EES Behavior Consultant Child Guidance Resource CenterEES Behavior ConsultantHavertown, PAThe EES Behavioral Consultant is responsible for providing support for all school personnel, daily behavior programming, and overall implementation of the behavioral plan for each child within CGRC’s Elementary Education Services Program. The Elementary Education Services (EES) Behavior Consultant provides a nurturing environment for children to learn pro-social skills within them Elementary Education Services Program.
Client Transition Consultant CYNET SYSTEMSClient Transition ConsultantWayne, PA$37–$42 / hourTemporaryContractorPart time5 8 years of relevant delivery management, client consulting, pharmaceutical commercial operations, project management, change management, account management, or related experience. As a nationally and locally certified Minority Business Enterprise (MBE), Cynet Systems is committed to helping organizations build high-performing teams while empowering professionals to grow rewarding careers.
NewCustomer Productivity Consultant MSCCustomer Productivity ConsultantNew Castle, DE$109,991–$133,565 / yearThe CPC's will spend the majority of their time on large $500K+ per site opportunities, while developing additional approaches to secure smaller opportunities including training materials, on-line self-help / assessment tools and other “plays” to assist and develop sales in winning new business. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
NewResidential Sales Consultant Erie HomeResidential Sales ConsultantSoutheastern, PA$125,000–$250,000 / yearRanked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
Employee Benefits Sales Consultant CBIZ IncEmployee Benefits Sales ConsultantWest Conshohocken, PAWith unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate whats next and discover new ways to accelerate growth. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services.
Senior Benefit Consultant Alera Group IncSenior Benefit ConsultantPA$115,000–$150,000 / yearWe're seeking a Senior Benefit Consultant who will make a meaningful impact by delivering proactive client service, thoughtful benefits strategy, and a high-touch experience for both clients and employees. At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage their workforce through creative, compliant, and competitive benefits strategies.
Senior Benefit Consultant Alera GroupSenior Benefit ConsultantBerwyn, PennsylvaniaAt Alera Group, our Employee Benefits team delivers strategic consulting, financial analysis, and long-term planning to help clients build competitive, sustainable benefit programs. This role focuses on client strategy, executive-level engagement, advanced financial analysis, and organizational benefit planning while partnering closely with internal teams, vendors, and C-suite stakeholders.
Benefit Specialist - Voluntary Benefits Marsh & McLennan Companies IncBenefit Specialist - Voluntary BenefitsConshohocken, PA$65,400–$87,700 / yearWhile performing the duties of this job, the employee is: Frequently required to sit; speak or hear; use hands to finger, handle, feel objects, and reach with hands and arms; Occasionally required to stand and walk; Extensive use of computer and keyboard and viewing of computer screen is required; Specific vision abilities required by this job include vision, and ability to adjust focus. Within our Voluntary Benefits department, the Benefit Specialist - Client Relations supports day-to-day client operations and maintains program quality controls by collaborating with the team on executing client deliverables and expectations, providing administrative and operational support and assist in ways to cross sell within their team's book of business.
Benefits Specialist II The Judge GroupBenefits Specialist IIWayne, PennsylvaniaFull timeThis role ensures compliance with all applicable laws and regulations and provides guidance and support on benefits and leave related matters. The primary responsibility of the Benefits Administrator II is to assist with administering and maintaining employee benefits programs.
Work From Home - Client Benefits Representative Global Elite Empire ConsultantsWork From Home - Client Benefits RepresentativeWilmington, DelawareAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Director of National Strategic Client Services- Employee Benefits Insurance Office of AmericaDirector of National Strategic Client Services- Employee BenefitsBear, DERemote$195,000–$215,000 / yearFull timeThis role serves as the strategic leader across designated national accounts, partnering closely with Producers, Account Executives, Account Managers, and operational leadership to deliver consultative, data-driven solutions that improve client outcomes, support retention, and drive organic growth. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Work From Home - Client Benefits Representative AO Garcia AgencyWork From Home - Client Benefits RepresentativeWest Chester, PennsylvaniaGlobal Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. 4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life’s uncertainties with confidence.
Work From Home - Client Benefits Advisor AO Garcia AgencyWork From Home - Client Benefits AdvisorNew Castle, DelawareAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Work From Home - Benefits Services Representative AO Garcia AgencyWork From Home - Benefits Services RepresentativeNew Castle, DelawareAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Outside Sales Consultant - Northern Maryland and Southern Delaware Alsco IncOutside Sales Consultant - Northern Maryland and Southern DelawareNew Castle, DE$45,000 / yearPart timeAfter your 13-week training period, you will be ready to identify and secure new customers, build relationships, and deliver customized solutions for all types of businesses in food & beverage, industrial and healthcare industries that use linen, uniforms, and facility services like first aid and restroom supplies. At Alsco Uniforms, we don’t just sell uniforms and linen laundry services – we offer solutions to help businesses maintain a safe and clean environment for their employees and customers.
Outside Sales Consultant - Northern New Jersey Alsco IncOutside Sales Consultant - Northern New JerseyNew Castle, DE$45,000 / yearPart timeAfter your 13-week training period, you will be ready to identify and secure new customers, build relationships, and deliver customized solutions for all types of businesses in food & beverage, industrial and healthcare industries that use linen, uniforms, and facility services like first aid and restroom supplies. At Alsco Uniforms, we don’t just sell uniforms and linen laundry services – we offer solutions to help businesses maintain a safe and clean environment for their employees and customers.
Behavioral Health Consultant (LMFT, LPC, or LCSW) Titan Placement GroupBehavioral Health Consultant (LMFT, LPC, or LCSW)Coatesville, PAWe’re hiring a Behavioral Health Consultant in Coatesville, Pennsylvania who wants meaningful patient relationships, exceptional work-life balance, and the opportunity to make a lasting impact through integrated, community-focused care. You’ll step into an outpatient clinical role providing brief, evidence-based behavioral health interventions alongside Primary Care Providers.
Deputy Director of Public Works, Division of Water & Sewer (Appointed/FT/Benefits) Harford County, MDDeputy Director of Public Works, Division of Water & Sewer (Appointed/FT/Benefits)abingdon, MD$88,528–$171,868 / yearJob Description Summary: Serves as Deputy Director of the Harford County Department of Public Works, Division of Water and Sewer, assisting the Director with overall responsibility for the administration, planning, engineering, operation, and maintenance of the County''s public water and wastewater utility systems. Assumes responsibility and authorization in signing record plats, construction drawings, public works agreements, invoices, purchase requisitions, overtime and leave authorizations and Personnel Action Authorizations in the Director's absence.
NewDeputy Director Of Public Works, Division Of Water & Sewer (Appointed/Ft/Benefits) Harford County, MDDeputy Director Of Public Works, Division Of Water & Sewer (Appointed/Ft/Benefits)Abingdon, MD$88,528–$171,868 / yearJob Description Summary: Serves as Deputy Director of the Harford County Department of Public Works, Division of Water and Sewer, assisting the Director with overall responsibility for the administration, planning, engineering, operation, and maintenance of the County's public water and wastewater utility systems. Assumes responsibility and authorization in signing record plats, construction drawings, public works agreements, invoices, purchase requisitions, overtime and leave authorizations and Personnel Action Authorizations in the Director's absence.
Senior Advanced Dayforce Technical Consultant TechForceProsSenior Advanced Dayforce Technical ConsultantElkton, MarylandFinancial Systems Integration: Work closely with finance teams to configure and maintain financial integrations within Dayforce, ensuring accurate account mapping and data synchronization with ERP and financial systems. Vendor and Third-Party Management: Coordinate with third-party vendors and service providers to ensure successful integration and implementation of Dayforce solutions.
Consultant Meradia GroupConsultantWest Chester, PennsylvaniaKnowledge of a broad range of investment management products including US and global equities, fixed-income and derivative products, private credit, hedge funds, and commercial real estate. Manage systems implementation projects impacting multiple departments, including configuration of tools like SimCorp Dimension, Aladdin, FactSet, Charles River, BNY/Eagle, and others.
Residential Consultant/Front Desk Attendant Madison Apartment GroupResidential Consultant/Front Desk AttendantConshohocken, PAIn this role, you will be the first point of contact for all prospective and current residents, guests and vendors playing a crucial role in apartment rentals, move-ins, and resident relations. We believe in investing in our employees, offering a wide range of benefits, including comprehensive health coverage, professional development opportunities, and various types of paid time off that truly support your needs.
Luxury Sales Consultant - King of Prussia Blue NileLuxury Sales Consultant - King of PrussiaKing of Prussia, PABlue Nile is looking for a Luxury Sales Consultant who is eager for an exciting opportunity to join our retail showroom in the King of Prussia mall in King of Prussia, PA . Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
Sales Consultant Nucar Mazda Nucar Mid AtlanticSales Consultant Nucar MazdaNew Castle, DE$65,000–$125,000 / yearFull timeQUALIFICATIONS FOR AN AUTOMOTIVE SALES CONSULTANT / AUTO SALES REPRESENTATIVEHigh school diploma or equivalentValid driver's licenseAcceptable driving recordBasic computer skillsAbility to quickly learn and remember the federal, state, and local laws which govern retail auto salesAbility to understand equity and values, as well as explain depreciation to customers1-2 years sales experience required, 2+ years sales experience preferredAny sales experience would be helpful! A DAY IN THE LIFE OF AN AUTOMOTIVE SALES CONSULTANT / AUTO SALES REPRESENTATIVEAs an Automotive Sales Consultant / Auto Sales Representative, you sell and lease new and used vehicles at one of our automobile dealerships.
Consultant - Commercial Solutions & Insights Hub (CSIH) Analytics IQVIA Holdings IncConsultant - Commercial Solutions & Insights Hub (CSIH) AnalyticsWayne, PA$71,200–$239,200 / yearProvide business consulting and project management: You will apply consulting methodologies to deliver engagements, create presentations for clients, manage projects, cultivate professional relationships with client teams, and work with management to prioritize needs. Analytic Services leverages the power of healthcare data to help its clients formulate methodologies that answer business questions in a broad spectrum of areas of expertise-providing deep insights into patient, payer, and prescriber behaviors.
Beauty and Wellness Consultant Walgreen CoBeauty and Wellness ConsultantFlourtown, PA$16–$21 / hourWalgreens has approximately 211,000 team members, including roughly 85,000 healthcare service providers, and is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities. High School Diploma/GED and at least one year of experience working in a retail sales environment that required meeting a defined sales goal OR at least one year of experience proactively selling beauty or cosmetic products and providing customer care.
Behavior Consultant Youth Advocate Programs IncBehavior ConsultantLancaster, PAQualifications/Requirements: Master's Degree in counseling, psychology, or social work; Licensed Staff (LBS, LSW, LMSW, or LPC) or staff with BS Licensure is preferred; Licensed staff (LBS, LSW, LMSW, or LPC or BS Licensure is preferred. The Behavior Consultant will conduct assessments, develop individualized behavior support plans, and work collaboratively with families and service teams to promote positive behavioral change and emotional well-being.
Sales Consultant KKR & Co. Inc.Sales ConsultantWayne, PAKKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. You'll develop deep product knowledge, sharpen your client-facing skills, and gain hands-on exposure to the sales lifecycle-all while completing a structured training and licensing program designed to accelerate your professional growth.
Consultant, FIA-LAAD IQVIA Holdings IncConsultant, FIA-LAADWayne, PA$68,300–$170,000 / yearIn this capacity, you will act as the main client‑facing consultant for both new and existing FIA‑LAAD clients, owning the end‑to‑end advisory relationship-ensuring successful onboarding, guiding clients through change, and advising on the appropriate setup, interpretation, and application of this fast‑growing service. Analyze client business needs and advise on the appropriate design, setup, and ongoing refinement of highly complex and continuously evolving claims‑based analytic deliverables, including cohort design, market definitions, reporting structures, and customization requirements.
Customer Productivity Consultant MSC Industrial Direct Co IncCustomer Productivity ConsultantNew Castle, DE$109,991–$133,565 / yearThe CPC's will spend the majority of their time on large $500K+ per site opportunities, while developing additional approaches to secure smaller opportunities including training materials, on-line self-help / assessment tools and other "plays" to assist and develop sales in winning new business. With more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions.
In-Home Design Consultant - W2, Base + Uncapped Commission! West Shore Home, Inc.In-Home Design Consultant - W2, Base + Uncapped Commission!King of Prussia, PAPurpose of Position: An In-Home Sales Representative serves as the primary point of contact for all customers by delivering the West Shore Home sales method to secure customer agreements to purchase our products and services. Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors.
On-Premise Sales Consultant - Signature ChesterDelCo Southern Glazer's Wine and Spirits LLCOn-Premise Sales Consultant - Signature ChesterDelCoKing of Prussia, PASouthern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees. Unless otherwise expressly stated, any pay ranges posted here are estimates from outside of Southern Glazer's Wine and Spirits and do not reflect Southern Glazer's pay bands or ranges.
Senior Consultant, FMV IQVIA Holdings IncSenior Consultant, FMVWayne, PA$95,700–$239,200 / yearThis role is responsible for completing components of projects or leading smaller engagements, ensuring high-quality, on-time delivery for clients in the life sciences field. When acting as a project manager for smaller engagements or workstreams, manage timelines, deliverables, and day-to-day communication with clients and internal teams.
Hospice Care Consultant CompassusHospice Care ConsultantNewtown Square, PAThis role focuses on growing hospice admissions by building strong relationships with healthcare providers, identifying eligible patients, and helping to ensure they are admitted quickly and appropriately. Meaningful Work: Make an impact every day by honoring the quality of life of our patients, supporting them and their families with compassion, and creating moments that truly matter.
Senior Consultant, Evidence Synthesis, Indirect Treatment Comparison (ITC) IQVIA Holdings IncSenior Consultant, Evidence Synthesis, Indirect Treatment Comparison (ITC)Wayne, PARemote$109,500–$273,800 / yearExcellent knowledge of statistical methods for indirect treatment comparison, including network meta-analysis (NMA), multilevel network meta-regression, simulated treatment comparison, and matching-adjusted indirect comparison (MAIC). Senior Consultants are project delivery leaders who are responsible for implementing methodologically rigorous evidence synthesis research, overseeing the work of junior staff, and managing the overall project.
Operations Project Consultant - Enterprise Correspondence Operations - Bilingual Spanish Bank of America CorpOperations Project Consultant - Enterprise Correspondence Operations - Bilingual SpanishNewark, DEWe value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. Back to search results Operations Project Consultant - Enterprise Correspondence Operations - Bilingual Spanish Newark, Delaware Additional locations Apply × To proceed with your application, you must be at least 18 years of age.
Behavior Consultant Youth Advocate Program IncBehavior ConsultantLancaster, PAQualifications/Requirements: Master's Degree in counseling, psychology, or social work; Licensed Staff (LBS, LSW, LMSW, or LPC) or staff with BS Licensure is preferred; Licensed staff (LBS, LSW, LMSW, or LPC or BS Licensure is preferred. The Behavior Consultant will conduct assessments, develop individualized behavior support plans, and work collaboratively with families and service teams to promote positive behavioral change and emotional well‑being.
SALES CONSULTANT – MINI OF THE MAIN LINE Join the Top MINI Dealership in the Tri-State Area! BMW of the Main LineSALES CONSULTANT – MINI OF THE MAIN LINE Join the Top MINI Dealership in the Tri-State Area!Bala Cynwyd, PennsylvaniaIf you're ready to join a high-energy team where you can grow, earn big, and love what you do — apply today and start your career journey with MINI of the Main Line. We're proud to be the Top MINI dealership in the Tri-State Area , with: A newly remodeled, state-of-the-art showroom that’s sleek, modern, and built to impress.
NewSenior Payroll Consultant Baker Tilly Virchow Krause, LLPSenior Payroll ConsultantLancaster, PA$49,500–$118,990 / yearBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
NewSales Consultant LH Brubaker AppliancesSales ConsultantLancaster, PAFull timeOur sales consultants focus on building relationships, educating customers, and delivering an exceptional experience from first conversation through delivery and beyond. Our compensation structure offers a competitive hourly base combined with multiple incentive opportunities that reward product knowledge, performance, and teamwork.
VP, Financial Consultant Charles SchwabVP, Financial ConsultantArdmore, PAAs a Financial Consultant, you’ll combine planning expertise with a thoughtful approach to holistic financial guidance including investing, retirement readiness, and education goals—serving as a trusted partner who guides clients through life’s financial decisions with clarity and empathy. To set you up for success, you’ll complete our comprehensive training through Wealth Management University, a four-week virtual experience led by live facilitators, followed by an immersive weeklongbootcamp to connect with peers and learn from experts.
Internet Sales Consultant The Faulkner Automotive GroupInternet Sales ConsultantLancaster, PAAs an Internet Sales Consultant, you will be interacting with customers as they access the dealership website to answer questions on inventory, product features, benefits of the vehicle and prices. The Faulkner Automotive Group is a family-owned and -operated automotive group serving Central and Southeastern Pennsylvania with the best vehicles and services.
Consultant, AI Portfolio Mgmt Lincoln Financial GroupConsultant, AI Portfolio MgmtRadnor, PA$72,900–$131,600 / yearLincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Operational Risk Consultant Lincoln Financial GroupOperational Risk ConsultantRadnor, PA$72,900–$131,600 / yearLincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Strategic Planning Consultant Lincoln Financial GroupStrategic Planning ConsultantRadnor, PA$72,900–$131,600 / yearLincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Wellness Implementation & Enablement Consultant - Retirement Plan Solutions Lincoln Financial GroupWellness Implementation & Enablement Consultant - Retirement Plan SolutionsRadnor, PA$72,900–$131,600 / yearLincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. Working alongside dedicated and talented colleagues, we build fulfilling careers and stronger communities through a company that values our unique perspectives, insights and contributions and invests in programs that empower each of us to take charge of our own future.
Sr. Consultant, Compensation Lincoln Financial GroupSr. Consultant, CompensationRadnor, PA$96,900–$176,200 / yearLincoln may decline to extend an offer or terminate employment for this role if it determines political contributions made could have an adverse impact on Lincoln's current or future business interests, misrepresentations were made, or for failure to fully disclose applicable political contributions and or fundraising activities. This role serves as a trusted advisor to business leaders and HR partners, providing expert guidance on broad-based compensation programs, pay decisions, job evaluation, and market competitiveness to ensure alignment with strategic financial objectives and desired business results.
Patient Care Consultant JushiPatient Care ConsultantWest Chester, PennsylvaniaAt Jushi Holdings Inc. ”) (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Dispensary Patient Consultant is vital to delivering customer service and offering a distinctive shopping experience that drives sales results. Occasionally, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 50 pounds.
Verizon Sales Consultant Cellular Sales Verizon Authorized RetailerVerizon Sales ConsultantHavre De Grace, Maryland$54,000–$109,000 / yearIf you’re eager to learn and implement our proven techniques to grow your career, have previous experience in customer-facing roles, and have reliable transportation, let’s talk. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected.
Toll Technology Consultant - Operations/CCaaS Specialist HNTB CorporationToll Technology Consultant - Operations/CCaaS SpecialistFairfield, New JerseyMore specifically, this position seeks demonstrated knowledge and expertise related to innovations in customer service technologies and operations, namely: - Expertise in CCaaS platforms (e.g., Amazon Connect, NICE CXone, Five9, Genysys, ServiceNow) to advise public agencies on requirements for design and delivery of modern, cloud-native contact center solutions. Leads or supports planning activities such as the development of feasibility studies, assessments, concept of operations documents, procurement documents such as requests or proposals, implementation planning documents, and business/data analysis to support ongoing toll systems and operations.