettsProvides excellent customer service to both internal and external customers of the Mass General Brigham Hospitals and ambulatory practices; supports ongoing communication and provides service recovery when needed with patients and referring physicians. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Healthcare Associates Practice Representative Lahey Hospital and Medical CenterHealthcare Associates Practice RepresentativeBoston, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
Practice Representative Lahey Hospital and Medical CenterPractice RepresentativeLexington, MA$20.50–$27.59 / hourCustomer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Facilitates timely flow and proactively solves flow issues (i.e., early or late patient, late provider, etc.) Acts as liaison between patient and practice staff to ensure optimal flow and service delivery.
NewNew Patient Coordinator Dana-Farber Cancer Institute IncNew Patient CoordinatorBOSTON, MA$45,500–$54,400 / yearAssigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.
New Patient Coordinator I-Pediatrics Dana-Farber Cancer Institute IncNew Patient Coordinator I-PediatricsBOSTON, MA$45,500–$54,400 / yearAssigned to work with a clinical practitioner group consisting of physicians, physician's assistants, program nurses and nurse practitioners and other care providers, the individual in this position will play a critical role in facilitating all aspects of patient care. This includes the responsibility to collect detailed clinical information provided by patients, internal/external providers, and others such as staff from ancillary services, and either resolve problems directly or ensure appropriate escalation to management.