UNKNOWN

FEED

Under the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The employee is also required to balance, crouch, feel, finger, handle, pull, push, reach, speak, stand, stoop, talk, see, and walk.

HOUR

City of Amarillo, TX

Call Center Agent

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Responsible for staff scheduling to include: employee training/re-training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations. Associate's Degree from an accredited college or university and/or commensurate experience in the areas of call center supervisory position.

Southeastrans, Inc.

Call Center Supervisor

Member Service Representatives are the primary liaison for our members to obtain the information or support they need As such, our representatives are expected to fully understand member/ provider needs, and within corporate/ department policies, take whatever action is necessary to fully satisfy the inquiry. Member Services has proven to be a launching pad of development that has translated into long term careers with advancement opportunities throughout the company in a number of different key area’s such as; Sales and Marketing, Provider Relations, Care Services, Pharmacy and other functions of the operation.

Fallon Health

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr

[AW]-iCims

This role is responsible for addressing a variety of financial needs with accuracy, professionalism, and urgency while identifying opportunities to promote products and services that improve members' financial wellbeing. Demonstrated ability to provide exceptional member support across a variety of routine inquiries, including account servicing, transaction assistance, and product information, while meeting departmental expectations for quality, efficiency, and member satisfaction.

Michigan State University Federal Credit Union

Call Center Member Services Specialist - Auburn Hills

Cooper’s Plumbing & Air is seeking an experienced, motivated Call Center & Dispatch Manager to lead our customer service representatives and dispatch team, maximize booking opportunities, improve scheduling efficiency, and deliver an outstanding customer experience. Are you a results-driven leader who knows how to turn a busy call center into a high-performing team that delivers exceptional customer service?

Cooper's Plumbing & Air

Call Center & Dispatch Manager

SUMMARY: Responsible for leading day-to-day call center operations and workforce management activities to maximize human and technology resources while ensuring exceptional customer service, operational efficiency, schedule adherence, productivity, and contractual performance. Additionally, the position develops and implements systems, processes, and procedures that enhance operational quality, improve efficiency, support service performance, and drive continuous improvement while maintaining a strong focus on member experience and organizational goals.

Call Center Manager (WI)

Oversees daily team performance, coaching, workforce utilization, employee development, and escalation resolution to ensure exceptional service delivery for members, providers, and clients while maintaining a productive and engaged work environment. Manage workforce scheduling activities, including employee training and retraining, vacations, breaks, overtime assignments, shift rotations, coverage planning, and staffing for absences.

Call Center Supervisor - WI

The Operations Trainer's primary duties will be to conduct the training program for all newly hired call center personnel, serve as a support person at the contact centers and assist in the development of training. Partner with the Learning and Development Leadership to develop, revise and execute training programs that are in line with the overall corporate strategic goals.

Call Center Trainer

Working closely with executive leadership and cross-functional partners, this role will build a high-performing, technology-enabled Call Center organization capable of supporting business growth while delivering exceptional experiences to Velocity''s enterprise clients. The Senior Director will lead the evolution of Call Center operations through workforce optimization, intelligent automation, AI-enabled customer support tools, advanced analytics, and process improvement, while personally owning the executive relationship with Velocity''s largest enterprise accounts.

Velocitymsc

Sr. Director, Enterprise Call Center Support - (Hybrid in Holland, OH)

The Accounting Call Center Specialist provides exceptional customer service while responding to inbound phone calls and emails from customers, vendors, dealerships, and internal business partners. This role is responsible for resolving routine inquiries, researching account information, processing requests, maintaining accurate records, and coordinating with multiple departments to ensure timely resolution of customer and vendor issues.

Group 1 Automotive Inc

Accounting Call Center Specialist

We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.

UnitedHealth Group is a health care and well-being company that’s dedicated to improving the health outcomes of millions worldwide. We are comprised of two distinct and complementary businesses, UnitedHealthcare and Optum, working to build a better health system for all. Here, your contributions matter as they will help transform health care for years to come. Make an impact with a diverse team that shares your passion for helping others.

What we do

Gain insights on how we work to help people live healthier lives and help make the health system work better for everyone by watching this video.

<a href="https://www.youtube.com/watch?v=5PbNyi2IDkY">https://www.youtube.com/watch?v=5PbNyi2IDkY</a> 

Caring. Connecting. Growing together. 

Being a part of UnitedHealth Group means working to improve health outcomes for everyone, including yourself. Here is how:

• Caring. Your total health and well-being are important to us. Whatever matters most to you — we have resources to help you be your best at work and at home. The benefits range from free Peloton courses to financial counseling. <a href="https://careers.unitedhealthgroup.com/culture/what-we-offer/">Learn more about what we offer.</a> 

• Connecting. We recognize our collective power to make an impact across our communities because we believe the health of any society is measured by the overall health of its people. <a href="https://careers.unitedhealthgroup.com/culture/">Learn more about our culture.</a> 

• Growing together. UnitedHealth Group is full of inspiring career stories, and we offer a lifetime of opportunities. <a href="https://careers.unitedhealthgroup.com/career-areas/">Discover all the ways you can learn, grow and develop.</a>

UnitedHealth Group Inc

Customer Service (Call Center) - San Juan, PR

Acts as a primary point of contact for escalated service issues from consumers, dealers, and internal customers such as sales and negotiates these issues to a mutually beneficial conclusion while considering the impact on cost, customer satisfaction and our brand. Effectively interacts with team members that have diverse backgrounds and temperaments, while demonstrating a genuine interest in team members, maintaining open lines of communication with team members and being an advocate for team members.

Work at Acme.com

This position reports to the Catering & Guest Services Call Center Manager and works closely with guests, Off-Premises and Guest Services teams, as well as partners in Operations, Marketing, and Information Technology. The Portillo’s Concierge serves as the friendly, knowledgeable voice of Portillo’s, acting as a key connection point between our guests and our brand.

Portillo’s

Concierge – Catering & Guest Services (Call Center Representative) - SEASONAL

Call center experience — 5+ years working in a call center, contact center, or customer service/dispatch team, including at least [3] year(s) in a supervisor, lead, or manager role. ServiceTitan experience — hands-on, day-to-day use of ServiceTitan, including booking calls, managing the dispatch board, and running reports.

📍Address: 4282 North Dupont Highway, Dover, DE 19901
☎Phone: +1 (302) 613-0703
Benjamin Franklin Plumbing of Dover, DE is a full-service plumbing company offering emergency repairs, system installations, and preventative maintenance throughout Delaware. Our experienced team specializes in tankless water heater installation, water heater repair, drain cleaning, sewer inspection, faucet and toilet repair, garbage disposal repair, and more. We’re available 24/7 for emergency plumbing services, ensuring that your needs are met promptly and professionally.
With offices in Dover, Wilmington, and Milford, we proudly serve Kenton, Odessa, Clayton, Cheswold, Woodside, Viola, Felton, Hartly, Smyrna, Houston, Marydel, Magnolia, Townsend, Frederica, and St Georges. Contact us today for reliable and efficient plumbing solutions.

Benjamin Franklin Plumbing

Call Center Manager

ADAPTED_NOW

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Handle escalations from the Call Center regarding complex issues or difficult customers involving fare-related issues.

Axelon

Fares Call Center Representative

Please note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Complete calls in an accurate and timely manner; transfer calls to appropriate areas as needed; notify manager/supervisor of difficult calls (clarification re insurance, problem callers, etc.); seek appropriate resources to solve problems effectively.

Children's Hospital

Access Call Center Representative

What the day looks like: In this important role, you will work alongside a close-knit team spread across NC & SC to answer and route calls from injured people. Our President was named one of the state's most influential business leaders, and has been recognized for advancing diversity and inclusion in the legal profession.

Law Offices of James Scott Farrin

Law Office Call Center Representative

Maintain external contacts with policyholders, providers of service, agents, attorneys and other carriers as well as internal contacts with peers, management, and other support areas with a positive and professional approach. With strong industry knowledge, we deliver value to our customers by providing compassionate customer service, efficient processing, and quality results.

Insurance Administrative Solutions LLC

Health Insurance Call Center Representative (Medicare)

Summary of Functions: The Family Care Coordinator (FCC) is primarily responsible for obtaining telephonic donor authorizations from the Authorizing Party in a timely and consistent manner; providing the Authorizing Party with honest and unbiased donation options; and completing the medical/social history questionnaire with the appropriate person to assist in determination of donor eligibility. Communicates with donation partner facilities to obtain necessary medical information to facilitate tissue donation, including but not limited to obtaining cause of death, lab values, last known alive/last seen alive, autopsy statues, temperatures, WBC, chest-rays, course of medical treatment, and or circumstance surrounding death.

YEAR

OneLegacy

Family Care Coordinator (Call Center Representative)

Located at Napleton’s Midwest BDC Call Center , in Merrillville, IN , the BDC Representative is responsible for handling internet inquiries and phone leads (NO COLD CALLS) to generate appointments for the dealership sales departments. Take advantage of this rare opportunity to join one of the country’s largest and most successful automotive dealership groups and Apply Today!

Call Center Jobs in the United States

Call Center Agent City of Amarillo, TX

Call Center Supervisor Southeastrans, Inc.

Call Center Service Reps – Hybrid/Remote! Training! Benefits! Career Path! $22/hr Fallon Health

Call Center Member Services Specialist - Auburn Hills Michigan State University Federal Credit Union

Call Center & Dispatch Manager Cooper's Plumbing & Air

Call Center Manager (WI) Southeastrans, Inc.

Call Center Supervisor - WI Southeastrans, Inc.

Call Center Trainer Southeastrans, Inc.

Sr. Director, Enterprise Call Center Support - (Hybrid in Holland, OH) Velocitymsc

Accounting Call Center Specialist Group 1 Automotive Inc

Customer Service (Call Center) - San Juan, PR UnitedHealth Group Inc

Call Center Supervisor Work at Acme.com

Concierge – Catering & Guest Services (Call Center Representative) - SEASONAL Portillo’s

Call Center Manager Benjamin Franklin Plumbing

Fares Call Center Representative Axelon

Access Call Center Representative Children's Hospital

Law Office Call Center Representative Law Offices of James Scott Farrin

Health Insurance Call Center Representative (Medicare) Insurance Administrative Solutions LLC

Family Care Coordinator (Call Center Representative) OneLegacy

Call Center/BDC Representative River Oaks Honda

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