Hotel Ambassador La Colombe d'Or Hotel and Tonight & Tomorrow Restaurant
Hotel AmbassadorHouston, TX30+ days ago
Resolves customer complaints.· Assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.· Answer phone calls in a timely manner to place reservations, promote, upsell hotel services, amenities, and packages.· Efficiently check-in and check-out guests, handling payments, applying credits, and accurately using the Property Management System.· Handle guest inquiries, requests, and special arrangements with keen attention to detail, accurately, with care and in a timely manner.·