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We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure similar to Twilio and other CPaaS platforms. The role includes designing and building the voice platform powering next-generation customer experience solutions using technologies such as FreeSWITCH, Kamailio, SIP, WebRTC, Java, and Spring Boot.

Miratech

Senior Programmable Voice Engineer (CX Platform)

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As part of the Client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading Client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices. · Good technical understanding of network, telecommunications, and mobile devices · Proven experience with Call Center Environment Skills: · 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm.

AHU Technologies

Unified Communications (UC) Engineer

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Strong knowledge of Avaya Communication Manager, Session Manager, and trunk creation between devices. 3+ years experience in Networking (Troubleshooting complex DNS, DHCP, and Firewall issues).

Yantran LLC

Sr. Network Engineer

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If you're looking to have a significant role in roadmapping and driving technical directions, if you're looking to deploy challenging and big ideas without much overhead or slowness, if you're looking to leave your mark on an ambitious, generational mission to change how the worlds thinks about speech + AI, then Sanas is a well-suited place for you. As each new one gets ready for customers, you will lead the SE side of taking it to market - running the first pilots, finding where it fits and where it doesn't, and building the playbook the rest of the team sells from.

Sanas

Senior Solutions Engineer

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Skills required: Must have experience with: developing and designing advanced security features for REST API using Java, Spring Boot, and Node JS; designing and developing IVR Call Flow using NICE InContact Studio; IVR Skill and Queue setup; coding using an Object-Oriented Programming language (Java or C#); developing applications using Java, C#, Node JS, and Reach JS; contact Center Domain application development using Avaya and Nice CXOne Platform; developing and maintaining Cloud Native applications using Azure and WCNP; setting up and maintaining CI/CD Pipelines; deploying applications using Docker, Kubernetes and WCNP; unit testing and troubleshooting using JUnit, Fiddler, and Postman; designing application client server architecture and project flow; designing and developing RDBMS Databases (MSSQL, DB2 and JDBC); debugging and logging applications using Log4J, Prometheus, and Splunk; monitoring, reporting and alerting applications and APIs using Grafana dashboard; designing and developing IVR Call Flow using Avaya Telephony platform; Nice inContact POC and call routing setup and maintenance; setting up Automatic Call Distribution (ACD) on telephony Avaya and Nice InContact platform. Minimum education and experience required: Bachelor's degree or the equivalent in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related field plus 2 years of experience in software engineering or related experience; OR Master’s degree or the equivalent in Computer Science, Computer Engineering, Computer Information Systems, Software Engineering, or related field.

What started small, with a single discount store and the simple idea of selling more for less, has grown over the last 50 years into the largest retailer in the world. Each week, nearly 265 million customers and members visit our more than 11,200 stores under 55 banners in 27 countries and eCommerce websites in 10 countries. With fiscal year 2018 revenue of $500.3 billion, Walmart employs over 2.2 million associates worldwide. Walmart continues to be a leader in sustainability, corporate philanthropy and employment opportunity. It’s all part of our unwavering commitment to creating opportunities and bringing value to customers and communities around the world.

Walmart

Software Engineer III

Required experience: Moderate level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). The Data Centre Remote Field Service Engineer (L2) is a developing engineering role, operating in region and is responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.

HOUR

NTT DATA Group Corp

Data Centre Remote Field Service Engineer (L2)

Required experience: Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.

Data Centre Remote Field Service Engineer (L1)

For nearly 100 years, Embry-Riddle has been the world's leading aviation and aerospace university, educating more than 30,000 students across residential campuses in Daytona Beach, Florida, and Prescott, Arizona, as well as through a global network of Worldwide locations and online programs. The ideal candidate will have experience working in enterprise network environments using Cisco and/or Aruba technologies, with strong knowledge of routing, switching, wireless networking, firewalls, load balancing, and secure network architecture.

Embry-Riddle Aeronautical University

Network Engineer

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As a tribally owned organization, All Native Group operates multiple subsidiary businesses, providing clients with the advantages of working with a small business while leveraging the resources and expertise of a larger, established company. Monitor voice (EMI), Opennet, and ClassNet networks through the monitoring tools (Neuralstar, LiveNX, etc) and create tickets and assign to groups as needed.

All Native Group

Deputy Lead Network Operations Center Engineer SR (NOC)

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Network Operations Center Engineer SR (NOC)

This role partners with Solution Architects and Project Managers to successfully implement net-new solutions, perform upgrades and troubleshoot customer issues to successful customer outcomes. Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.

YEAR

Cerium Networks, Inc.

Implementation Engineer - Unified Communications & Contact Center Solutions

Covenant Health is the region’s top-performing healthcare network with 10 hospitals , outpatient and specialty services , and Covenant Medical Group , our area’s fastest-growing physician practice division. Under general supervision, responsible for implementing moderate and typical complex telecom engineering and / or analytical activities associated with one or more technical areas within the telecom function.

Covenant Health

TELECOM ENGINEER STAFF

This role will focus on quality engineering across voice, chat, email, routing, integrations, omnichannel experiences, and AI-assisted features . We are seeking an experienced Contact Center Quality Engineer to support the development and enhancement of a large-scale enterprise contact center platform.

Glint Tech Solutions

Contact Center Quality Engineer

Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.

Everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business.

Leidos

Enterprise Voice Engineer III

Covenant Health Overview: Covenant Health is the region's top-performing healthcare network with 10 hospitals, outpatient and specialty services, and Covenant Medical Group, our area's fastest-growing physician practice division. Position Summary: Under general supervision, responsible for implementing moderate and typical complex telecom engineering and / or analytical activities associated with one or more technical areas within the telecom function.

Telecommunications Engineer

We are the leading telecommunications company, connecting more than 40 markets in Latin America and the Caribbean with our video, broadband internet, telephony, and mobile services under the consumer brands VTR, Flow, Liberty, Más Móvil, BTC, and Cabletica. This role is critical for delivering exceptional Unified Communications and VOIP solutions, ensuring seamless support for Mitel systems across the North Cluster, and contributing to the overall growth and efficiency of the B2B Implementation team.

Liberty Latin America Ltd

Implementation Engineer, B2B

About BAE Systems Intelligence & Security BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers.

BAE Systems Plc

Cisco Voice Engineers (Expert)

Interface with distributed organizational Voice Responsible Officers, conducting and attending planning meetings, reviewing existing and projected voice line counts and assignments, surveying communication room and telephony backboard terminations and cross-connects & creation and updates of notional voice line cut-sheets for engineering capacity planning and processing detailed cut sheets. As one part of the greater Air Force Information Network (AFIN) enterprise, the 66 ABG Communications and Information Division (66 ABG/SC) has responsibilities in two categories (1) direct actions in support of Hanscom Air Force Base (HAFB) and geographically separated units (GSUs); and (2) indirect actions to support the AFIN enterprise.

Centuria Corporation

UC Engineer

This role combines production support and platform engineering , including contact center routing, telephony troubleshooting, Linux-based systems, integrations, and migration from an existing commercial platform to a next-generation platform built on open-source telephony technologies. Configure and maintain routing strategies, queues, IVR flows, and agent targeting across voice, chat, email, and task channels.

Contact Center Systems Engineer

Coordinate with Voice Responsible Officers; participate in planning meetings; review voice line counts and assignments; survey communication rooms, telephony backboards, terminations, and cross-connects; and develop/update voice line cut-sheets for capacity planning. In-depth hands-on experience configuring, managing, and troubleshooting the Avaya Aura product suite, including Communication Managers, Session Managers, System Managers, Voice Mail Servers, and Media/Utility Servers.

Avaya Engineer Jobs in the United States

Senior Programmable Voice Engineer (CX Platform) Miratech

Unified Communications (UC) Engineer AHU Technologies

Sr. Network Engineer Yantran LLC

Senior Solutions Engineer Sanas

Software Engineer III Walmart

Data Centre Remote Field Service Engineer (L2) NTT DATA Group Corp

Data Centre Remote Field Service Engineer (L1) NTT DATA Group Corp

Network Engineer Embry-Riddle Aeronautical University

Deputy Lead Network Operations Center Engineer SR (NOC) All Native Group

Network Operations Center Engineer SR (NOC) All Native Group

Implementation Engineer - Unified Communications & Contact Center Solutions Cerium Networks, Inc.

TELECOM ENGINEER STAFF Covenant Health

Contact Center Quality Engineer Glint Tech Solutions

Enterprise Voice Engineer III Leidos

Telecommunications Engineer Covenant Health

Implementation Engineer, B2B Liberty Latin America Ltd

Cisco Voice Engineers (Expert) BAE Systems Plc

UC Engineer Centuria Corporation

Contact Center Systems Engineer Glint Tech Solutions

Senior Uc/Voice Engineer American Operations Corporation

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