p>Other Skills and Abilities Knowledge of CalPERS and Internal Revenue Service codes and legal guidelines pertaining to benefit programs applicable to current employees, and pre and post 65 retirees; knowledge of benefit plans, insurance carriers, and other aspects of health and welfare coverage; knowledge of life and supplemental life insurance policies and their administration; ability to interpret policies and plan documents; skill in oral communication to effectively work with employees, brokers, insurance representatives, physicians, government personnel, and other external agents; skill in reading technical information, such as government regulations and policies in order to remain current on benefits and retirement laws, regulations, and requirements; skill in verifying the accuracy of completed forms through comparison with source documents and resolving any discrepancies; skill in preparing written documents, such as monthly reports, memorandums, policies, procedures, and other documents; ability to establish and maintain effective working relationships with others; ability to perform arithmetic and statistical operations to calculate ratios, fractions, percentages, and averages; ability to establish and maintain priorities and carry out assignments with minimal supervision; ability to complete work despite constant interruptions in work flow and changing priorities. Computer Skills Must be familiar with current business operating systems, software, and programs (i.e. Microsoft Office, to include Word, Excel, Access, PowerPoint, etc.) Requires at a minimum intermediate skill in Excel to create pivot tables, manipulate data and formulate scenarios.