Business Development Manager System OneBusiness Development ManagerKittanning, PA$130,000–$130,000 / yearObjective: Seeking a Business Development Manager ready to fuel expansion, cultivate key partnerships, and strengthen our presence in the industrial and construction industries. System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America.
Account Manager - State Farm Agent Team Member Brian Winfield - State Farm AgentAccount Manager - State Farm Agent Team MemberIrwin, PAWe are looking for a professional who enjoys building relationships, confidently leading sales conversations, and converting opportunities into closed business—all while contributing to a friendly, team-oriented culture. If you are competitive, goal-oriented, and motivated by performance-based earnings while working alongside a supportive team, this is an excellent opportunity to build a rewarding career in the insurance industry.
Account Manager, Healthcare ID.meAccount Manager, HealthcareUnitedRemote$233,125–$300,000 / yearYou will work closely with internal stakeholders—including Product, Onboarding, Value Management Office, Partnerships, Legal, and Solutions Consulting—to ensure customers realize the full value of their partnership with ID.me. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
NewEnterprise Account Manager (Remote) CimcorEnterprise Account Manager (Remote)Indiana, IndianaRemoteThe CimTrak Integrity Suite protects your critical files, registry, configuration settings, users, policies, network devices and more from changes, whether malicious or accidental, that can take down your IT infrastructure, threaten critical/sensitive data, or cause non-compliance with regulations such as PCI, HIPAA, CMMC and many more. The enterprise account manager will also work closely with Cimcor resellers and distrubutors to effectively manage customer relationships and to help customers meet their security-related business objectives.
Account Sales Manager Red Bull GmbHAccount Sales ManagerPAp>Reporting to the District Sales Manager, the Account Sales Manager's (ASM) primary function is to perform outside sales of product inventory while driving an assigned route of accounts. You will increase product sales and placement of product displays at all large and small format "off premise" stores.
Service Sales Account Manager Hitachi LtdService Sales Account ManagerGreensburg, PAYour Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States Bachelors degree in Electrical Engineering or a related field, MBA preferred 5-10 years in sales or marketing, preferably in energy or power systems Excellent communication, negotiation, and interpersonal skills, able to influence and build relationships at all levels Sound understanding of the U.S. utility landscape, including regulatory frameworks and market dynamics Proficiency with Salesforce and Power BI for planning and tracking, and with Microsoft 365 applications Able to travel up to ~60 and deliver technical presentations to diverse audiences in person and virtually. Service Sales Account Manager Location: Greensburg, Pennsylvania, United States Job ID: R0118719 Date Posted: Mar 11, 2026 Sector: Energy Company Name: HITACHI ENERGY USA INC Profession: Job Category: Sales, Marketing & Product Management Job Type: Experienced Job Schedule: Full time Remote: Yes Share mail Apply Now Apply Now Hitachi Employees HiNext Access Required Save Job Saved.
NewControl Account Manager - Johnstown Fabrication Lockheed Martin CorpControl Account Manager - Johnstown FabricationJohnstown, PALeadership Reporting: Prepare comprehensive EVMS presentations and performance reports for leadership reviews, including Executive Vice President-level briefings. We provide the resources and give you the flexibility to enable inspiration and focus - if you have the passion and courage to dream big, work hard, and have fun doing what you love then we want to build a better tomorrow with you.
Accounts Manager (Customer Service Tech Rep) Dynamic ManufacturingAccounts Manager (Customer Service Tech Rep)Freeport, PAHigh School Diploma or GED plus two years of practical experience in a clerical support or administrative role is required. From design to production to aftermarket support, we help your product achieve its highest potential.
Account Manager - State Farm Agent Team Member Jake Davis - State Farm AgentAccount Manager - State Farm Agent Team MemberIndiana, PAJake Davis State Farm is seeking a highly motivated, sales-dominant Account Manager who thrives on building relationships, closing opportunities, and growing a book of business. You will work with both prospective and existing customers—conducting coverage conversations, identifying protection gaps, and recommending solutions that help customers protect what matters most.
Comm Insurance Account Manager First Commonwealth Financial CorpComm Insurance Account ManagerPACreates a level of support and communication between the Commercial Lines production staff and insurance buyer by performing all defined client services for each defined agency book of business category, including but not limited to quoting, creating proposals, service timelines, stewardship reports, and providing customer support as necessary. Supports the Commercial Lines production staff by performing all sales-support duties, including but not limited to quoting, creating proposals, services timelines, stewardship reports, and providing customer support as necessary.
National Account Manager (Grocery) Cirkul, IncNational Account Manager (Grocery)United$115,000–$135,000 / yearIt's a new way to hydrate—so much so that 96% of customers say they drink more water with Cirkul!* With over 150 flavor options available without sugar or calories, Cirkul provides customers with a fully customizable, reusable water bottle and cartridge system. You will act as the primary point of contact for assigned accounts, developing strategic plans, executing joint business planning, and collaborating cross-functionally to bring Cirkul's innovative hydration platform to more consumers nationwide.
Account Manager Rent-A-Center, IncAccount ManagerPA$14.45–$17 / hourIf you're looking for a career with unmatched earning potential you've come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.
NewCustomer Success & Account Manager THE RITESCREEN COMPANY LLCCustomer Success & Account ManagerExport, PA$55,000–$65,000 / yearWe're looking for a customer-focused, analytical, and driven Customer Success & Account Manager to serve as a trusted partner to our customers and a key link between our sales, operations, and manufacturing teams. 6 years of experience in customer service, inside sales, account management, or a related customer-facing role, preferably within the building products industry or a similar manufacturing environment.
Specialty Account Manager, Symbravo (Johnstown, PA) Axsome TherapeuticsSpecialty Account Manager, Symbravo (Johnstown, PA)Johnstown, PA$100,000–$150,000 / yearOur industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. AxsomeTherapeuticsisseekingaSpecialtyAccountManager(SAM)toexecutecommercialactivitiesfor an assignedgeography,establishrelationshipswithcustomers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication.
Specialty Account Manager, Symbravo Johnstown, PA Axsome Therapeutics IncSpecialty Account Manager, Symbravo Johnstown, PAJohnstown, PA$100,000–$150,000 / yearOur industry-leading neuroscience portfolio includes FDA-approved treatments for major depressive disorder, excessive daytime sleepiness associated with narcolepsy and obstructive sleep apnea, and migraine, and multiple late-stage development programs addressing a broad range of serious neurological and psychiatric conditions that impact over 150 million people in the United States. Axsome Therapeutics is seeking a Specialty Account Manager (SAM) to execute commercial activities for an assigned geography, establish relationships with customers, and ensure successful promotion of SYMBRAVO, an oral acute migraine medication.
NewAccount Manager SMB- Business Sales Verizon Communications IncAccount Manager SMB- Business SalesIndiana, PAWhether you're continuously hunting and prospecting for new business or growing existing accounts, you'll consult with customers to identify their business challenges and recommend tailored solutions to solve them and ultimately deliver a powerful return for customers while improving their business and growing our revenue. With your sales experience, ability to efficiently manage your time, excellent customer relations skills, and excitement for technology, you'll deliver outstanding and innovative business solutions that support our technology evolution and the way businesses connect.
Account Manager/Outside Sales Rep FCX PerformanceAccount Manager/Outside Sales RepEbensburg, PennsylvaniaFounded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Strategic Account Executive, Public Sector, Federal Defense and Security (NY/NJ/MD) ID.meStrategic Account Executive, Public Sector, Federal Defense and Security (NY/NJ/MD)United$248,125–$296,820 / yearYou are considered the business unit lead for your part of the portfolio and will identify and pursue opportunities where ID.me's product and service offerings will create tremendous value for public sector entities by increasing access rates through digital channels, fraud prevention, improving customer experience, and improving workflow efficiency. The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.
Account Executive CertaSiteAccount ExecutiveGreensburg, PA$130,000–$150,000 / yearWORKING CONDITIONS & PHYSICAL REQUIREMENTS: Controlled climate, office environment, local travel as needed; no overnight travel required, visit customer locations and may have meetings in field settings, required to sit for long periods of time, eight hours or more per day and being frequently required to use monitor, keyboard, and phone. Follow the established sales strategy, processes and programs to shift prospects into new customers within the CertaSite Customer Relationship Management (CRM) platform.
Account Executive Xplor TechnologiesAccount ExecutiveLatrobe, PARemoteThrough modern vertical software, embedded payments (Xplor Pay), and AI-powered capabilities, we help businesses in fitness, recreation, golf and club, field services, laundry, education, and other membership-based and service-based industries simplify operations, uncover insights, and elevate customer and member experiences. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever evolving and complex environment.
Part Sales Manager - Part Time AutoZone IncPart Sales Manager - Part TimeIndiana, PAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Part Sales Manager - Full Time AutoZone IncPart Sales Manager - Full TimeLatrobe, PAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Parts Sales & Inventory Management Lead efforts to exceed sales targets, optimize inventory levels, and ensure timely returns processing and merchandising.
Enterprise Account Director, Creativity & Productivity ADOBE IncEnterprise Account Director, Creativity & ProductivityPA$255,300–$369,600 / yearAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Enterprise Account Director ADOBE IncEnterprise Account DirectorPA$255,300–$369,600 / yearAdobe's industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.
Sales Manager, SVD Atlas Copco ABSales Manager, SVDPARemoteKnowledge & Skills Strong interpersonal, leadership, and people management skills Excellent critical thinking and relationship management abilities Solid business communication and computer skills Ability to manage multiple priorities and projects Working knowledge of Industrial (Rough Vacuum) and Advanced (High/UHV) pump markets preferred Other Requirements Proficient in MS Office (Word, Excel, PowerPoint) Strong CRM knowledge Ability to assess organizational strengths and weaknesses and drive change In return, we offer At Leybold, we believe in continuous improvement. Your role This role supports business development and drives strategic growth of the Scientific Vacuum product portfolio across the U.S., with a primary focus on High and Ultra‑High Vacuum key accounts.
Customer Accounts Advisor The Aaron's Co IncCustomer Accounts AdvisorPunxsutawney, PA$14–$15.50 / hourAn employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product.
Advertising Manager - New Stanton, PA - Hybrid United Natural Foods IncAdvertising Manager - New Stanton, PA - HybridNew Stanton, PA$56,400–$102,400 / hourJob Responsibilities: Develops strategies to include annual and trimester planning, media use, regional and corporate sale events, branding and positioning, measured marketing, and in-store communications; other account specific strategies will include marketing plans for grand openings, remodels, competitive activity and underperforming stores. Manages the planning and implementation of consumer marketing and advertising strategies including social media strategies for assigned accounts and formats in order to drive retail sales and profit to meet region objectives.
NewDirector, Key Account Management Beam TherapeuticsDirector, Key Account ManagementUnited$210,000–$260,000 / yearThe KAM is accountable for end-to-end account performance — from site qualification and onboarding through sustained therapy utilization — and serves as the field-based lead of the cross-functional pod (Medical Affairs, Clinical Operations, Market Access, Quality, and Marketing). Beam's suite of gene editing technologies is anchored by base editing, a proprietary technology that is designed to enable precise, predictable and efficient single base changes, at targeted genomic sequences, without making double-stranded breaks in the DNA.
Facilities Manager - Mt. Pleasant, PA CBRE Group IncFacilities Manager - Mt. Pleasant, PAPAIn addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. About the Role: As a CBRE Facilities Manager, you will manage a team responsible for providing overseeing building operations and maintenance for a facility, campus, or portfolio of small to medium sized buildings.
Financial Solutions Sales & Service Manager First Commonwealth Financial CorpFinancial Solutions Sales & Service ManagerPAExcellent communications skills, passionate about helping others, motivated to learn, solutions-based sales skills, professionalism, resourcefulness, exceptional relationship-building skills, ability to excel in a complex and dynamic environment. In partnership with your Branch Manager Business Banking, you will lead a Financial Solutions Center with effective communication, ongoing coaching and relentless execution on our mission and vision and drive development for your team members.
Senior Manager - Data Product Delivery & Analytics Carpenter Technology CorpSenior Manager - Data Product Delivery & AnalyticsLatrobe, PACarpenter Technology Corporation is a leading producer and distributor of premium specialty alloys, including titanium alloys, nickel and cobalt-based superalloys, stainless steels, alloy steels, and tool steels. We are seeking a highly skilled and forward-thinking data and analytics leader to drive the design, modernization, and strategic evolution of our enterprise data and analytics ecosystem.
Internal Audit Manager Greensburg Live! Casino & Hotel MarylandInternal Audit Manager GreensburgGreensburg, PAWhere You''ll Make an Impact: Oversee and complete audits of casino functions, processes, internal controls, accounts, records, and other activities to ensure reliability and integrity of information; proper recording of transactions; safeguarding of assets; achievement of operational goals and objectives; effective and efficient use of resources; and compliance with all Federal, and State gaming regulations as well as company policies and procedures. Why We Need Your Talents: Responsible for managing efficient execution of compliance, financial, and risk-based internal audits, investigations, and special projects to assess compliance with state gaming regulations and federal anti-money laundering regulations, internal controls, policies and procedures.
Quality Manager Oberg Industries IncQuality ManagerFreeport, PAQuality Manager Position Summary: Under limited supervision and in collaboration with the Director of Quality & Compliance, the Quality Manager will develop, implement, and maintain a robust QMS to ensure compliance with: • ISO 9001 • ISO 13485 • AS9100 • 21 CFR Part 820. About Oberg Industries: Oberg Industries LLC is a local, family-owned, contract manufacturer and supply chain integrator providing tooling/metal stamping and precision machining services to many well-known companies around the world.
Channel Sales Manager Atlas Copco ABChannel Sales ManagerPARemoteAs part of the Leybold North America Sales Management Team, this role contributes to sales strategy, product launches, and target account penetration, with a focus on the rough vacuum market. Your role The Sales Manager leads a virtual sales team to achieve regional revenue targets while managing key accounts and distributor channels.
Field Sales Manager Heritage-Crystal Clean IncField Sales ManagerPACore Competencies and Specific Skills Strong communication skills and attention to detail Ability to interact with customers, sales branch employees, and other corporate departments Ability to operate equipment such as electronic mobile devices, computers, office equipment, etc. - 120,000.00 plus a year and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement.
Sales Manager Qureos IncSales ManagerUnitedRemoteWe are seeking a highly motivated and results-driven Remote Sales Manager to lead and expand our sales operations. In this role, you will be responsible for driving revenue growth, managing client relationships, and optimizing the sales pipeline in a fully remote environment.
Sr. Manager, Commercial Pricing Contract Operations - Remote, USA CalyxoSr. Manager, Commercial Pricing Contract Operations - Remote, USAUnitedRemote$145,000–$175,000 / yearThis role will also serve as the business lead and PMO partner for the implementation of a Salesforce CPQ (or equivalent quoting) solution, helping design scalable quote-to-cash workflows and pricing governance processes (in partnership with cross-functional stakeholders). This position will support the commercial organization by ensuring pricing accuracy, contract compliance, rebate processing, and pricing analytics while serving as the operational owner of pricing data across Salesforce, NetSuite, Enable, and reporting platforms.
Retail Branch Manager Woodforest National BankRetail Branch ManagerLatrobe, PAResource Champions are available to connect you to comprehensive services including expert banking, wealth planning, ESOP, health & wellness programs, impactful community involvement & financial literacy education. Demonstrate a passion for taking care of people by exhibiting effective problem-solving abilities, the ability to maintain composure and convey a positive attitude while interacting with customers as well as internal team members.
Account Executive MedsienAccount ExecutiveUnited, LARemoteDay-to-day responsibilities include outbound efforts to targeted prospects to set up sales meetings and gather relevant prospect information, qualifying inbound leads, and working Opportunities towards closed-won deals. You will foster new relationships via outbound sales, and will be directly responsible for the full sales process spanning: Educating potential customers via leading sales and demo calls, Opportunity follow up & Negotiations, and Closing and hand-off to the Operations Team.
Store Manager AutoZone IncStore ManagerPunxsutawney, PAAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. This role blends hands-on leadership, strategic sales growth, and operational excellenceempowering you to cultivate a culture of success, safety, and WOW! service for both employees and customers.
Territory Manager TrueBlue IncTerritory ManagerGreensburg, PA$62,673–$75,207 / yearBacked by over 35 years of experience, PeopleReadys workforce solutions have been carefully crafted to service businesses and workers across a wide range of industries, including construction, manufacturing and logistics, retail, and hospitality. Associate Support: Promote a Safe Workplace by conducting on-site safety visits, performing associate check-ins, and ensure personal protective equipment (PPE) is accessible to associates.
Area Sales Manager - Indiana, USA Venus Concept IncArea Sales Manager - Indiana, USAindiana, PA$80,000–$90,000 / yearEducate customers on product line up in a professional manner; be knowledgeable on device indications, efficacy, safety, and how our products will fulfill customer needs; conduct product demonstrations while adhering to Company protocols. Develop pipelines, ensure pipeline progression and on-going activity; conduct cold calling and on-site visits to meet and exceed individual and team goals.
Power Systems Used Equipment Sales Manager Cleveland Brothers Equipment Co., Inc.Power Systems Used Equipment Sales ManagerPADevelop and execute strategies to grow used CAT generator and engine sales across key markets (rental, industrial, data centers, manufacturing, utilities, oil & gas, mining, and commercial standby). Cleveland Brothers Equipment Co., Inc., your local Caterpillar dealership, is looking for a highly motivated self-starter to join our growing team of established and successful sales professionals.
Program Manager Vantage Point ConsultingProgram ManagerIndiana, INWork closely with network architects, engineers, cabling specialists, and OEM vendors to align on project execution strategy. Ensure proper handover of project documentation upon completion, including network topology diagrams and post-deployment validation reports.
NewDigital & Field Events Marketing Manager Wing AssistantDigital & Field Events Marketing ManagerIndiana, IndianaRemote$80,000–$100,000 / yearAtlanta (ATL), Boston (BOS), Charlotte (CLT), Chicago (ORD/MDW), Dallas (DFW), Denver (DEN), Detroit (DTW), Houston (IAH), Los Angeles (LAX), Miami (MIA), Minneapolis (MSP), New York (JFK/EWR/LGA), Philadelphia (PHL), Phoenix (PHX), San Francisco (SFO), Seattle (SEA), Washington DC (IAD/DCA). $80,000 - $100,000 a year- Competitive salary- Performance‑based bonuses- Software for Upskilling & Productivity- Paid Time Off- Health Insurance- High autonomy, low bureaucracy- Fast-track to leadership for high performers- Direct access to founding team- High visibility, autonomy and ownershipNote: due to the seniority of this role, you are exempt from completing any initial assessments sent to you via email.
Operations Manager - I&C Installations Westinghouse Electric Co LLCOperations Manager - I&C InstallationsPA$130,400–$163,000 / yearSupport I&C Customer Solutions Manager/Product Manager with product strategy, offer development, capital and innovation investments to meet market needs and secure order entry backlog maximizing profitability and long term growth. Manage team of employees supporting contract delivery, working with resource managers and recruiters to ensure field projects are correctly staffed to deliver I&C Installation Services.
NewSales Manager The Michaels Companies IncSales ManagerJohnstown, PAThe Sales Manager supports the achievement of key sales and service KPIs through effective leadership, customer-focused coaching, and efficient day-to-day execution. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Assistant Store Manager O'Reilly Automotive IncAssistant Store ManagerPASupervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) • Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) • Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. • Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Branch Manager KeyCorpBranch ManagerNatrona Heights, PA$69,000–$105,000 / yearResponsible for managing, staffing, and scheduling all direct report work schedules within the branch, including recruiting/identifying talent, interviewing, selecting the branch team, and successfully onboarding and training new teammates - while ensuring appropriate area staffing coverage by deploying teammates to other branches as needed. The Branch Manager builds, coaches, develops, leads, and motivates a team that is capable of providing excellent client service in all interactions, analyzing clients' needs, and recommending financial solutions that help Key clients achieve confidence in their financial wellness and achieve their goals.
Operations Manager, US Pest RentokilOperations Manager, US PestJohnstown, PennsylvaniaBy applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. Additional management duties include monitoring and adjusting scheduled appointments for efficiencies, field routing, client QC audits, and account management.