Customer Service Specialist HME-Full time- Waterloo Trinity HealthCustomer Service Specialist HME-Full time- WaterlooWaterloo, IAWith 491 licensed beds between the three medical centers, each providing 24-hour emergency lifesaving care, MercyOne is there for you in critical moments: MercyOne Waterloo Medical Center, an Area Level III Trauma Center and an accredited chest pain center. General Requirements: Will need to be open to diabetic shoe fitting training, job entails assisting customers with orders, fitting for shoes, compression stockings, walkers, and other home care items.
Training Specialist & Application Support Farm Bureau Financial ServicesTraining Specialist & Application SupportWest Des Moines, IowaWe work for family farmers in areas critical to the success of their farm enterprises, from representing their public policy interests at the local, state, and national levels, to enhancing market opportunities and providing cutting-edge information to enhance their decision making abilities. Provide end-user support for software applications by responding to questions, troubleshooting issues and resolving requests in a timely and professional manner for external customers, departmental staff and other Farm Bureau personnel.
Academic Technology Specialist (10-months) Cornell CollegeAcademic Technology Specialist (10-months)Mt Vernon, IA$39,000–$45,000 / yearThis position collaborates with faculty and Center for Teaching and Learning (CTL) consultants and librarians to identify and explore the academic and pedagogical implications of technological innovation, such as AI, as it relates to the liberal arts; fosters scholarly conversations about cultural, historical, and social intersections with academic technology; cooperates with the CTL consultants and librarians to share complementary expertise with students and faculty, especially with digital humanities and archives projects. Consults with and assists faculty on the integration of instructional technology into curriculum; explores new academic technology innovations, and evaluates them for cost-effectiveness and pedagogical suitability for the Cornell setting; confers with Information Technology regarding infrastructure implications of academic technology innovations.
Specialist, Software Engineer - ServiceNow Citizen Developer Nationwide Mutual Insurance CoSpecialist, Software Engineer - ServiceNow Citizen DeveloperDes Moines, IA$95,500–$177,500 / yearNationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment. As a Software Engineer, you will focus primarily on providing high quality, efficient technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications.
Operations Specialist AdaptHealthOperations SpecialistHiawatha, IAIn accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
Security Service Specialist 1 Convergint CareerSecurity Service Specialist 1Urbandale, IowaScope of work includes technical assistance, systems checkout of new and existing installations, troubleshooting and maintenance and repair routines associated with installed Security and the installation of small or less complex projects. Analyzes repair requirements and provides customer with appropriate solutions; completes necessary repairs and replacements as needed; exercises judgment in selecting methods, techniques, and evaluation criterion for obtaining results.
Health Information Specialist I- Entry Level-7665 DatavantHealth Information Specialist I- Entry Level-7665IowaThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
NewHealth Information Specialist I-Entry Level-7738 DatavantHealth Information Specialist I-Entry Level-7738Iowa City, IAThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. The estimated base pay range per hour for this role is: $15—$15 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
Health Information Specialist I-Entry Level-7462 DatavantHealth Information Specialist I-Entry Level-7462Des Moines, IAThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. The estimated base pay range per hour for this role is: $15—$15 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc.
Health Information Specialist I-Entry Level-7251 DatavantHealth Information Specialist I-Entry Level-7251Oklahoma, IowaThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
Coding Denials Specialist Pella Regional Health CenterCoding Denials SpecialistPella, IowaStrong understanding of reimbursement methodology, federal, state, and payer coding documentation and billing requirements, like CMS medical necessity. Proficient in writing appeals and collaborating with clinical departments and business office on denial patterns and opportunities.
CODING DENIALS SPECIALIST Pella Regional Health CenterCODING DENIALS SPECIALISTPella, IAStrong understanding of reimbursement methodology, federal, state, and payer coding documentation and billing requirements, like CMS medical necessity. Proficient in writing appeals and collaborating with clinical departments and business office on denial patterns and opportunities.
Meter Specialist Core & Main IncMeter SpecialistIAAs a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. This role blends technical expertise, customer engagement, and solution-based sales to support municipalities, contractors, and utility providers with advanced metering infrastructure (AMI), automated meter reading (AMR), and data-driven technologies.
Senior Fraud Specialist Triumph Financial IncSenior Fraud SpecialistBettendorf, IAWhile performing the duties of this job, the employee is regularly required to stand, sit, talk, walk, climb or balance and stoop, kneel, crouch, or crawl, hear and use hands and fingers to operate a computer keyboard and telephone. The Senior Fraud Specialist utilizes multiple systems/tools to research & analyze complex alerts regarding possible fraudulent account activity and decision accordingly.
Sales Training Specialist Pella CorpSales Training SpecialistPella, IAFormulates teaching outlines/facilitator guides as needed and determines instructional methods such as individual training, group instruction, lectures, demonstrations, conferences, tours, meetings and/or workshops designed to improve the delivery and retention of course materials provided during training. Pella is consistently recognized as a great place to work by Newsweek, Forbes and Glassdoor, having most recently been named to America's Greatest Workplaces for Diversity by Newsweek in 2024, as well as Forbes'' 2024 Best Employers for Women and Best-In-State Employer in Iowa.
Operations Specialist AdaptHealth CorpOperations SpecialistHiawatha, IAIn accordance with Florida law, candidates applying for positions located in Florida are required to undergo background screening through the Florida Care Provider Background Screening Clearinghouse, as applicable. High School Diploma, Associate's degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.
Patient Care Specialist - ED Trinity Health CorporationPatient Care Specialist - EDMason City, IAWith excellent customer service skills, the ED Patient Care Specialist performs sterile and non-sterile specimen collection (phlebotomy and straight catheterizations) upon the completion of skill competency validation in accordance to MercyOne North Iowa policy and procedure guidelines. Effectively communicates pertinent patient changes/conditions to the Registered Nurse and multidisciplinary team to achieve desired patient outcomes, and documents in the electronic/paper medical record in an accurate/timely manner.
NewAmeriCorps Youth Literacy Specialist City of DubuqueAmeriCorps Youth Literacy SpecialistDubuque, IAThis position will lead programming for pre-school youth, elementary, middle, and high school students, build relationships with disadvantaged youth and their families, connect talents and interests to potential literacy, and create sustainable support systems within the community. Complete comprehensive training on preschool storytime, where the AmeriCorps member will learn to balance education and entertainment principles to present engaging learning experiences to preschool students.
Trailer/SRI Repair Specialist U-HaulTrailer/SRI Repair SpecialistAnkeny, IAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
Trailer/SRI Repair Specialist U-Haul International IncTrailer/SRI Repair SpecialistCoralville, IAThe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion, such as long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
Client Support Travel Specialist HopesglobalgetawaysClient Support Travel SpecialistDubuque, IowaRemoteIn this role, you'll assist clients throughout their travel planning journey by providing guidance, coordinating important details, and ensuring every step of the process is handled with care, accuracy, and professionalism. This opportunity is ideal for individuals who enjoy helping others, staying organized, and working in a flexible remote environment while contributing to meaningful travel experiences.
Reservation Services Specialist HopesglobalgetawaysReservation Services SpecialistFort Dodge, IowaThis opportunity may be a strong fit for someone who enjoys working with customers, pays close attention to details, and is comfortable managing responsibilities in a remote environment. Must be legally authorized to work and reside in the United States, United Kingdom, Mexico, Australia, Spain, or another approved region.
Employee Health and Safety Specialist Panasonic Corporation of North AmericaEmployee Health and Safety SpecialistIAConduct and manage EHS inspections & audits in accordance with Hussmann policy Implement and maintain (revise as necessary) local EHS programs based on company policies and other regulations Liaison with local authority, community and other external bodies regarding EHS issues Provide EHS consultation to all departments of the district Recognize acute hazards and recommend or make immediate corrections Assist on multiple projects, including with cross function teams Coordinate and conduct EHS-related training Participate in incident investigation and/or emergency response at District location(s) Administrative responsibilities (examples: SDS Sheets, data entry, Workers' Compensation, maintain KPIs, Maintain injury & illness record keeping) Analyze data and communicate trends in EHS performance Manage a fleet of approximately 170 vehicles (assignment, registration, DOT compliance, etc.) Travel required (up to 60%), including overnight (IA, MO, NE, KS, SD) Qualifications Qualifications: Bachelor's degree or equivalent years of experience 5 - 7 years of experience. Working knowledge of mechanical engineering and commercial refrigeration Demonstrated working knowledge of OSHA, DOT, EPA required OSHA 30 or similar certification Have valid driver's license Have physical capability to climb ladders and lift up to 50 pounds Self-starter with ability to operate under general instructions Excellent problem-solving skills Knowledge and practice implementing ISO14001 & OHS management systems Excellent computer skills in MS Office (Outlook, Excel, Word) Benefits & Perks - What's In It For You Hussmann is committed to supporting your total wellbeing through a wide variety of benefits and wellness programs to support your physical, emotional, financial, social, and environmental health.
NewSenior Fraud Specialist Triumph Financial ServicesSenior Fraud SpecialistBettendorf, IowaWhile performing the duties of this job, the employee is regularly required to stand, sit, talk, walk, climb or balance and stoop, kneel, crouch, or crawl, hear and use hands and fingers to operate a computer keyboard and telephone. The Senior Fraud Specialist utilizes multiple systems/tools to research & analyze complex alerts regarding possible fraudulent account activity and decision accordingly.
Retail Sales Associate - Guest Experience Specialist Bob's Discount Furniture IncRetail Sales Associate - Guest Experience SpecialistDavenport, IA$45,000–$65,000 / yearAs a Guest Experience Sales Specialist, you'll help customers bring their home design dreams to life while delivering world-class service in a low-pressure, gimmick-free atmosphere-just the way Bob's intended! As one of the leading omni-channel furniture retailers in the country with over 200 stores, we're committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive.
Health Information Specialist I-Entry Level-7462 Datavant LLCHealth Information Specialist I-Entry Level-7462IAThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
Health Information Specialist I- Entry Level-7665 Datavant LLCHealth Information Specialist I- Entry Level-7665IAThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
Health Information Specialist I-Entry Level-7251 Datavant LLCHealth Information Specialist I-Entry Level-7251IAThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
NewHealth Information Specialist I-Entry Level-7738 Datavant LLCHealth Information Specialist I-Entry Level-7738Iowa, IAThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
Onsite Service Specialist I (Des Moines, IA) $2,500 Sign On Bonus! MSC Industrial Direct Co IncOnsite Service Specialist I (Des Moines, IA) $2,500 Sign On Bonus!Des Moines, IA$20.19–$28.49 / hourWith more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. Determines optimal sourcing strategy for key customer projects which may require collaborating with the Category Team in order to support MSC's mission to drive savings and improve the customer's shop floor.
Troubleshooting Specialist - Lighting & Controls Musco Sports LightingTroubleshooting Specialist - Lighting & ControlsOskaloosa, IAProvide courteous and effective frontline telephone support services in response to technical problem solving and electrical troubleshooting to customers, electrical contractors, Musco technicians, and internal services team and escalated calls from Control-Link staff. Identify and report new and ongoing product performance issues and develop processes to aid in up front detection and troubleshooting of these issues and assist in creating manuals and training other team members on these methods.
NewTroubleshooting Specialist: Lighting & Controls (2nd Shift) Musco Sports LightingTroubleshooting Specialist: Lighting & Controls (2nd Shift)Oskaloosa, IAProvide courteous and effective frontline telephone support services in response to technical problem solving and electrical troubleshooting to customers, electrical contractors, Musco technicians, and internal services team and escalated calls from Control-Link staff. Identify and report new and ongoing product performance issues and develop processes to aid in up front detection and troubleshooting of these issues and assist in creating manuals and training other team members on these methods.
NewBilingual Troubleshooting Specialist - Lighting & Controls Musco Sports LightingBilingual Troubleshooting Specialist - Lighting & ControlsOskaloosa, IAProvide courteous and effective frontline telephone support services in response to technical problem solving and electrical troubleshooting to customers, electrical contractors, Musco technicians, and internal services team and escalated calls from Control-Link staff. Identify and report new and ongoing product performance issues and develop processes to aid in up front detection and troubleshooting of these issues and assist in creating manuals and training other team members on these methods.
Admin Services Specialist - Pediatric GI/ID University of IowaAdmin Services Specialist - Pediatric GI/IDIowa City, IAAssist the Associate Director of Clinical Functions and the Division Directors in the preparation of periodic and special reports, as assigned, to include clinical operations and metrics, outreach tracking and planning, educational programming requirements and metrics, and others as requested. Duties to include, but not limited to: Operational Support and Management: Support the daily operations of an office, project or program, including coordination of specialized events and activities, appropriateness of expenditures, contract or grant requirements, and changes in policies and procedures.
Sr. Principal PACE Specialist Medtronic MiniMed IncSr. Principal PACE SpecialistIA$150,000–$256,000 / yearRegular employees working 20 or more hours per week are eligible for a robust benefits package, including health, dental, and vision insurance, as well as access to a Health Savings Account, Healthcare Flexible Spending Account, life insurance, long-term disability leave, and a dependent daycare spending account. If you are applying to perform work for MiniMed in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which MiniMed reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Compliance & Quality Specialist Marmon HoldingsCompliance & Quality SpecialistMuscatine, IowaThe incumbent works to epitomize UTLX/PROX’s Quality Policy and ensures that subordinates work always meet internal and external customer expectations by fully applying himself/herself and seeing to it that subordinates apply themselves to the task involved, preventing errors, and implementing personal and departmental quality improvement projects. The incumbent ensures all maintenance, qualification, and inspection activities are completed in accordance with governing regulations, prepares Billing Repair Card estimates, identifies nonconformances, and ensures cars are properly approved and released.
Customer Service Specialist OrkinCustomer Service SpecialistCedar Falls, IowaFull timeBacked by over 120 years of industry expertise , the Orkin Guarantee, and a trusted brand that customers already believe in, you’ll have everything you need to provide top-tier service with confidence. Work alongside a team that values safety, professionalism, empathy, integrity, and innovation in pursuit of our mission to deliver the peace of mind only an Orkin Pro can provide.
Cyber Identity - CIAM Senior Engineering Management Specialist/Senior Consultant Deloitte Touche Tohmatsu LtdCyber Identity - CIAM Senior Engineering Management Specialist/Senior ConsultantDavenport, IA$105,400–$207,800 / yearCollaborating with business stakeholders, cyber specialists, developers, testers, and alliance/vendor teams to drive delivery milestones, support pursuit activities, resolve issues, and build trusted client relationships through quality delivery. As a Senior Engineering Management Specialist on the Deloitte Cyber team, you will be responsible for: Supporting the design and implementation of Customer Identity and Access Management (CIAM) solutions aligned to client digital transformation and security objectives.
People and Culture Specialist Association of Zoos and AquariumsPeople and Culture SpecialistDes Moines, IAUnder the direction of the VP/COO, supports the overall human resources function of the Zoo, including services, policies, and programs related to recruitment, performance management, employment and compliance, employee orientation and training, policy development and documentation, compensation, employee safety and wellness and diversity and inclusion. The Blank Park Zoo in Des Moines, Iowa is a non-profit organization and home to more than 2,800 animals representing nearly 240 species of mammals, birds, reptiles, amphibians and fish, and is fully accredited by the Association of Zoos and Aquariums.
Technical Specialist I/II/Sr - Controls and Electrical Berkshire Hathaway Energy CoTechnical Specialist I/II/Sr - Controls and ElectricalOgden, IAThe purpose of this position is to provide advanced specialized technical assistance and training to field operations, engineering and technical services departments for the evaluation, design, installation and repair of automation, power distribution, communications and fire and gas detection systems; lead project teams in field automation projects and prioritize capital projects for budgeting purposes. Combined, BHE Pipeline Group operates approximately 21,200 miles of pipeline with a design capacity of approximately 21.1 billion cubic feet of natural gas per day, owns assets in 27 states and is an industry leader in natural gas transportation.
Customer Service & Logistics Specialist Tenneco IncCustomer Service & Logistics SpecialistBurlington, IAThis position assists with customer order processing, invoicing, customer portal management, shipping documentation, inventory transactions, and other administrative activities that ensure efficient order fulfillment and timely product delivery. The role works closely with internal departments, customers, and carriers to support daily business operations while maintaining accuracy and excellent customer service.
NewSupply Management Specialist II - Supply Management KYYBA, IncSupply Management Specialist II - Supply ManagementDubuque, IAProduce, update, and provide best practice support on complex Microsoft documents, databases, and other departmental systems, advising colleagues as needed and using expertise to help improve processes. Coordinates and leads efforts to address chronic supplier performance issues and/or validation of suppliers during the early supplier selection process as part of Enterprise Product Delivery Process (PDP).
OffShift Quality Specialist Nestle SAOffShift Quality SpecialistIAResponsibilities The Quality Specialist is responsible for conducting a range of quality control tests and inspections-including microbiological, chemical, physical, and sensory evaluations-on products, materials, and components throughout various stages of the production process. This role also manages finished product release criteria, including net contents, sensory program compliance, and monitoring of critical control points (CCPs).
Customer Reliability Engineer or Technical Specialist Smiths Group PlcCustomer Reliability Engineer or Technical SpecialistCedar Rapids, IAWe serve millions of people every year, helping to create a safer, more efficient, productive, and better-connected world across four global markets: energy, security & defence, space & aerospace, and general industrial. The Customer Reliability Engineer or Technical Specialist works on-site at a customer facility in Clinton, Iowa, participating in activities with the customer to comply with the partnership agreement.
Scheduling Specialist Caravel Autism Health LLCScheduling SpecialistUrbandale, IAExperience: At least one-year comparable experience working with clients and/or families in a medical or therapeutic setting including providing administrative or customer service-related experience preferred. The Scheduling Specialist serves as the face of their clinic for clients and their families and supports the clinical team by flexibly serving multiple functions at the clinic.
Full Time - Sales Specialist - Millwork - Day Lowe's Companies IncFull Time - Sales Specialist - Millwork - DayWest Des Moines, IABased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Serve as a point of contact for customers and vendors within your department, providing project estimates, scheduling installer visits, processing and tracking customer orders/installations, and following up to ensure project completion.
Hearing Instrument Specialist Trainee (Waterloo, IA) Starkey Hearing Technologies IncHearing Instrument Specialist Trainee (Waterloo, IA)Waterloo, IA$19–$24.04 / hourThe Hearing Instrument Sales Specialist Trainee will be trained in all aspects of hearing aid fittings, service/repairs, and sales, including product knowledge, testing, diagnosis of hearing loss, fittings and sales of hearing products and accessories, patient counseling, and aural rehabilitation. Minimum education, certification and experience requirements: Education: High school required; college degree preferred or equivalent work history in a healthcare or technical field; Bachelor's in Speech and Hearing Sciences/Communication Disorders ideal.
Hearing Instrument Specialist Trainee (Waverly, IA) Starkey Hearing Technologies IncHearing Instrument Specialist Trainee (Waverly, IA)IA$19–$24.04 / hourThe Hearing Instrument Sales Specialist Trainee will be trained in all aspects of hearing aid fittings, service/repairs, and sales, including product knowledge, testing, diagnosis of hearing loss, fittings and sales of hearing products and accessories, patient counseling, and aural rehabilitation. Minimum education, certification and experience requirements: Education: High school required; college degree preferred or equivalent work history in a healthcare or technical field; Bachelor's in Speech and Hearing Sciences/Communication Disorders ideal.
IT Infrastructure Specialist II Alliant Energy CorpIT Infrastructure Specialist IICedar Rapids, IA$72,000–$93,000 / yearEnsures systems are operating as designed, evaluates requests for changes to systems, provides routine system maintenance, documents system processes and procedures, suggest system improvements, and makes daily decisions involving direct application of technical knowledge of system issues. Demonstrated working knowledge of network operating systems, LAN characteristics, network topologies, components, protocols and services such as TCP/IP, LDAP, DNS, DHCP, firewalls, and routers.
Advocacy Coordination Team Specialist Sedgwick Claims Management Services, Inc.Advocacy Coordination Team SpecialistDubuque, IAProvides excellent customer service displaying care and empathy to callers regarding claims and executes technical and jurisdictional requirements for accurate claims processing, benefit review and interpretation of regulations, financial payment processing, and error correction of complex or high exposure claims. PRIMARY PURPOSE: Actively researches, resolves, and administers escalated inquires for all lines of business, including but not limited to Family Medical Leave (FMLA), complex paid and unpaid state, military, and company-specific leaves, accommodations, disability and statutory claims.