Essential Functions: - Recruit, develop and motivate a highly productive team of promotable DM's and RSR's through continual coaching and training, regular meetings, actively training and developing DM's to become future SM's, fostering a positive work environment, projecting a professional image and building strong relationships with each DM or RSR. - Leading the Service team to success, communicate changes and policies, oversee route organization for the branch, perform periodic route check-ins, make visits to Service Centers and cooperatively work with other departments in the branch.