p>Your responsibilities will include: • Diagnosing and resolving issues related to IT hardware and ensure the continuous support of the data center's IT infrastructure • Collaborating effectively with internal teams and external contractors to address technical and operational challenges • Installation, upgrading and dismantling of hardware based on operational requests and requirements • Managing and maintaining the connectivity of fiber optic cables and patch cords • Planning, executing and monitoring regular IT tasks to maintain and improve IT infrastructure operations • Processing Return Merchandise Authorizations (RMAs) in compliance with established manuals and procedures • Developing clear and comprehensive documentation and manuals for hardware configuration, troubleshooting and maintenance.
We expect you to have:
• 3+ years of hands-on experience in diagnosing and resolving server hardware issues • A solid understanding of data center operations, as well as server and network equipment principles • Basic proficiency in the Linux operating system and familiarity with command-line tools • Practical experience working with server IT hardware, enterprise-grade network switches and fiber optic cables • Excel skills, including proficiency with pivot tables, formulas, lists and graph creation • A proactive, responsible and goal-oriented approach to work.