FULL_TIME

FEED

UNKNOWN

This position is responsible for the direction, coordination and overall management of lateral associate and law student recruiting, including but not limited to: recruitment and integration of lateral lawyers, management of the campus recruitment process, summer associate program, and new associate program in the Washington, D.C., Tysons, VA, and Richmond, VA offices. Partners with the Assistant Directors of Entry-Level Legal Recruiting and Assistant Director of Lateral Partner Recruiting, Department Heads, Practice Leaders, and Office Managing Partners to identify and attract lateral candidates.

Although Reed Smith works from multiple locations, the firm's lawyers are linked by more than technology. All share a common culture, with Core Values supporting Reed Smith's firm-wide commitment to add value, achieve excellence, and promote professional development. These foster a workplace in which diversity and inclusion, pro bono service and community support are manifest.
As the firm continues to grow, it remains sharply attuned to its Core Values, which define its professional character as well as what clients can expect from Reed Smith lawyers, who live these values every day.

Reed Smith US

Legal Recruiting Manager

ADAPTED_NOW

YEAR

The successful candidate will be an integral part of our team, responsible for overseeing the preconstruction phase of various commercial projects, including healthcare facilities, hospitals, schools, universities, multifamily homes, and libraries. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.

Jobot is on a mission to connect good people with good jobs. By combining AI-powered technology with the expertise of Jobot Pros, our experienced recruiters, we help you find career opportunities that align with your goals and values.
Founded in 2018 and employee-owned since 2024, Jobot is committed to fostering a culture of kindness, respect, innovation, and connection.  As an industry leader, we’ve been recognized as a top workplace by Forbes, Fortune, USA Today, and Staffing Industry Analysts (SIA).
Ready to find a good job? Create your profile today at Jobot.com 🤖

Jobot

Senior Preconstruction Manager-Commercial MEP Construction

CONTRACTOR

The specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. Successfully placed or hired candidates would only be asked for banking details after accepting an offer from us during our official onboarding processes as part of payroll setup.

HOUR

Pinnacle Technical Resources

Product Technical Manager (PMT)

As the local leaders on aging well at home our members develop, coordinate and deliver a wide range of home and community-based services, including information and referral/assistance, case management, home-delivered and congregate meals, in-home services, caregiver supports, transportation, evidence-based health and wellness programs, long-term care ombudsman programs and more. USAging is dedicated to supporting the success of our members in supporting the nation’s growing population of older adults, people with disabilities and caregivers through advancing public policy, sparking innovation, strengthening the capacity of our members, raising their visibility and working to drive excellence in the fields of aging and home and community-based services.

USAGING

Supervisor, Information & Referral

jobtargetdirectftpin

The program includes but is not limited to: replacing old computers with new computers provided by WMATA; migrating data and settings from old computers to new computers; scheduling appointments with respective customers; performing surveys for quality assurance purposes and other administrative duties as needed. ü The Tier II support is involved in resolving complex issues, however, under situations requiring increased workforce at Tier I, such as surges in high call volume, Tier II resource may be partially or fully diverted to Tier I support.

NuAxis Innovations

Help Desk Specialist II

Name District of Columbia Health Benefit Exchange Authority (HBX) Address 1225 Eye Street, NW, Suite 400 City Name State Name DC-District Of Columbia Zip Code If others (Address) Duration of the project Project Start Date Aug-27 Project End Date Jul-28 Due date for Resume submission 09/17/2026 No. of Openings 1 No. of Maximum Submissions 1 Job Description Direct and coordinate Client operations with direction from client Agency and the Program Manager. Account Manager Name (Proposal Team) Work authorization required USC/GC/EAD/H1 also Relocation is accepted No Remote work No Additional Notes if any We require best candidate at minimum posiible rate On shore/Offshore Ceiling price/floor price Full time /Part time By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from and its affiliates, and contracted partners.

Abacus Service Corporation

Call Center Manager - Bilingual English/Spanish

jobdiva

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Ensures that projects adhere to ActioNet's Quality Management System, including ActioNet tools and industry best practices, and that adequate status reporting, reviews, and other control tools are employed to keep projects on track and customers fully informed of status.

ActioNet, Inc.

Actionet, Inc. Careers - Call Center Manager

ea_via_bold

ActioNet Inc

Call Center Manager

linkup_via_bold

SUMMARY: Responsible for managing and optimizing call center operations through effective scheduling, real-time workforce management, and the strategic use of human and automated resources to achieve customer satisfaction, productivity, schedule adherence, and financial performance goals. Interfaces with Operations management to ensure smooth coordination of scheduling and maximization of schedule adherence; provides input on local conditions, identifies needs, and receives direction on real-time staffing increases or decreases.

Southeastrans, Inc.

Call Center Mgr DC

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise Service Desk, ensuring timely, high-quality support for incidents, service requests, account administration, and customer inquiries.

Call Center (Tier 1) Manager

Responsible for hiring, training, coaching, and motivating Call Center representatives to deliver exceptional service, effectively resolve beneficiary inquiries and complaints, and consistently meet performance, quality, and customer satisfaction objectives. Responsible for staff scheduling to include employee training/re-training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.

Call Center Supervisor - DC

This is a multi-role hiring campaign designed to attract talent across several specializations (people leadership, performance, quality, training, workforce management, and customer experience), with clear progression pathways toward senior leadership (Senior Manager, Head of Contact Center, and Director-level roles). Systems/tools (varies by role): CRM and ticketing platforms (e.g., Salesforce, Zendesk, ServiceNow), contact center platforms (CCaaS), dialers, WFM tools, QA platforms, and reporting/analytics (Excel/Google Sheets, BI tools).

Hire Resolve.com

Call Center & Contact Center Professionals

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Community of Hope is seeking a Lead Call Center Receptionist to oversee and implement efficient phone coverage, schedule management, and responsive patient support in the call center. Assists the Call Center Manager in overseeing daily operations and ensuring phone systems function properly; reports and escalates issues as needed.

Community of Hope

Lead Call Center Receptionist

Requires a Doctor of Pharmacy (PharmD) degree from an accredited school of pharmacy in the U.S. Requires 12 years of prior experience in: a managed care health plan or pharmacy benefit management companies or other relevant settings; pharmacy prior authorization program and call center operations; developing and implementing strategic operational plans to optimize efficiency and cost outcomes. Collaborate cross-functionally with BSC Medical Directors, Appeals and Grievance and care management teams to share accountability for evidence-based decision-making, promote adherence to BSC coverage policies, facilitate care coordination and optimize customer experience.

At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry.  We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

Blue Cross and Blue Shield Association

Sr. Director, Pharmacy - Prior Authorization & Call Center

A Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.

Our core philosophy is to listen to our customers, understand their requirements and develop a world-class solution that exceeds their expectations.&nbsp; We routinely go beyond what is considered exceptional work, redefining the standard for what quality service delivery should be.
As a young, small, aggressive company, we attract some of the best minds in the consulting industry who possess an extraordinary ability to quickly adapt to and address our customers&rsquo; dynamic needs.&nbsp; We value and respect our employees, and work hard to foster an environment in which all team members are unconditionally committed to the highest standards of ethical behavior and professional integrity.
At ITCON Services, we strive to establish and maintain long-term relationships with customers and employees.

ITCON Services

Site Manager - Contact Center

Working closely with the Program Manager, the DPSM will translate program priorities into coordinated execution, align staff and resources with requirements, and maintain consistent, high-quality service delivery. ZemiTek seeks an experienced Deputy Program Manager (DPSM) to provide day-to-day leadership and operational oversight for contractor personnel supporting CA/PPT headquarters.

ZemiTek LLC

Call for Resumes - Deputy Program Manager

[AW]-iCims

A Contact Center Project Manager is responsible for leading and executing various initiatives within a contact center to improve operations, technology, and customer experience, ensuring projects are completed on time and within budget. Stakeholder Management: Building relationships and collaborating with internal and external stakeholders, including contact center leaders, business units, and potentially executive leadership.

Project Manager - Contact Center

Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables. As an Assistant Community Manager - Multifamily with Hines, you will be responsible for supporting and assisting the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports.

Hines

Assistant Community Manager - City Center

This role ensures efficient use of Customer Service Representatives (CSRs), meets service‑level requirements, and provides accurate operational reporting to internal leadership and government program officials. Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.

Systems Integration, Inc.

Workforce and Reporting Manager (Contact Center - Federal Con tract)

Systems Integration Inc. Jobs

We are seeking a Federal Contact Center Program Manager to oversee the full execution of a government contact center program, ensuring all project requirements are met and operations run effectively across a workforce of approximately 200 staff. The Program Manager ensures the program meets contractual obligations, maintains high‑quality service delivery, and drives continuous improvement in processes, technology, and customer experience.

Call Center Manager Jobs in District of Columbia

Legal Recruiting Manager Reed Smith US

Senior Preconstruction Manager-Commercial MEP Construction Jobot

Product Technical Manager (PMT) Pinnacle Technical Resources

Supervisor, Information & Referral USAGING

Help Desk Specialist II NuAxis Innovations

Call Center Manager - Bilingual English/Spanish Abacus Service Corporation

Actionet, Inc. Careers - Call Center Manager ActioNet, Inc.

Call Center Manager ActioNet Inc

Call Center Mgr DC Southeastrans, Inc.

Call Center (Tier 1) Manager ActioNet Inc

Call Center Supervisor - DC Southeastrans, Inc.

Call Center & Contact Center Professionals Hire Resolve.com

Lead Call Center Receptionist Community of Hope

Sr. Director, Pharmacy - Prior Authorization & Call Center Blue Cross and Blue Shield Association

Site Manager - Contact Center ITCON Services

Call for Resumes - Deputy Program Manager ZemiTek LLC

Project Manager - Contact Center ITCON Services

Assistant Community Manager - City Center Hines

Workforce and Reporting Manager (Contact Center - Federal Con tract) Systems Integration, Inc.

Federal Contact Center Program Manager Systems Integration, Inc.

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