UNKNOWN

FEED

At least 1 year of experience working with customers, such as retail, restaurant/food service, hospitality, customer service, call center, telemarketing, or a similar environment. Our Fulton location is conveniently located near Route 29, Route 32, and I-95 and is accessible from Columbia, Laurel, Scaggsville, Burtonsville, Savage, Jessup, Clarksville, and surrounding communities.

HOUR

Window Nation

Call Center (Lead Generation) Representative

ea_via_bold

Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools – including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Monitor Cisco ACD queues, agent availability, call volumes, wait times, abandoned calls, and service levels; adjust staffing assignments and coordinate corrective actions as needed.

IT Service Desk Call Center Lead (Job 1515)

sourcestack_via_bold

Familiarity with DOD, Federal, State, non-profit healthcare systems and other related organizations, to include, DoD Tri-Service Military Healthcare Systems, TRICARE purchased care system, Medicare, Medicaid, VA, Public Health Department, and Regional and local support services. Zimmerman Associates, Inc. (ZAI) is currently seeking to hire Call Center Agents to support its contract with the Integrated Referral Management and Appointing Center (IRMAC), the National Capital Regions' premier coordinating authority for appointing and referral management.

Zimmerman Associates, Inc

Call Center Agent

Window Nation, the 3rd largest specialty remodeling company in the country, is searching for a Call Center Team Lead to oversee the day-to-day success of a thriving call center. We believe our differences make us a better team – one that makes good decisions, drives innovation, and delivers better business results.

Call Center Team Lead

Effectively lead and manage people, processes and technology to facilitate the delivery of excellence in service, operational and productivity efficiencies, people performance and achievement of financial budgets, while ensuring the contact centre is a place where people want to work. With over 20 years of experience in managing customer services across inbound and outbound segments, specifically in the Telecom and international sectors, I lead a dynamic company focused on providing innovative Social Media and IT solutions.

MidWaretech

TeamLeader Call Center (Remote)

Completes required Environmental & Health Safety (EHS) training, ensures technicians comply with EHS training completion requirements and are compliant with safety procedures (e.g., equipment use, lifting, electrical hazards, ladder/rolling stair use), Task Hazard Analysis (THAs) completion, and use of appropriate equipment and Personal Protective Equipment (PPE) for assigned tasks. Identifies and assigns required training as applicable across all technician job focus areas and workloads (i.e., Break fix, Deployment, Simple Change, Decommission, IT Critical Environment) along with Personnel Management training in a timely manner per direct-line management assignment(s) and validates completion of assigned training by team members.

YEAR

DO WHAT YOU LOVE Make your mark on the world’s most used technologies. Develop the next hit mobile application. Pioneer a startup that could be the next big thing. At Microsoft, you choose your path. Headquartered in Redmond, Washington, Microsoft is a top innovator in both the consumer and enterprise technology industry. Just a few of the many things our products do are unleash creativity, connect businesses, and make learning more fun. But our continued success is based on one thing: our employees. We hire amazing, talented people and give them the opportunities—and the tools—to succeed. WHY MICROSOFT? As a Microsoft employee, you’re surrounded by a diverse group of the smartest people in your field. This fosters new ideas, better business results, and creates a dynamic work environment. In the office, you’re constantly challenged and supported by your colleagues. Every day holds something new and exciting. We also offer unparalleled depth and breadth of career opportunities. As an industry leader in multiple fields, working for Microsoft means being able to do whatever you feel passionate about—and being able to make an impact in that field. From day one, we give our employees significant responsibility. This means that you’ll know that you directly contributed to something that has a positive impact on people worldwide. Whether you choose to work in management, dive deep into the newest technology, or explore multiple professions, you’ll find everything you need at Microsoft to drive your career—and to make a difference. WE GET IT – YOU’RE MORE THAN YOUR JOB Everyone works differently and is motivated by different things. We also understand that there’s more to you than your job. That’s why we offer competitive pay and a wide assortment of benefits-- to help you make the most of life at work and away from it. GET THE BALL ROLLING

Microsoft Corp

Data Center Technician Manager

FULL_TIME

Present formal and informal briefings and participate in meetings, conference calls, and video conferences to communicate progress, risks, resource needs, and recommended actions. The successful candidate will bring sound management judgment, strong communication skills, and demonstrated experience guiding complex programs from planning through completion.

ZemiTek LLC

Call for Resumes - Program Manager

[AW]-iCims

Supported by a production control coordinator and IDIQ manager, the Data Center Facilities Manager will oversee all aspects of the job, including daily operations, site maintenance, electrical infrastructure (switchgear, UPS/ATS, emergency generators), HVAC, mechanical, plumbing, and building automation systems. Strong mechanical aptitude with prior field experience as Chief or Lead Engineer with experience with critical power and cooling systems, such as standby generators, UPS, ATS, chillers, boilers, CRAC units, precision cooling, power distribution, and clean-agent or pre-action fire suppression.

Complete Building Services Inc

Data Center Facilities Manager

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The Senior Contact Center Project Manager's key responsibilities will include: Project Leadership Lead the end-to-end management of contact center projects, including planning, execution, monitoring, and completion. ITCON Services is seeking to hire a seasoned Senior Contact Center Project Manager with over 10 years of experience to lead and optimize large-scale contact center projects within the federal government sector.

Our core philosophy is to listen to our customers, understand their requirements and develop a world-class solution that exceeds their expectations.&nbsp; We routinely go beyond what is considered exceptional work, redefining the standard for what quality service delivery should be.
As a young, small, aggressive company, we attract some of the best minds in the consulting industry who possess an extraordinary ability to quickly adapt to and address our customers&rsquo; dynamic needs.&nbsp; We value and respect our employees, and work hard to foster an environment in which all team members are unconditionally committed to the highest standards of ethical behavior and professional integrity.
At ITCON Services, we strive to establish and maintain long-term relationships with customers and employees.

ITCON Services

Senior Contact Center Project Manager

jobdiva

A Contact Center Project Manager is responsible for leading and executing various initiatives within a contact center to improve operations, technology, and customer experience, ensuring projects are completed on time and within budget. Stakeholder Management: Building relationships and collaborating with internal and external stakeholders, including contact center leaders, business units, and potentially executive leadership.

Project Manager - Contact Center

Our experts in public health, performance evaluation, and health operations solve the complex problems faced by civilian and military customers alike by leveraging advanced tools - including digital transformation, artificial intelligence, data analytics, cloud enablement, modeling, and simulation, and more. Monitor Cisco ACD queues, agent availability, call volumes, wait times, abandoned calls, and service levels; adjust staffing assignments and coordinate corrective actions as needed.

DLH Holdings Corp.

IT Service Desk Call Center Lead Job 1515

Working closely with the Program Manager, the DPSM will translate program priorities into coordinated execution, align staff and resources with requirements, and maintain consistent, high-quality service delivery. ZemiTek seeks an experienced Deputy Program Manager (DPSM) to provide day-to-day leadership and operational oversight for contractor personnel supporting CA/PPT headquarters.

Call for Resumes - Deputy Program Manager

If you're passionate about developing employees and driving results in a fast-paced environment, Spectra Credit Union is looking for an experienced Assistant Communication Center Manager to join our team. As the Assistant Communication Center Manager, you'll play a key role in developing talent, enhancing the member experience, and driving operational excellence while helping your team achieve success.

Spectra Federal Credit Union

Assistant Communication Center Manager

AAA COMPLETE BUILDING SERVICES, INC.

As a member of the Data Center Supply Chain team, the Senior Program Manager, Site Logistics will protect the condition, custody, location, and availability of owner-furnished, contractor-installed (OFCI) equipment across outsourced storage and documented site handoff. The manager is expected to contribute beyond their primary area, including broader procurement, sourcing, supplier development, or planning assignments, based on relevant experience, equipment knowledge, readiness, workload, and appropriate specialist support.

SB Energy

Senior Program Manager, Site Logistics – Data Center Supply Chain

GreenHouseAPI

Experience collecting data, chain of custody and reporting results; handling and escalating security issues or emergency situations appropriately; providing incident response capabilities to isolate and mitigate threats to maintain confidentiality, integrity, and availability for protected data. You will work closely with the leads who run insider threat monitoring, threat hunting, incident response, digital forensics, and vulnerability assessment, and you are accountable for how well those functions work together, not just how well each one works alone.

Agile Defense

Security Operations Center Manager (CBP)

Serving as the primary Scrum Master for one or more Agile teams, the Senior Project Manager / Scrum Master will promote collaboration, remove impediments, and help teams maintain focus on agreed objectives . ZemiTek seeks an experienced Senior Project Manager / Scrum Master to guide Agile teams and support effective project delivery within CA/PPT headquarters operations.

Call for Resumes - Senior Project Manager / Scrum Master

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.

Hines

Assistant Community Manager - City Center

This role goes beyond general fraud product management - it owns the full contact center authentication and fraud prevention journey, including voice biometrics, synthetic voice and deepfake detection, phone and network intelligence, caller risk decisioning, agent and IVR workflows, fraud review, evidence capture, and step-up authentication. A contact center identity or voice fraud product leader who understands both the product and operational realities of securing the call channel - someone who can sit credibly with a bank, telco, healthcare organization, insurer, or BPO contact center team and speak to caller authentication, fraud pressure, agent workflows, IVR friction, and migration risk.

Daon

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention

HVM is an electrical engineering and testing company providing comprehensive testing, maintenance, and engineering services to a variety of industries including utilities, data centers, renewable energy, commercial and industrial industries. In addition, certain roles also have the opportunity to receive and/or participate in profit sharing, allowances, travel and/or car expenses, and earn sales incentives based on revenue or utilization depending on the terms of the employee's role and individual offer details.

Call Center Manager Jobs in Rockville, MD

Call Center (Lead Generation) Representative Window Nation

IT Service Desk Call Center Lead (Job 1515) DLH

Call Center Agent Zimmerman Associates, Inc

Call Center Team Lead Window Nation

TeamLeader Call Center (Remote) MidWaretech

Data Center Technician Manager Microsoft Corp

Call for Resumes - Program Manager ZemiTek LLC

Data Center Facilities Manager Complete Building Services Inc

Senior Contact Center Project Manager ITCON Services

Project Manager - Contact Center ITCON Services

IT Service Desk Call Center Lead Job 1515 DLH Holdings Corp.

Call for Resumes - Deputy Program Manager ZemiTek LLC

Assistant Communication Center Manager Spectra Federal Credit Union

Data Center Facilities Manager AAA COMPLETE BUILDING SERVICES, INC.

Senior Program Manager, Site Logistics – Data Center Supply Chain SB Energy

Security Operations Center Manager (CBP) Agile Defense

Call for Resumes - Senior Project Manager / Scrum Master ZemiTek LLC

Assistant Community Manager - City Center Hines

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention Daon

HVM - Service Center Manager - Baltimore, MD Vertiv Holdings, LLC

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