Infrastructure Engineer JobotInfrastructure EngineerVirginia Beach, VA$80,000–$90,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We're looking for a highly experienced Senior IT Generalist / Infrastructure Engineer who enjoys solving difficult technical challenges, mentoring others, and serving as the highest level of technical escalation for our clients.
Contact Center Engineer II Endeavor HealthContact Center Engineer IIWarrenville, ILOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. Collaborates with other Systems Engineers and Architects to ensure that modified hardware and software interacts appropriately across infrastructure and platforms; performance and data conversion impacts are considered; environments are developed and maintained, and other areas of impact are addressed and meet business function and performance requirements.
Senior IT Infrastructure Engineer / IT Generalist JobotSenior IT Infrastructure Engineer / IT GeneralistVirginia Beach, VA$75,000–$90,000 / yearThis organization maintains full compliance with all applicable Virginia Department of Criminal Justice Services (DCJS) regulations and licensing requirements and holds a Virginia Class A Contractor license through the Department of Professional and Occupational Regulation (DPOR), reflecting the highest level of contractor classification. Our client is an established technology services provider with more than 20 years of experience delivering end-to-end IT infrastructure, networking, cloud, cybersecurity, and physical security solutions to both commercial and government organizations.
Senior Avaya Contact Center Engineer BC ForwardSenior Avaya Contact Center EngineerCharlotte, NC$73–$73.67 / hourFull timeThe ideal candidate will have strong experience in Avaya Contact Center and Voice platforms and a proven ability to engineer, implement, and support large-scale, high-availability contact center solutions that meet near-zero downtime objectives . Experience level: 8+ years in Contact Center/VoIP engineering; 7+ years hands-on with enterprise voice solutions; Bachelor's degree in Telecommunications, Computer Science, or related field, or equivalent experience.
Avaya Engineer Pyramid, IncAvaya EngineerSaint Louis, MOFull timeSet up voice mail for new users, resetting voice mail password, remove voice mail for term'd users, etc. Must have strong interpersonal and communication skills, along with the ability to interact positively with peers, managers, customers, and service providers.
Avaya UC Infrastructure Engineer Ukpeagvik Inupiat CorpAvaya UC Infrastructure EngineerNJThe Avaya UC Infrastructure Engineer will provide technical expertise in the operation, maintenance, and troubleshooting of Avaya switching systems and associated telecommunications infrastructure supporting mission-critical voice services. Avaya UC Infrastructure Engineer (2026-24845-F): Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ.
Sr VoIP/Avaya Engineer (JC, CLT, JAX) Matlen Silver, Inc.Sr VoIP/Avaya Engineer (JC, CLT, JAX)Jersey City, NJThe candidate will operate at the intersection of engineering execution, program delivery, and senior leadership communication, supporting complex, fast-moving initiatives. This role is responsible for engineering, implementation, and program delivery support for large-scale, high-availability Contact Center platforms aligned to "never down" service objectives.
Senior VoIP / Contact Center Engineer (Avaya) StratAcuity Staffing Partners IncSenior VoIP / Contact Center Engineer (Avaya)Charlotte, NC$70–$73 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Avaya UC Infrastructure Engineer Bowhead / UIC Technical ServicesAvaya UC Infrastructure EngineerDix, VAThe Avaya UC Infrastructure Engineer will provide technical expertise in the operation, maintenance, and troubleshooting of Avaya switching systems and associated telecommunications infrastructure supporting mission-critical voice services. Avaya UC Infrastructure Engineer (2026-24845-F): Bowhead seeks an experienced Avaya UC Infrastructure Engineer to support Base Telecommunications System operations at Joint Base McGuire-Dix-Lakehurst, NJ.
NewVoice Technology Engineer Avaya & Genesys Environment Macpower Digital Assets Edge Private LimitedVoice Technology Engineer Avaya & Genesys EnvironmentColumbus, OH$55–$60 / hourKey Responsibilities: Manage the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), and Messaging. The ideal candidate will have over 5 years of hands-on experience in voice systems infrastructure, security, and integration, and will play a critical role in maintaining availability, currency, and security of the telephony environment.
Senior Telecom Engineer IS - Remote Providence St. Joseph HealthSenior Telecom Engineer IS - RemoteRedmond, WARemoteFull timeProvidence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. The Senior Telecom Engineer IS specializing in Voice and Unified Communications (UC) will play a critical role in the design, operation, and enhancement of large-scale communication services tailored for IS, non-IS, and clinical caregivers.
Avaya Administrator Genesis10Avaya AdministratorJersey City, NJTemporaryContractorFull timeRanked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.
Technician, Senior Communications, Avaya StratAcuity Staffing Partners IncTechnician, Senior Communications, AvayaHouston, TX$98,800–$118,500 / yearIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Responsibilities include, but are not limited to: Installation, configuration, maintenance and troubleshooting for Avaya Communications equipment, to include CM, Session Manager, System Manager, G430 and G450 media gateways, and Voicemail.
NewSenior Voice/Telecom Network Engineer BC ForwardSenior Voice/Telecom Network EngineerCharlotte, NC$70–$70.23 / hourFull timeThe ideal candidate will have strong experience in carrier/transport, SIP access, and session border controller technologies and a proven ability to deliver engineering documentation, program schedules, and executive-ready communications while driving telephony platform upgrades . Provide local software and hardware support for SBC, security services, E911, SIP and session management, LAN/WAN, VoIP, and toll-free engineering with integrations to Avaya, Cisco, and Genesys.
NewSenior Unified Communications & M365 Engineer Macpower Digital Assets Edge Private LimitedSenior Unified Communications & M365 EngineerLos Angeles, CARemote$108,000–$140,000 / yearThis role manages end-to-end email delivery operations and administration of Microsoft 365 core services, including Exchange Online (and Hybrid), Teams, and related collaboration platforms. Office Hours: 4:00 PM 12:00 AM PST Key Responsibilities: Lead the architecture, implementation, and support of Unified Communications solutions focused on Microsoft 365 and Exchange Online/Hybrid.
Senior Voice Engineer Yantran LLCSenior Voice EngineerPortland, ORThe engineer will provide L3 support, lead complex troubleshooting activities, drive voice transformation initiatives, and develop automation solutions to improve operational efficiency and service reliability. We are seeking an experienced Senior Voice Engineer with strong expertise in Avaya Voice Infrastructure, Unified Communications, Contact Centre technologies, and Voice Automation.
Senior Voice Engineer Diverse Lynx, LLCSenior Voice EngineerPortland, ORThe engineer will provide L3 support, lead complex troubleshooting activities, drive voice transformation initiatives, and develop automation solutions to improve operational efficiency and service reliability. We are seeking an experienced Senior Voice Engineer with strong expertise in Avaya Voice Infrastructure, Unified Communications, Contact Centre technologies, and Voice Automation.
Customer Success Center Engineer NWN CarouselCustomer Success Center EngineerAdditional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions.
Senior Network Engineer (VOIP) CACISenior Network Engineer (VOIP)Herndon, VirginiaPay Range : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
Customer Success Center Engineer Carousel Industries of North America IncCustomer Success Center EngineerAdditional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions.
Senior DevOps Engineer - CI/CD & Kubernetes Platform Avaya IncSenior DevOps Engineer - CI/CD & Kubernetes PlatformINTwo-Week Sprints: While your primary focus is real-time debugging, you will dedicate a percentage of your capacity to Engineering stand-ups and sprint reviews to get an in-depth look at what is being released from Engineering and how it impacts our tool suite. Scripting Expertise: Proficiency in Python, Bash or similar scripting language to automate "self-healing" scripts for common pipeline failures and enhance/automate common intra-team tasks.
Telecommunications Engineer ArcfieldTelecommunications EngineerNewport, Rhode IslandFull timeThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Our solution areas include space mission engineering, atmospheric science, digital engineering, mission assurance, and advances in modeling and simulation that together with our enterprise-wide adoption of artificial intelligence and machine learning, lead to better systems and timely, reliable decision-making.
Senior Data Engineer Avaya IncSenior Data EngineerTX$157,414–$207,800 / yearMinimum Requirements: Requires a Bachelor's degree in Computer and Information Science or a related field and 6 years of experience building and maintaining big data, advanced data pipelines and scalable data infrastructure. The Avaya Infinity platform unifies fragmented customer experiences, connecting the channels, insights, technologies, and workflows that together create enduring customer and employee relationships.
Voice engineer Meridian TechnologiesVoice engineerPearl Harbor, HIStrong troubleshooting skills in Cisco, Juniper, Avaya, or Oracle voice platforms, including CUCM, Cisco Unity, CUBE, SBCs, and Avaya Aura. Hands-on knowledge of routing and switching devices, VPNs, QoS, and firewall support for enterprise-grade networks.
Telecommunications Network Engineer (Remote) TM FloydTelecommunications Network Engineer (Remote)Columbia, SCRemoteGenesys Certifications such as Genesys Cloud CX Developer (CCX GCD) or Genesys Cloud CX Architect (GCX ARC) preferred. Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
Voice and Video Engineer Govcio LLCVoice and Video EngineerDoral, Florida$108,500–$124,000 / yearFull timeResponsibilities: Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.
Telecommunications Network Engineer Hansen Talent GroupTelecommunications Network EngineerColumbia, SCRemoteHansen Talent Group is hiring a Telecommunications/VoIP Engineer to support enterprise call center platforms, telecommunications systems, and cloud-based contact center solutions within a large enterprise environment. • Lead development of Avaya call center solutions including IVR, routing, VDNs, and vectors.
Professional Services Engineer NICE Systems, Inc.Professional Services EngineerHoboken, NJFull timeNASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety. The PSE works closely with customers, system engineers, and internal teams to ensure seamless integration, high system availability, and optimal performance.
Voice Services Telecom / UC Engineer Spyglass Partners, LLCVoice Services Telecom / UC EngineerQuincy, MASpyglass Partners LLC has over 20 years of experience as a nationwide staffing firm and is your ideal source for all your project-based temporary and direct-hire staffing needs. Spyglass Partners excels in placing contract and direct-hire resources across all aspects of IT, Accounting & Finance, Sales, and Executive roles.
Senior Network Engineer (VOIP) CACI International IncSenior Network Engineer (VOIP)Herndon, VA$103,800–$218,100 / yearThere are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. CACI is looking for a VOIP Engineer to work as part of a collaborative, multidiscipline team in support of U.S. Government and provide technical expertise in the field of network engineering and VOIP.
Voice and Video Engineer Strategic Growth PartnersVoice and Video EngineerDoral, FloridaAs a trusted GSA MAS contract holder, they deliver mission-critical telecommunications, network infrastructure, and IT services to Federal, State, and Local Government agencies, the U.S. Military, and private-sector clients. Develops knowledge base articles, conducts root cause analysis for incidents, takes direction from the DoDIN Operations Lead, and provides guidance to subordinate team members.
Enterprise Voice Engineer Zp Group LlcEnterprise Voice EngineerHIKeywords: Enterprise Voice Engineer, IP Telephony, DISA, Cisco CUCM, SIP, VoIP, TS/SCI, DoD 8750, Security+, CUBE, Oracle SBC, Avaya Aura, QoS, BGP, MPLS, SRTP, Network Engineering, Scott AFB. Zachary Piper Solutions is seeking an Enterprise Voice Engineer II to support a mission‑driven organization focused on delivering secure, resilient, and highly available DoD enterprise voice and video communications.
Enterprise Voice Engineer II Zp Group LlcEnterprise Voice Engineer IIHonolulu, HIThe Enterprise Voice Engineer II role is ideal for a skilled engineer with experience in IP voice systems, network infrastructure, and enterprise communications who can help maintain secure, reliable, and highly available voice services in a mission-critical setting. Hands-on experience with enterprise voice platforms such as Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle SBC, or Avaya Aura.
Telecommunications Engineer II Onco360Telecommunications Engineer IILouisville, KentuckyThis role is also responsible for a broad range of tasks, including the architecture, implementation, configuration, and day-to-day administration and support of our telecommunications and contact center environment, including hardware and software supported with Mitel, Microsoft, VMware, and other voice and collaboration technologies. Responsibilities range from architecture, engineering, evaluation, configuration, installs, upgrades, optimization, troubleshooting, deployment, and support of telephone infrastructure services and systems including voice services, call center applications, conferencing platforms, integrations, monitoring, and maintenance of systems.
Enterprise Voice Engineer III Leidos Holdings IncEnterprise Voice Engineer IIIIL$73,450–$132,775 / yearExperience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.
NewRemote Hands Engineer NTTRemote Hands EngineerColoradoRemoteRequired experience: Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
NewData Centre Remote Field Service Engineer (L1) NTTData Centre Remote Field Service Engineer (L1)PennsylvaniaRemoteRequired experience: Entry level experience in call center routing technologies, voice over IP technologies, Security/firewalls, Networking (routing, switching, distribution, core and access layers) and IT infrastructure (storage, backup, computing, server virtualization and etc.). The Data Centre Remote Field Service Engineer (L1) is an entry level engineering role, operating in region and responsible for providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Senior Cisco Voice Engineer VTGSenior Cisco Voice EngineerDulles, VirginiaFull timeSupport secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers. This role focuses on designing, deploying, securing, and sustaining enterprise level Cisco Unified Communications solutions across a complex, highly secure environment.
NewConversational AI Engineer APN consulting GroupConversational AI EngineerContractorThe ideal candidate will have hands-on expertise with Google Cloud Conversational AI (Dialogflow CX, CCAI), backend webhook development, NLU design, telephony integrations, and production deployment of conversational applications. Direct Client Requirement Role: Conversational AI Engineer Location: India RemoteExperience6+ years in AI/ML/data science/software engineering, with 3 years in GenAI, LLM, RAG, conversational AI, or ML productionisation.
Telecommunications Engineer Rite-Solutions IncTelecommunications EngineerNewport, RIThere are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Additional Skills of interest (not required): Experience with VoIP phone systems preferred, including installing, troubleshooting, and maintaining network-based telephone equipment and supporting daily telecommunications operations.
Telephony / Unified Communications Engineer LancesoftTelephony / Unified Communications EngineerStuart, FL$90The engineer will play a critical role in managing Noble/Alvaria CX suite components such as inbound/outbound dialers, IVRs, CTI integrations, workforce management, and reporting. Administer and maintain the Noble/Alvaria CX platform, including outbound/inbound dialers, campaign management, predictive dialing, IVR flows, and call routing.
Telecommunications Network Engineer DP ProfessionalsTelecommunications Network EngineerColumbia, SCRequired education/equivalencies: Bachelor’s degree in Computer Science, Information Technology, or other job-related degree; OR, Associates degree in CS, IT, or other job-related degree plus 2 years of work-related experience; OR, 4 years job-related work experience (total 6 years without a degree). Produce high-quality technical and functional documentation, including FRDs, workflow diagrams, and integration specifications.
NewIVR QA Engineer ArgyllinfotechIVR QA EngineerNULL, NULLRemoteThe role involves testing IVR flows, voice and chatbot interactions, backend integrations, and ensuring seamless customer experience across channels. We are seeking a skilled IVR QA Engineer to validate and ensure the quality of contact centre solutions built on Amazon Connect and related technologies.
Telecommunications Engineer II Endeavor HealthTelecommunications Engineer IIWarrenville, IL$41.64–$64.54 / hourOur more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. Voice (Telecommunications) Engineering: Strong functional knowledge of enterprise voice and telecommunications technologies, including VoIP platforms (Cisco UCC/UCCE, Avaya), Genesys web‑based contact center solutions, Cisco Finesse for agent desktop/call control, and Cisco Unity for voicemail and unified messaging.
NewLead Enterprise Systems Engineer Northwest BankLead Enterprise Systems EngineerColumbus, OhioServer engineer should have knowledge of most core server infrastructure technologies including Active Directory objects, domains, sites and services, LDAP, DNS, DHCP, Kerberos, Group Policy, DFS, File Shares, IIS, Hyper-V, cloud technologies (Azure, Office 365, AWS), SAN storage, load balancing, clustering, and messaging platforms such as Exchange, Lync, Skype, and Teams. • Telecom engineer should have working knowledge of most components within the Avaya telecommunication systems and contact center platforms including Workforce Optimization, Elite Multichannel, IVR/voice banking etc.
NewImplementation Engineer - Unified Communications & Contact Center Solutions Cerium Networks, Inc.Implementation Engineer - Unified Communications & Contact Center SolutionsSeattle, WA$95,000–$130,000 / yearThis role partners with Solution Architects and Project Managers to successfully implement net-new solutions, perform upgrades and troubleshoot customer issues to successful customer outcomes. Install, upgrade and troubleshoot the Avaya Aura suite of products, including Communication Manager (CM), Application Enablement Services (AES), System Manager (SMGR), Session Manager (SM), Session Border Controller (Client), AADS, and Messaging.
Voice and Video Engineer Sandy Mac EvolutionVoice and Video EngineerDoral, FloridaThe ideal candidate will bring strong experience designing, implementing, maintaining, and troubleshooting secure voice and video communication solutions across enterprise and DoD environments. The Voice and Video Engineer will be responsible for designing, implementing, and maintaining complex voice and video communication solutions to ensure seamless and effective organizational communication.
Network Engineer IV- 4P/695 4P ConsultingNetwork Engineer IV- 4P/695Atlanta, GeorgiaVoIP, SIP, RTP, RTCP, PBX, CCaaS, Contact Center Engineering, Avaya, Cisco, Zoom, Webex, Microsoft Teams, Five9, SBC, IVR, VDN, Vectoring, Call Routing, Dial Plans, API Integration, JSON, Webhooks, Python, Windows, Linux, VMware, ESXi, Cloud Migration, AI Voice Technology, Vendor Management, Troubleshooting. This person should be comfortable troubleshooting complex voice issues, supporting cloud migration initiatives, collaborating across IT teams, and helping modernize contact center technology through automation, scripting, and AI-enabled solutions.
Voice and Data Communications Engineer AHU TechnologiesVoice and Data Communications EngineerWashington, District of Columbianetworks · Troubleshoot daily telecom related issues in the areas of desk phones, call center applications, mobile devices, and data \ voice ports · Proven experience with telecom system PBX\ACD\UIP · Proven experience in asset management in the areas of hardware and software · Good technical understanding of network, telecommunications, and mobile devices · Proven experience with Call Center Environment Skills Matrix: · 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm. Job Description: Short Description: Voice and Data Communications Engineer Hybrid position - will require on-site reporting to OCIO office Complete Description: Duties and Responsibilities: · As part of the client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices.
Unified Communications (UC) Engineer AHU TechnologiesUnified Communications (UC) EngineerWashington, District of ColumbiaAs part of the Client technology team, this position is responsible for providing support to internal and remote users by installing, configuring, and upgrading Client telecommunication products, including Avaya, CISCO, Aspect Unified Communication, Webex Audio\Video conferencing, VoiP, SIP, analog lines, eFax, and mobile devices. · Good technical understanding of network, telecommunications, and mobile devices · Proven experience with Call Center Environment Skills: · 1-5 years of experience developing, operating and maintaining voice, wireless video, and data comm.