Member Service Representative (Banker) - Hart United States Senate Federal Credit UnionMember Service Representative (Banker) - HartWashington, DC$49,131.76–$73,697.64 / yearAbility to cross-sell products and services; attention to detail; Experienced with basic PC applications such as Word, Excel, and Outlook; knowledge of Credit Union policies and procedures with particular emphasis in teller and member service areas preferred. Actively engages and participates in training, coaching sessions, team meetings, group discussions and motivational/ promotional activities with the organization.
Regional Account Director (RAD) | Team Whiskey Team VelocityRegional Account Director (RAD) | Team WhiskeyRemote, Continental U.S., VARemoteRADs closely monitor and report on client campaign effectiveness utilizing proprietary company technology platforms and work closely with the Client Services and Production Teams to ensure all campaign deliverables are accurately executed on deadline and all projected revenue is accounted for each month. RADs demonstrate expertise in developing and executing data-driven digital marketing strategies and provide the highest level of customer service, working closely with our automotive dealer clients to provide consultative marketing assessments and offer comprehensive marketing solutions.
Regional Account Director (RAD) | IN-KY-OH Team VelocityRegional Account Director (RAD) | IN-KY-OHRemote, Continental U.S., VARemoteRADs closely monitor and report on client campaign effectiveness utilizing proprietary company technology platforms and work closely with the Client Services and Production Teams to ensure all campaign deliverables are accurately executed on deadline and all projected revenue is accounted for each month. RADs demonstrate expertise in developing and executing data-driven digital marketing strategies and provide the highest level of customer service, working closely with our automotive dealer clients to provide consultative marketing assessments and offer comprehensive marketing solutions.
Account Manager, AWM (Northeast Region) - Future Opportunities Smith & Nephew PlcAccount Manager, AWM (Northeast Region) - Future OpportunitiesWashington, DC$75,000–$110,000 / yearAs an Account Manager within our Advanced Wound Management (AWM) team, you will play a critical role in improving patient outcomes by partnering with healthcare providers to deliver a comprehensive portfolio of wound care solutions. The AWM business brings together a broad portfolio of solutions used across hospitals, wound care centers, and post-acute settings, supporting clinicians in delivering high-quality care across the continuum.
Account Liaison Hospice Care Consultant Arc Hospice & Palliative CareAccount Liaison Hospice Care ConsultantLeesburg, VirginiaAs an Account Liaison with Arc Hospice & Palliative Care, you’ll build trusted relationships with healthcare providers, patients, and families across Lake and Sumter Counties. The Account Liaison is responsible for building and maintaining relationships with referral sources to promote awareness of Arc Hospice & Palliative Care services.
Account Executive Direct Impact WPP PlcAccount Executive Direct ImpactWashington, DC$35,000–$75,000 / yearWe unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company - powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. More about the role: Direct Impact is the grassroots communications practice of Burson (a WPP agency), with a presence in every media market and political jurisdiction across the U.S. Our team of local experts helps clients localize and execute national campaigns, providing direct access to communities across the country.
Account Manager, Commercial Insurance - Potential for Hybrid Work Hub International LtdAccount Manager, Commercial Insurance - Potential for Hybrid WorkWashington, DC$55,000–$75,000 / yearThe expected salary range for this position is $55,000 annually to $75,000 annually and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here.
Senior Account Manager, Commercial Insurance - Potential for Hybrid Work Hub International LtdSenior Account Manager, Commercial Insurance - Potential for Hybrid WorkWashington, DC$85,000–$110,000 / yearCurrently we have the following networks: • HUB Women Network • HUB Black Inclusion Network • Asian Pacific Islander Network • Hispanic Network • HUB Young Professional Enrichment (HYPE) • Indigenous Network • Pride Network • Military Veterans/Military Spouses & Families Network. • Low-Cost Loan Program and Student Loan Resources • Vacation, Holiday, Sick, and Personal Time Off • Comprehensive Onboarding • Continuing Education • Flexible Work Arrangements • Dress for Your Day Dress-Code • Culture & Belonging Employee Networks.
Account Manager, Commercial Insurance - Potential For Hybrid Work Hub InternationalAccount Manager, Commercial Insurance - Potential For Hybrid WorkRockville, MD$55,000–$75,000 / yearThe expected salary range for this position is $55,000 annually to $75,000 annually and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. Whether you are supporting a local business, helping a national client navigate complex risk, or building your expertise in a specialized practice area, you will find that your voice matters here.
VP Accounts Blue StateVP AccountsWashington, DC$120,000–$150,000 / yearYou will manage a significant portion of our business and Accounts team, with a focus on setting strategic growth plans for our client businesses and a vision for evolving our Account Management craft at Blue State. Focus on the continued development of the Account Management craft at Blue State, with direct management of a portion of the Accounts Team; mentor staff across teams and levels.
Key Account Executive (Outside Sales) - Northwest Washington, DC LabcorpKey Account Executive (Outside Sales) - Northwest Washington, DCWashington DC, District of Columbia$65,000–$80,000 / yearLabcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business.
Key Account Executive (Outside Sales) - Northwest & Northeast Washington, DC LabcorpKey Account Executive (Outside Sales) - Northwest & Northeast Washington, DCWashington DC, District of ColumbiaLabcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. The sales team is the face of our company, introducing our services to prospective new clients and engaging at all levels of business.
NewKey Account Executive LabcorpKey Account ExecutiveWaldorf, MarylandLabcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients.
Business Development Representative (Remote) Lightbridge SolutionsBusiness Development Representative (Remote)District of Columbia, WashingtonRemoteResponsibilities: Prospecting & Lead Generation: Identify, research, and qualify potential clients whose challenges align with our solutions, targeting Finance, Sales, and IT leaders at key accounts. Strategic Outreach: Initiate and manage outreach to prospects through a multi-channel approach, including personalized emails, cold calls, and strategic engagement on platforms like LinkedIn.
Patient Access Representative III KCHCPatient Access Representative IIIWashingtonPAR III works as a partner in the clinic together with the practitioners, assistive clinical staff, other administrative staff, and leadership to provide a welcoming, caring and healing environment for patients. Connect patients to wrap-around services, including, but not limited to; Aging and Disability Resource Center (ADRC), Badger Care, Wisconsin Well Woman Program (WWWP), medication assistance.
Nobel Biocare Territory Representative (N. VA) Envista DentistryNobel Biocare Territory Representative (N. VA)Arlington, VirginiaRemoteThe Nobel Biocare Territory Representative is responsible for achieving or exceeding sales and service goals mainly in dental clinics and/or dental laboratories within an assigned territory, through the effective selling and promoting of Nobel Biocare products, solutions and services to existing and potential new customers within the framework of organizational policies and directives. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.
Associate Sales Development Representative (Washington DC) AbbottAssociate Sales Development Representative (Washington DC)Washington DC, District of ColumbiaContinuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) . You will partner closely with the Regional Business Manager to develop core selling skills, including prospecting, account development, and customer engagement, while operating within a structured, metric-driven sales process.
Nobel Biocare Territory Representative (Washington DC) Envista DentistryNobel Biocare Territory Representative (Washington DC)Bethesda, MarylandRemoteThe Nobel Biocare Territory Representative is responsible for achieving or exceeding sales and service goals mainly in dental clinics and/or dental laboratories within an assigned territory, through the effective selling and promoting of Nobel Biocare products, solutions and services to existing and potential new customers within the framework of organizational policies and directives. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.
Business Development Representative ICBD HoldingsBusiness Development RepresentativeFairfax, VirginiaOur commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including: Inc. 5000 –5th Fastest-Growing Private Company in America. We are a leading and rapidly growing provider of Applied Behavior Analysis (ABA) therapy, committed to delivering life-changing outcomes for individuals with autism and their families.
Business Development Representative Space Force/Ssc NobleBusiness Development Representative Space Force/SscArlington, VAMaintain a deep understanding of DOD programs, platforms, and acquisition processes, including contracting vehicles like GSA, ECAT, EMALL, and Prime Vendor schedules. The Business Development Representative, Space Force/SSC is a critical position responsible for driving revenue growth and market penetration within the Department of Defense (DOD) and related federal agencies.
Business Development Representative Air Force, Cbrne NobleBusiness Development Representative Air Force, CbrneWashington, DCThe Program Level CBRN Business Development Representative is a critical, senior-level position responsible for driving revenue growth and market penetration within the Department of Defense (DOD) and related federal agencies. Maintain a deep understanding of DOD programs, platforms, and acquisition processes, including contracting vehicles like GSA, ECAT, EMALL, and Prime Vendor schedules.
ASR II - Security Representative II Watermark Risk Management InternationalASR II - Security Representative IIArlington, VAFull timeKEYWORDS: Access Control, Visitor Access, Site Security Manager, FSO, SCIF Security, PERSEC, Personnel Security, PHYSEC, Physical Security, DOD Security, SSO, SAPCO. Multiple considerations are taken into account when determining the final salary/hourly rate, including but not limited to, Contract Wage Determination, education and certifications, relevant work experience, related skills and competencies, as well as Federal Government Contract Labor Categories.
NewCounter Sales Representative Shepherd Electric SupplyCounter Sales RepresentativeSterling, VAOur success comes from people who take pride in doing things the right way - safely, accurately, and with care for teammates and customers alike. Let us know you're interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Outside Parts Sales Representative The Pete StoreOutside Parts Sales RepresentativeGainesville, VirginiaServe as an account manager for existing and prospective customers by managing relationships and ensuring a high level of dealer support for a diverse range of customer types. Employees come first at The Pete Store because we believe that the better we take care of our employees, the better they will take care of our customers.
NewVeterans Services Representative Commonwealth of VirginiaVeterans Services RepresentativeFairfax County, VA$62,355–$68,007 / yearA new probationary period will be required for all new Benefits employees who have not completed and currently maintain USDVA Accreditation, regardless of whether the employee has previously completed a state probationary period. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI).
Customer Service Representative 7187 Domino's Pizza IncCustomer Service Representative 7187Washington, DC$17.13–$18.13 / hourWhile performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution.
Business Development Representative, Coast Guard - Aviation NobleBusiness Development Representative, Coast Guard - Aviationwashington, DCThe Business Development Representative, Coast Guard Aviation, is responsible for driving sales growth and developing longer-term business opportunities within United States Coast Guard Aviation program offices, with a focus on the Aviation Logistics Center (ALC) and its customers. Develop and maintain strong relationships with United States Coast Guard program offices, end users, and acquisition stakeholders within the Aviation Logistics Center program office.
Customer Service Representative TechOp Solutions InternationalCustomer Service RepresentativeWashington, DC$47,500–$54,000 / yearProvide timely and accurate responses to inquiries from travelers around the globe regarding the applications developed and managed by DHS to aid in re-entry, visa renewal services, and other travel and immigration related topics. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
NewFinancial Services Representative - Washington, DC FidelityFinancial Services Representative - Washington, DCWashington DC, District of ColumbiaRemotePlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
Customer Service Representative 7194 Domino's Pizza IncCustomer Service Representative 7194Washington, DCWhile performing the duties of this job, the team member may be required to work outdoors, in various temperatures, in a noisy environment, near moving mechanical parts, with dangerous equipment or sharp tools, and around fumes, odors, dust or toxic chemicals. Resolving product or service issues by determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustments, following up to ensure resolution.
Specialty Representative - Metabolic - Rockville MD AbbVie IncSpecialty Representative - Metabolic - Rockville MDRockville, MDContinuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.
Customer Service Representative II (Universal Banker) John Marshall BankCustomer Service Representative II (Universal Banker)Arlington, VAThe Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust.
Customer Service Representative I (Teller) John Marshall BankCustomer Service Representative I (Teller)Tysons, VA$23.08–$25 / hourThe Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust.
Field Representative (DC/DE/KY/MD/OH/PA/TN/VA/WV) U.S. Department of CommerceField Representative (DC/DE/KY/MD/OH/PA/TN/VA/WV)DCICTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; notice of disability annuity termination; certification from your former agency that it cannot place you after your recovery from a work-related compensable injury; or certification from the National Guard Bureau or Military Department that you are eligible for disability retirement. CTAP applicants MUST submit the following documents: A copy of your RIF separation notice; notice of proposed removal for declining a directed geographic relocation outside of the local commuting area; a Certificate of Expected Separation (CES); or certification that you are in a surplus organization or occupation (this could be a position abolishment letter, a notice of eligibility for discontinued service retirement, or similar notice).
Outside Sales Representative- SNI Continental Resources, Inc. (ConRes)Outside Sales Representative- SNIRockville, MDb'tttttnttttttntttnnnnnnntttttnttntttttttttttttt Monster Solutionsnttttttttttt Outside Sales Representative- SNI - (26-18)ntttttnttnttttttttttttnttttttttnnttttnttttnnttttnttnttnttnnttttttn ttttnnttttnttttntttttttttntttnttttttttttttttttntttttttttttttttnnttn ttnttnttnttttnttnttnttn nttttttnnnnnttnttnnnttnttnttttntttnttnnttntt--...
Specialty Representative Migraine - Washington D.C. AbbVie IncSpecialty Representative Migraine - Washington D.C.Washington, DCContinuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.
HVAC Outside Sales Representative Sila ServicesHVAC Outside Sales RepresentativeBeltsville, MarylandOur focus on providing a best-in-class workplace and world-class service has opened the need for a Outside Sales Representative with a track record of providing exceptional customer service and meeting/exceeding their sales goals to join our team! If you are looking to earn a potential income of $150k or more while expanding your career with a growing company that truly cares about its employees, then Sila is the place for you!
Multi-Line Representative - State Farm Agent Team Member Roxanne Jones - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberWaldorf, MDFull timeRoxanne Jones State Farm is seeking a motivated, outgoing, and sales-driven Multiline Representative who enjoys helping customers while growing a successful career in the insurance industry. As a Multiline Representative, you will help drive agency growth by building customer relationships, generating new business opportunities, and supporting customer retention efforts.
Audio Visual Sales Representative HireSparks AV RecruitingAudio Visual Sales RepresentativeWashington, District of ColumbiaThe ideal candidate is a consultative sales professional with experience in commercial AV, unified communications, meeting room technology, or digital signage, and is comfortable working with architects, designers, contractors, and end users throughout the sales process. This role works closely with internal engineering, design, project management, and sales teams to deliver integrated audiovisual solutions tailored to each client's business needs.
Associate Sales Development Representative (Washington DC) Abbott LaboratoriesAssociate Sales Development Representative (Washington DC)Washington DC, DC$61,300–$122,700 / yearYou will partner closely with the Regional Business Manager to develop core selling skills, including prospecting, account development, and customer engagement, while operating within a structured, metric-driven sales process. Abbott Rapid and Molecular Diagnostics (RMDx) - Infectious Disease (ID) is seeking a driven, competitive Associate Sales Development Representative to fuel new business growth.
Customer Service Representative II John Marshall BankCustomer Service Representative IIAlexandria, VA$23.08–$25 / hourThe Customer Service Representative II/Universal Banker serves as the primary face of John Marshall Bank, responsible for providing exceptional customer service while opening accounts and accurately executing routine and complex financial transactions. Critical thinking to analyze customer profiles and uncover hidden needs, pairing tailored services to secure long-term client trust.
Specialty Representative Psychiatry - Leesburg VAHagerstown MDWinchester VA AbbVie IncSpecialty Representative Psychiatry - Leesburg VAHagerstown MDWinchester VALeesburg, VAContinuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution. Execute brand strategy and tactics in field, sales performance, effectively manage assigned territory and targeted accounts, build strong customer relationships and customer needs solving capability to maximize short and long term sales performance placing the patient into the center of any efforts and operating within AbbVie's business code of conduct, policies and all applicable laws and regulations.
Call Center Representative Advantia Health LLCCall Center RepresentativeChevy Chase, MD$19–$23 / hourReiter Hill & Johnson provides medical and surgical care focused on womens reproductive systems including preventative well woman care pregnancy and prenatal care childbirth screening and treatment of disease family planning and menopause. Demonstrates effective handling of patient situations including upsetdissatisfied customers and works with other teams as needed to efficiently and effectively resolve customer needs.
Sr Customer Service Representative Genuine Parts CompanySr Customer Service RepresentativeVA, VALet us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met.
Federal Account Manager Nutanix Inc.Federal Account ManagerMclean, VA$202,000–$302,000 / yearUse relationship management techniques to develop selling opportunities within partner organizations; penetrate new divisions and organizations within assigned partner accounts; develop new selling relationships within assigned partner accounts; develop new direct selling opportunities. You will part of the Federal sales team and be responsible for selling Nutanix's products and solutions through channel partners and interacting directly with customers in the region.
Real Estate Representative Clear Channel Outdoor, Inc.Real Estate RepresentativeWashington DC (Laurel), MDThe demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Employee must have the ability to sit and/or stand at a desk for a minimum of 8 hours a day and complete tasks requiring repetitive use of hands. Job Summary: Participate in the management of the lease portfolio (by negotiating favorable lease renewals to achieve maximum profitability) and assist in the development of new sites, relocations and other inventory management activities.
Insurance Account Representative - State Farm Agent Team Member Jim Myers - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberColumbia, MDFull timeAs a State Farm team member for Jim Myers - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams.
Inside Account Executive Hunter Elastic NVInside Account Executive HunterArlington, VA$65,600–$103,700 / yearElasticsearch develops and distributes technology and information that is subject to U.S. and other countries' export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People''s Republic (DNR), The Luhansk People''s Republic (LNR), Kherson or Zaporizhzhia). By taking advantage of all structured and unstructured data - securing and protecting private information more effectively - Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Sr Sales Representative Deltek IncSr Sales RepresentativeHerndon, VA$182,000–$207,000 / yearThanks to our incredible team, Deltek has been named one of America''s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.www.deltek.com11062BRAccount If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships - join our highly collaborative team to help power project success for our customers.
Account Manager - State Farm Agent Team Member Andrew Elliott - State Farm AgentAccount Manager - State Farm Agent Team MemberFairfax, VAFull timeDuring the holidays, we collect toys for local children through Toys for Tots, and throughout the year, we look for ways to make a positive impact close to home. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.