New York City, NY30+ days ago
This includes managing the day-to-day relationships with vendors (i.e., carriers, brokers, etc.), researching, troubleshooting, and resolving escalations for benefits inquiries; Evaluate benefits offerings annually to ensure market competitiveness, cost control, and alignment with workforce needs; Lead annual open enrollment planning, execution, and employee communications; Serve as primary liaison with benefits brokers, insurance carriers, and third-party administrators; Support benefit renewals, claims analysis, and cost-containment strategies; Coordinate vendor performance reviews and resolve escalated employee issues; Ensure compliance with all federal, state, and local regulations, including ERISA, COBRA, ACA reporting, State-specific leave and benefits requirements (e.g., paid family leave, disability); Partner with Legal and Finance on plan documentation, audits and filings; Act as escalation point for complex employee benefits questions and issues; Develop clear, accessible benefits communications for both office-based and field employees; Partner with HR Business Partners on employee lifecycle events impacting benefits (hires, terminations, leaves of absence); Maintain benefits data accuracy across HRIS and vendor platforms; Produce benefits metrics and reporting for HR leadership (participation, utilization, cost trends); Support optimization of HRIS and benefits administration tools; Partner cross-functionally with Payroll, Finance, Legal, and Operations to establish process efficiencies; Provide guidance and training to employees on benefits processes; Support broader HR and Total Rewards initiatives as needed. Headquartered in New York City with offices in New Jersey, California, and Florida, JRM delivers the highest quality services to clients that include City, State & Federal Agencies, Fortune 500 corporations, respected property owners & developers, major law firms, media & tech firms, leading luxury retailers, renowned hospitality groups, life sciences & healthcare organizations, and financial services firms.