BASIC FUNCTIONS AND RESPONSIBILITIES • Performs basic diagnostic and repairs on agricultural and turf equipment and established Ag Management Solutions (AMS) products • Responsible for the disassembly, assembly, and repair of components and machines • Performs all service tasks as assigned by the Service Manager • Prepares all forms (detail of work performed on repair orders) required in conjunction with job assignments • Reports any additional work required on equipment to the Service Manager, for proper and safe operation by the customer • Participates in all training programs as directed by the Service Manager • Accounts for all time and for all materials used in performing work duties • Maintains a clean work area and performs work in a neat and orderly fashion • Reports any issues with shop tools, equipment or vehicles that are in a serviceable condition or are unsafe for use • Follows all safety rules and regulations in performing work assignments EXPERIENCE, SKILLS, AND KNOWLEDGE REQUIREMENTS • High School Diploma or equivalent experience required • 3+ years of experience performing service repairs • Ability to write diagnosis and work completed on routine reports (repair orders) • Proficient knowledge of engines, transmissions, electrical systems and/or hydraulic systems • Ability to use personal computer and various types of diagnostic equipment • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals • Ability to perform basic repairs and required maintenance using special tools and equipment following Technical Manual procedures • Ability to speak effectively one-on-one with customers • Ability to operate vehicles and equipment used for diagnostic purposes • Valid driver’s license required for potential driving situations • Ability to operate a forklift, preferred • Must possess set of tools PHYSICAL DEMANDS • Weight Requirements: Lifting up to 50 lbs. We are a John Deere dealer with 35 locations serving a diverse group of agricultural, commercial, and residential customers in North Carolina, South Carolina, and Virginia.