p>Generate, process, and manage invoices for subscription-based services, including renewals and usage-based billing (Maxio, Stripe, Sage Intacct) Process upgrades, downgrades, renewals and cancellations Reconcile billing data with CRM (Salesforce, Domo) and subscription management systems Maintain and update customer billing accounts, pricing plans, and contact information Monitor accounts receivable and follow up on overdue invoices and payment status with customers Resolve customer billing inquiries, disputes, and discrepancies Assist in implementing and improving billing systems and automation Participate in weekly Billing Team meetings to discuss deadlines, billing-related topics, billing questions, etc. 2+ years of billing or accounts receivable experience (SaaS preferred) Familiarity with subscription billing models and recurring revenue concepts preferred Experience with ERP/Billing/CRM systems preferred (e.g., Sage Intacct, Maxio, Stripe, Saleforce) Proficiency in Microsoft Excel (pivot tables, lookups) Strong attention to detail and data accuracy Excellent communication and problem-solving skills Ability to handle sensitive customer data with confidentiality and care.