Responsibilities include working on Salesforce tech implementations, creating reports, designing new fields and processes, maintaining data integrity, documenting procedures, assisting with data cleanup, analyzing processes for efficiencies, training team members, and troubleshooting Salesforce issues. Qualifications include a Bachelor's Degree in Business or related field, 4-5 years of business analysis experience with large datasets, 1-2 years in mortgage or real estate, proficiency in Excel, SQL, and visualization tools, strong analytical skills, and knowledge of Agile and Jira.