NewLead Nutrition Call Center (Full Time, Days) Nicklaus Children's HospitalLead Nutrition Call Center (Full Time, Days)Miami, FLAssists in the delivery of quality customer service to all patients and guests of Yummy Cafe by assuring full menu availability during hours of operation and certifying the NCHS iCREATE Values and Behaviors are followed. Under the guidance of the Food and Nutrition Services Patient Manager, supports the daily operations of Patient Room Services to ensure efficient and high-quality service delivery.
Scheduler, Patient Navigation - Customer Service Call Center Trinity HealthScheduler, Patient Navigation - Customer Service Call CenterFt. Lauderdale, FLRemoteMinistry/Facility Information: A member of Trinity Health, one of the largest multi-institutional Catholic health care delivery systems in the nation, Fort Lauderdale-based Holy Cross Hospital, dba Holy Cross Health, is a full-service, not-for-profit, Catholic, teaching hospital operating in the spirit of the Sisters of Mercy. Through strategic collaborations and a commitment to being a person-centered, transforming, healing presence, the 557-bed hospital offers progressive inpatient, outpatient and community outreach services and clinical research trials to serve as our community's trusted health partner for life.
Call Center Agent South Palm OrthopedicsCall Center AgentDelray Beach, FloridaSchedule appointments, appropriately based on knowledge of service provided; handle patients appointment reminders and make calls to ensure schedule is full for the next day. Populate new patient information into records and update information for existing patients.
Remote Contact Center Supervisor Hotwire CommunicationsRemote Contact Center SupervisorFort Lauderdale, FloridaRemoteLead and manage a team of customer engagement specialists to ensure successful processes for schedule adherence, call center queues, timeliness of issue resolution, and quality and training needs. Oversee the daily management of call/ticket resolution call center service level requirements (Metrics) ensuring timely call pick up, wait times and abandonment rates as well as timely resolution and follow through.
Supervisor, Contact Center (H) University of MiamiSupervisor, Contact Center (H)FLAssists the Patient Access Manager with planning, organizing and scheduling for the daily expected call service level, volumes of visits pending verification and authorization within 14 days of scheduled appointment, including same day appointments and add-on in office procedures for the UMMG Practice. UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine.
Nurse Supervisor, Skilled Nursing Facilities, Perdue Medical Center, Full-Time, Evenings Jackson Health SystemNurse Supervisor, Skilled Nursing Facilities, Perdue Medical Center, Full-Time, EveningsMiami, FLNurse Supervisor, SNF oversees a team of staff in the absence of the Nurse Manager or department Director and acts independently to provide crisis management, interpret policy, make timely decisions that directly impact patient care, ensures effective communication and collaboration among departments. American Heart Association Basic Life Support (BLS) and any additional applicable life support certification for Healthcare Providers is required upon hire with at least 6 months validity and maintenance at JHS for the duration of employment.
Call Center Manager KORE1 TechnologiesCall Center ManagerFort Lauderdale, FL$8,000–$15,000 / yearThis role ensures high-quality patient service, operational efficiency, staff performance, and compliance with healthcare regulations while leading and developing a team of call center agents. KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Call Center Manager in the Fort Lauderdale area.
Contact Center Shop Care Supervisor Safelite Group, Inc.Contact Center Shop Care SupervisorFLFrom recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients. Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed.
NewAdministrative Assistant-Call Center Support Fort Lauderdale City CouncilAdministrative Assistant-Call Center SupportFort Lauderdale, FL$24.36–$37.76 / hourMay prepare and maintain payroll for assigned division; Maintains department filing, records and rosters; develops, implements and modifies filing systems; Operates a variety of office equipment including copiers, facsimile machine and computer; inputs and retrieves data and text. Under the U.S. Department of Educations Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale.
Call Center Manager VitalsearchgroupCall Center ManagerMiami, FloridaThe ideal candidate has experience in healthcare admissions, patient intake, or call center leadership, with strong communication skills and the ability to manage sensitive conversations with care and professionalism. A leading healthcare organization is seeking a compassionate and experienced Healthcare Call Center Manager to oversee patient intake, admissions coordination, and call center operations.
NewRecreation Center Supervisor III City of Boca RatonRecreation Center Supervisor IIIBoca Raton, FL$67,757.05–$86,864.54 / yearCASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year. ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year).
COOK (ON CALL) Compass Group North AmericaCOOK (ON CALL)Sunrise, FLBecome part of Restaurant Associates, the industry's leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations! Abides by all Company policies and procedures including but not limited to: The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
Biometrics (Fingerprint) Technician - On Call AmentumBiometrics (Fingerprint) Technician - On CallHialeah, FloridaManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Biometrics (Fingerprint) Technician - On Call Amentum Services IncBiometrics (Fingerprint) Technician - On CallFort Lauderdale, FLManage and complete with accuracy administrative paperwork such as tracking processing time for applicants, reconciliation paperwork of biometrics captured, assisting in maintaining a visitor control log for non-applicants entering the facility, signing off on facility checks and other administrative duties as needed. Ensure all who enter the ASC are approved applicants and visitors while providing both interior and exterior crowd control and assisting the staff in enforcing the rules and policies of the ASCs.
Radiologic Technologist 1, On call/Pool, 12-hour shifts, Days Jackson Health SystemRadiologic Technologist 1, On call/Pool, 12-hour shifts, DaysMiami, FLProduces radiographs of chest, abdomen, extremities, spine, and other areas by use of x-ray equipment in an emergency room, clinic or hospital area in a safe and responsible manner while maintaining a sensitivity to the patient''s age-specific needs. Any Employee who will be performing Point of Care and testing in the Operating Room, Neuro ICU, NICU, PICU, Pedi-ER, Cath Lab and/or Interventional Radiology areas, the educational degree must be verified at the time of hire.
Pharmacy Technician 1, On Call/Pool Jackson Health SystemPharmacy Technician 1, On Call/PoolMiami, FLPharmacy Technician I works under the direct supervision of licensed pharmacists providing a high level of assistance in compounding (sterile and non-sterile preparations), distribution and dispensing of medication and other pharmaceutical related supplies. For areas not served by point of care automated dispensing equipment, assures that required medications and supplies are dispensed following established procedures.
Pharmacy Technician 1, On Call/Pool, Variable Hours Jackson Health SystemPharmacy Technician 1, On Call/Pool, Variable HoursMiami, FLJackson Memorial is an accredited, tertiary teaching hospital with 1,500 licensed beds, where nearly every medical specialty is provided by some of the worlds most skilled and highly regarded multidisciplinary team of healthcare professionals. Pharmacy Technician I works under the direct supervision of licensed pharmacists providing a high level of assistance in compounding (sterile and non-sterile preparations), distribution and dispensing of medication and other pharmaceutical related supplies.
Public Safety Manager | Full Time | Miami Beach Convention Center Oak View GroupPublic Safety Manager | Full Time | Miami Beach Convention CenterMiami Beach, FL$70,000–$79,000 / yearUnder the direction of the Director of Public Safety & Transportation, the Public Safety Manager provides leadership to the full-time and part-time Public Safety Supervisors and Public Safety Officers (PSO) and coordinates all event-related public safety staffing, working closely with MBCC Event Managers, the Transportation Department, show management, contract partners, and third-party security vendors. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Communication Center Operator BORINQUEN HEALTH CARE CENTER INCCommunication Center OperatorMiami, FLEffectively deal with upset/angry callers; understand the importance of maintaining a professional attitude when handling all calls and escalate to a supervisor/manager when necessary; Use the most appropriate means to communicate with different personality types on the telephone and within the workplace. Answer inbound and make outbound calls in a high-volume call center, with computer input during calls, collect vital information patient to complete registration; Transfer calls to the appropriate department whenever necessary.
Work Café Relationship Manager, World Center, Miami, FL Banco Santander (Brasil) SAWork Café Relationship Manager, World Center, Miami, FLMiami, FLProactively promotes and cross-sells products and services based on customer need: effectively utilizing sales, customer profiling and customer service skills to make contributions toward individual and team goals. Specialist, Work Café Relationship Management serves as the primary resource for sales opportunities, new product account openings and referrals and is responsible for developing and maintaining business customer relationships.
NewDirector People Experience Center Assurant IncDirector People Experience CenterMiami, FL$103,800–$173,300 / yearA Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products. Build operating discipline through evidence-based approach, root cause analysis and continuous improvement Design seamless flows with appropriate choke points and controls Institutionalize knowledge lowering risk and dependence from individuals expertise build strong, efficient and accessible knowledge for employes and our own teams.
Data Center Commissioning Specialist - Mechanical - Building Engineering Gresham, Smith and PartnersData Center Commissioning Specialist - Mechanical - Building EngineeringFort Lauderdale, FLAs a Data Center Commissioning Specialist - Mechanical, you will: Perform on-site commissioning of critical infrastructure, including cooling systems (CRAC, CRAH, chiller plants), humidification systems, and fire suppression systems. Our commissioning team specializes in commissioning the mechanical, electrical, and plumbing systems of a diverse range of facilities, including mission-critical, industrial, healthcare, aviation, commercial, and education facilities.
NewContact Center Student Ambassador Broward Community CollegeContact Center Student AmbassadorFort Lauderdale, FL$36,800–$43,240 / hourDaily - 5%: Performs data entry and maintains various computer databases; performs analysis and calculations in the processing of data for recurring internal reports. Daily - 15%: Work closely with Contact Center Operations District Director to create and maintain knowledge base (KB) articles for admissions, advisement, and other student services and ensures that all articles are accurate and up-to-date.
NewSupervisor EEG/LTM Tech (Full Time, Evenings) Nicklaus Children's HospitalSupervisor EEG/LTM Tech (Full Time, Evenings)Miami, FLParticipates in Lean initiative to improve processes for opportunities to deliver higher quality, cost effective care, with greater customer service, & which impact can be measured by way of metrics. Supervises training of all LTM Technologists and works closely with physicians and the Clinical Coordinator of the Comprehensive Epilepsy Center to assure all patients'' needs are met.
Customer Service Supervisor Sonny's Enterprises LLCCustomer Service SupervisorTamarac, FloridaResolve product service problems (when needed) by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. The Customer Service Supervisor is responsible for supervising a staff of customer service representatives and ensures the delivery of excellent customer service so that customers are retained, satisfied and that their needs are fulfilled.
TireHub Logistics Center Leader TireHub LLCTireHub Logistics Center LeaderMiami, FLWorks and operate equipment in various settings, ranging from non-climate-controlled warehouses to customer locations. Collaborates: Continuously seeks input, guidance and understanding from appropriate functional leadership (IT/Fin/HR/Ops/Sales).
Ready Mix Concrete Dispatch Supervisor Titan America LLCReady Mix Concrete Dispatch SupervisorDeerfield Beach, FLCore Competencies: • Strong operational decision-making • High sense of urgency and situational awareness • Advanced problem-solving skills • Data-driven mindset • Clear and concise communication • Conflict resolution • Leadership and coaching ability • Ability to perform under pressure in fast-paced environment • Strong organizational skills. Monitor and analyze key operational metrics, including: • On-Time Delivery (OTD) • Cubic Yards per Driver Hour (CY/DH) • Lost Loads • Truck Turn Time • Driver Productivity • Call Center Service Levels.
NewContact Center Student Ambassador Broward CollegeContact Center Student AmbassadorFL$36,800–$43,240 / hourResponsibilities include but are not limited to answering general questions about degree, non-degree, and certificate options, providing detailed information on how to successfully complete application, assistance with removing holds such as residency and transcript requirements, asking qualifying questions to gather student information, conducting outreach to inactive students who have not registered for an upcoming term, providing solutions for missing financial aid documents and/or financial aid concerns, and confirming student satisfaction with current students. Under limited supervision, the Contact Center Student Ambassador works closely with the Manager, Contact Center Operations and Senior Director, Contact Operations to receive inbound calls and chats and make outbound calls supporting various initiatives at Broward College.
NewSupervisor of Resolutions / Escalations Choice Home WarrantySupervisor of Resolutions / EscalationsSunrise, FloridaThe ideal candidate brings strong leadership experience, a solutions-oriented mindset, and the ability to coach teams through complex customer interactions while improving performance, accountability, and overall service delivery. This role is ideal for someone passionate about developing high-performing teams, improving customer experience, and driving operational excellence in a fast-paced environment.
CS Specialist I - Customer Service Center WesBanco IncCS Specialist I - Customer Service CenterFLAssists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests.
Pharmacy Supervisor - Pharmacist - Days/Evenings - $7,500 Sign on Bonus - JDCH South Broward Hospital DistrictPharmacy Supervisor - Pharmacist - Days/Evenings - $7,500 Sign on Bonus - JDCHHollywood, FLAdditional Job Information: Complexity of Work: Role requires advanced technological, analytical, and critical thinking skills including effective verbal and written communication skills, decisive judgment and the ability to supervise a diverse team in a stressful environment effectively. At Memorial Healthcare System (MHS), our ever-growing pharmacy career options present unlimited opportunities to individuals passionate about advancing pharmacy practice.
Pharmacy Supervisor - Pharmacist - FT - Evenings - $7,500 Sign on Bonus - MHM South Broward Hospital DistrictPharmacy Supervisor - Pharmacist - FT - Evenings - $7,500 Sign on Bonus - MHMMiramar, FLAdditional Job Information: Complexity of Work: Role requires advanced technological, analytical, and critical thinking skills including effective verbal and written communication skills, decisive judgment and the ability to supervise a diverse team in a stressful environment effectively. At Memorial Healthcare System (MHS), our ever-growing pharmacy career options present unlimited opportunities to individuals passionate about advancing pharmacy practice.
Supervisor, Medication Adherence ChenMed LLCSupervisor, Medication AdherenceMiami, FLRemote$22–$31.42 / hourIn that regard, he/she is also responsible for investigating why patients are late to pickup their refills, calling patients who do not have auto-refill to encourage them to enroll, close the loop for patients who have not picked up their medications on time by either routing to the care team to refill, determining if the patient has moved to an external pharmacy, or is no longer prescribed the medication. The Supervisor, Medication Adherence must always provide excellent customer service and will approach every interaction with patients as an opportunity to support better health by ensuring they have addressed and are prepared to solve for barriers to patient medication adherence.
Supervisor, Nursing University of MiamiSupervisor, NursingDoral, FLUHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. Triage patient calls for patient counseling, obtaining refills of prescriptions, physician orders, cycle initiation and obtaining lab results to review with physician.
FLEET SUPERVISOR City of MiramarFLEET SUPERVISORMiramar, FL$63,702.78–$94,295.83 / yearUnder limited supervision, participates and directs the activities of personnel engaged in preventative and corrective maintenance and repairs on City-owned and operated vehicles and equipment, including heavy-duty trucks and equipment such as vacuum trucks, dump trucks, buses, medium and light duty vehicles, passenger cars, hydraulic systems and pumps, etc. Operates and/or maintains a variety of vehicle and equipment such as automobiles, trucks, heavy equipment, mechanic's tools, diagnostic machines, gas analyzer, computer, boats, trailers, forklift, backhoe, spray machinery, telephone, two-way radio, etc.
Medicare Sales Supervisor HealthPlanOne LLCMedicare Sales SupervisorFLManage day to day call center activities to include: monitoring key performance sale indicator reports, agent adherence, sales floor assistance. The Sales Supervisor is responsible for supervising and coordinating the daily activities of a team of licensed health agents engaged in promoting and selling plans by phone.
Supervisor Environmental Services (Full Time, Days) Nicklaus Children's HospitalSupervisor Environmental Services (Full Time, Days)Miami, FLOrients, trains, coaches, develops, and supervises all EVS staff under scope, including room cleans, floor care needs, waste stream management, linen management, etc. Demonstrates working knowledge of the cleaning and disinfection principles and requirements, proper chemical, equipment usage, and labor requirements for maintenance of furniture, furnishings, interior finishes for all areas of responsibility.
NewSupervisor EEG/LTM Tech (Full Time, Evenings) Nicklaus Children's Health SystemSupervisor EEG/LTM Tech (Full Time, Evenings)Miami, FLParticipates in Lean initiative to improve processes for opportunities to deliver higher quality, cost effective care, with greater customer service, & which impact can be measured by way of metrics. Supervises training of all LTM Technologists and works closely with physiciansand the Clinical Coordinator of the Comprehensive Epilepsy Center to assure all patients' needs are met.
Ready Mix Concrete Dispatch Supervisor Titan SAReady Mix Concrete Dispatch SupervisorDeerfield Beach, FLThe Ready Mix Concrete Dispatch Supervisor is responsible for leading and overseeing daily dispatch operations across multiple ready-mix plants to ensure safe, efficient, and on-time delivery of concrete to customers. This role supervises dispatchers and/or customer service representatives, optimizes fleet utilization, drives service excellence, and ensures alignment between Operations, Sales, Quality Control, and Plant teams.
JD Store Management - Town Center at Boca Raton, Boca Raton, FL JD Sports Fashion PlcJD Store Management - Town Center at Boca Raton, Boca Raton, FLBoca Raton, FLPosition Title(s): Assistant Store Manager and Supervisor Job Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Minimum Requirements: Assistant Store Manager • Open availability, including availability during the hours necessary to open and close the store, which includes mornings, days, and nights.
Finish Line Macy''''s Store Management - Town Center at Boca Raton, Boca Raton, FL JD Sports Fashion PlcFinish Line Macy''''s Store Management - Town Center at Boca Raton, Boca Raton, FLBoca Raton, FLJob Summary: As a member of Management, you will be the heartbeat of our store, responsible for managing daily operations, inspiring a high-performance team, and delivering exceptional customer experiences. Marketing & Community Engagement: Implement local marketing initiatives and build strong relationships with the community to enhance brand presence and attract new customers.
NewClinical Site Supervisor Bluebird Kids HealthClinical Site SupervisorHollywood, FloridaCentral Operations Coordination: Collaborate closely with central operations teams (e.g., call center, triage) to support patient needs, resolve issues, and ensure seamless coordination across departments. Revenue Cycle Management: Manage on-site patient registration, insurance verification, co-pay and outstanding balance collection, and clinical documentation submission to maintain an efficient revenue cycle.
Contact Center Representative Systems Integration, Inc.Contact Center RepresentativeMiami, FLTo prepare you for this role, CSRs will be provided with paid, comprehensive training which ensures our customer service representatives care for each caller with the highest levels of knowledge and professionalism. Taking in-bound calls and answering questions with the appropriate pre-scripted responses which must be read verbatim to provide basic, general, and claims-specific information.
NewCustomer Service Team Supervisor - Boynton Beach, Florida New York University School of MedicineCustomer Service Team Supervisor - Boynton Beach, FloridaBoynton Beach, FLDemonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. At least 1 year of direct experience in a supervisory/leadership role, preferably in a Call Center or Medical billing/Healthcare setting and/or has been a Team Lead for at least 6 months within the Central Billing Office.
Work Café Relationship Manager, World Center, Miami, FL Santander USWork Café Relationship Manager, World Center, Miami, FLMiami, FLProactively promotes and cross-sells products and services based on customer need: effectively utilizing sales, customer profiling and customer service skills to make contributions toward individual and team goals. **Education:** + Associate’s Degree: in related field or equivalent demonstrated through a combination of work experience, training, military service, or education - Required **Qualifications:** + 3+ Years Demonstrated success in outbound Calling and prospecting - Required.
NewInside Sales Support Supervisor - South Florida The Home DepotInside Sales Support Supervisor - South FloridaMiami, FL$60,500–$96,500 / year50% Action Oriented - Directly organizes and supervises day-to-day operations and activities of a contact center team in order to achieve key performance goals; Including accurate and timely handling of customer transactions, monitoring associate productivity and service levels for quality; ensuring proper associate scheduling; Leads by example the execution of strategies, objectives, and specific goals set forth by management to ensure internal and external customer needs are met. 20% Drives Engagement - Supports the building and developing of an effective and high performance, team through training, coaching and development; Provides hands on daily coaching in order to improve and maintain team performance and is directly responsible for performance management process (evaluations, mentoring, corrective action, hiring) for direct reports; Leads and directs in a manner that inspires.
NewPharmacy Supervisor - Pharmacist - FT - Evenings - $7,500 Sign on Bonus - MHM Memorial Healthcare SystemPharmacy Supervisor - Pharmacist - FT - Evenings - $7,500 Sign on Bonus - MHMMiramar, FloridaComplexity of Work: Role requires advanced technological, analytical, and critical thinking skills including effective verbal and written communication skills, decisive judgment and the ability to supervise a diverse team in a stressful environment effectively. Miramar, FloridaAt Memorial Healthcare System (MHS), our ever-growing pharmacy career options present unlimited opportunities to individuals passionate about advancing pharmacy practice.
NewCustomer Service Team Supervisor - Boynton Beach, Florida NYU Langone HealthCustomer Service Team Supervisor - Boynton Beach, FloridaBoynton Beach, FLFull timeDemonstrate a significant level of expertise in subject matter to assist and mentor entry-level billing staff, support the operations lead/supervisor in managing day-to-day team activities against scope and timeline, and ensure timely reporting of activities. At least 1 year of direct experience in a supervisory/leadership role, preferably in a Call Center or Medical billing/Healthcare setting and/or has been a Team Lead for at least 6 months within the Central Billing Office.
Collections Operations and Analytics Supervisor Tropical Financial Credit UnionCollections Operations and Analytics SupervisorMiramar, FLSummary: The Member Solutions Operations and Analytics Supervisor supports Tropical Financial Credit Union's mission of guiding members successfully through the financial marketplace by overseeing the daily operations of the Collections Department. Other duties may be assigned: Oversees, prioritizes, and supports collectors' activities; reviews account queues to ensure delinquent accounts and negative shares are worked effectively, efficiently, and in compliance with applicable regulations and policies.
Ready Mix Concrete Dispatch Supervisor Titan AmericaReady Mix Concrete Dispatch SupervisorDeerfield Beach, FloridaFull timeThe Dispatch Supervisor plays a critical leadership role in balancing customer expectations, plant production capabilities, driver availability, and logistical constraints while driving key performance indicators (KPIs) such as On-Time Delivery (OTD), CY/DH, lost loads, and service levels. The Ready Mix Concrete Dispatch Supervisor is responsible for leading and overseeing daily dispatch operations across multiple ready-mix plants to ensure safe, efficient, and on-time delivery of concrete to customers.