What Youll Do • Create and deliver innovative and enriching cafe experiences for patients, family, and staff daily; • Have oversight of day-to-day operations; • Evaluate and develop service levels for the overall Patient Services Program targeted to exceed patient and customer satisfaction; • Oversee Sodexo's Patient Dining Program and daily meal rounding, inclusive of service recovery; • Collaborate with clinical, food service, and interdisciplinary teams to enhance the patient experience; • Perform tray assessments to ensure food quality and presentation and tray accuracy; • Deliver high-quality food service; • Manage cash handling protocols & control procedures according to Sodexo policies; • Mentor, develop, and retain frontline staff; • Develop and maintain client and customer relationships; What We Offer Compensation is fair and equitable, partially determined by a candidates education level or years of relevant experience. What You Bring • A background in food service or culinary management; • Proven ability to mentor, train, and coach frontline employees; • Can manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; • Prioritize tasks and exhibit flexibility to take on additional responsibilities as needed; • And/or • Have exceptional organization, attention to detail, and a self-starter mindset; Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all.