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The RISE Group is an employee-owned, professional engineering firm that provides a complete range of consulting, design, and energy services to customers throughout the United States and internationally. As the Call Center Supervisor, you will lead and manage the daily operations of our customer service and scheduling team for residential and multifamily services in Massachusetts and Rhode Island.

Rise Group Inc

Call Center Supervisor

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FULL_TIME

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Supervisor - Call Center

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This is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).

Hire Resolve.com

Call Center & Contact Center Professionals

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Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. Handles special and priority calls such as medical emergencies for all Brown University Health affiliates, code alerts and a variety of emergency and time sensitive calls from general public, patients, medical personnel and all other Contact center users.

TMH The Miriam Hospital

Call Center Contact Associate

Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.

RIH Rhode Island Hospital

Per Diem Call Center Representative

Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. Required to perform duties of the Room Service Host as assigned including taking patient selections using a tablet both inpatient and in the Emergency Department, passing out and picking up meal trays, pushing carts of trays, serving hot beverages.

HOUR

Brown University Health

Room Service Call Center Representative - Per Diem

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SUMMARY: Under the general supervision of the Clinical Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively, timely, and courteously with patients, family members, and staff members when entering and processing meal choices into the CBORD computerized Room Service system. RESPONSIBILITIES: Communicates effectively, timely and courteously with Nursing, Unit Secretaries, Room Service Hosts, Dietitians, Dietetic Technicians, patients, and family members when they call with meal requests or special information regarding patients.

Brown University Health employees are expected to successfully role model the organization’s values of Compassion, Accountability, Respect, and Excellence as these guide our everyday actions with patients, customers and one another. Effectively schedule patients into the practice management program respecting the scheduling guidelines for each provider and providing the utmost in customer service to our patients.

Brown Health Medical Group

The CROSSMARK Field Support department collaborates with teams, business stakeholders, and clients to provide best-in-class contact center support by proactively identifying opportunities, listening, resolving, and delivering Service Excellence that drives success. CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey.

Acosta Group

Operations Support Center Manager-CPG

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Reporting to the Manager of Workforce Optimization, the Workforce Management Supervisor is responsible for implementing policy, improving performance, and providing leadership to the Workforce Management & Metrics department. A demonstrated ability to lead and manage cross-functional teams/projects, absorb information, develop creative/practical business solutions, and achieve desired results in a highly technical, operational environment is required.

PPL Corp

Supervisor Workforce Planning

As such, 988 Crisis Counselors can assist service recipients in facilitating entry to BH Link, to be seen in person by an experienced clinical team that provides comprehensive assessment and referral services. The 988 Crisis Call Center also coordinates with local mobile crisis response teams, dispatching available mobile crisis clinicians to the community in order to meet people where they are.

Community Care Alliance

988 Clinical Supervisor (Full Time ; Overnight)

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GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. Run the daily schedule and dispatch technicians for inspections, testing, maintenance, and emergency service calls.

Gpac’s mission is to be the preferred staffing and recruitment solution by effectively delivering and connecting talent with successful companies and organizations. 
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Our team, with collective experience of over 250 years, is passionate about wh

Gpac

Fire Protection Dispatch Supervisor

LogicMelon

Member Services: Process transactions via phone, mail, email, fax, and online services related to loan payments, account transfers, address changes, and debit card issues. Since 1915, we've helped Rhode Islanders build stronger financial futures-and today with $4 billion in assets, we're the state's largest credit union and one of New England's most trusted.

Navigant Credit Union

Member Service Advisor - (Contact Center / PT 25 Hours)

Member Service Advisor - (Contact Center)

Makes frequent rounds throughout facility to monitor the delivery of care, oversee the quality of services and direct patient care activities as needed. As a member of Prime Healthcare, Landmark Medical Center is actively seeking new members to join its award-winning team!

Prime Healthcare Services Inc

House Supervisor

From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services.

Pyramid Hotel Group

F&B Supervisor

PER_DIEM

Landmark Medical Center

[AW]-iCims

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation's top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Answer calls in a courteous manner; transfer calls appropriately; ensure messages are initialed and contain correct spelling of names, phone number and brief message regarding the call.

Call Center Supervisor Jobs in Rhode Island

Call Center Supervisor Rise Group Inc

Supervisor - Call Center Maximus

Call Center & Contact Center Professionals Hire Resolve.com

Call Center Contact Associate TMH The Miriam Hospital

Per Diem Call Center Representative RIH Rhode Island Hospital

Room Service Call Center Representative - Per Diem Brown University Health

Per Diem Call Center Representative Brown University Health

Call Center Contact Associate Brown University Health

Call Center Contact Associate Brown Health Medical Group

Operations Support Center Manager-CPG Acosta Group

Supervisor Workforce Planning PPL Corp

988 Clinical Supervisor (Full Time ; Overnight) Community Care Alliance

Fire Protection Dispatch Supervisor Gpac

Member Service Advisor - (Contact Center / PT 25 Hours) Navigant Credit Union

Member Service Advisor - (Contact Center) Navigant Credit Union

House Supervisor Prime Healthcare Services Inc

F&B Supervisor Pyramid Hotel Group

House Supervisor Landmark Medical Center

Housing Stabilization Case Manager $2,500 retention bonus Care New England Health System

Housing Stabilization Case Manager $2500 retention bonus Care New England Health System

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