NewBilingual Member Contact Center Supervisor, Tyler West Office, Tyler TX Altra Federal Credit UnionBilingual Member Contact Center Supervisor, Tyler West Office, Tyler TXTyler, TXKey Responsibilities Manage the day-to-day flow in the contact center, including handling calls, live chat, emails, secure messaging, escalated phone calls, staff support, quality assurance monitoring, and scheduling changes, as necessary. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.
NewCall Center Sales Representative II (Experienced) MCI CareersCall Center Sales Representative II (Experienced)Killeen, TX$14MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
New**Travel Splicing Supervisor, Data Center* ADB Companies Inc**Travel Splicing Supervisor, Data Center*Stafford, TXUtilize expertise in Central Office Frame Verification to execute IDC termination (66/110/LSA blocks) termination of coaxial cable using F connectors, and testing paired cables using pair scanners. Expertly add and remove non-powered and powered cables and equipment (i.e. racks, cabinets, etc.) following the scope of the project, including wiring, connections, and rack elevation drawings.
NewRisk Analyst Supervisor JobotRisk Analyst SupervisorHouston, TX$90,000–$140,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. You'll oversee ETRM pricing processes, ensure accurate portfolio valuations, partner with cross-functional teams to improve systems and workflows, and serve as the go-to expert for pricing, market data, and risk analytics across the organization.
Registered Nurse Transfer Center - Patient Intake CHRISTUS HealthRegistered Nurse Transfer Center - Patient IntakeTyler, TXThe CHRISTUS Transfer Center RN will utilize problem solving and customer service skills to determine the best course of action for the patient, the physician, and the hospital by working closely with facility House Supervisors, referring physicians, ED and inpatient staff to ensure the effective and efficient transfer of every patient. Exhibits excellent customer service skills, including telephone and personal contact with all CHRISTUS Transfer Center groups (i.e. physicians, case managers, nurses, administrators, and colleagues).
Account Manager Hajoca CorporationAccount ManagerFort Worth, TXEffectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. . Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
Account Manager 01 ONSITE Hajoca CorporationAccount Manager 01 ONSITEFort Worth, TXEffectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. . Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
Account Manager ONSITE Hajoca CorporationAccount Manager ONSITEFort Worth, TXEffectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. . Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
Account Manager 01 OFFSITE Hajoca CorporationAccount Manager 01 OFFSITEFort Worth, TXEffectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. . Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
Account Manager OFFSITE Hajoca CorporationAccount Manager OFFSITEFort Worth, TXEffectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, and customer contact files, and to analyze customer data. . Work with the customer, Profit Center Manager, and Credit Manager to facilitate payment of all accounts receivable; communicate any changes in a customer’s business that might cause a credit risk.
HVAC/R Service Supervisor - Commercial & Industrial CoolSysHVAC/R Service Supervisor - Commercial & IndustrialHumble, TX$84,500–$139,000Strong customer service skills, including an ability to proactively address customer issues and concerns and ability to forge strong working relationships with customers. Ability to use typical business tools including E-Mail, Word, Excel, Work Order/Dispatch Software, Enterprise Resource Planning (ERP) software, etc.
NewRadiology Technologist, On-Call Covenant HealthRadiology Technologist, On-CallLubbock, TXTogether, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. Under the direct supervision of the Diagnostic Supervisor and the general supervision of the Director of Imaging Services, performs radiological procedures to assist in the diagnosis and treatment of disease and injuries.
Physical Therapist – West Outpatient Center Christus HealthPhysical Therapist – West Outpatient CenterBeaumont, TXDemonstrates ability to work in multiple departments; able to communicate with supervisors when this need arises; able to transform from one setting to another easily; seeks out opportunities for new learning in different settings. Demonstrates the ability to exercise critical thinking, objectively reassessing patients each session, making adjustments during treatment that lead to highly efficient care.
Transfer Center RN Medical City PlanoTransfer Center RNPlano, TXWhat you will do in this role: Performs all transfer center functions, including centralized patient placement, in a timely, customer centered professional manner with the aid of a computer database consisting of facility service profiles, approved clinical protocols, established patient care protocols, and healthcare information. Coordinates transfer of emergent, urgent and elective patients to a final destination facility from all potential referral sources to include but not limited to hospitals, clinics, post-acute centers, and physician offices via a single call to initiate acceptance and expedite decision making relative to a potential transfer.
NewCustomer Care Red Alert Supervisor Rooms To GoCustomer Care Red Alert SupervisorBrookshire, TXMore than 30 years later and now America's #1 independent furniture retailer, that mission remains the same: make it easy to create a beautiful home by offering stylish, designer-curated rooms of furniture at an exceptional value through a simplified and customer-friendly shopping experience. The Red Alert(RA) department is responsible for ensuring that customers getting a redelivery or exchange get the correct and damage free product delivered to them.
staff - Registered Nurse (RN) - Manager - $52 per hour Cook Children’s Health Care Systemstaff - Registered Nurse (RN) - Manager - $52 per hourFort Worth, TXThe RN Supervisor, Utilization Management is responsible for supervising/ coaching/ mentoring STAR/ CHIP/ or STAR Kids workgroups (Pods) comprised of UM/ECM RN and support staff to achieve department goals and objectives. This is what drives us to blaze new trails with innovative technology, research, exceptional medical care and competitive programs that benefit children who don’t otherwise have access to quality health care.
NewManager Diagnostic Imaging Covenant HealthManager Diagnostic ImagingLevelland, TXOur not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, outreach programs, hospice and home care, and even schools for nursing and radiography. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington.
NewSales Growth Specialist | Killeen, TX MCI CareersSales Growth Specialist | Killeen, TXKilleen, TX$14MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Supervisor ElovateCall Center SupervisorEl Paso, TexasThe Supervisor focuses on real-time performance management of Tier 1 and Tier 2 client support function, coaching, and issue resolution, while escalating broader operational risks or systemic issues to Call Center Management. We deliver data-driven automated traffic enforcement solutions — covering speed, red light, school zone, and work zone safety — designed to prevent dangerous driving behaviors before they lead to incidents.
Customer Care Unit (Call Center) Supervisor American National Bank of TexasCustomer Care Unit (Call Center) SupervisorMesquite, TXThe Customer Care Unit Supervisor is responsible for supervising a centralized Customer Care Unit (CCU) that provides a variety of sales and service functions to bank customers and prospects with paying and receiving transactions as a virtual teller and processes consumer loan applications and new accounts via phone and internet. Provides input on personnel actions, including staffing interviews, selections, terminations, disciplinary actions, and staff scheduling; ensures monthly coaching and performance and salary reviews reflect accurate, comprehensive feedback; guides staff in developing individual development plans.
NewLimited Service Call Center Supervisor MaximusLimited Service Call Center SupervisorSan Antonio, TXFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .
Call Center Customer Service Supervisor MCI CareersCall Center Customer Service SupervisorKilleen, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Sales Supervisor MCI CareersCall Center Sales SupervisorKilleen, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Sales Supervisor – Medicare & Senior Market Products Keystone AdvisorsCall Center Sales Supervisor – Medicare & Senior Market ProductsHOUSTON, TXThe ideal candidate possesses strong Medicare sales leadership experience, advanced technical aptitude, and a proven track record of increasing production through consultative selling, cross-selling, retention, and customer engagement strategies. Keystone Advisors is seeking a results-driven Call Center Sales Supervisor to lead, coach, and develop a team of licensed insurance agents focused on Medicare Advantage, Medicare Supplement, Prescription Drug Plans, and ancillary insurance products.
Experienced Call Center Operations Supervisor MCI CareersExperienced Call Center Operations SupervisorKilleen, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Experienced Call Center Quality Assurance Supervisor MCI CareersExperienced Call Center Quality Assurance SupervisorKilleen, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Supervisor - Call Center (Temporary, Remote McAllen, TX) Maximus IncSupervisor - Call Center (Temporary, Remote McAllen, TX)McAllen, TXRemoteMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. You must be able to pick up and return your equipment at the Maximus McAllen, TX location and you will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
["Call Center Client Account Manager III","Call Center Client Account Manager III"] Mass Markets["Call Center Client Account Manager III","Call Center Client Account Manager III"]Dallas$55,000–$65,000 / yearMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Manager Perdue, Brandon, Fielder, Collins and Mott L.L.P.Call Center ManagerHouston, TXFull timeExceptional communication skills (verbal and written).Proficient in Microsoft Excel, Word, Office Suite, and SQL.Skilled in data analysis, decision‑making, and problem‑solving. We're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team.
HEALTH CARE CALL CENTER MANAGER University of Texas Rio Grande ValleyHEALTH CARE CALL CENTER MANAGEREdinburg, TXPosting Number SRGV9072 Working Title HEALTH CARE CALL CENTER MANAGER Number of Vacancies 1 Location Edinburg, Texas Department School of Medicine/ Revenue Cycle FTE 1.0 FLSA Exempt Scope of Job. Responsible for the day-to-day operations of the referral coordination center, access center/contact center, nurse triage line, and centralized scheduling function in support of the UTRGV Health clinical care enterprise.
CALL CENTER AGENT City of Amarillo, TXCALL CENTER AGENTAmarillo, TXUnder the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems Ability to deal effectively with others in a courteous manner.
Call Center Agent City of Amarillo, TXCall Center AgentAmarillo, TXUnder the direct supervision of the Call Center Supervisor, a Call Center Agent is an individual who works closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. Working knowledge of customer service techniques, database systems, web-based systems, and billing systems Ability to deal effectively with others in a courteous manner.
Call Center Manager Perdue Brandon Fielder Collins and Mott LLPCall Center ManagerHouston, TXWe're seeking a motivated Call Center Manager to lead daily operations, support staff development, and ensure high-quality performance across the team. Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance management criteria.
Call Center Customer Service Manager MCI CareersCall Center Customer Service ManagerKilleen, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCall Center Agent (Bilingual English and Spanish Preferred) i3 VerticalsCall Center Agent (Bilingual English and Spanish Preferred)Sulphur Springs, TexasAssist Call Center Supervisor and Operations Manager with office tasks as needed. Skip tracing for good address and phone numbers as scheduled/needed.
NewCall Center Agent i3 VerticalsCall Center AgentSulphur Springs, TexasAssist Call Center Supervisor and Operations Manager with office tasks as needed. Skip tracing for good address and phone numbers as scheduled/needed.
Call Center Operations Manager MCI CareersCall Center Operations ManagerKilleen, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Experienced Call Center Manager MCI CareersExperienced Call Center ManagerDallas, TexasMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
NewCall Center Agent i3 Verticals, LLC (formerly Charge Payment, LLC)Call Center AgentSulphur Springs, TXAssist Call Center Supervisor and Operations Manager with office tasks as needed. Skip tracing for good address and phone numbers as scheduled/needed.
NewCall Center Agent (Bilingual English and Spanish Preferred) i3 Verticals, LLC (formerly Charge Payment, LLC)Call Center Agent (Bilingual English and Spanish Preferred)Sulphur Springs, TXAssist Call Center Supervisor and Operations Manager with office tasks as needed. Skip tracing for good address and phone numbers as scheduled/needed.
Call Center Representative People's Community ClinicCall Center RepresentativeAustin, TexasRemote$16–$18 / hourFull timeCall Center Representatives support the mission of People's Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care. Identify opportunities to improve workflow, work processes, and patient care, and work cooperatively to implement these and other quality improvements.
Call Center Representative PEOPLES COMMUNITY CLINICCall Center RepresentativeAustin, TX$16–$18 / hourCall Center Representatives support the mission of People''s Community Clinic by helping coordinate the flow of patient callers in a manner that reflects superior customer service and ensures timely patient care. Identify opportunities to improve work flow, work processes and patient care, and work cooperatively to implement these and other quality improvements.
Call Center Representative Job Openings (DALLAS, TX, USA) MCI LCCall Center Representative Job Openings (DALLAS, TX, USA)TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. POSITION RESPONSIBILITIES Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Dallas • Provide accurate, timely information on products, services, accounts, and billing • Resolve customer concerns and escalate complex cases when required • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction • Accurately document all customer interactions in the CRM system • Follow call scripts, compliance requirements, and all call center procedures • Identify cross-sell or upsell opportunities when appropriate • Maintain a professional, empathetic approach with every customer.
Call Center Representative Job Openings (KILLEEEN, TX, USA) MCI LCCall Center Representative Job Openings (KILLEEEN, TX, USA)Killeen, TXMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. POSITION RESPONSIBILITIES Key Responsibilities: • Manage high-volume inbound and outbound calls as a Call Center Representative in Killeen • Provide accurate, timely information on products, services, accounts, and billing • Resolve customer concerns and escalate complex cases when required • Achieve call center performance targets, including QA scores, resolution time, and customer satisfaction • Accurately document all customer interactions in the CRM system • Follow call scripts, compliance requirements, and all call center procedures • Identify cross-sell or upsell opportunities when appropriate • Maintain a professional, empathetic approach with every customer.
Part Time/On call Mail Center Associate IST Management Services IncPart Time/On call Mail Center AssociateHouston, TXThe duties will consist of performing various mail center related tasks, shipping & receiving services, document printing, hospitality, conference room services, and front desk reception services within a corporate working environment. Setup conference rooms for meetings, maintain site common areas, including kitchen/break-rooms to ensure areas are cleaned (ie - unload/load dishwasher, setup water and coffee for meetings, etc).
Part-Time/On-call Mail Center Associate IST Management ServicesPart-Time/On-call Mail Center AssociateHouston , TexasPart timeThe duties will consist of performing various mail center related tasks, shipping & receiving services, document printing, hospitality, conference room services, and front desk reception services within a corporate working environment. Setup conference rooms for meetings, maintain site common areas, including kitchen/break-rooms to ensure areas are cleaned (ie - unload/load dishwasher, setup water and coffee for meetings, etc).
Call Center Client Account Manager III MCI CareersCall Center Client Account Manager IIIDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Client Account Manager I MCI CareersCall Center Client Account Manager IDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
Call Center Client Account Manager II MCI CareersCall Center Client Account Manager IIDallas, TexasFull timeMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.