Responsibilities: Develop and maintain professional relationships with referral sources, healthcare providers, hospitals, community organizations, and strategic partners Promote awareness of inpatient addiction treatment, mental health services, and co-occurring disorder programs offered by Michael's House Work collaboratively with admission, nursing, clinical, and leadership teams to support patient referrals and community outreach Conduct community outreach activities, networking events, and marketing initiatives to strengthen community partnerships and referral relationships Educate referral partners, families, and community shareholders regarding available treatment plans, levels of care, and admission processes Support the coordination and facilitation of patient referrals and admission inquiries in a timely manner Maintain accurate communication, documentation, and reporting related to outreach activities and referral development efforts Represent Michael's House in a professional and compassionate manner while upholding Company's mission, values, and commitment to patient-centered care Assist in identifying opportunities for program growth, community engagement, and strategic business development initiatives Demonstrate empathy, professionalism, and strong interpersonal skills when interacting with patients, families, referral sources, and multidisciplinary teams Adhere to company policies and procedures Minimum Qualifications Bachelor of Business Administration, Healthcare Administration, Marketing, Communications Current Basic Life Support CPR certification that includes AED training and hands-on skills assessment 5+ years: Experience working in behavioral health, mental health, addiction treatment, substance abuse recovery, detoxification, and/or inpatient healthcare settings Experience building and maintaining professional relationships with referral sources, healthcare providers, hospitals, and community outreach organizations Experience working in a fast-paced, patient-centered healthcare or treatment center environment Experience maintaining documentation, tracking outreach activities, and managing follow-up communications in a timely manner Strong experience in communication, customer service, and professional presentation skills Preferred Qualifications Bachelor of Business Administration, Healthcare Administration, Marketing, Communications Current Basic Life Support CPR certification that includes AED training and hands-on skills assessment Certification through the American Heart Association preferred 10+ years: Experience working in behavioral health, mental health, addiction treatment, substance abuse recovery, detoxification, and/or inpatient healthcare settings Experience building and maintaining professional relationships with referral sources, healthcare providers, hospitals, and community outreach organizations Experience working in a fast-paced, patient-centered healthcare or treatment center environment Experience maintaining documentation, tracking outreach activities, and managing follow-up communications in a timely manner Strong experience in communication, customer service, and professional presentation skills About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.