Avaya Engineer Jobs in the United States
Bowhead / UIC Technical Services
$36.44 - $45
Everett, WA
This includes secure and reliable, classified and unclassified, voice and data services in support of Command, Control, Computer, Communications and Information (C4I) operations and exercises. Essential functions will include: Operate and maintain government-owned telephony switches (PBX), including:Avaya Systems CM4.0.
Leidos
$46.88 - $56.25
Honolulu, HI
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Our customer, the Defense Information Systems Agency (DISA), provides, operates, and assures command and control of the Defense Information System Network (DISN) services to its customers, the department of Defense (DoD) and national security organizations.
University of Utah
$55000 - $78000
Salt Lake City, UT
About UIT: University Information Technology (UIT), the central IT service provider for the University of Utah, reports to the U's Chief Information Officer and is responsible for many of the U's shared IT services including the wired and wireless network; Campus Information Services (CIS) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services. Installs, configures, and maintains Avaya Aura IP PBX hardware, operating systems, and associated peripherals including Avaya Elite Multi-channel (EMC) Contact Center, CMS Reporting, Proactive Contact Dialer, Proactive Outreach Management, and Call Recording Systems.
Partnership Employment
$110000 - $130000
New York City, NY
A good understanding and working experience managing and supporting IT infrastructure, systems, servers, networks, security, computers, mobile devices, technology products and software combined with problem solving abilities to diagnose and resolve issues are important criteria to succeed in this position. · Experience supporting: · Desktops, laptops, and accessories (monitors, docking stations, webcams, USB devices) running Windows, · Mac desktops, Macbooks, and iOS devices, · HP printers and Canon copiers a plus, and.
System One
$60 - $65
Arlington, VA
In-depth knowledge of installation, operation, scheduling and support of desktop and conference room VTC systems in a secure government or military environment including Session Initiation Protocol (SIP), CODECs and H.323 protocols. Has a thorough understanding and working knowledge of testing, analyses and corrective action on systems, networks, hardware and software in a Professional Audio/Video environment.
System One
$180000
Washington, DC
Provides expert level analysis of voice, video, radio-frequency, and/or data communications networks, including planning, designing, evaluating, selecting, and upgrading operating systems and protocol suites and configuring communication media with concentrators, bridges, and other devices. Minimum Experience: At least 10 years of IT experience inclusive of the following minimum specific experience: 10 years network infrastructure and network security, LAN & WAN experience, preferably with Cisco, Fortinet, Arista, Aruba, and or Palo Alto.
Danta Technologies
$37 - $38
Spring, TX
Implementation and Deployment: Lead the roll-out of Cisco voice solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, Cisco IM & Presence, Cisco Expressway, and Contact Center solutions. Solution Design and Architecture: Architect and design end-to-end Cisco Unified Communications solutions, incorporating voice, video, and data; ensure scalability, security, and compliance with best practices and business requirements.
Syntricate Technologies Inc
Charlotte, NC
Interfacing with customer, gathering requirements, business and technical requirements. Proving info on call flows, to genesis cloud.
UIC Government Services and the Bowhead Family of Companies
$36.44 - $45
Everett, WA
Required skills or certifications + Avaya Certified Support Specialist (ACSS) or equivalent + Nortel Meridian System Administration or equivalent + IAT Level II (per DoD 8570.01-M) + Cisco Certified Network Associate (CCNA) + Red Hat Certified System Administrator (RHCSA) + Microsoft Certified Solutions Associate (MCSA) or equivalent + Intermediate to advanced level skills in Microsoft Office software suite - Word, Excel, Outlook, PowerPoint + Ability to communicate effectively with all levels of employees and outside contacts Targeted pay range is $36.44/hr- 45.00/hr based on interview and experience. **Responsibilities** Essential functions will include: + Operate and maintain government-owned **telephony switches (PBX)** , including: + **Avaya Systems CM4.0** + Perform: + Troubleshooting and repair of switch issues + Software updates and patching + Installation and configuration of switch hardware + Daily operation monitoring + Support for voicemail systems and IPE (Remote Intelligent Peripheral Equipment) + Utilize company vehicle to travel to remote locations weekly.
Artech LLC
Urbana, MD, MD
Verify service functionality through circuit testing, equipment reprogramming, and alarm validation troubleshoot and resolve issues in collaboration with engineering teams. Respond to and resolve Service Desk escalations related to voice adds, moves, and changes across Avaya, Uptivity, TASKE, and AWS Connect platforms.
Diverse Linx
Urbana, MD
Experience with NICE Uptivity Call Recording / Screen capture, TASKE Reporting, Cisco, Secure Telephone, and Video Communications? Ability to establish communication systems by programming Voice and Data Telecommunications network Circuits and equipment.?
Diverse Linx
Columbus, OH
Management of Avaya Aura suite of products including CM, AES, SMGR, SM, Client, Messaging and integration with Genesys. This position also is expected to provide after hours and weekend on call support.
Providence St. Joseph Health
Redmond, WA
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. The Principal Network Engineer specializing in Voice and Unified Communications (UC) will play a critical role in the design, operation, and enhancement of large-scale communication services tailored for IS, non-IS, and clinical caregivers.
Providence St. Joseph Health
Redmond, WA
Network Engineers are master problemsolvers, datadriven decision makers, financial stewards, and thought leaders-mentoring teammates, advancing IS best practices, and pushing the organization toward smarter, faster, more reliable solutions. Network Engineers are the behindthescenes superheroes who partner early and often with developers, testers, and program managers to design, operate, and elevate the largescale, missioncritical services that power IS, nonIS, and clinical caregivers every day.
Diverse Linx
Louisville, KY
Experience in programming language (C# .Net) and DB (sql server/oracle etc.). Perform regular system analysis and optimizations of existing IVR apps.
Diverse Linx
St. Louis, MO
Good Understanding of Cisco IPT like CUCM, CUC, Webex, Cloud technologies will be an added advantage. Good understanding of protocols like SIP and H323, routing protocols, SNMP, MPLS, VRF, DNS, etc.
Bridge Core (BCore)
Chantilly, Virginia
Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams.
Mitchell Martin
$1
Jersey City, NJ
Expertise in LAN/WAN technologies including but not limited wired/wireless LAN environments, data center networking, Intranet/extranet environments, load balancing, Hypervisor, Fibre channel as well as wide area networking technology such as IP/MPLS, SONET/SDH, DWDM technologies, IP Multicast (PIM, MBGP). • Demonstrate extensive technical experience working with large VoIP network using Cisco Voice collaboration platforms and solutions including Call Manager/CUCM, Unity Connection Voice Mail, Jabber, Webex, Webex Teams, MRA, Expressway, Telepresence, CMS, TMS and video end points DX,SX,IX.
MetTel
Holmdel, NJ
We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives. MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services.
Jobot
$75 - $110
San Francisco, CA
The Expert Telecom Voice Systems Engineer will provide full-time, project-based technical expertise supporting the City and County of San Francisco’s enterprise-wide modernization of legacy Avaya PBX systems to modern VoIP and unified communications platforms, including Microsoft Teams VoIP, Cisco Unified Communications, Webex Soft Phones, and Webex Calling (Cloud). Backed by a deep bench of certified experts and strategic partnerships with top-tier technology providers, we offer a comprehensive portfolio that includes cloud architecture and migration, disaster recovery, security operations, IT modernization, and more.
Diverse Linx
Columbus, OH
Skills Required:Genesys Engage environment: Voice/Email and Chat routing, real time and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system. This includes Genesys Engage for IVR, Routing and Reporting, NICE/IEX workforce management, Cyara monitoring/testing, and Medallia queue-to-call-back technologies.
Tyto Athene, LLC
$180000 - $200000
Annapolis Junction, Maryland
The Tier 3 Engineer will serve as a senior technical resource, resolving escalated issues, designing advanced solutions, and ensuring optimal performance across telephony, video teleconferencing, chat, IPTV, digital signage, mass notification, Land Mobile Radio (LMR), and secure AVMM environments. Description: Tyto Athene is searching for a Tier 3 Unified Communications/Audio Visual Engineer to provide expert-level engineering, troubleshooting, and lifecycle support for enterprise Unified Communications (UC) and Audio Visual Multi-Media (AVMM) systems.
C3EL
Hawaiian Beaches, HI
Experience with one or multiple Cisco, Avaya, or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC), and Avaya Aura Application Server. In this role, you'll provide technical expertise to sustain, maintain, and enhance critical Defense Information Systems Agency (DISA) voice services—supporting secure, reliable, and mission-ready communications for the Department of Defense and national security organizations.
American Technology Consulting
Stamford, CT
Daily Support: Provide day-to-day support for IPC-related incidents, Avaya telephony, and Zoom-related issues directly at users' desks. The primary duties include: Deployment and Testing: Assist in the deployment and testing of new telephony devices (IPC dealer board, Avaya handsets, headsets, etc.).
Georgia Tek Systems
Chicago, IL
Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).
Georgia Tek Systems
Chicago, IL
Install, monitor, troubleshoot, replace, and support, desktop infrastructure, end user equipment (terminals, printers/printer consumables, mobile devices, scanners, VOIP phones etc.), local and wide area networks, data storage systems, Active Directory, and other third-party software. Knowledge of DHCP, TCP/IP Protocols, Ping, LAN Connection related issues, patch cabling, Windows Security (Share Permissions).
Isys Technologies
undefined, Hawaii
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
Isys Technologies
undefined, Hawaii
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. I2X Technologies considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.
By Light Professional IT Services LLC
Scott AFB, Illinois
Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity, Cisco Unified Border Element (CUBE), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Preferred Experience/Qualifications: Working knowledge of Secure Real-Time Transport Protocol (SRTP) including associated G.711 and G.729 codecs and Digital Tone Multi Frequency (DTMF).
Lorven Technologies
Not available, WA
The staff resources working in this position will be responsible for the implementation and review of engineering plans, development of program schedule, program tasks, communication materials for senior leadership and Contact Center engineering documentation in relation to fast moving programs. Extensive PBX/ACD and VoIP programming experience on Avaya ACM, working knowledge of SBC, IVR, CTI, Call Recording (NICE), call flows, vectors, and adjunct routing, system architecture, design principles and implementation.
Diverse Linx
COLUMBUS, OH
Skills: The Voice Systems team is responsible for Telephony Systems and provides end-to-end services for planning, building and supporting our telephony environments. Experience in Voice Technologies- Management of Avaya Aura suite of products including CM, AES, SMGR, SM, Client, Messaging and integration with Genesys.-
Federated Mutual Insurance Company
$79500 - $122200
Owatonna, Minnesota
As a Voice Systems Engineer with Federated Insurance, you will: Work with an experienced, highly effective team while administering our enterprise voice systems. We value and respect individual differences, and we leverage those differences to achieve better results and outcomes for our clients, employees, and communities.
General Dynamics - Bath Iron Works
Bath, Maine
BIW is seeking a highly skilled Voice and Network Engineer to join our team and help us maintain and improve our communication and network systems by assisting with designing, implementing, and maintaining components that support enterprise voice, network, and data systems. The successful candidate will work within a larger team of network engineers whose responsibility is to monitor and manage the Bath Iron Works (BIW) WAN and LAN networks.
DRC Systems
$55 - $60
Charlotte, NC
Understand and apply different SDLC processes, particularly Agile and Scrum; participate fully in Scrum rituals. Location: Charlotte North Carolina ( 4 days onsite 1 day remote) - Local Candidates only.
Diverse Linx
Columbus, OH
HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, Client, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system.
Jason Aldean's, Gatlinburg
Gatlinburg, TN
Ability to be exposed to day life/nightlife environmental factors including but not limited to second-hand smoke, excessive noise, flashing/strobe lights, and stress levels related to interacting with guests in a fast-paced environment. POSITION SUMMARY: Audio Visual Engineer supports in executing the overall day-to-day technical, operational needs for sound, lights, video, and backline equipment required for all music performances and events at Jason Aldean's, Gatlinburg.
August Schell
Dulles, VA
August Schell proudly offers over three decades of cybersecurity expertise, providing our customers with innovative solutions and engineering agility to tackle their toughest challenges. • Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers).
Peraton
$86000 - $138000
Washington, D.C.
The Voice and Video Engineer is responsible for but not limited to: Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems. Bachelor’s degree in computer science or related field and 5 years of related experience or a commensurate combination of education, training and experience, is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
Alameda Health System
$52.46 - $87.44
Oakland, CA
SUMMARY: Under the direction of the Information Systems Director of Technical Services, the Network Engineer III functions as the network and telecommunications engineering leader responsible for facilitating appropriate connectivity & communications requirements and solutions in support of the mission, vision, and business objectives of the organization. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licenses and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization.
Georgia Tek Systems
Seattle, WA
o Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs. o Adhering to work instructions from team, monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement fixes.
Georgia Tek Systems
Seattle, WA
Continuous Process Improvement through Assessing contact center technologies, Releases and Upgrades Begins to develop in staying current on new core and app infrastructure technologies that impact contact flow design. Following guidance from senior Engineers; implement contact flow routing using speech recognition (Lex), queues, routing profiles/skilling, users, porting of TFN and DIDs.
JBW Federal
Eglin AFB, FL
You will install, troubleshoot, and maintain Closed Circuit Television (CCTV) and AV systems including, but not limited to: Cameras, N-Version Execution (NVX) Encoders, Digital Media NVX (DM-NVX) Encoders, Digital Signal Processors, Microphones, Speakers, Amplifiers, Televisions/Displays, Servers, Switches, and Routers. Understanding of networking concepts and methodologies at the associate level with knowledge equivalent to: Cisco Certified Network Associate, Crestron Technician, Crestron Programming, Bosch Video Management System, Christie Certified Technology Specialist, or similar certifications.
JBW Federal
Eglin AFB, FL
You will install, troubleshoot, and maintain Closed Circuit Television (CCTV) and AV systems including, but not limited to: Cameras, N-Version Execution (NVX) Encoders, Digital Media NVX (DM-NVX) Encoders, Digital Signal Processors, Microphones, Speakers, Amplifiers, Televisions/Displays, Servers, Switches, and Routers. Understanding of networking concepts and methodologies at the associate level with knowledge equivalent to: Cisco Certified Network Associate, Crestron Technician, Crestron Programming, Bosch Video Management System, Christie Certified Technology Specialist, or similar certifications.
Lorven Technologies
Not available, WA
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or related IT discipline or equivalent experience with 12+ Minimum Experience. Designed and implemented complex call routing strategies within Genesys 8.5, optimizing call flows to improve customer service and reducing call handling times.
Lorven Technologies
Not available, WA
The ideal candidate will be responsible for ensuring the quality and performance of our contact center solutions, including IVR systems, ACD platforms, CRM integrations, and omnichannel communication tools. We are seeking a detail-oriented and experienced QA Tester with a strong background in testing call center technologies and tools.
Accenture
$94400 - $266300
Redmond, WA
Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.
C1
$110000 - $145000
Virtual Office, undefined
Skywire Networks
$115000 - $140000
Brooklyn, NY
Skywire Networks/Xchange Telecom is one of the most active and fastest growing Internet and Network Service Provider in New York City with more than 2,000 lit buildings, 50 neighborhood hubs and relays, and a near-net footprint exceeding 350,000. Responsibilities include providing design, engineering, implementation, and end-user technical support for all infrastructure-based projects, including equipment installation and maintenance, troubleshooting, system monitoring and alerting, and timely problem resolution.
Bridge Core (BCore)
Chantilly, Virginia
Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Gain hands-on experience with secure voice devices (e.g., VoIP phones, STEs, Viper) and infrastructure components (e.g., PBXs, encryption devices, call management servers).
Debevoise & Plimpton LLP
New York, NY
Familiarity with operation, design and installation principles of commercial audio-visual and video conferencing systems with control processors, room schedulers, microphones, matrix switchers, VC cameras & codec, audio DSPs and digital signage. Working with the appropriate vendors and internal teams, review existing and new initiatives to architect, design, plan, install, upgrade/decommission all conference rooms to meet the business and function needs across the enterprise.