Sales Representative Sysco CorpSales RepresentativeVienna, VA$47,200–$78,600 / yearCountry Code+1+1242+1246+1264+1268+1284+1340+1441+1473+1649+1664+1670+1671+1684+1758+1767+1784+1849+1868+1869+1876+1939+20+211+212+213+216+218+220+221+222+223+224+225+226+227+228+229+230+231+232+233+234+235+236+237+238+239+240+241+242+243+244+245+248+249+250+251+252+253+254+255+256+257+258+261+262+264+265+266+267+268+269+27+290+291+297+298+299+30+31+32+33+34+345+350+351+352+353+354+355+356+357+358+359+36+370+371+372+373+374+375+376+377+378+379+380+381+382+385+386+387+389+39+40+41+420+421+423+43+44+45+46+47+48+49+500+501+502+503+504+505+506+507+508+509+51+52+53+54+55+56+57+58+590+591+593+594+595+596+597+598+599+60+61+62+63+64+65+66+670+672+673+674+675+676+677+678+679+680+681+682+683+685+686+687+688+689+690+692+7+77+81+82+84+850+852+853+855+856+86+872+880+886+90+91+92+93+94+95+960+961+962+963+964+965+966+967+968+970+971+972+973+974+975+976+977+98+992+993+994+995+996+998Phone Number. Job CategorySelect a Job CategoryAdministrationCommunications FamilyCustomer SuccessData AnalysisFinanceHuman ResourcesLegalMaintenanceMaintenance FamilyManufacturingMarketing FamilyMerchandisingOperationsProject ManagementProperty ManagementQuality AssuranceSalesSupply ChainTechnologyTransportationUSA Fleet/Transportation; USA Talent Acquisition Driver; USA OperationsWarehouse.
Service Representative I (NJUS) NetJets Inc.Service Representative I (NJUS)VAThis includes but is not limited to being the onsite Owner advocate; ensuring that Owners are comfortable during flight delays by serving beverages and/or catering; keeping Owners informed of all information provided by our home office during flight delays; personalizing the travel experience by gifting items that align with both the nature of travel and company guidelines. The Service Representative I is NetJets' presence onsite for Owners and crew at top volume airports, meeting both arriving and departing flights and ensuring all requested items (catering, ground transportation, special requests) are perfect for each flight.
Family Service Counselor - Inside Sales Representative Carriage Services IncFamily Service Counselor - Inside Sales RepresentativeFairfax, VAMakes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging. Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
Client Service Representative - Floater (Colesville, Greenbelt, Beltsville & Leisureworld) Atlantic Union BankClient Service Representative - Floater (Colesville, Greenbelt, Beltsville & Leisureworld)Silver Spring, MDPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Client Service Representative (Downtown Frederick Branch) Atlantic Union BankClient Service Representative (Downtown Frederick Branch)Frederick, MDPartner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management). The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services.
Customer Support Representative Vector Security IncCustomer Support RepresentativeGainesville, VASummary: As a Customer Support Representative, you will answer inbound customer calls and electronic requests in a timely fashion to assist customers with their issues, including providing information about their system or to provide troubleshooting. About Us: We are one of the largest security integrators in the country and have proudly been installing innovative security and smart automation solutions in homes and businesses for more than 50 years.
On-Premise Business Development Representative (DC) Chesapeake Beverage CoOn-Premise Business Development Representative (DC)Washington, DCThis position focuses on building strong customer relationships, identifying new business opportunities, executing promotional programs, and ensuring exceptional brand visibility to achieve sales objectives. The On-Premise Business Development Representative is responsible for driving sales growth, distribution, and brand presence within bars, restaurants, hotels, entertainment venues, and other on-premise accounts.
Inside Sales Representative (29) ABC Supply Co IncInside Sales Representative (29)Springfield, VAAt ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country.
Inside Sales Representative (241) ABC SupplyInside Sales Representative (241)Waldorf, MD$22–$24 / hourAt ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country.
Internet Sales Representative II Oracle CorpInternet Sales Representative IIReston, VAAs a member of our high-performing Inside Sales team, you will drive SaaS contract renewals and identify expansion opportunities that help customers maximize the value of their Oracle investments. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling 1-888-404-2494 in the United States.
Outside Sales Representative - Home Security Solutions Vector SecurityOutside Sales Representative - Home Security SolutionsColumbia, MD$20,000–$24,000 / yearOur Vector Security Networks (VSN) division provides national security solutions for multi-site organizations, while Managed Network Services (MNS) delivers secure connectivity, and network management services that help businesses operate reliably and securely. Candidates from a variety of outside sales environments often excel in this role, including security systems, alarm or access control sales, HVAC or building systems sales, telecom or cable sales, solar, pest control, furniture sales, and other territory-based consultative sales roles.
Sales Development Representative 2 - Fairfax TEKsystems, IncSales Development Representative 2 - FairfaxFairfax, VAFull timeSuccess in the SDR-2 Role will lead to promotion to Account Manager where additional responsibilities will include: • Develop and manage new and existing customer relationships by leveraging resources including but not limited to Salesforce and Hoovers. After successful completion of an extensive 10- week hands on training that includes online learning, business role plays and real time sales scenarios, the SDR will:
Patient Billing/Services Representative II - Obstetrics and Gynecology Washington University in St LouisPatient Billing/Services Representative II - Obstetrics and GynecologyWashingtonThe screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.
Patient Billing/Services Representative II - Metabolism Diabetes Center Washington University in St LouisPatient Billing/Services Representative II - Metabolism Diabetes CenterWashingtonAnatomy, Clinical Care, Communication, Cross-Functional Teamwork, Electrocardiography (EKG), Electronic Medical Records (EMR), Epic EHR, HIPAA Compliance, Interpersonal Communication, Interpersonal Relationships, Medical Terminology, OSHA Compliance, Patient Care, Patient Medications, Phlebotomy, Physiology, Vital Signs Grade . The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks.
NewPatient Representative HCA HealthcarePatient RepresentativeChantilly, VA$19.29–$26.50 / hourCareNow urgent care is owned and operated by HCA Healthcare, one of the nation's leading providers of healthcare services, comprised of 183 hospitals and more than 2,300 sites of care, in 20 states and the United Kingdom. If you're passionate about providing compassionate, high-quality care, growing your career within a company with a large support network and vast growth possibilities, and have an enthusiastic, collaborative spirit, we'd love to meet you!
Business Development Representative Mvix (Usa), Inc.Business Development RepresentativeSterling, VARemoteEssential Duties and Responsibilities: Interact with prospects via webinar, phone, email, and LinkedIn Research accounts, identify key players, generate interest, identify digital signage projects and budgets Successfully manage and overcome prospect objections Become a trusted resource and develop superior relationships with prospects Schedule first time appointments (meet & greets) with prospects for the field sales executives Achieve or exceed monthly business development goals Maintain required activity reporting in Zoho, Mvix CRM system Communicate and collaborate with Mvix inside sales team to avoid client/prospect conflicts or confusion Curate and manage appointment pipeline and relevant data. Join a growing team that has shaped on-site digital experiences for clients such as NASA, Virginia Tech, Kings Dominion, Crowne Plaza, and a variety of International deployments for various Fortune 500 Companies.
Account Executive - Maryland Advance Auto Parts IncAccount Executive - MarylandWashington, DCThe rate offered depends on a number of factors, including geographic location, experience in retail, automotive knowledge, education, leadership roles, and other skillsets ideal for this position and shift differential (if applicable). Ensures that store owners, managers, store teammates and sales representatives are informed on all the company sales promotions, programs, company policies and procedures through use of company intranet.
Aquarium & Aviary Service Representative Adam's Specialty ProductsAquarium & Aviary Service RepresentativeAlexandria, VirginiaThrough this service company, we learned the most significant pain points for aquarium owners: Most aquariums were challenging to maintain, components were prioritized for cost savings over quality, and they were not built for long-term reliability. Clients loved the new fish tanks, and that success led us to create Custom Aquariums, bringing these commercial-quality displays to the everyday aquarist.
VP Accounts Blue State DigitalVP AccountsWashington, DC$120,000–$150,000 / yearYou will manage a significant portion of our business and Accounts team, with a focus on setting strategic growth plans for our client businesses and a vision for evolving our Account Management craft at Blue State. Focus on the continued development of the Account Management craft at Blue State, with direct management of a portion of the Accounts Team; mentor staff across teams and levels.
Member Services Representative Overnight Excel FitnessMember Services Representative OvernightLeesburg, Virginia$10–$12.50 / hourIn fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Member Services Representative Excel FitnessMember Services RepresentativeLeesburg, Virginia$10–$12.50 / hourIn fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional Manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Sales Representative, Air Force - East Coast Noble Supply And LogisticsSales Representative, Air Force - East CoastWashington, DCJoint Base Andrews, Joint Base Anacostia-Bolling, Dover Air Force Base, Joint Base Langley-Eustis, Joint Base McGuire-Dix-Lakehurst, Hanscom Air Force Base, Otis Air National Guard Base, Barnes Air National Guard Base, Pease Air National Guard Base, Quonset Point Air National Guard Station, Bradley Air National Guard Base, Bangor Air National Guard Base, Burlington Air National Guard Base. The Sales Representative, East Coast - Air Force will have the unique opportunity to build customer relationships by providing innovative solutions, mission-focused products, and procurement channels to eliminate our customers' daily challenges.
Telecommunications Sales Account Representative Atomic Promotions IncTelecommunications Sales Account RepresentativeArlington, VAFull timeResponsibilities of the Telecommunications Sales Account Representative: Act as the first point of contact for residential clients and provide top-tier sales and customer service to increase revenue and drive customer satisfaction. If you’re passionate about taking control of your career in a fast-growing and dynamic field, apply today to become a valued Telecommunications Sales Account Representative and take the next step in your career!
Membership Representative F.H. FurrMembership RepresentativeManassas, Virginia$18–$20 / hourFull timeManassas, VA Overview We're seeking a detail-oriented and customer-focused Membership Administrator to support our Preferred Partner Plan membership program. Furr and our sister companies throughout the Atlantic South Region , assisting with membership inquiries, renewals, account maintenance, and customer support.
Patient Accounts Representative II Howard University HospitalPatient Accounts Representative IIWashington, DC$18.88–$30.21 / hourHigh School Diploma or General Equivalency Diploma (G.E.D.) required Minimum of five (5) years of experience in billing, collections, customer service, or cash posting required Hospital setting experience required Acute care facility experience required, including inpatient stay collection, DRG reimbursement, and Medicare and Medicaid payer experience Certified Patient Account Representative (CPAR - HFMA) or Certified Revenue Cycle Specialist - Institutional (CRCS-I - AAHAM) certification required, and must be retained throughout employment Demonstrated ability to produce accurate Medicare, Medicaid, and commercial payer claims that yield substantiated reimbursement Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint); strong basic computer and math skills Strong organization, problem-solving, and time-management skills; ability to work independently in a collaborative environment. Contact insurance carriers as scheduled by the collection tool; communicate clear action plans when adjudication is delayed Identify, review, and resolve denied claims daily; monitor accounts receivable status using Siemens Invision Unity, ePremis, EDM, the Medicaid and Medicare portals, CareFirst, and MCO portals Perform payer remittance and reimbursement posting reconciliation; ensure reimbursement is consistent with payer contractual terms before performing adjustments or billing patient responsibility Review and resolve credit balances accurately; report out-of-the-ordinary circumstances to immediate supervisors for investigation.
Account Representative - State Farm Agent Team Member Jon Parker - State Farm AgentAccount Representative - State Farm Agent Team MemberFairfax, VAFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Representative - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Inside Sales Account Representative - Federal DSI TechInside Sales Account Representative - FederalAshburn, VA$50,000–$80,000 / yearWe are seeking a driven Federal Inside Sales Account Representative to support growth within the Federal market by selling innovative technology solutions from Cisco and leading OEM partners, including HPE, HP, Palo Alto Networks, Crestron, Extron, Dell EMC, and Microsoft. Success in this position requires strong attention to detail, the ability to manage multiple orders simultaneously, and effective collaboration with customers, internal teams, and manufacturer partners to ensure seamless delivery and customer satisfaction.
Inside Sales Account Representative - SLED DSI TechInside Sales Account Representative - SLEDAshburn, VA$50,000–$80,000 / yearWe’re seeking a detail-oriented Inside Sales Account Representative - SLED to align Tier I and Tier II technology vendors—including Cisco, HPE, HP, Palo Alto, Crestron, Extron, DELL/EMC, and Microsoft—with customer needs. Collaboration with customers, warehouse teams, service staff, and manufacturer technical support is essential to ensuring seamless delivery of products and services.
Patient Accounts Representative I Howard University HospitalPatient Accounts Representative IWashington, DC$19.47–$31.16 / hourYou will carry out revenue computations to bill for services rendered; perform third-party and patient billing and follow-up actions consistent with payor and hospital criteria; analyze and reconcile reimbursements; and process revenue, payment, and adjustment transactions toward the resolution of accounts within your assigned inventory. As the nation’s only teaching hospital located on the campus of a Historically Black University, HUH is a DC Level 1 Trauma Center dedicated to providing high-quality, patient-centered, and culturally responsive care to all.
Account Representative I Genuine Parts CompanyAccount Representative IVA, VA$30,000–$79,000 / yearLet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! If you are hired at Motion, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.
Account Representative - State Farm Agent Team Member Hasan Jamil - State Farm AgentAccount Representative - State Farm Agent Team MemberBurtonsville, MDFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Hasan Jamil - State Farm Agent, you are vital to our daily business operations and customers’ success. About four years ago, I made the transition into the insurance world and quickly discovered that the independence, entrepreneurship, and opportunity for impact that come with agency ownership were exactly what I was looking for.
Account Representative II, New Seller Recruitment - Hardlines Direct Sales Amazon.com IncAccount Representative II, New Seller Recruitment - Hardlines Direct SalesArlington, VAThe Account Rep will be chartered with developing and managing a sales pipeline mix of both high value and transactional accounts while executing sales strategies to secure deals that will exceed account acquisition and output goals. Specifically, this individual will be responsible for identifying and building relationships with key influencers and decision-makers within the senior management and executive teams of prospective accounts.
Account Representative - State Farm Agent Team Member Jamie Schad - State Farm AgentAccount Representative - State Farm Agent Team MemberOlney, MDFull timeROLE DESCRIPTION: As an Account Representative for Jamie Schad State Farm Agency, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Growth Representative, New Seller Recruitment, Growth - Hardlines Amazon.com IncAccount Growth Representative, New Seller Recruitment, Growth - HardlinesArlington, VADrive adoption of advanced growth programs including Fulfillment by Amazon (FBA), Sponsored Products, Sponsored Brands, Sponsored Display, Amazon Brand Registry, A+ Content, Deals, and other premium services. Working in collaboration with your peers, other Account Representatives, and NA Sales Leadership, your primary goal is to maximize revenue growth and key growth program adoption for your assigned portfolio.
Account Representative - State Farm Agent Team Member Paul Dougherty - State Farm AgentAccount Representative - State Farm Agent Team MemberHyattsville, MDFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Paul Dougherty - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Management Representative Better Business BureauAccount Management RepresentativeWashingtonYou’ll help businesses navigate resources, answer questions, build confidence in their accreditation, and create positive experiences every step of the way. We’re looking for an energetic, people-focused, bilingual professional who enjoys building relationships, solving problems, and helping businesses succeed.
Account Representative - State Farm Agent Team Member Tom Troyano - State Farm AgentAccount Representative - State Farm Agent Team MemberWashington, DCFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Tom Troyano - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Specialist Genuine Parts CompanyAccount SpecialistVA, VALet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.
Account Representative - State Farm Agent Team Member Jane Staples - State Farm AgentAccount Representative - State Farm Agent Team MemberWaldorf, MDFull timeOur team is actively involved in a variety of local initiatives, including the annual Torch Run, Shop with a Cop, food bank support, local high school sporting events, and community golf tournaments. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Jane Staples - State Farm Agent, you are vital to our daily business operations and customers’ success.
Sales Representative Porter GroupSales RepresentativeReston, VA$55,000–$65,000 / yearBase salary of $55-65K (some flex depending on experience) and first year target income of $80K - $120K plus company credit card for work related travel, parking, tolls, and fuel. Qualified candidates will have a highly competitive personality, a professional presentation and at least 1 year of B2B field sales experience.
Insurance Account Representative - State Farm Agent Team Member Jane Staples - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberWaldorf, MDFull timeHelping people : Provide exceptional service to clients, both new and existing – making sure they get the best coverage for their needs. Building relationships : Use your bilingual skills (Spanish and English) to connect with a wide range of clients and provide tailored insurance solutions.
Sr ProServe Account Executive , NAMER RTL/CPG Amazon.com IncSr ProServe Account Executive , NAMER RTL/CPGArlington, VAAs ProServe"s customer facing relationship owner you"ll be primarily focused on understanding and defining business outcomes for customers by building trust, identifying applicable AWS Professional Services offerings, and creating proposals and securing customer signoff of SOW"s. In this role, you"ll be responsible for engaging new and existing customers in the Retail and Consumer Packaged Goods (CPG) space with transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations.
NewVirtual Account Sales Representative (Remote) Stratford DavisVirtual Account Sales Representative (Remote)Washington, DCRemoteWe’re looking for motivated individuals who are eager to grow - whether you already have sales experience or you’re just getting started. If you’re looking for a career with flexibility, growth opportunities, and unlimited income potential, apply today!
Associate Account Executive Amazon.com IncAssociate Account ExecutiveArlington, VAStay ahead of the curve with next-generation engagement strategies using generative AI, agentic workflows, and advanced personalization engines - you"ll be on the cutting edge of how AI transforms B2B sales, continuously testing and iterating on new approaches to reach unengaged accounts. Leverage AI-powered sales intelligence platforms, predictive analytics, and automation tools to identify high-propensity accounts, prioritize outreach, and optimize pipeline development in Salesforce.
Commercial Space Account Associate The Aerospace CorpCommercial Space Account AssociateCrystal City, VA$75,300–$113,000 / yearBuilding on The Aerospace Corporation's reputation as a trusted, impartial advisor with integrity and dedication to mission success, the Civil Systems Group (CSG) combines deep technical expertise with market-leading innovation to help our customers solve complex systems engineering and integration challenges. CSG is organized by core customer-facing lines of business to manage and grow programs within NASA, NOAA, and the NNSA, while extending our capabilities to other civilian federal government agencies fully integrated within Aerospace rules, regulations, processes, values, and behaviors.
Facility Security Representative Avantus FederalFacility Security RepresentativeFort Belvoir, VA$90,000–$107,000 / yearIf you have the courage to take on a wide variety of complex challenges, then you will experience a unique working environment where innovative teams blend different perspectives, disciplines, and technologies to discover new ways of solving complex problems. Experience with working in a fast-paced and constantly changing setting providing support to VIP customer to include 3/4 Star Generals, SES civilians and Presidential Appointees staff as well as other DA customer users and their VTC participants.
Outside Sales Representative, SNI Continental ResourcesOutside Sales Representative, SNIRockville, MDFull timeEmploy solution selling techniques to identify business and develop customized IT solutions and technical products to solve client business requirements in enterprise level accounts. To be successful in this role, you must be willing to engage new customers by cold calling, attending vendor or networking events and cultivate strong relationships with our technology partners.
Key Account Manager - On Premise Chesapeake Beverage CoKey Account Manager - On PremiseWashington, DCThe Key Account Manager - On Premise is responsible for developing and managing strategic relationships with key restaurant, bar, hotel, entertainment, and hospitality accounts to drive sales growth and market share for Chesapeake Beverage's premium beverage portfolio. This position focuses on expanding product distribution, increasing brand visibility, executing promotional programs, and building long-term partnerships with key customers.
Clinic Operations Representative - ENT Clinic (Washington, DC) Children's HospitalClinic Operations Representative - ENT Clinic (Washington, DC)WashingtonPlease note that it is the policy of Children's National Hospital to ensure a “drug-free” work environment: a workplace free from the illegal use, possession or distribution of controlled substances (as defined in the Controlled Substances Act), or the misuse of legal substances, by all staff (management, employees and contractors). Though recreational and medical marijuana are now legal in the District of Columbia, Children's National and its affiliates maintain the right, in accordance with our policy, to enforce a drug-free workplace, including prohibiting recreational or prescribed marijuana.
Member Services Representative / Teller Sparks GroupMember Services Representative / TellerWashington, DC$20–$21.50 / hourResponsibilities : Provide a variety of services for members including receiving deposits and loan payments, cashing checks, issuing savings withdrawals, recording mail deposits, selling cashier's checks and traveler's checks in person or via phone, mail or email. Cross-sell credit union products by answering inquiries, informing members of new services and product promotions, ascertaining members' needs.