UNKNOWN

FEED

OTHER

Reporting to the Quality Assurance Supervisor, the Quality Assurance Specialist is responsible for conducting quality reviews across various functional areas, identifying trends and issues, and supporting continuous improvement initiatives. The successful candidate will demonstrate strong attention to detail and contribute innovative strategies to improve quality, accuracy, and operational processes.

Hire Evolution Consulting

Quality Assurance - Call Center, E Hartford, CT

WorkWolf

HOUR

Throughout the past 35+ years, MMC, one of the most trusted names in workforce management services, has successfully delivered strategic solutions to large and small businesses in numerous industries. This position is ideal for someone who enjoys helping customers, communicates professionally, and is comfortable navigating multiple computer systems while handling inbound calls.

MMC Group

Call Center Agent, Full-Time

jobdiva

This is an excellent opportunity for a healthcare customer service professional who enjoys helping patients, answering questions, and providing timely and professional support in a fast-paced call center environment. Dean's Professional Services is a national, award-winning staffing firm providing temporary, temp-to-hire, and direct hire solutions across healthcare and professional industries.

Dean's Professional Services

Call Center Agent

LogicMelon

Ztek Consulting Inc is a minority- and woman-owned business enterprise that leverages a unique blend of human talent, machine learning algorithms, and artificial intelligence to provide customized talent management solutions for clients. Answer inbound calls from shareholders and prospective shareholders - Promptly respond to clients' telephone inquiries and ensure that their needs are met with accuracy and professionalism.

Ztek provides Talent Acquisition services that meets the need of small, medium and enterprise-sized organizations. Our services offer the expertise and flexibility to ensure your hiring plans deliver a lasting strategic advantage, enabling you to focus more on growing your business while we help answer your “who” challenges.
Our name is initiated by the letter “Z” signifying the third axis of the Cartesian coordinate system and we pride our services in rendering the third dimension for the talent acquisition and consulting paradigm for our clients.
Our successful operating track record for over 18 years covers North America, Europe and India and is supported by an active staff of over 600 associates dedicated in delighting our client base.
ZTEK is a Woman owned and Minority Certified business enterprise (MBEs) and certified as a diversity supplier by Georgia Minority Supplier Development Council (GMSDC), which is the Georgia chapter of the National Minority Supplier Development Council (NMSDC).

Ztek Consulting INC

Call Center Agent (CSR)

Ceipal

FULL_TIME

Knowledge and skills required for the position are:Previous office experience preferredExperience in customer service preferredStrong oral and written communication skillsProficiency in Microsoft Office, specifically word, outlook and excelJoin our team today! What would you do as a Call Center RepresentativeAs a Full-Time Call Center Representative at Perdue, Brandon, Fielder, Collins and Mott L.L.P. in Amarillo, Texas, you will play a pivotal role in our customer service operations by making outbound calls and efficiently managing a high volume of inbound calls.

Perdue, Brandon, Fielder, Collins and Mott L.L.P.

Call Center Representative

Talent Acquisition

First/M-mid shifts ( 9:00 am - 5:30 / 10:00 am - 6:30 ) Pay Rate - $16.25 per hour Second shift positions ( 12:30 pm - 9:00 pm) Pay Rate - $16.75 per hour Responsibilities: * Call quality assurance: listening to recorded incoming calls to verify customer data against appointment data, correcting opportunities when available. Responsible for ensuring appointment correctness, monitoring call quality and data input, and piloting special programs.

Great Day Improvements: A Family of Brands

[AW]-iCims

Answer inbound calls from shareholders and prospective shareholders Promptly respond to clients’ telephone inquiries and ensure that their needs are met with accuracy and professionalism. Answer incoming calls from shareholders, brokers and institutional clients for the various clients that client support.

ICONMA, LLC

Call Center Agent / Financial Services CSR

Provides personalized tutorial showing new users how to navigate the Patient Portal including downloading the Patient Portal app on patient’s smartphone, signing into the app, and teaching patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.). Assists patients and families remotely to enroll via email invitation or self- enrollment, download the Patient Portal app on patient’s smartphone, sign into the app, and teach patients and families to use features of the Patient Portal (view labs, notes, message doctor, renew prescriptions, join video visit, etc.).

Heluna Health

Senior Community Health Worker - Call Center Agent

This role focuses on high-volume outbound calls , reactivating existing customers, following structured scripts, and booking qualified service appointments. We are hiring an Outbound Call Center Sales Representative to drive revenue through outbound calling, inside sales, and appointment setting in the HVAC and home services industry.

Advantage HVAC, Plumbing, and Electrical

Outbound Call Center Representative

With our family of companies — Business Information Group, Certiphi Screening, Truescreen, and our sister company Fieldprint — we support some of the biggest names in business, healthcare, education, and government. Job Description: The Occupational Health Services Researcher supports our clients’ applicants by handling incoming calls regarding drug screens and other health services.

Vertical Screen Inc.

Overnight Call Center Rep - Drug Testing Team

Advise call center staff as needed and review staff’s work to ensure the highest quality work is performed when screening participants for studies. The Call Center Coordinator supports participant recruitment through the planning and execution of recruitment strategies using a combination of media and community outreach.

Fortrea

Call Center Coordinator II

In this role, you''ll engage with customers through inbound and outbound phone campaigns, help resolve questions and concerns, and create positive customer experiences that strengthen loyalty and support our clients'' success. APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services that enhance the ownership experience for customers and drive growth for our partners.

Gwc Warranty Corporation

Bilingual Inbound Call Center Agent

This position will assist citizens by providing parking citation information, determining appropriate action to resolve problems, answering inquires, maintaining database, scheduling adjudicator appointments, data entry, and other duties as assigned. Analyze citizens’ account, using E-TIMS to assist with questions and informing citizens on proper ticket penalty structure, payment dates and deadline, schedule adjudicator hearings.

Hudson and Associates

Call Center Lead Customer Service Representative (LCSR

We're seeking a detail-oriented professional who thrives in a fast-paced environment and enjoys helping customers while keeping operations running smoothly. Looking for an opportunity to build your administrative and customer service experience with a well-established organization?

CSR, Call Center, E Hartford, CT

At MECU, we prioritize the well-being and growth of our employees by offering a comprehensive benefits package that includes but not limited to: Medical, Dental, and Vision Coverage: Plans are available for both employees and their families to ensure comprehensive health coverage. While performing the duties of this position, the successful candidate is regularly required to sit; use hands and fingers to handle objects, tools, keyboards or controls; talk and hear.

Municipal Employees Credit Union of Baltimore, Inc.

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2)

clearcompany

Provide customers with timely and accurate responses to issues by tracking issues from receipt to completion using the Customer Administration Tool (CAT) and the MBTA Customer Relations Management System (IRIS/HEAT). Handle escalations from the Call Center regarding complex issues or difficult customers involving fare-related issues.

Axelon Services Corporation

Fares Call Center Representative

Customer Service: Ability to provide a high level of customer service to patients, visitors, staff and external customers in a professional, service-oriented, respectful manner using skills in active listening and problem solving. Informs patient of necessary preparation for scheduled visit, including providing documents, films and notes from other providers, required preparation and protocol for diagnostic tests and procedures.

Lahey Hospital and Medical Center

Patient Service Rep - Ortho Call Center

You would be reaching out to customers to get their deliveries scheduled, updating the accounts portal (if they have one) answering phones and sending out emails to customers, reaching out to drivers. A customer service representative will act as a liaison, provide service information, and resolve any emerging problems that our customers and accounts might face with accuracy and efficiency.

Island Deliveries

Customer Service Call Center

BreezyHR

As a Call Center Representative, you will be responsible for handling inbound and outbound calls from customers, providing them with excellent service and resolving any issues or concerns they may have. Our team of dedicated professionals are committed to delivering the highest level of service and building lasting relationships with our clients.

Call center representative

Achieve Key Performance Indicators: efficient handle time, productivity in terms of number of calls handled, conversion rates, patient satisfaction scores, accurate info capture, schedule adherence, etc. Leverage technology and knowledge base content modules to provide an experience that “feels local” from giving pinpoint directions, to sharing information about a specific provider or clinic.

Call Center Jobs in the United States

Quality Assurance - Call Center, E Hartford, CT Hire Evolution Consulting

Call Center Agent, Full-Time MMC Group

Call Center Agent Dean's Professional Services

Call Center Agent (CSR) Ztek Consulting INC

Call Center Representative Perdue, Brandon, Fielder, Collins and Mott L.L.P.

Call Center Representative Great Day Improvements: A Family of Brands

Call Center Agent / Financial Services CSR ICONMA, LLC

Senior Community Health Worker - Call Center Agent Heluna Health

Outbound Call Center Representative Advantage HVAC, Plumbing, and Electrical

Overnight Call Center Rep - Drug Testing Team Vertical Screen Inc.

Call Center Coordinator II Fortrea

Bilingual Inbound Call Center Agent Gwc Warranty Corporation

Call Center Lead Customer Service Representative (LCSR Hudson and Associates

CSR, Call Center, E Hartford, CT Hire Evolution Consulting

Account Service Representative I/II (Call Center) - Inbound (162ASR1/162ASR2) Municipal Employees Credit Union of Baltimore, Inc.

Fares Call Center Representative Axelon Services Corporation

Patient Service Rep - Ortho Call Center Lahey Hospital and Medical Center

Customer Service Call Center Island Deliveries

Call center representative AYS

Healthcare Call Center Representative (Temp-to-Perm) Ivyrehab

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