UNKNOWN

FEED

This role goes beyond general fraud product management - it owns the full contact center authentication and fraud prevention journey, including voice biometrics, synthetic voice and deepfake detection, phone and network intelligence, caller risk decisioning, agent and IVR workflows, fraud review, evidence capture, and step-up authentication. A contact center identity or voice fraud product leader who understands both the product and operational realities of securing the call channel - someone who can sit credibly with a bank, telco, healthcare organization, insurer, or BPO contact center team and speak to caller authentication, fraud pressure, agent workflows, IVR friction, and migration risk.

Daon

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention

ea_via_bold

Functional knowledge of Microsoft Office Applications, Microsoft Desktop Operation Systems, Microsoft Server Operating System, Data Backup Utilities, Helpdesk Software, VMware, Cisco/Avaya Phone Systems and PC Hardware. Whether you're cheering from the grandstand, trying your luck on the gaming floor, or enjoying a day out with friends, Fairmount Park is Casino & Racing is all about delivering fun, thrills, and unforgettable memories.

Fairmount Park

IT Systems Analyst

sourcestack_via_bold

Industry and manufacturer specific certifications preferred (examples: Cisco CCNA Voice/Network Certified, Microsoft MCSE, Avaya Certified Implementation/Support Specialist/Expert (ACIS/ACSS or ACSE). Responsibilities: Install and program UC platforms which may include some or all of the following functionality: Chat; Presence; Voice; Mobility; Audio; Web; Video; Desktop Sharing; Call Control; Speech Recognition; Unified Messaging; Email; Digital Signage etc.

Avaya Engineer Jobs in the United States

Product Manager - Contact Center Authentication, Voice Biometrics & Fraud Prevention Daon

IT Systems Analyst Fairmount Park

NEC Technician - Unified Communication Technician (Cw) Black Box Network Services

NEC Technician - Unified Communication Technician (CW) Black Box Corp

Similar Job Searches

Stand out to leading employers.