Gainesville, FL2 days ago
Learner Support & Frontline Assistance (Tier 1)Provide high-volume and fast-paced frontline support to practitioners, instructors, and learners across multiple communication channels (email, phone, text), including evenings and weekends as needed, supporting the delivery of the Center’s professional education and training programs. Training Support, Resources, & Program OperationsAssist with the development and maintenance of self-service training materials, including tutorials, guides, graphical or interactive training resources, and knowledge base content for learning systems and programs.