UNKNOWN

FEED

This is a hands-on engineering role for someone who understands how an enterprise outbound dialer operates in production and can investigate issues, determine the appropriate configuration changes, implement solutions, and validate results. " Strong knowledge of outbound dialing strategies, campaign configuration, contact lists, segmentation, agent assignments, schedules, dispositions, and dialing workflows.

Mindlance

Technology Engineering - Lead Platform Engineer

jobdiva

Albany, NY; Albuquerque, NM; Atlanta, GA; Austin, TX; Baltimore, MD; Baton Rouge, LA; Bentonville, AR; Birmingham, AL; Boise, ID; Boulder, CO; Buffalo, NY; Charlotte, NC; Chicago, IL; Cincinnati, OH; Cleveland, OH; Columbus, OH; Dallas, TX; Denver, CO; Des Moines, IA; Detroit, MI; Fort Worth, TX; Ft Lauderdale, FL; Greenville, SC; Harrisburg, PA; Hartford, CT; Houston, TX; Indianapolis, IN; Jackson, MS; Jacksonville, FL; Kansas City, MO; Knoxville, TN; Lincoln, NE; Louisville, KY; Memphis, TN; Miami, FL; Milwaukee, WI; Minneapolis, MN; Montvale, NJ; Morristown, NJ; Nashville, TN; New Orleans, LA; Oklahoma City, OK; Omaha, NE; Orlando, FL; Philadelphia, PA; Phoenix, AZ; Pittsburgh, PA; Providence, RI; Raleigh, NC; Richmond, VA; Rochester, NY; Salt Lake City, UT; San Antonio, TX; Shreveport, LA; St Louis, MO; Tallahassee, FL; Tampa, FL; Tempe, AZ; Virginia Beach, VA; Winston-Salem, NC. Qualifications: Minimum five years of recent experience designing, implementing, operation or managing enterprise contact center, unified communications, voice, collaboration, or cloud workplace technologies, including experience leading technical teams or manor cross-functional initiatives.

KPMG International Cooperative

Manager, Unified Communications & Digital Management

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You’ll help customers resolve insurance and policy needs in a fast-paced service environment by building relationships, solving problems and deliver knowledgeable service to our collector community. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Philadelphia Insurance Companies

Licensed Customer Service Representative – Remote

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Operating within the Service Assurance organization, this role serves as the technical authority for multi-domain incident analysis, working closely with PSC Agents, NOC Telco Engineers, and Managed Services teams to restore service, validate service flows, and ensure compliant end-to-end connectivity during launch, early-life support, and steady-state operations. We are seeking a End -To- End Telco Engineer to ensure end-to-end service stability and performance across satellite-to-mobile services by diagnosing and resolving cross-domain issues spanning satellite, RAN, core, transport, and OSS layers.

AST SpaceMobile

End -To- End Telco Engineer

GreenHouseAPI

ADAPTED_NOW

Collaborate with marketing on implementation of new lead generation partners and/or marketing campaigns (including supporting new Banner Life partnerships where required) to educate, motivate, support and coach the sales staff in order to maximize lead-to-sale ratios and campaign success factors. Support the continual improvement of resource planning models through the analysis of daily telephone reports, identifying patterns, highlighting elevated peak times to mitigate abandon rates and using that insight to work with marketing to maximize lead-to-sale efficiency.

YEAR

Banner Life family of companies

Direct to Consumer Sales Team Supervisor

Legal & General America

Responsibilities may include processing Medicare contracts and appointments, verifying certifications, reviewing commission inquiries, performing data entry, assisting with credentialing and recredentialing questions, and supporting background check review and documentation. This role requires strong customer service, research, problem-solving, communication, and system-navigation skills, with an emphasis on accuracy, ownership, compliance, and delivering a positive customer experience in both English and Spanish.

HOUR

CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all.

CVS Health Corp

Bilingual Customer Service Representative - Broker Services (English/Spanish)

Depending on scope and under the guidance of senior engineers, an engineer in this role may: contribute to technical specifications and roadmaps aligned with engineering needs; serve as a technical point of contact between the development team and internal customers on assigned work; help track product metrics and success criteria; support evaluation of appropriate AWS services; produce system architecture diagrams and API documentation; participate in technical reviews and code walkthroughs; and develop technical prototypes and proof-of-concepts. Assist with integrations between customer, partner, and supplier engineering systems (Siemens Teamcenter, PTC Windchill, Dassault 3DEXPERIENCE, Aras Innovator, Siemens Polarion, IBM DOORS/DOORS Next, Jama Connect, Oracle Primavera P6, Procore, SAP ERP, Box) and X-energy's platform and lakehouse, using AWS Glue, DMS, Kinesis, EventBridge, API Gateway, and Lambda.

X Energy LLC

Software Engineer III, AI Digital & Engineering Software

Giga has recently raised a $61M Series A and is working with Fortune 500 customers to deploy the next generation of customer experience - real-time AI agents that can understand emotion, resolve issues instantly, and scale across the world's largest enterprises. Industry leaders like DoorDash trust Giga with their most complex support and operations workflows across voice, chat, and email, in high-stakes regulated environments where accuracy and compliance matter.

Giga

Customer Success Lead (San Francisco)

The Agentic AI Developer will play a key role in improving automated customer interactions, reducing reliance on traditional menu-driven IVR systems, and enabling more natural, efficient, and accessible communication experiences. Leidos is seeking an experienced Agentic AI Developer to support the Enterprise Health Sector in modernizing and enhancing its customer service and Interactive Voice Response (IVR) capabilities through innovative artificial intelligence technologies.

Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business.

Leidos

Agentic AI Developer-IVR Modernization

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Leidos Holdings Inc

This 100% remote, 1099 independent-contractor life insurance sales role connects you with families who requested coverage information, from first call to completed application. A state life insurance license is required before soliciting or selling business, and licensing timelines vary by state.

The Wood Agency Life

Telesales Representative

Manatal

Bring your unique sales talent to our Fortune 100 company and receive paid-training, licensing in all 50 states, and a dynamic role that directs only warm leads your way (no cold calls) - because we believe in supporting your success, not holding it back. As an Inside Sales Agent you will be handling inbound calls and warm leads, consulting with customers on their insurance needs and match the correct coverages, products, and benefits to convert sales leads into policyholders.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.
 In business since 1912, and headquartered in Boston, today we are the eighth largest global property and casualty insurer based on 2023 gross written premium. We also rank 87th on the Fortune 100 list of largest corporations in the US based on 2023 revenue. As of December 31, 2023, we had $49.4 billion in annual consolidated revenue.
 We employ over 40,000 people in 29 countries and economies around the world. We offer a wide range of insurance products and services, including personal automobile, homeowners, specialty lines, reinsurance, commercial multiple-peril, workers compensation, commercial automobile, general liability, surety, and commercial property.

Liberty Mutual Holding Company Inc

Remote Inside Sales Representative

This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising. While performing the duties of this job, the employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds.

Call Center Agent Jobs in Maryland

Technology Engineering - Lead Platform Engineer Mindlance

Manager, Unified Communications & Digital Management KPMG International Cooperative

Licensed Customer Service Representative – Remote Philadelphia Insurance Companies

End -To- End Telco Engineer AST SpaceMobile

Direct to Consumer Sales Team Supervisor Banner Life family of companies

Bilingual Customer Service Representative - Broker Services (English/Spanish) CVS Health Corp

Software Engineer III, AI Digital & Engineering Software X Energy LLC

Customer Success Lead (San Francisco) Giga

Agentic AI Developer-IVR Modernization Leidos

Agentic AI Developer-IVR Modernization Leidos Holdings Inc

Telesales Representative The Wood Agency Life

Remote Inside Sales Representative Liberty Mutual Holding Company Inc

Front of House Supervisor PharmaCann Inc

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