Data Center Operations & Security Lead (TS/SCI w/ Poly) JobotData Center Operations & Security Lead (TS/SCI w/ Poly)Washington, DC$190,000–$235,000 / yearA mission-focused engineering organization supporting classified U.S. Government programs is seeking an experienced Data Center Operations & Security Lead to oversee secure infrastructure environments within a high-availability facility. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewTier 1 Help Desk Lead NuAxis InnovationsTier 1 Help Desk LeadWashington DC, DCThe successful candidate will focus on workforce management, employee development, quality assurance, first-call resolution, and operational efficiency while serving as the primary escalation point for Tier 1 support issues. Review escalated incidents to ensure Tier 1 troubleshooting procedures and scripts were properly followed before transfer to Tier 2. Coordinate response during service disruptions and major incidents affecting end users.
NewGENAI CCAS Application Developer System OneGENAI CCAS Application DeveloperWashington, DCRemote$56.23 / hourBachelor’s degree in Computer Science, Engineering, or related field and 2–4 years of relevant experience; or a Master’s with 2+ years of software development with Python, including building and troubleshooting AWS Lambda functions. The developer will create intelligent customer service experiences by integrating conversational AI, agent assist tools, analytics, and Retrieval-Augmented Generation (RAG) capabilities.
Call Center Agent Sparkbit 360Call Center AgentWashington, WashingtonThe ideal candidate will be adept at understanding customer needs, resolving inquiries promptly, and providing exceptional support to enhance the overall customer experience. In this role, you will serve as the primary point of contact for our valued customers, handling inbound and outbound calls with professionalism and efficiency.
On-Site Call Center Supervisor Leidos Holdings IncOn-Site Call Center SupervisorWashington, DC$82,550–$149,225 / yearThis program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants which includes military service members, their families, and eligible civilians at locations worldwide. Monitor live calls and chats to ensure professional, high-quality interactions, appropriate warm hand-offs, accurate referrals, and proper delivery of information and resources.
NewBehavioral Health Call Center Supervisor (Hybrid) LeidosBehavioral Health Call Center Supervisor (Hybrid)Washington DC, District of ColumbiaJuly 9, 2026 For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. This program provides a broad array of information, resources, education, referrals, and counseling to about 4.7 million participants, including military service members, their families, and eligible civilians, at locations worldwide.
Lead Call Center Representative Advantia HealthLead Call Center RepresentativeWashington, DC$23–$24Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Reiter, Hill & Johnson is a comprehensive obstetrics and gynecology practice with fourteen physicians, four nurse practitioners, a team of excellent sonographers, a large support staff, and the most-up-to-date equipment.
Call Center Representative Advantia HealthCall Center RepresentativeWashington, DC$19–$23Reiter, Hill & Johnson provides medical and surgical care focused on women's reproductive systems including preventative well woman care, pregnancy and prenatal care, childbirth, screening and treatment of disease, family planning, and menopause. Demonstrates effective handling of patient situations, including upset/dissatisfied customers, and works with other teams as needed to efficiently and effectively resolve customer needs.
Bilingual Call Center Representative Ascensus LLCBilingual Call Center RepresentativeWashington, DCRemoteService center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Ascensus is the leading independent technology and service platform powering savings plans across America, providing products and expertise that help nearly 16 million people save for a better today and tomorrow.
Healthcare Call Center Representative KinwellHealthcare Call Center RepresentativeWashingtonThis role provides exceptional customer service by answering calls, scheduling appointments, managing inquiries, and supporting patients’ access to healthcare services. Strong verbal and written communication skills, active listening, problem-solving abilities, and proficiency in using healthcare-related software.
NewRemote Call Center Representative LJ WledingRemote Call Center RepresentativeWashington D.C., DCRemoteKey Responsibilities: - Handle incoming calls from clients and provide exceptional customer service - Listen actively to understand customer needs and provide appropriate solutions - Utilize company resources to answer questions and resolve issues - Maintain accurate and up-to-date customer information in the company database - Follow up with customers to ensure satisfaction and resolve any outstanding issues - Meet and exceed performance metrics, including call quality, average handle time, and customer satisfaction - Collaborate with team members and other departments to ensure a seamless customer experience - Stay up-to-date on company products, services, and procedures to provide accurate information to customers - Adhere to all company policies and procedures, including security protocols, to protect customer information - Continuously seek opportunities for improvement and provide feedback to management Qualifications: - High school diploma or equivalent required; some college coursework preferred - Minimum of 1 year of experience in a call center or customer service role - Excellent communication and interpersonal skills - Ability to multitask and navigate multiple computer systems simultaneously - Strong problem-solving and decision-making abilities - Self-motivated and able to work independently in a remote setting - Availability to work a flexible schedule, including evenings and weekends if needed - Familiarity with financial services and products is a plus If you are a dedicated and customer-focused individual looking for a challenging and rewarding career opportunity, we encourage you to apply for our Remote Call Center Representative position at Ljwleding. , remote Position: Remote Call Center Representative Company Overview: Ljwleding is a leading financial services company based in Washington D.C. Our mission is to provide our clients with innovative financial solutions to help them achieve their goals.
Sales Call Center Representative CVS Health CorpSales Call Center RepresentativeDCRemote$15–$32.31 / hourOur teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.
CALL CENTER REPRESENTATIVE BILINGUAL Whitman-Walker HealthCALL CENTER REPRESENTATIVE BILINGUALWashington, DCThe Client Services Call Center is Whitman-Walker Health's centralized patient interfacing department responsible for assisting patients in the medical, dental, behavioral health, and other areas across the health center with accessing care. Provides patient portal access and directions on activating and using the patient portal, and assists patients in resetting their portal password.
NewPBX Agent/Front Desk Relief EOS Hospitality LLCPBX Agent/Front Desk ReliefWashington, DCSuccessful candidates will possess the following skills and expertise: 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation. Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
NewPBX Agent/Front Desk Relief EOS Hospitality Hamilton Employee LLCPBX Agent/Front Desk ReliefWashington, DCPart timeSuccessful candidates will possess the following skills and expertise: 1+ year direct related hotel experience as a call center agent and/or PBX agent is preferred OR 2+ years experience in a high volume call center position with strong customer service/problem solving orientation. Due to the cyclical nature of the hospitality business, associates may be required to work varying schedules to reflect the business needs of the hotel, including evenings, weekends and holidays.
NewService Desk Agents – Tier 2, Washington DC (GT26080831PL) GTSCService Desk Agents – Tier 2, Washington DC (GT26080831PL)Washington, DCFull timeThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. One (1) year minimum experience supporting: macOS Remote access tools (e.g., Cisco AnyConnect)VPN and secure remote connectivity (RSA SecurID experience preferred)Three (3) years minimum experience in: IT Call Center environments o Active Directory user and account administration.
NewService Desk Agents – Tier 1, Washington DC (GT26080915PL) GTSCService Desk Agents – Tier 1, Washington DC (GT26080915PL)Washington, DCFull timeThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. MissionThe IT Service Desk Representative will operate within a Call Center environment, providing support to House office staff located on primary offices on campus in DC, as well as nationwide across state and district offices.
Service Desk Agent Science Applications International CorpService Desk AgentWashington, DC$40,001–$80,000 / yearTake part in the development and maintenance of a positive working relationship with all internal departments/organizations/employees and the successful candidate will demonstrate service excellence by providing high quality customer service at all times to all customers and internal staff. Responsibilities: Responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, self-service requests and walk-in request.
Service Desk Agents – Tier 1, Washington DC (GT26080915PL) GTSC-Talent SolutionsService Desk Agents – Tier 1, Washington DC (GT26080915PL)Washington, District of ColumbiaThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. The IT Service Desk Representative will operate within a Call Center environment, providing support to House office staff located on primary offices on campus in DC, as well as nationwide across state and district offices.
Service Desk Agents – Tier 2, Washington DC (GT26080831PL) GTSC-Talent SolutionsService Desk Agents – Tier 2, Washington DC (GT26080831PL)Washington, District of ColumbiaThis role involves assisting users with the installation and usage of House supported software and systems, including messaging clients, word processors, web browsers, antivirus software, HIR-developed applications, and remote access tools such as RSA SecurID and VPN. The IT Service Desk Representative will provide support to House of Representatives office staff located on primary offices on campus in DC, as well as nationwide across state and district offices.
Special Agent (Reemployed Annuitant) Investigations Division White House USASpecial Agent (Reemployed Annuitant) Investigations DivisionWashington, DCInvestigate criminal and terroristic activity involving violations of the D.C. Code and Title 18 of the U.S. Code; Collect, evaluate, interpret, and disseminate information related to the mission of the ID; Prepare and disseminate written reports including reports of investigation, various investigative assessments, and investigations bulletins; Perform a full range of comprehensive investigative functions to include planning, organizing, fact-finding, and reporting results on cases ranging from routine to highly complex; Perform protective intelligence operations, coordinating investigative and operational efforts with other USCP sworn officers and outside agency officials; Serve as a liaison with local, state, and Federal law enforcement agencies; Conduct surveillance, surveillance detection, and counter surveillance operations; Represent the USCP during investigative and law enforcement meetings. The PSB ID is responsible for investigating violations of the D.C. Code and Title 18 of the U.S. Code to include allegations of criminal activity, terroristic activity, and threats or unusual interests against Members of Congress and other statutory protectees of Congress that occur in the jurisdiction of the USCP as defined by 2 USC § 1966(a) & (f).
Special Agent (Lateral) White House USASpecial Agent (Lateral)DC$90,853–$147,928 / yearInvestigate criminal and terroristic activity involving violations of the D.C. Code and Title 18 of the U.S. Code; Collect, evaluate, interpret, and disseminate information related to the mission of the ID; Prepare and disseminate written reports including reports of investigation, various investigative assessments, and investigations bulletins; Perform a full range of comprehensive investigative functions to include planning, organizing, fact-finding, and reporting results on cases ranging from routine to highly complex; Perform protective intelligence operations, coordinating investigative and operational efforts with other USCP sworn officers and outside agency officials; Serve as a liaison with local, state, and Federal law enforcement agencies; Conduct surveillance, surveillance detection, and counter surveillance operations; Represent the USCP during investigative and law enforcement meetings. The PSB ID is responsible for investigating violations of the D.C. Code and Title 18 of the U.S. Code to include allegations of criminal activity, terroristic activity, and threats or unusual interests against Members of Congress and other statutory protectees of Congress that occur in the jurisdiction of the USCP as defined by 2 USC § 1966(a) & (f).
Special Agent (Reemployed Annuitant) DPD White House USASpecial Agent (Reemployed Annuitant) DPDWashington, DCMust have completed the FLETC Criminal Investigator Training Program (CITP) or USCP Basic Agent Training Program (BATP) or equivalent training program from the Federal Bureau of Investigation (FBI), Drug Enforcement Agency (DEA) or U.S. Postal Inspection Service. Must have completed FLETC Criminal Investigator Training Program (CITP) or USCP Basic Agent Training Program (BATP) or equivalent training program from the Federal Bureau of Investigation (FBI), Drug Enforcement Agency (DEA) or U.S. Postal Inspection Service.
Client Care Agent (Mars Veterinary Health) Mars Veterinary HealthClient Care Agent (Mars Veterinary Health)WashingtonRemoteAs part of the Mars Petcare family of businesses, Mars Veterinary Health is a global network of veterinary practices made possible by 75,000 Associates who care for millions of pets across nearly 3,000 clinics in more than 20 countries each year. The Client Care Agent is the frontline representative of the Contact Center, responsible for delivering high-quality, compassionate support to pet owners and internal partners across multiple communication channels.
NewPurchasing Agent White House USAPurchasing AgentWashington, DC$51,957–$67,543 / yearA citizen of the United States; A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or. Creates work orders in WeBTMA and notifies the Superintendent and the appropriate jurisdiction (House, Senate, CAO, USPC, SSA, EED, Grounds); updates work orders with any follow up information; and closes out pest control work orders.
Front Desk Agent Donohoe Hospitality Services CareersFront Desk AgentWashington, District of ColumbiaHyatt House Washington DC - Convention Center is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. This dynamic environment not only enhances the guest experience but also creates an engaging and inspiring workplace for team members who thrive in a culturally diverse and energetic setting.
Special Agent U.S. Department of Homeland SecuritySpecial AgentWashington, DC$48,854–$118,204 / yearYou are minimally qualified for the GL-07 Level starting base salary 48854 if you possess one of the following: A bachelors degree from an accredited college or university with Superior Academic Achievement (S.A.A.), which is based on: Class standing: Applicants must be in the upper third of the graduating class in the college, university, or major subdivision (such as the College of Liberal Arts or the School of Business Administration) based on completed courses. Grade-point average (G.P.A.): Applicants must have a grade-point average of 3.0 or higher out of a possible 4.0 (B or better) as recorded on their official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of the curriculum.
Workplace Experience 24/7 Agent Latham & Watkins LLPWorkplace Experience 24/7 AgentWashington, D.C., DC$60,000–$65,000 / yearThis role will be responsible for supporting customers in a virtual fast-paced setting via telephone, email, and chat four days per week while working alongside the local Washington, D.C. Workplace experience team in-person one day per week allowing for flexibility as business needs may change week to week. Other key responsibilities include: Curating experiences in the workplace to make the internal and external client feel valued, part of the community, and always impressed by the level of service.
Reservation Agent - Monday to Friday, No Weekends! Guest ServicesReservation Agent - Monday to Friday, No Weekends!Washington, District of ColumbiaGuest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Demonstrated talent for interacting with a wide variety of people, ability to effectively organize and coordinate multiple priorities; ability to learn and develop new skills; ability to problem solve.
Software Engineer, Agent Platform ANDURIL INDUSTRIESSoftware Engineer, Agent PlatformWashington, DC$220,000–$292,000 / yearExperience designing agent evaluation paradigms, including trajectory evaluations, LLM-as-judge workflows, task-success metrics, tool-call correctness checks, rubric-based qualitative grading, adversarial scenario testing, regression eval suites, and human-in-the-loop review. Design tooling that supports modern agent patterns, including structured tool calling, filesystem-using agents, memory and retrieval, planning loops, subagents, agent graphs, and human-in-the-loop workflows.
Special Agent - Counter Assault Team U.S. Department of Homeland SecuritySpecial Agent - Counter Assault TeamWashington, DC$7–$11 / yearIf you have earned a college degree or if you are qualifying based on education or you are qualifying based on a combination of education and experience, or are claiming Superior Academic Achievement overall grade point average of 3.0 or higher out of a possible 4.0 recorded on the unofficial college/university transcript to qualify at the GL-07 level as explained in the Qualifications section, you must submit a copy of your college/university transcript, unofficial is acceptable, which must show school name, students name, credit earned, degree, and date awarded. Work schedule Full-time Service Excepted Promotion potential 13 Job family Series 1811 Criminal Investigation Supervisory status No Security clearance Top Secret Drug test Yes Position sensitivity and risk Critical-Sensitive CSHigh Risk Trust determination process Credentialing Suitability Fitness National security Financial disclosure No Bargaining unit status No Announcement number SAB-26-Q3-CAT Control number 859172400.
Site Manager - Contact Center ITCON ServicesSite Manager - Contact CenterWashington, DCA Site Manager in a contact center, often synonymous with a Call Center Manager, is responsible for overseeing the day-to-day operations of a contact center, including managing staff, setting and monitoring performance targets, ensuring operational efficiency and effectiveness, and maintaining excellent customer service. ITCON Services is looking for a bright, motivated Site Manager - Contact Center with FMCSA (Federal Motor Carrier Safety Administration) experience to join our team.
Software Engineer, Agent Platform Anduril Industries IncSoftware Engineer, Agent PlatformWashington, DC$220,000–$292,000 / yearExperience designing agent evaluation paradigms, including trajectory evaluations, LLM-as-judge workflows, task-success metrics, tool-call correctness checks, rubric-based qualitative grading, adversarial scenario testing, regression eval suites, and human-in-the-loop review. Design tooling that supports modern agent patterns, including structured tool calling, filesystem-using agents, memory and retrieval, planning loops, subagents, agent graphs, and human-in-the-loop workflows.
Cyber Case Management/Service Desk Agent / Active Top Secret Peraton IncCyber Case Management/Service Desk Agent / Active Top SecretWashington, DC$66,000–$106,000 / yearAs the nation's risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthen national resilience. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacting Critical Infrastructure entities, Federal Civilian Executive Branch (FCEB) and State, Local, Tribal, and Territorial (SLTT) Departments/Agencies.
NewContact Center Operator (SCA) – Evening and Weekend Shift CACIContact Center Operator (SCA) – Evening and Weekend ShiftWashington, District of ColumbiaThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) - Day Shift CACIContact Center Operator (SCA) - Day ShiftWashington, District of ColumbiaThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) – Evening Shift CACIContact Center Operator (SCA) – Evening ShiftWashington, District of ColumbiaThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI’s government contract for the work location.. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
EOC Agent (Evening Shift) ActioNet IncEOC Agent (Evening Shift)Washington, DC$50,000–$60,000 / yearActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security and IT Managed Services. Support Linux and Windows server environments by assisting with troubleshooting related to CPU and memory utilization, disk utilization and file systems, SSL/TLS certificates, HTTP/HTTPS availability, DNS resolution, VPN connectivity, and application availability.
NewContact Center Operator (SCA) - Evening Shift CACI International IncContact Center Operator (SCA) - Evening ShiftWashington, DCThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) - Evening and Weekend Shift CACI International IncContact Center Operator (SCA) - Evening and Weekend ShiftWashington, DCThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
NewContact Center Operator (SCA) - Day Shift CACI International IncContact Center Operator (SCA) - Day ShiftWashington, DCThe pay and benefits provided for this position will meet or exceed the minimum required amounts detailed in the wage determination issued by the Department of Labor and made applicable to this position, as incorporated into CACI's government contract for the work location. There are a host of other factors that can influence final salary including, but not limited to, geographical location, relevant prior work experience, specific skills and competencies, education, and certifications.
Lobby Host Front Desk Agent - Arlo Hotels Arlo HotelsLobby Host Front Desk Agent - Arlo HotelsWashington, DCThe Lobby Host is responsible for welcoming and assisting in setting the tone for a guest's experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment.
Lobby Host (Front Desk Agent) - Arlo Hotels Arlo HotelsLobby Host (Front Desk Agent) - Arlo HotelsWashington, DCThe Lobby Host is responsible for welcoming and assisting in setting the tone for a guest's experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment.
CSX - Senior Manager, Contact Center Transformation Strategy& PricewaterhouseCoopers LLPCSX - Senior Manager, Contact Center Transformation Strategy&Washington, DC$124,000–$280,000 / yearAs a corporate and business strategy consultant at PwC, you will analyse client needs, provide consulting services across different strategic areas, and offer guidance and support to help clients develop and implement effective strategies that align with their business objectives and drive growth. This role offers the chance to drive strategic decision making, shape client outcomes, drive business growth, and mentor teams, all while contributing to PwC's intellectual capital in the field of contact center transformation.
Lobby Host (Front Desk Agent) - Arlo Hotels Arlo DCLobby Host (Front Desk Agent) - Arlo HotelsWashington, District of ColumbiaThe Lobby Host is responsible for welcoming and assisting in setting the tone for a guest’s experience through the process of check in and out of hotel, receiving payment, correcting account and reservation discrepancies, creating and canceling reservations, acting as a switchboard relief and providing luggage assistance; assisting with valet parking and summoning cabs. Arlo Hotels is committed to being a great place to work, providing exceptional service for our guests through our unique approach to the independent lifestyle hotel segment.
Cyber Case Management/Service Desk Agent / Active Top Secret PeratonCyber Case Management/Service Desk Agent / Active Top SecretWashington, D.C.$66,000–$106,000 / yearFull timeAs the nation’s risk adviser, we (CISA) help our partners strengthen their own capabilities and connect our stakeholders in industry and government to each other and to resources, analyses, and tools to help them build their own cyber, communications, and physical security and resilience, and in turn, strengthen national resilience. Execute the overarching process of ingesting, triaging, assigning, monitoring, and resolving cyber incidents impacting Critical Infrastructure entities, Federal Civilian Executive Branch (FCEB) and State, Local, Tribal, and Territorial (SLTT) Departments/Agencies.
FEP Customer Service Representative Premera Blue CrossFEP Customer Service RepresentativeWashingtonTo help us continue to provide the best support for our customers, Premera is hiring additional FEP Customer Service Representatives based out of Eastern Washington, Idaho, Oregon, Montana, Utah, Minnesota, Wisconsin, Tennessee, North Carolina, South Carolina, Georgia, Florida, Texas, and Arizona areas. CSR II serves both Premera members and providers which includes doctors, facilities (clinics, hospitals, skilled nursing facilities, etc.), and vendors for multiple geographic locations.
NewAmazon Connect Developer - REMOTE PEAK Technical Services Inc.Amazon Connect Developer - REMOTEWashington, DCRemote$50–$59.83 / hourYou will work alongside senior developers, cloud engineers, and UI/UX professionals to develop intelligent voice and chat experiences that improve customer service through automation and real-time AI assistance. The ideal candidate has hands-on experience with Python, AWS Lambda, Amazon Connect, and Amazon Lex V2 , along with an interest in emerging GenAI technologies such as Amazon Bedrock, RAG, OpenSearch, and Amazon Q in Connect .
Supervisory Criminal Investigator Department of the Treasury, USSupervisory Criminal InvestigatorWashington, DCThe mission of the Treasury Inspector General for Tax Administrations TIGTA Office of Investigations is to protect the Internal Revenue Service IRS from internal and external threats and corruption that could negatively impact the IRS ability to administer the nations tax laws. To be considered well qualified at the GS-14 grade level and in addition to meeting specialized experience the applicant must have documented in hisher resume A solid and comprehensive understanding of the position AND Be able to perform the required tasks efficiently AND Be proficient in applying the knowledge skills and abilities of the job.
Senior Vice President, Product Management- Sprinklr Service Sprinklr IncSenior Vice President, Product Management- Sprinklr ServiceWashington, DC$285,000–$475,000 / yearSprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights. This role combines strategic thought leadership, operational excellence, and end-to-end product ownership across a comprehensive portfolio spanning CCaaS, Telephony, Workforce Management, Community, AI Agent Copilot, Contact Center Intelligence, and AI Agents.