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Responsibilities may include processing Medicare contracts and appointments, verifying certifications, reviewing commission inquiries, performing data entry, assisting with credentialing and recredentialing questions, and supporting background check review and documentation. This role requires strong customer service, research, problem-solving, communication, and system-navigation skills, with an emphasis on accuracy, ownership, compliance, and delivering a positive customer experience in both English and Spanish.

HOUR

<p>CVS Health offers a world of promising job opportunities across a diverse range of careers in everything from corporate and pharmacy roles to retails positions. No matter where you work at CVS Health, your unique skills, talents and abilities are welcome and valued. We recognize and reward greatness and want our employees to know their work is making a difference in the lives of millions. Join us today. Together we can continue making innovative, high-quality health and pharmacy services safe, affordable and accessible – for all. </p>

CVS Health Corp

Bilingual Customer Service Representative - Broker Services (English/Spanish)

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Contributions to/support of a management/supervisory/technical/clinical expert/ and/or program leadership role: develops/presents at least 1 approved education offering with evaluation criteria annually; or teaches a minimum of 2 established training modules; or partner with Registered Nurse II to develop or update 2 or more patient education materials, or precept for full orientation period. The IHSC provides on-site direct patient care to ICE detainees at 22 detention facilities throughout the country and manages the provision of off-site medical care for detainees housed in approximately 240 additional Intergovernmental Service Agreement (IGSA) facilities.

U.S. Department of Homeland Security

Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory

Provides diagnostic and clinical management guidance to IHSC clinicians directly or via direct supervision of the ID Advanced Practice Provider, ID Clinical Pharmacist and Public Health Analyst for noncitizen patients with various infectious diseases including but not limited to HIV, tuberculosis, viral hepatitis, syphilis and other sexually transmitted infections, skin and soft tissue infections, respiratory infections, enteric infections, ectoparasite infestations, and tropical infections (e.g. Preferred and not required: a) Masters in Public Health b) Supervisory experience c) Certification in travel and tropical medicine d) Completion of Epidemic Intelligence Service fellowship or similar epidemiology field training experience e) Competency in analyzing, interpreting, and presenting data-derived analytics f) Competency in public speaking g) Peer-reviewed journal and public health publication experience h) Recognition by corresponding academic societies for expertise i) Field experience in global health j) Certification of correctional health care k) Proficiency or fluency in Spanish.

Infectious Disease Program Lead (O-6 Billet) Supervisory

This includes successful completion of the Immigration & Customs Enforcement (ICE) Enforcement & Removal Operations (ERO) Basic Immigration Law Enforcement Training Program (ICE_BIETP); ICE Detention & Removal Operations (DRO) Basic Immigration Law Enforcement Training Program (ICE_D); the legacy Immigration Officer Basic Training Course (IOBTC); the Border Patrol Academy (USBPI); the Customs and Border Protection (CBP) Academy Officer Basic Training Program (OBT); the combination of both the legacy Basic Immigration Detention Enforcement Officer Training Course and the ICE DRO Equivalency Training Program (ETP); the ICE Special Agent Training Program; the combination of FLETC Criminal Investigator Training Program and the DRO Equivalency Training Program for Special Agents (ETPSA) and for legacy US Customs Special Agents, the ICE / Customs Special Agent Cross Training Program. You qualify at the GS-13 grade level if you possess one (1) year of specialized experience equivalent to the GS-12 grade level performing duties such as: Conducting legal research and investigations of difficult and sensitive cases that are complex; Preparing legal documents and evaluating appropriateness of determinations; Developing investigative plans, conducting investigations, and writing investigative reports; Investigating, detaining, apprehending or arresting persons charged with violations; Interviewing suspects and witnesses.

YEAR

Deportation Officer (Course Developer/Instructor) (Reemployed Annuitant & CTAP/ICTAP/RPL) (Term)

Specialized Experience: You qualify for the GS-14 grade level if you possess one year of specialized experience, equivalent to the GS-13 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing the following duties: 1) Leading the development and modification of law enforcement training programs, course outlines, and training materials; 2) Leading teams in identifying, distributing, and balancing work priorities and/or operations to meet emerging needs within available resources; 3) Representing a team and/or performing lead duties (i.e. reporting to the supervisor periodically on team and individual work accomplishments, problems, progress in mastering tasks, individual and team training needs, etc.). If you meet the minimum qualifications, you will be placed in one of the following categories: Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF), and appropriate Quality Ranking Factors (QRF) as determined by the job analysis.

Supervisory Law Enforcement Specialist (Instruction)

This includes successful completion of the Immigration & Customs Enforcement (ICE) Enforcement & Removal Operations (ERO) Basic Immigration Law Enforcement Training Program (ICE_BIETP); ICE Detention & Removal Operations (DRO) Basic Immigration Law Enforcement Training Program (ICE_D); the legacy Immigration Officer Basic Training Course (IOBTC); the Border Patrol Academy (USBPI); the Customs and Border Protection (CBP) Academy Officer Basic Training Program (OBT); the combination of both the legacy Basic Immigration Detention Enforcement Officer Training Course and the ICE DRO Equivalency Training Program (ETP); the ICE Special Agent Training Program; the combination of FLETC Criminal Investigator Training Program and the DRO Equivalency Training Program for Special Agents (ETPSA) and for legacy US Customs Special Agents, the ICE / Customs Special Agent Cross Training Program. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in Atlanta, Georgia; Boston, Massachusetts; Buffalo, New York; Chantilly, Virginia; Chicago, Illinois; Dallas, Texas; Denver, Colorado; Detroit, Michigan; El Paso, Texas; Fort Snelling, Minnesota; Harlingen, Texas; Houston, Texas; Los Angeles, California; Miami, Florida; New Orleans, Louisiana; New York, New York; Newark, New Jersey; Philadelphia, Pennsylvania; Phoenix, Arizona; Salt Lake City, Utah; San Antonio, Texas; San Diego, California; San Francisco, California; Seattle, Washington; Washington, District of Columbia.

Supvy Detention and Deportation Officer-AFOD Reemployed Annuitant & CTAP/ICTAP/RPL-Term Appointment

For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. SELECTIVE PLACEMENT FACTOR: In order to be considered for this position you must: A. Possess experience as a sworn law enforcement officer or agent with full arrest authority in the prevention, detection, apprehension, detention and/or investigation of felony and/or misdemeanor violations of federal, state, local, tribal, or military criminal laws; OR-.

Law Enforcement Specialist (General Training Instructor)

This includes successful completion of the Immigration & Customs Enforcement (ICE) Enforcement & Removal Operations (ERO) Basic Immigration Law Enforcement Training Program (ICE_BIETP); ICE Detention & Removal Operations (DRO) Basic Immigration Law Enforcement Training Program (ICE_D); the legacy Immigration Officer Basic Training Course (IOBTC); the Border Patrol Academy (USBPI); the Customs and Border Protection (CBP) Academy Officer Basic Training Program (OBT); the combination of both the legacy Basic Immigration Detention Enforcement Officer Training Course and the ICE DRO Equivalency Training Program (ETP); the ICE Special Agent Training Program; the combination of FLETC Criminal Investigator Training Program and the DRO Equivalency Training Program for Special Agents (ETPSA) and for legacy US Customs Special Agents, the ICE / Customs Special Agent Cross Training Program. Organizational Location: These positions are located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Enforcement and Removal Operations (ERO), in Atlanta, Georgia; Baltimore, Maryland; Buffalo, New York; Burlington, Massachusetts; Centennial, Colorado; Chantilly, Virginia; Chicago, Illinois; Dallas, Texas; Detroit, Michigan; El Paso, Texas; Fort Snelling, Minnesota; Harlingen, Texas; Houston, Texas; Los Angeles, California; Miami, Florida; New Orleans, Louisiana; New York, New York; Newark, New Jersey; Philadelphia, Pennsylvania; Phoenix, Arizona; San Antonio, Texas; San Diego, California; San Francisco, California; Seattle, Washington; Washington, District of Columbia; West Valley City, Utah.

Detention and Deportation Officer (Reemployed Annuitant & CTAP/ICTAP/RPL) (Term Appointment)

Specialized Experience: You qualify for the GS-12 grade level if you possess one year of specialized experience, equivalent to the GS-11 grade level or pay band in the federal service, or equivalent experience in the private or public sector performing the following duties: Performing firearms duties to include qualifying other officer/agents as a primary or collateral duty, -OR-. SELECTIVE PLACEMENT FACTOR: In order to be considered for this position you must: A. Possess experience as a sworn law enforcement officer or agent with full arrest authority in the prevention, detection, apprehension, detention and/or investigation of felony and/or misdemeanor violations of federal, state, local, tribal, or military criminal laws; OR-.

Law Enforcement Specialist (Firearms Instructor)

Develop and execute test cases covering IVR menu paths, routing scenarios, transfers, timeouts, and edge cases; support customer user acceptance testing (UAT) and resolve configuration defects. The ideal candidate has hands-on experience configuring cloud contact center platforms in production environments and can ensure accurate implementation, thorough testing, and clear technical documentation.

Miratech

Senior Google CCAIP Engineer

As a CCaaS Engineer (Consultant or Senior Consultant) on Slalom's Contact Center Modernization team, you will design, configure, and deliver cloud contact center solutions for enterprise clients on the platform that best fits each client, such as Genesys Cloud CX, Amazon Connect, NICE CXone, Five9, Talkdesk, or Cisco Webex Contact Center. 5-7 years of hands-on experience as a CCaaS engineer, implementing, configuring, or administering at least one major cloud contact center platform (e.g., Genesys Cloud CX, Amazon Connect, NICE CXone, Five9, Talkdesk, Cisco Webex Contact Center); 7+ years for Senior Consultant.

Slalom Inc

CCaaS Cloud - Senior Consultant

Toolchain O&M: Administer, patch, and maintain the enterprise shared DevSecOps toolset hosted on Linux servers, including GitHub Enterprise Appliance, CloudBees Jenkins (Ops Center, controllers, agents), SonarQube, JFrog Artifactory, and Invicti. The ideal candidate possesses deep hands-on expertise with Atlassian Cloud Migration Assistant tools, Atlassian Government Cloud (AGC) FedRAMP compliance, pipeline automation, CI/CD toolchain administration, and AWS Cloud infrastructure management.

SAIC is a premier Fortune 500® technology integrator driving our nation's digital transformation. Our robust portfolio of offerings across the defense, space, civilian, and intelligence markets includes secure high-end solutions in engineering, IT modernization, and mission solutions. Using our expertise and understanding of existing and emerging technologies, we integrate the best components from our own portfolio and our partner ecosystem to deliver innovative, effective, and efficient solutions that are critical to achieving our customers' missions.

We are a team of 26,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.1 billion. For more information, visit saic.com.

Call Center Agent Jobs in District of Columbia

Bilingual Customer Service Representative - Broker Services (English/Spanish) CVS Health Corp

Registered Nurse (O-2/O-3/O-4 Billet) Non-Supervisory U.S. Department of Homeland Security

Infectious Disease Program Lead (O-6 Billet) Supervisory U.S. Department of Homeland Security

Deportation Officer (Course Developer/Instructor) (Reemployed Annuitant & CTAP/ICTAP/RPL) (Term) U.S. Department of Homeland Security

Supervisory Law Enforcement Specialist (Instruction) U.S. Department of Homeland Security

Supvy Detention and Deportation Officer-AFOD Reemployed Annuitant & CTAP/ICTAP/RPL-Term Appointment U.S. Department of Homeland Security

Law Enforcement Specialist (General Training Instructor) U.S. Department of Homeland Security

Detention and Deportation Officer (Reemployed Annuitant & CTAP/ICTAP/RPL) (Term Appointment) U.S. Department of Homeland Security

Law Enforcement Specialist (Firearms Instructor) U.S. Department of Homeland Security

Senior Google CCAIP Engineer Miratech

CCaaS Cloud - Senior Consultant Slalom Inc

Cloud DevSecOps Engineer Senior Science Applications International Corp

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