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We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives. As an RN Case Manager, you'll coordinate compassionate, individualized hospice care by assessing patients, partnering with the interdisciplinary care team, and developing plans that support each patient's needs.

YEAR

Optum

RN Hospice Nurse Case Manager

TMP PX

As the Clinical Manager, you will provide leadership, supervision, and coordination of therapy services to ensure high-quality, compliant, and cost-effective patient care, while maintaining fiscal responsibility, facilitating patient care communication, and supporting referrals, scheduling, patient visits, and documentation as needed. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

Clinical Manager

The RN Clinical Manager Hospice provides leadership, supervision, and coordination of therapy services to ensure high-quality, compliant, and cost-effective patient care, while maintaining fiscal responsibility, facilitating patient care communication, and supporting referrals, scheduling, patient visits, and documentation as needed. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

RN Clinical Manager Hospice - Fall River, MA

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Jobot

Senior Manager, Modern Workplace Architecture

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This is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).

Hire Resolve.com

Call Center & Contact Center Professionals

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Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.

RIH Rhode Island Hospital

Per Diem Call Center Representative

HOUR

Apply critical thinking and sound judgement to identify when an employee case should be escalated to a senior member of the team (Tier 1) or a subject matter expert (Tier 2); clearly communicate expectations on next steps or response times to the employee. Description: Reporting to the Program Manager, HR Service Center, the HR Service Center Representative serves as the frontline point of contact for employees seeking assistance with general HR-related inquiries and concerns.

GEE Group, Inc

Call Center - Associate

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This position supervises and coordinates all activities of assigned call center and leads team to reach productivity and calls handled goals, ensures that the total calls handled goals are met, and trains the Call Center Representative staff to ensure organization policies and procedures are followed. The Call Center Coordinator is responsible for the efficient operations of the call center office and overall day-to-day call center operations.

BLACKSTONE VALLEY COMMUNITY HEALTH CARE INC

Call Center Coordinator

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SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.

Brown University Health

Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Required to perform duties of the Room Service Host as assigned including taking patient selections using a tablet both inpatient and in the Emergency Department, passing out and picking up meal trays, pushing carts of trays, serving hot beverages.

Room Service Call Center Representative - Per Diem

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The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. As the Call Center Supervisor, you will lead and manage the daily operations of our customer service and scheduling team for residential and multifamily services in Massachusetts and Rhode Island.

Rise Group Inc

Call Center Supervisor

FULL_TIME

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Experience with ticketing tools such as ServiceNow or Jira Service Management, and with Azure Active Directory / Entra ID account management.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Service Desk Manager - Cloud Contact Center, ITIL4, ServiceNow, Jira

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In this role you will be responsible for running the day-to-day service activities for the Data Center Services Center Of Excellence, in the Electrification Services division for the United States, ensuring that we consistently exceed customer expectations. You will have full accountability for the day-to-day execution within the Data Center Service segment as well as a central role in the development of our surge team for both the Data Center segment and the overall Field Services organization.

ABB is a global technology leader in electrification and automation. We see our purpose as being to enable a more sustainable and resource-efficient future. By connecting our engineering and digitalization expertise, we help industries run at high performance, while becoming more efficient, productive and sustainable so they outperform. We call this: ‘Engineered to Outrun.’ We have around 110,000 employees worldwide and a history that stretches back more than 140 years.

Field Service Operations Manager — Data Center Division

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

Supervisor - Call Center

The CROSSMARK Field Support department collaborates with teams, business stakeholders, and clients to provide best-in-class contact center support by proactively identifying opportunities, listening, resolving, and delivering Service Excellence that drives success. CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Acosta Group

Operations Support Center Manager-CPG

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medication administration; ·Ensures individuals are dressed neatly and appropriately and are groomed at all times; ·Assists and encourages individuals to care for immediate personal needs such as toileting, washing their hands, and eating; ·Prepares nutritional meals based on individual needs and preferences; ·Encourage individuals to assist in the preparation of meals and snacks as appropriate to their individual plan and behavior plan; ·Keeps residence – both interior and exterior – and resident personal space clean, organized, and tidy and encourage them to participation in home beautification and upkeep as appropriate according to their individual plans; ·Teaches individuals daily skills such as household chores, laundry, cleaning, and washing dishes, as appropriate according to their individual plan; Communication . · Documents all program data, including but not limited to: individual plan data, behavior plan data, assessments, individual funds requests, maintenance requests forms, and supply acquisition forms; · Documents individuals health (i.e. seizure charts, weight, bowel movements, fluid intake.); · Ensures that all documentation is completed accurately and in a timely manner; · Ensures Medication Administration Record entries are completed daily; · Completes communication log books during shift; · Clocks in and out before and after every shift and submits Leave Request forms when applicable; Safety .

We Make RI

James L. Maher Center - Behavioral Specialist Team Leader

Manager provides overall leadership and management for assigned federal contact center programs and serves as the primary management focal point responsible for the administrative, managerial, supervisory, operational, and programmatic aspects of the assigned call order within the GSA gXCC program. Manager leads complex, high-value and high-risk initiatives, provides direction to cross-functional teams, proactively manages risks and issues, and ensures work is delivered to specification, on schedule.

Sr Manager - Proj/Prog

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Answer calls in a courteous manner; transfer calls appropriately; ensure messages are initialed and contain correct spelling of names, phone number and brief message regarding the call.

Care New England Health System

Housing Stabilization Case Manager $2,500 retention bonus

By aligning the right people to the right work at the right time, across both phone and off-phone activity, you will help ensure that critical patient needs are never delayed, that time-sensitive work is prioritized, and that patients receive timely, safe access to the medications and support they depend on. As the Senior Manager, Resource Planning, you will need to possess a strong working knowledge of workforce management tools and processes, as well as the ability to influence others and lead workforce migration strategy across cross-functional organizations.

CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.

Call Center Manager Jobs in Rhode Island

RN Hospice Nurse Case Manager Optum

Clinical Manager Optum

RN Clinical Manager Hospice - Fall River, MA Optum

Senior Manager, Modern Workplace Architecture Jobot

Call Center & Contact Center Professionals Hire Resolve.com

Per Diem Call Center Representative RIH Rhode Island Hospital

Call Center - Associate GEE Group, Inc

Call Center Coordinator BLACKSTONE VALLEY COMMUNITY HEALTH CARE INC

Per Diem Call Center Representative Brown University Health

Room Service Call Center Representative - Per Diem Brown University Health

Call Center Supervisor Rise Group Inc

Service Desk Manager - Cloud Contact Center, ITIL4, ServiceNow, Jira Maximus

Field Service Operations Manager — Data Center Division ABB

Supervisor - Call Center Maximus

Operations Support Center Manager-CPG Acosta Group

James L. Maher Center - Behavioral Specialist Team Leader We Make RI

Sr Manager - Proj/Prog Maximus

Housing Stabilization Case Manager $2,500 retention bonus Care New England Health System

Senior Manager, Resource Planning CVS Health Corp

Housing Stabilization Case Manager $2500 retention bonus Care New England Health System

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