Telecom AdminAmerican Technology Consulting
Madison, WI30+ days ago
REQUIRED SKILLS: (Need All; 8+ Years) * Demonstrated telecommunications provider services support and vendor management (e.g., AT&T, US Cellular, Lumen) (8+ years) * Experience provisioning a PBX (5+ years) * Telecommunications asset management and billing reconciliation (8+ years) * Managing call center software, distributing/managing VoIP phone numbers OTHER SKILLS OF NOTE: (Need most; 8+ Years) * Call Tracing Software 8 years * Telecommunication Infrastructure and Service Inventories 5 years * Telecommunications bill payment systems 8 years * Telecommunications rates and billing systems 8 years * Telecommunications systems and services 5 years * Template and instructions development 5 years * Video Conferencing 3 years * Telecommunication: Design and configure of ACD, VoIP, and IVR systems 5 years * LAN 5 years * Telecommunications 8 years * Video Conferencing 3 years * Customer Service 8 years * Oral Communication 8 years * Written Communication 8 years INTERVIEW PROCESS: 1. 2. Round 1: Zoom. * Windows Computers * Operating System: Windows 10 * Memory: Minimum 4 GB, Preferred 8 GB+ * Processor (CPU): Any 32-bit or 64-bit running 2 Gigahertz (GHz) or faster * Graphics card that supports Direct3D 11 Video * Installation of the latest VMware Horizon Client * Apple Computers 1. 14, 10.15, or 11 * Memory: Minimum 4GB, preferred 8 GB+ * Processor (CPU): Any 64-bit Intel-based Mac or ARM M1-based Mac running in emulation with Rosetta 2 * Installation of the latest VMware Horizon Client