UNKNOWN

ADAPTED_NOW

Leadership: Provides functional and technical leadership across cross-functional teams, managed service providers, external vendors, and technology partners without necessarily maintaining direct people management responsibility. The ideal candidate combines strategic leadership capabilities with hands-on technical expertise in NICE CXone (as well as other CCaaS platforms such as Genesys, Five9, Amazon Connect, etc.), routing design, Studio scripting, IVR architecture, digital channels, telephony, and enterprise integrations.

Carnival Global Brand

CCaaS Platform Lead

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FEED

The successful candidate would possess these skills: Must be highly cross-functional across multiple disciplines including emerging product management practices, HCI and design-thinking, lean startup principles, business systems analysis, BPM, customer experience management, usability engineering, scrum project methods, and quality assurance. This role is focused on the Retirement Agentic Ecosystem (RAE), an AI-enabled platform that connects retirement systems and coordinates workflows across plan onboarding, ongoing operations and participant servicing-helping providers reduce manual work, improve accuracy and deliver more connected experiences.

YEAR

Deloitte Touche Tohmatsu Ltd

Converge for FSI - RAE, Lead Product Manager_Products & Platforms

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This role is responsible for providing exceptional customer service while performing a range of administrative, clerical, and data entry duties, including patient intake, insurance verification, and appointment scheduling. The Coordinator ensures smooth front-desk operations and supports the clinical team in delivering high-quality, patient-centered care.

Cano Health

Coordinator, Front Desk

ea_via_bold

Deloitte's Center for Health Solutions (DCHS) is seeking an established professional who accelerates the Center's ability to sense sector and industry trends, develop business relevant research, and activate market-shaping insights-ensuring the right content reaches the right business leader at the right time to drive client and market conversations. Relevant topics include, but are not limited to, strategic choices, Research & development, innovation, artificial intelligence, finance, workforce, supply chain, commercial launch and market issues, cyber risk, governance, transformation, financing, operations, digital health, models of care, M&A, and the future of the life sciences sector.

Deloitte

Life Sciences Research Manager - Deloitte Center For Health Solutions

Keywords: Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Sales, Call Center, Inside Sales, Contact Center, Spanish, Bilingual, Spanish By submitting your interest in this position, you provide your written express consent and agree that VentureTech Solutions may contact you regarding employment opportunities using autodialing, text and pre-recorded messaging for convenience via telephone, mobile device (including SMS and MMS - charges may apply depending on your carrier, not by us, messaging frequency varies; text STOP to cancel), even if your telephone number is currently listed on any internal, corporate, state or federal Do-Not-Call list. Based entirely in-office at our client’s corporate location in Plantation, FL, this pivotal role is designed for a strategic, hands-on leader who knows how to scale production, build high-performing outbound/inbound phone teams, and foster a competitive, motivating team culture.

VentureTech Solutions

Call Center Sales Manager

As a Service Strategy Senior Manager - TME, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for TME clients, including subscriber care, technical support, and content service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with streaming, broadband/telecom, and/or media distribution business models.

Service Strategy Senior Manager - Telecom, Media & Entertainment

You will work closely with architects, engineers, consultants, subcontractors, project management, VDC specialists, field teams, and clients to identify issues early, coordinate solutions, and ensure the design is successfully carried through into the field. Coordinate architects, engineers, consultants, subcontractors, project management, VDC specialists, and field teams to ensure alignment on design intent and constructability.

Florida Construction Connection

Design Manager - Luxury Construction

Crelate

Translate client requirements into technical architectures, integration designs, delivery plans, testing strategies, and secure cloud solutions spanning CCaaS, CRM, WFM, analytics, knowledge management, and enterprise platforms. Experience with AWS integration and cloud-native architectures, APIs, event-driven solutions, data flows, enterprise security controls, CI/CD, automated testing, source control, Agile/Scrum, and SDLC governance.

Ccaas X AI, Manager, Technical Transformation

As a Service Strategy Senior Manager - Consumer, you will be responsible for: Leading multiple engagements that define strategies for service transformations across digital self-service, contact center, and/or field service for Consumer clients, including omnichannel retail, e-commerce, and direct-to-consumer service channels. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and Consumer commercial acumen, including familiarity with retail, consumer products, and direct-to-consumer business models.

Service Strategy Senior Manager - Consumer

A successful candidate would possess these skills: Ability to stretch from framing ambiguous business problems through roadmap definition, business case development, and implementation planning through close collaboration with relevant leaders, such as service operations, technology, design, product, engineering, analytics, and clinical leaders. Partnering with client patient/member experience, digital, technology, and customer operations leaders to define and deliver AI-enabled service strategies that meet patient, member, provider, and business needs and drive measurable outcomes.

Service Strategy Manager - Healthcare

This is an excellent opportunity for professionals with backgrounds in customer service, technical support, help desk, dispatching, logistics coordination, operations, or service management who are looking to grow their careers within the renewable energy industry while making a meaningful impact on customer satisfaction and operational excellence. In this role, you will manage incoming service requests, perform initial troubleshooting, create and maintain service tickets, and coordinate with field technicians, monitoring teams, manufacturers, and internal departments to drive timely resolutions.

Terra Energy

Service Call Technician - Miami

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In this role, you will drive the design and delivery of resilience strategies across business, technology, and operational environments while guiding teams and advising senior stakeholders on continuity, recovery, and risk priorities. Preferred: 6 years designing cyber resilience strategies and recovery architectures aligned to business recovery objectives, including requirement gathering, tool selection, implementation, testing, and operationalization.

Cyber Manager - Technology Resilience

Develops and maintains an in-depth knowledge of the vascular care business and services programs provided by Azura as well as the competitors in the local market and utilizes this to collect and analyze local market data to create and execute an effective strategic sales account plan that includes, but is not limited to the following: Knowledge of current procedure referral volumes by clinic / nephrologist / physician (for diversified procedures) and a specific plan to maintain. Develops and maintains a close relationship with current user accounts/customers, and researches the local physician market to identify potential candidates/customers for Azura services making the necessary sales calls to recruit and educate these potential customers to grow the number of patient procedures performed at the Azura ambulatory centers.

Fresenius Medical Care North America is a wholly owned subsidiary of Fresenius Medical Care AG & Co. KGaA, located in Bad Homburg, Germany. Through our dialysis services entity, Fresenius Medical Services, we operate more than 2,100 outpatient dialysis clinics in the U.S. Our Renal Therapies Group is responsible for the manufacture and distribution of a variety of dialysis products and equipment, including dialysis machines, dialyzers and other dialysis-related supplies. 

Fresenius Medical Care

Territory Sales Manager

The Warehouse Manager leads the warehouse team and works collaboratively to complete various management, organization and planning tasks to maintain high performance of the warehouse’s storage and shipment processes. Oversees the organization and overall cleanliness of the warehouse, test/refurbishment area, receiving area, and any other location affected by general warehouse activities.

Hotwire Communications

Warehouse Manager

Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.

HOUR

Founded over a century ago in 1901, we have a rich and colorful history of continuous improvement and innovation at Walgreens. From inventing the world’s first chocolate malted milkshake to the creation of one of the most popular and sophisticated mobile applications in retail shopping today, we have transformed ourselves into a leader within the retail and drug industry.
Walgreens, one of the nation’s largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health well being enterprise.
At Walgreens you'll find a team positively energized by the unique talents, ideas, experiences and aspirations of every individual. In other words, you can be your authentic self in our stores, offices and other workplaces, and be comfortable and confident that what matters most here is doing your best to make health and well-being within reach for everyone on a daily basis.
Walgreens has a proud legacy of valuing diversity and fostering inclusion more than 100 years-strong, and we're still living that commitment. We intend to be recognized as a “Next Practices” company for diversity and inclusion – one whose cultures, people, perspectives and workplaces reflect the current and future customers we serve while delivering superior business performance.
Walgreens has over 9,500 stores in all 50 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands.

Walgreen Co

Pharmacy Operations Manager

We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

Amazon Connect Manager, Technical Transformation

A successful candidate should possess these skills: Ability to stretch from framing ambiguous business problems through roadmap definition, business case development, and implementation planning through close collaboration with relevant leaders, such as service operations, technology, design, product, engineering, and analytics leaders. Our CPQ capabilities provide our clients with robust solutions to drive sales and enable channel partners and end-customers with a low or no-touch Configure, Price, Quote capability that removes friction in the Quote-To-Order and Lead-To-Cash processes.

Service Strategy Manager - Consumer

We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.

<p class="editor-emphasized"><strong>About AECOM</strong></p>
<p class="editor-emphasized">AECOM is a global network of experts working with clients, communities and colleagues to develop and implement innovative solutions to the world&rsquo;s most complex challenges.</p>
<p>Delivering clean water and energy. Building iconic skyscrapers. Planning new cities. Restoring damaged environments. Connecting people and economies with roads, bridges, tunnels and transit systems. Designing parks where children play. Helping governments maintain stability and security.</p>
<p>We connect expertise across services, markets, and geographies to deliver transformative outcomes. Worldwide, we design, build, finance, operate and manage projects and programs that unlock opportunities, protect our environment and improve people&rsquo;s lives.</p>
<p>Imagine it. Delivered.</p>
<p>&lt;iframe width="731" height="411" src="<a href="https://www.youtube.com/embed/r59sdFbjyck">https://www.youtube.com/embed/r59sdFbjyck</a>" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen&gt;&lt;/iframe&gt;</p>
<div class="fast-facts">
<h2>Fast Facts:</h2>
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<p class="dpc">Approximately $20.2 billion of revenue during fiscal year 2018</p>
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<p class="dpc">Ranked #1 in Transportation and General Building in <em>Engineering News-Record</em>&rsquo;s 2018 &ldquo;Top 500 Design Firms&rdquo;</p>
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<li>Named one of <em>Fortune</em> magazine's "World's Most Admired Companies" for the fifth consecutive year <br class="dpc" /><br class="dpc" /><img class="wp-image-38775 alignleft" src="https://www.aecom.com/content/wp-content/uploads/2018/02/WMAC2018.jpg" alt="WMAC2018" width="97" height="90" /><br class="dpc" /><br class="dpc" />
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<p class="alignleft dpc" style="font-size: 10px;">&copy;2018 Time Inc. Used under license.</p>
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AECOM

Express Lanes and Ramp Signaling Operations Program Manager

People Development: Perform the role of a resource coach; provide input and guidance into the staffing process; actively participate in staff recruitment and retention activities; provide leadership and support for delivery teams and staff in local offices. Responsibilities include, among others, managing teams in the identification of business requirements, functional design, process design (including scenario design, process flow mapping), user story development, prototyping, testing, data migration, preparation for cutover, cutover, training, and defining support procedures.

Google Gemini Manager, Technical Transformation

Professional growth and development opportunities Additional advantages: Student loan relief resourcesEmployee assistance programEmployee discounts on parts and service repairsScholarship awardsOpportunities to join our community service initiatives, which includes paid volunteer hoursAggressive Employee referral program with bonus opportunities. Company Benefits:Pay and Recognition: Weekly payPaid holidays & paid time offDeferred Holiday Pay MatchPaid trainingStock Awards (select management and front-line team member's eligible.

Call Center Manager Jobs in Fort Lauderdale, FL

CCaaS Platform Lead Carnival Global Brand

Converge for FSI - RAE, Lead Product Manager_Products & Platforms Deloitte Touche Tohmatsu Ltd

Coordinator, Front Desk Cano Health

Life Sciences Research Manager - Deloitte Center For Health Solutions Deloitte

Call Center Sales Manager VentureTech Solutions

Service Strategy Senior Manager - Telecom, Media & Entertainment Deloitte

Design Manager - Luxury Construction Florida Construction Connection

Ccaas X AI, Manager, Technical Transformation Deloitte

Service Strategy Senior Manager - Consumer Deloitte

Service Strategy Manager - Healthcare Deloitte

Service Call Technician - Miami Terra Energy

Cyber Manager - Technology Resilience Deloitte

Territory Sales Manager Fresenius Medical Care

Warehouse Manager Hotwire Communications

Pharmacy Operations Manager Walgreen Co

Amazon Connect Manager, Technical Transformation Deloitte

Service Strategy Manager - Consumer Deloitte

Express Lanes and Ramp Signaling Operations Program Manager AECOM

Google Gemini Manager, Technical Transformation Deloitte

Service Manager At Asbury Automotive Group Asbury Automotive

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