What You'll DoRespond fast and professionally to leads from the website, third-party listings, and social media adsSet solid appointments for test rides, in-store visits, purchases, and trade-insCall, text, and email daily to connect with potential buyers and sellersReach out to private sellers on Craigslist, Facebook Marketplace, and other platforms to book appointments to evaluate and buy bikesUse our CRM (CDKEleads) to document contact history and follow-up activitySend personalized video messages to create connection and excitementFollow up with no-shows and missed appointments to get them back on the schedulePromote current dealership events, offers, and ride experiencesWork hand-in-hand with showroom Fit Specialists to ensure smooth handoffs and a VIP experienceYou'd Be a Great Fit If YouAre laser-focused on results and know how to keep appointments at the center of everything you doCommunicate clearly and confidently, especially over the phone and through textKnow how to follow through, build quick rapport, and close the gap between interest and actionAre organized, driven, and great at managing multiple conversations and follow-upsHave experience in customer service, phone sales, hospitality, or call centers (or are hungry to learn)Have basic computer skills: Outlook, Excel, and CRM experience are a plus and the ability to type on average 50 words per minuteThrive in a fast-paced, energetic environment where every day is differentAre open to the motorcycle lifestyle or already ridingWhat to ExpectFull training and real-time support from a team that's got your backA high-performance environment where your hustle is rewardedDaily opportunities to grow your confidence, communication, and sales skillsA workplace culture that values initiative, personality, and teamwork. You'll be the first point of contact for most of our customers, so your ability to create excitement, build trust quickly, and keep the conversation moving is what sets the tone for the entire dealership experience.