37 Results for

Call Center Supervisor Jobs in Rhode Island

Jobs

Cranston, RI30+ days ago

$20.50–$32.12 Per Hour

p>Purpose/Objective:

Provides oversight and direction of daily work activities to a designated team of Customer Support Specialist to ensure quality performance and responses to customer inquiries, effective problem resolution, expansion of customer relationships and achieving both individual and team goals. Assists with the development and coaching of team to identify and offer new opportunities to customers, develop, and expand customer relationships and to handle more complex sales and service issues; assists with monitoring call center sales and referral program.

North Kingstown, Rhode Island30+ days ago

This role has electronic contact with departments across OSJL and works with a team, under the direction of the Customer Relations Manager, to provide exceptional customer service to all retail store associates and customers. The Customer Service Associate role at Ocean State Job Lot (“OSJL” and “Company”) is responsible for handling retail store associate and customer service issues from inception to resolution.

Rhode Island30+ days ago

Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system.

Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.

Providence, RI30+ days ago

$19.46–$19.89 Per Hour

p>SUMMARY:

RESPONSIBILITIES:

Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.

Rhode Island9 days ago

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.

Rhode Island30+ days ago

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Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.

Brown Health Medical Group, RI30+ days ago

$18–$25.82 Per Hour

Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.

RI8 days ago

$18–$25.82 Per Hour

p>Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another.

SUMMARY:

Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.

Providence, Rhode Island30+ days ago

$30–$43 Per Hour

Responsibilities:

We’re creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.

Providence, RI30+ days ago

$35–$40 Per Hour

We're creating places people are proud to call home and supporting teams who take pride in delivering hospitality-focused experiences every day all while building lasting, meaningful careers along the way. While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines'' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward.

Providence, RI30+ days ago

The Access Center Coordinator provides timely, and responsive customer- centered service to referral sources, patients, patient families, and others contacting HopeHealth regarding our services. Serves as a liaison between patients, the caregiving staff, and the billing department, supporting all three with comprehensive chart management and communications to ensure seamless patient care.

RI8 days ago

li>Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. These are just a few of the reasons why Navigant Credit Union has been named "Rhode Island's Best Place to Work" year-after-year by the Providence Business News.

Providence, RI8 days ago

$17–$18.50 Per Hour

p>This is a great opportunity for individuals who are looking to expand their computer/software knowledge, hone their customer service skills, and have the potential to advance within an organization, should other positions come available.

Essential Duties and Responsibilities:

Mailroom services- scanning/sorting/delivery of mail and packages on campus to appropriate client personnel - primarily, University Students.

Providence, Rhode Island9 days ago

$17–$18.50 Per Hour

This is a great opportunity for individuals who are looking to expand their computer/software knowledge, hone their customer service skills, and have the potential to advance within an organization, should other positions come available. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team at tamteam@istmanagement.com.

Warwick, RI30+ days ago

Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion.

Providence, RI30+ days ago

$64,000–$76,500 Per Year

This position supervises all activities of Service Center employees, supports personnel engaged in loading and unloading activities, and requires a hands-on leadership approach to ensure operational efficiency, maintain compliance with labor agreements, and foster a culture of safety and productivity.

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Middletown, RI30+ days ago

$20.50–$32.12 Per Hour

p>Division: Retail Banking Department: Various - Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 7 Salary Range: $20.50 - $32.12 Salary range updated 2/26/2026. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at hr@berkshirebank.com.

Newport, RI29 days ago

p>About our property:

Wayfinder Newport is more than just a boutique hotel - it's a labor of love created by a collective of local chefs, bartenders, artists, designers, and entrepreneurs who proudly call Newport, Rhode Island home.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide.

Cumberland, Rhode Island9 days ago

This role requires strong leadership skills to motivate and manage staff to meet performance goals and work cross functionally with multiple departments across the Rhode Island Energy that results in a positive customer experience. Rhode Island Energy is part of the PPL Corporation (NYSE: PPL) family of companies addressing energy challenges head-on by building smarter, more resilient, and more dynamic power grids and advancing sustainable energy solutions.

Cumberland, RI9 days ago

Providence, RI30+ days ago

SUMMARY: Under the general supervision of the Nurse Manager, Lead Nurse of Interventional Radiology, the Medical Director of IR, CT MRI and US, and with the support of the Nursing Directors of Adult Patient services, provides comprehensive nursing care to patients having procedures in Diagnostic Imaging, in accordance with the hospital and department established policies and procedures, and the physician's orders. Other:Maintains departmental data bases as needed to provide data for tracking procedures, complications, outcomes and provides data for maintenance for all ongoing regulatory agency certificationsAssists in review of any safety issues for NIR and VIRRpatients and provides support for reporting and following events in the hospital event reporting system.

Rhode Island30+ days ago

div>SUMMARY: Under the general supervision of the Nurse Manager, Lead Nurse of Interventional Radiology, the Medical Director of IR, CT MRI and US, and with the support of the Nursing Directors of Adult Patient services, provides comprehensive nursing care to patients having procedures in Diagnostic Imaging, in accordance with the hospital and department established policies and procedures, and the physician’s orders. Other:Maintains departmental data bases as needed to provide data for tracking procedures, complications, outcomes and provides data for maintenance for all ongoing regulatory agency certificationsAssists in review of any safety issues for NIR and VIRRpatients and provides support for reporting and following events in the hospital event reporting system.

North Kingstown, RI30+ days ago

$80,000–$100,000 Per Year

Reliability & Technical Diagnostics: Possess expert knowledge of Motorized Drive Rollers (MDR), Variable Frequency Drive (VFD) configuration, high-speed scan tunnels, and 24VDC/480VAC electrical circuits in order to develop preventative maintenance plans, diagnose system failure, and recommend advancements in technology to increase efficiency. Automation & Programmable Logical Controller ("PLC") Expertise: Maintain advanced knowledge of Allen-Bradley/Siemens PLCs, Human-Machine Interface (HMI) telemetry, and routing logic to troubleshoot system halts and optimize warehouse flow.

Providence, Rhode Island7 days ago

$48.73–$81.47 Per Hour

Pay Range: USD $48.73 - USD $81.47 /Hourly About Us: Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Monitor adherence to all patient safety protocols, including observation levels check procedures, fall risk interventions, suicide risk precautions and contraband reduction efforts.

Providence, RI30+ days ago

Remote

Full-time

Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] www.speedtest.net). - Facilitate new hire and update training to ensure delivery of training is consistent and meets the needs of the program while maintaining control of classroom environment and addressing trainee behavior.

Providence, Rhode Island8 days ago

About Us:

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes.

Answer calls in a courteous manner; transfer calls appropriately; ensure messages are initialed and contain correct spelling of names, phone number and brief message regarding the call.

Providence, RI30+ days ago

$22.50–$31 Per Hour

li>Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements.

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

Cumberland, RI30+ days ago

Contractor

Payer Enrollment Coordinator will interface and work directly with the Providers, and also with Payer Relations and Revenue Cycle Operations Teams (Credentialing, Accounts Receivable, Billing, and Call Center) Clinical Ops Teams, and MinuteClinic Field and Operations Management, in order to ensure integration of all processes. Submits, maintains, and monitors applications for Initial enrollment and Revalidation with Government Medicaid Payer and Commercial Payers for Clinics and Providers in order to ensure active participation.

New!

Lincoln, RI1 day ago

p>Founded in 2017, HomeX Services Group operates regionally throughout the Northeast and Mid-Atlantic as a provider of a wide range of home services including HVAC, plumbing, and electrical services. A focus on people, technology, and operations has helped HomeX be recognized as one of the fastest growing HVAC, Plumbing, and Electrical Services providers in both the residential and commercial segments.

Providence, RI30+ days ago

Remote

$100,200–$193,400 Per Year

Sales Positions Only For sales positions that are commission-based the above range is an estimate of total potential commission-based compensation during an associates first year but UNFI offers an introductory period minimum of 680 per week. Job OverviewThis role is responsible for establishing operating and governing enterprise generative AI agent capabilities while ensuring production stability and operational effectiveness of the Robotic Process Automation RPA portfolio.

Rhode Island, RI30+ days ago

$21.53–$32.29 Per Hour

General Responsibilities: The Housing support specialist is a part of the integrated care management department at Thundermist Health Center and will provide community based services under The Rhode Island Executive Office of Health and Human Services (EOHHS) under the Home Stabilization Initiative The Housing Support Specialist is responsible for providing collaborative intensive coordination for Medicaid patients who meet the Medicaid eligibility criteria based on a mental health and/or a complex physical health need which puts a patient at risk for or has caused homelessness and has associated risk factors necessitating complex housing stabilization such as history of eviction, frequent turn-over of in-home caregivers, history of institutionalization in either a medical, group home, correctional facility, or past or present substance use that interferes with the ability to pay rent or created interpersonal issues jeopardizing housing. The Home Stabilization program will provide an array of time-limited services, including home tenancy, life skills and other modeling and teaching services for individuals who require support in obtaining and maintaining a home, or home find services to individuals who require support in finding and transitioning to housing.

Johnston, RI30+ days ago

Ensures facilities or work areas are neat, clean and in good repair, takes appropriate action to advise Manager or Supervisor of required repairs and maintenance; Disposes of biohazard containers when scheduled. Under the direction of the Branch Manager or Field Leader, the Mobile Examiner''s primary responsibility is to provide coverage in the field ensuring that mobile exams are completed accurately and on time.

Providence, RI30+ days ago

$26.67–$27.75 Per Hour

The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Exhibits a friendly, pleasant, and helpful nature demonstrating a strong customer service orientation when interacting with customers/patients, providers, nurses, and support personnel. Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire.

Rhode Island30+ days ago

Performs responsibilities associated with the day-to-day PSC and Home Draw operations including customer service, training, patient registration, test ordering, venipunctures, specimen processing, specimen tracking and supplies in accordance with established policies and procedures.

Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible, and high-value services within the environment of a comprehensive integrated academic health system.

Rhode Island24 days ago

Consistently applies the corporate values of respect, honesty and fairness and the constant pursuit of excellence in improving the health status of the people of the region through the provision of customer-friendly, geographically accessible, and high-value services within the environment of a comprehensive integrated academic health system.

Pawtucket, RI30+ days ago

$17–$26.60 Per Hour

INTERPERSONAL FACTORS:Must be able to appreciate the sensitive/private nature and legal status of information about individual clients obtained, maintained, or used by Gateway Healthcare Inc. and to not access, use, disclose, or request such information about a client unless necessary to the performance of his/her job. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: MAIN DUTIES AND RESPONSIBILITIES:Worker is directly accessed via an answering service and is to respond by phone within 15 minutes during the entirety of shift.

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Call Center Supervisor Jobs in Rhode Island

Call Center Supervisor Berkshire Bank

Customer Service Associate / Call Center - (Summer Employment / seasonal) Friday- Monday External Ocean State Job Lot

Per Diem Call Center Representative RIH Rhode Island Hospital

Per Diem Call Center Representative Brown University Health

Call Center Contact Associate - Urology Brown Health Medical Group

Call Center Contact Associate Brown Health Medical Group

Call Center Contact Associate Brown University Health

Call Center Contact Associate - Urology Brown University Health

Service Supervisor - Center Place Hines

Service Supervisor Center Place Hines Interests Limited Partnership

Access Center Coordinator HopeHealth

Member Service Advisor - Contact Center Navigant Credit Union

Seasonal (Fall/Spring) Mail Service Associates in University Mail Center Providence, RI IST Management Services Inc

Seasonal (Fall/Spring) Mail Service Associates in University Mail Center - Providence, RI IST Management Services

Front End Department Supervisor Lowe's Companies Inc

Supervisor Operations I - ABF Freight ArcBest Corp

Teller Supervisor Berkshire Bank

Housekeeping Supervisor Pyramid Hotel Group

Mgr-Customer Operations Rhode Island Energy

Mgr-Customer Operations PPL Corp

Registered Nurse Intrvntl Rad Brown University Health

Registered Nurse Intrvntl Rad RIH Rhode Island Hospital

Conveyor Maintenance Manager Ocean State Job Lot

NURSE MANAGER Care New England Health System

Trainer I (Remote and Temporary) Maximus

Housing Stabilization Case Manager $2500 retention bonus Care New England Health System

Pharmacy Operations Manager Walgreen Co

Coordinator III Apidel Technologies

Customer Service Representative HOMEX Services Group

GenAI & RPA Manager - Remote United Natural Foods Inc

Housing Support Specialist Thundermist Health Center

Rep, Mobile Examiner - (P/T) - ExamOne/Rhode Island area Quest Diagnostics Inc

Medication Access Specialist Technician Brown University Health

Medication Access Specialist Technician RIH Rhode Island Hospital

Mobile Phlebotomist Outreach TMH The Miriam Hospital

Outreach Mobile Phlebotomist TMH The Miriam Hospital

Sr Clinical Therapist PD Brown University Health

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