Alera Group is looking for a Senior Account Manager - Employee Benefits Health and Welfare. We are seeking highly motivated colleagues who bring experience and enthusiasm to our team - joining us may be the perfect fit for you! About Alera Group Founded in 2017, Alera Group has grown to become the 14th largest broker of U.S. business. We are passionate about our clients' success in Employee Benefits, Property & Casualty Insurance, Retirement Plan Services, and Wealth Services. With offices nationwide, our collaborative approach allows us to deliver national strength with local service.
About the Role
The Account Manager coordinates the placement and service of employee benefits for Alera Group clients. This position is client-facing and leverages competencies and advanced knowledge of group employee benefits insurance services, HR administrative functions and plan design to best service clients. Why Alera Group
Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction
Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries
Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way
RESPONSIBILITIES
Account management including escalated claim research and resolution
Daily communication with internal and external clients
New group implementation, coordinate internally and set up external vendors, including, but not limited to Medical, Dental, Vision, Life, Disability, Worksite, COBRA, HSA, FSA, HRA, LOAs, FMLA services
Client liaison, problem solving
Project implementation and completion
Review and interpret documents and contracts
Employee education, conduct meetings, and employee communication materials
Lead the required peer-review of employee communications material
Conduct employee education recordings, webinars as needed
Work efficiently in a fast-paced environment with many demands
Ability to multi-task
Organizational skills, prioritizing, and meet deadlines
Be proficient in Microsoft Office applications
Attend training sessions to stay updated on product, regulation, or policy changes
Have strong analytical and problem-solving skills
Strong verbal and written communication skills
Build internal and external relationships
QUALIFICATIONS
What you bring:
Undergraduate college degree preferred; or experience equivalent considered
Life and Health Insurance State License - required
Intermediate to advanced knowledge of the following:
Fully-insured and Self-funding health plans
Wellness programs, dental, life, short- and long-term disability
Regulatory environment of employee benefit plans
Ability to establish priorities, work independently and proceed with objectives with little or no supervision
Computer skills with proficiency in Word, Excel and PowerPoint including strong proficiency in verifying financial spreadsheets
ADDITIONAL INFORMATION
Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.
Work Model:
This role is Hybrid Professional Development - Alera Group Academy At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.
You'll have access to:
Role-specific learning paths
Leadership development programs
Technical and compliance training
Industry certifications and continuing education support
Peer learning and knowledge-sharing communities
Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow. Licensure & Certifications
Active Property & Casualty license required
Ongoing continuing education required to maintain licensure
We're an equal opportunity employer. All applicants will