UNKNOWN

FEED

Within the first 90 days, the Senior Call Center Manager will have developed a clear understanding of FROST and Audit operations, established relationships with team members and key stakeholders, assessed existing workflows and performance reporting, and partnered with the Director, Account Management to identify priorities for improvement. Over time, success will be demonstrated through clearly defined performance expectations, reliable KPI reporting, improved service responsiveness, stronger quality assurance, reduced operational rework, and a team culture built on trust, accountability, collaboration, and continuous improvement.

2020 Companies

Senior Call Center Manager

linkup_via_bold

FULL_TIME

YEAR

We’re looking for a high-performing Call Center & Sales Manager who can lead, coach, and develop a team that consistently converts opportunities into booked appointments, delivers exceptional customer experiences, and drives company growth. As our Call Center & Sales Manager, you’ll lead the customer service, dispatch, and AI-powered communication systems that help turn every customer call into an opportunity to earn trust, book appointments, and grow the business.

S and J Plumbing

Call Center Sales Manager

partner JazzHR

OTHER

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

Supervisor - Call Center

equestftpin

Oversee day-to-day contact center operations and business planning, ensuring staff safety, physical site security, human resource development, operational efficiency and service quality excellence. Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service commitments, budget, forecasted hours versus actual hours, payroll, etc.

Teleperformance Global Services Private Ltd

Call Center Assistant Operations Manager

Contact Center Agents actively promote products and services that meet members' needs while delivering exceptional service and building lasting relationships. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.

HOUR

IH Mississippi Valley Credit Union

Bilingual Contact Center Agent

Talent Acquisition

This role will supervise a team of approximately 15-17 pharmacy technicians, including recorded call monitoring, motivating, recognizing, coaching, counseling, training, resolving escalated patient issues, and communicating patient needs and requests to the care teams in the clinics. Supervise the day-to-day operation of a team of Pharmacy Technicians and be responsible for performance management and providing feedback collaboration with the manager of the team and provide daily direction and communication to Pharmacy Technicians so patient calls are answered in a timely, efficient, and knowledgeable manner.

<p>CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all. </p>

CVS Health

Supervisor, Call Center Pharmacy Technician

sourcestack_via_bold

Contact Center Agents actively promote products and services that meet members'' needs while delivering exceptional service and building lasting relationships. Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.

Contact Center Agent

As a Universal MSR in our contact center you are responsible for developing a robust relationship with each member, from servicing requests and resolving problems/errors to upselling or cross-selling products to financial counseling and planning, requiring significant initiative and moderate supervision. RVCU provides a work environment that promotes learning, growth, and the opportunity for team members to challenge themselves and grow personally and professionally.

Rock Valley Credit Union

Universal Member Service Representative: Contact Center/ITM Agent

In this role, you will handle inbound and outbound calls, answer questions, schedule appointments, route callers to the right department, and provide professional support to customers throughout their sales and service journey. Location: Barrington, IL | Job Type: Full-time | Schedule: Day shift; availability may include evenings or Saturdays as business needs require | Pay: Competitive hourly pay based on experience.

Mercedes-Benz of Midlothian

Call Center Representative

Position Overview: The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets. The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.

Fast Retailing Co Ltd

Loss Prevention Agent - Oakbrook Center

The Loss Prevention Agent is responsible for all initiatives and daily tasks associated with loss prevention and safety management as directed by Loss Prevention Manager to ensure the safety and well being of all employees and company assets. The fixed hourly rate is based on the qualifications for the position, including but not limited to, expected experience, education level, certifications, skills and expertise, and the location of the position.

Uniqlo

This role is responsible for engaging with customers interested in selling or trading their vehicles, setting appointments, and ensuring a seamless customer experience from first contact to dealership visit. Advantage Dealer Group is seeking a motivated, energetic, and customer-focused Buying Center BDC Agent to help expand our vehicle acquisition efforts.

Advantage Dealer Group

Buying Center BDC Agent

ea_via_bold

Chicago Eye Consultants is a multi-sub-specialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every subspecialty of ophthalmology. You will be responsible for handling a wide range of inbound and outbound calls, addressing customer inquiries, resolving issues, and promoting our products or services.

Chicago Eye Consultants

Bilingual Medical Call Center Representative

HiringThing

In this role, you will take inbound and outbound calls, communicate with customers to identify their needs and provide helpful solutions that ensure they have a great customer service experience with our company. Use best practices in customer service techniques to develop rapport and build relationships with customers.

A ANDI MEDICAL TRANSPORTATION INC.

Take a look at our core values that dictate how we treat members and each other: Passionate - We are dedicated to exceeding expectations and are passionate, open-minded, and committed to serving members and their families on their lifelong financial journeys. You will not only provide excellent solutions for members, but you will also represent the heart of NuMark Credit Union by offering products and services that meet our members' financial needs.

NuMark Credit Union

We are seeking a professional and customer-focused Call Center Representative to assist customers by answering questions, providing accurate information, and helping resolve service-related concerns. At Entertainment Travel Associates , we specialize in delivering exceptional travel experiences through innovation, outstanding customer service, and meaningful partnerships.

Entertainment Travel Associates

SmartRecruiters_Organic_Non_Easy_Apply

The Outbound Call Center Representative is responsible for proactively contacting prospective and existing customers to generate sales opportunities, promote products and services, and drive revenue growth. Build strong relationships with potential and existing customers by demonstrating a friendly and helpful approach that makes them feel comfortable and willing to purchase or upgrade their existing services.

Surf Air Wireless LLC

Outbound Call Center Representative

Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Utilize sales skill sets including rapport building, active listening, communication, qualification questioning, overcoming objections, and closing.

CVS Health Corp

Sales Call Center Representative

ORGANIZATION RELATIONSHIPS: This position reports to the Catering & Guest Services Call Center Manager and works closely with guests, Off-Premises and Guest Services teams, as well as partners in Operations, Marketing, and Information Technology. CORE RESPONSIBILITIES: Enable our Purpose to create lifelong memories by igniting the senses with unrivaled food and experiences: Family: Work together to make everyone feel at home, and we step up when someone needs help.

Call Center Agent Jobs in Illinois

Senior Call Center Manager 2020 Companies

Call Center Sales Manager S and J Plumbing

Supervisor - Call Center Maximus

Call Center Assistant Operations Manager Teleperformance Global Services Private Ltd

Bilingual Contact Center Agent IH Mississippi Valley Credit Union

Supervisor, Call Center Pharmacy Technician CVS Health

Contact Center Agent IH Mississippi Valley Credit Union

Universal Member Service Representative: Contact Center/ITM Agent Rock Valley Credit Union

Call Center Representative Mercedes-Benz of Midlothian

Loss Prevention Agent - Oakbrook Center Fast Retailing Co Ltd

Loss Prevention Agent - Oakbrook Center Uniqlo

Buying Center BDC Agent Advantage Dealer Group

Bilingual Medical Call Center Representative Chicago Eye Consultants

Call Center Representative A ANDI MEDICAL TRANSPORTATION INC.

Call Center Representative NuMark Credit Union

Call Center Representative Entertainment Travel Associates

Outbound Call Center Representative Surf Air Wireless LLC

Sales Call Center Representative CVS Health Corp

Concierge - Catering & Guest Services (Call Center Representative) - SEASONAL Portillo's Restaurant Group, Inc.

Concierge - Catering & Guest Services (Call Center Representative) - Seasonal Portillo Restaurant Group

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